They have been around for years and are always helpful and have beautiful jewelry. They have been…read morepart of Plainville for years!

I stopped in the office the other day to have my watch fixed we had purchased and we had a warranty…read moreon it and I had to get a new bank as a band broke. I work in nursing and need my watch every night. It's tough not having it on my arm and having to hold it in my hand. The lady was very kind and friendly brought me out several different selections. I did mention I would rather have a metal band cause it seems to last longer works better for me and so she got me that it ended up costing like under $20 just to get the new band that have installed and everything without a problem so a couple other pieces were picking up for our children for Christmas and they were very reasonable as well. They have a great selection of jewelry watches Find jewelry, which is like diamonds, etc., for engagement or renewal or if that one person just finally had that baby they've been waiting for forever. It's just an incredible place. They also make pins or emblem buttons for your shirt like if you've been 25 years with a company they can put the company's name on there plus the 25 years they pull pictures of things on it. They may click little awards award, be a shirt, then white selection of gifts and things it would be wise to stop the year before you head to any large jewelry store at the mall or any other place that says they sell great stuff. This one you actually get a family owned business business with the people people coming right out to take care of you it's not big, but it's big enough. It's not overwhelming. I like it myself we have been in many times to get stuff and I wouldn't trade that type of jeweler for anything all that type of service. You would do best to check them out the next time you wanna make that big proposal.

I went there after purchasing a watch somewhere else and needed the band to be smaller . As soon as…read morewe went inside they had big smiles for us and where very welcoming . They made sure my husbands watch fit perfectly before we left . And of course my eyes wondered around the store and saw some must diamonds and the quality and prices where amazing. This will be our new jewelry store

We cannot recommend Nasr Jeweler enough. If we could give a 10 star review we would!…read more We had a wedding band custom made through them to match an existing engagement ring. When the metals did not match they went above and beyond to find a caster who would match them. The two rings together are now a perfect set. The staff at Nasr are very patient, kind, and professional. If you need a job done right - this is the place!

I went in last night to inquire about resizing a gold ring from size 5 1/2 to 4 1/2, and the…read moreexperience was disappointing from the moment we walked in. Upon entering the store, it appeared closed. There were ripped-up dog pee pads on the floor, and the space felt unkempt and unprofessional. A man eventually came out from the back, seemed visibly annoyed, and barely acknowledged us. When I asked about resizing the ring, he handed us a ring sizer with little explanation. When we asked for guidance--specifically whether the ring should fit tighter or allow room--he offered no real direction. I then asked about the process for resizing, and he immediately quoted $200, stating that they are "the best in the area" and that everyone else is "learning from them." That price raised red flags. Since then, I've contacted two other reputable jewelers who both quoted $50 for the same exact resize. Additionally, the man was wearing a shirt that was ripped, stained, and literally held together with a pipe cleaner. Presentation matters--especially in the jewelry business. I've worked closely with people in this industry for years, and jewelers are typically polished, respectful, and detail-oriented. This experience was the complete opposite. Based on cleanliness, professionalism, attitude, and pricing, I would not recommend this business.

Greeted with pee pads and dog poop at the door. Asked for the price to adjust a watch and was told…read more$30 without him even looking at it. He said everyone's prices were up. We knew to leave. Went to another jeweler and it was only $5! Never again.

i had the wedding ring buying experience of a lifetime here. i came in one night to do some recon…read moreon my own, before my fiance and i went in together. i worked with Connor, who was very down to earth, and respectful of my budget. not only did he not push me toward anything we couldn't afford, he was also very genuine and transparent on how Hannoush was willing to work with us inside our budget. when my fiance and i went in today, i actually went in a completely different direction from the options Connor had shown me previously, but he very patiently listened to my needs, and showed me every ring i wanted to see. we found the winner, and could not be happier. our transaction process was smooth and easy, and Heather the store manager was also very helpful. we felt like they were genuinely interested in us, not just the money we were spending, and we left feeling secure in our purchase. i am so incredibly happy with my ring, and will come back to this particular store for future jewelry purchases. (as an FYI- the appraisal you will need for your insurance policy is actually included in the purchase price, which is amazing. that was a totally unexpected and welcome surprise.)

My ring is perfect, however I wouldn't recommend the service at this location. I went in once for a…read morering cleaning. One man working and four people waiting for service when he had to call someone from the back to help. Waited a good 30 minutes until we were helped. Second visit was to ask about appraisal for insurance to find out it has to be sent off for weeks (already dealt with this during COVID and didn't get my husbands band back for FOUR months and after wedding - we had to call to many no return calls). This was after waiting for 30 minutes after same salesman was working alone while you could hear another associate in the back on the phone (on a personal call and could hear conversation). I also had people waiting after me too. If you want to be waited on in appropriate fashion, go somewhere else. This location needs more associates. :/

My boyfriend and I went Zales this past weekend to look at engagement rings. We were greeted…read morequickly and went back to the case with the diamonds. The woman helping us seemed nice until my boyfriend walked away. When he walked away to look at a watch quickly, she whispered to me "honey, what is his budget?". So, I let her know on the budget we had agreed on before going. She looked at me and said "you need to get him to up that budget. You won't be able to get anything in that range". I was appalled. People go in looking at rings in all budgets and we didn't go in with an unhealthy budget as we had already looked online and knew an approx range of the type of ring we wanted to purchase. Once he came back, she told me that all we could afford was cluster rings and showed me a few rings that looked like they came out of charming charlies and was quite pushy that we purchase one. We left. If that is how Zales wants to do business by insulting their clients - then they can keep their jewelry. We ended up going to another jeweler and found exactly what we wanted, within our price point, with significantly better customer service!

Superb service from Ashley and her team! I was able to get a beautiful ring at a great price…read more Ashley and the team are very caring and genuinely want the best for their client as they understand this is not only a ring, but a symbol of an experience that two people will forever carry with them. They were able to hold my ring when I couldn't pick it up in time, which is how it should be...personalized service at it's finest. They went through all the details of the purchase and was very conversational. I highly recommend this location because of Ashley and her team!

This is a second picture of the diamond ring and the poor workmanship of the ring...the diamond…read morefell out after only wearing the ring for 2 days

Knowledgeable and kind service. Working with the owner is a pleasurable experience. Always there to…read morehelp you find what you are looking for and can explain the uses of the crystals you are interested in. HAs recommendations of compatible crystals to fill out your collection. Excellent prices compared to other sources. I highly recommend this business for all your crystal needs.

Cute shop, nicely decorated. It has a decent selection for the size of the shop and the rocks/…read morecrystals are well organized in trays at the center of the shop. They also have some oracle and tarot cards and some jewelry. Mainly, I was disappointed with the prices of the rocks/ crystals. If you've ever been to a rock show, you will find these prices to be pretty high. I would come back and might consider paying more for a really unique specimen but this would not be my go to shop for rocks/ crystals.

Brought in a ring for resizing. It was completed earlier than promised and fits perfectly. It's…read morenice having a professional jewelry store right in the city.

I brought in my antique engagement ring that was incorrectly resized by a previous jeweler…read moreresulting in an oval shank. I had concerns about the ring spinning despite resizing. Gary inspected the ring in great detail and made a recommendation to remove some of the shank and rebuild it, as well as to place tension springs to prevent spinning and slipping. He took his time to measure my finger for the optimal fit. I was told by another jeweler that all of my prongs needed replacement and I wanted a second opinion. Gary again took his time to inspect all the prongs and reassured me that they didn't need replacement. I was very glad for his honesty. The next business day, Gary fixed the ring in 3-4 hours and it came out beautifully. I was so nervous previously to entrust someone with my ring, but I felt at ease. Gary offered that I stay and watch the entire process. He told me to inspect my gemstone carefully after his job was complete as general good practice after having my jewelry worked on! I am so happy with the end result and strongly recommend this jeweler. The key factors that impressed me most were honesty, trustworthiness, attention to detail, patience, mastery of his craft, and sharing of knowledge/providing an understandable rationale for his decision-making. I will absolutely be returning for intermittent ring checks!

I absolutely love this place, David Yurman has always been one of my favorite designers when it…read morecomes to fine jewelry and I'm grateful to have a location so close to home! I frequent the store and the staff are always welcoming every time I go. I love to shop with Rachel, she has great taste and a great smile! Great business, keep up the good work.

A yelp quicky: What a disappointment! I had to come out of my yelp hibernation to write this…read more... the server was extremely bad... not only i had forever... one of their personal ignored me. wow, really?! once i got "help", they were very rude and tried to rush me out of the store. hands down, the service was bad. the venue decor was also lacking... BLAH.... hands down, not going here again... on the up-side - the security guard was nice and i will continue to buy david yurman -- just not from this hell hole!

Very poor customer service. Promised me an appraisal every week for 2 months. Each time we spoke he…read moresaid he would have it in the next day or two. After a month, since he never sent it, I asked him to just give me a reasonable time frame. Once again he said in 2 days and once again it was never received. If you can't do something for a customer you need to let them know and not string them along - it's just common sense and good business.

First.... I don't know anything about diamonds but my fiancé does and she loves it. Joe was…read morepatient, informative, and accommodating throughout all of my indecision. With my crazy work schedule Joe was super accommodating opening up the store despite his publish business hours. This will be the only engagement ring I buy but now that I'm getting married certainly won't be the last piece of jewelry; and Joe will be our jeweler.