Great place to board your pet or have grooming done they love and care for your animals when you…read moredrop your pets off you notice immediately they're happy they're wagging their tails and they go with them bounding inside like you don't even exist which is the way you want it when you're dropping off the pet. Linda S.

We took our Sweet Nola there a couple of weeks ago. We had never used Luxury Pet Services before…read more We usually use our kennel in Versailles, but they were full because of Fall Break. We dropped her off for just a couple of days while we went on a trip. We explained to them that she had just had surgery a week ago and they promised us they would take special care of her. When we got back to pick her up, it was Horrible. She was soaked in her own Urine and smelled horrible. We had to wear our masks in the car to get her home. The vet had told us to keep her stitches dry and that she could not have a bath for at least another week. We had no choice. We had to bathe her twice so she could come back into the house. She was so pitiful. She did not deserve this treatment. I've never been so upset at a kennel in all my life and we will never take her back there again!!!

Ky save / 4 paws unleashed tend to have a lot of sick kitten's and cats possibly upper…read morerespiratory or other. Some other cat diseases like herpes virus and Calisie have the same symptoms as upper respiratorial but they are for life. Please always insist on a herpes virus or calici virus test before adopting especially if your adopting from a animal facility so if you have a personal cat at home they will be safe and always quariten you new kitty for 14 day before interacting with you other cat

Love how they love Carlos Nachos!!!!! He loves to run and play with the other fur babies! He…read moreespecially likes to steal items and have other dogs chase him. If you tell him to run, he will run!

I take my dog to Uptown for both grooming and boarding. It is on the pricier side, but that is…read moretotally worth it for the peace of mind I have while he is staying there. The staff are so kind and flexible with travel changes (if you need to pick up earlier or stay an extra night) which is really helpful when flying. They have a great pre-check feature where you can give a lot of detail on your dog's stay. I typically send toys that I don't mind losing just as a precaution, but they've never lost anything I've sent with my dog and everything comes back neatly packed in his bag. I don't worry about my baby at all while he is at Uptown.

An employee at this facility, almost a year ago, choked my dog by pulling him back and upward when…read morebringing him out to me. My dog immediately choked up kibble, and within about 30 minutes of getting him back to my hotel, I had to request input from my vet back home and immediately take him to the ER Vet where he had to spend the next almost two days. He had aspiration pneumonia. They of course denied the entire thing and when I went in to view the camera footage they had, they had a clip of the footage that was about 1:30 seconds long that had been cut to not show me going over to my dog where he has choked kibble up. I called immediately when I got to the hotel room, as I didn't want to react immediately due to the emotion involved. They of course have denied everything. I've stayed quiet about this incident for almost a year now because I honestly thought maybe they'd own up to their (maybe) mistake and do what was right and help cover what I had to pay for. I am active duty military and have to travel to Lexington frequently for clinical. I trusted this business with my furchildren and they failed. I just truly hope that next time this happens, the outcome isn't different. Had I waited until the next day to take my pup to the vet, he most likely would not have survived. Within hours he was on oxygen at the ER vet. I've been dealing with their insurance company since January and they will not be covering anything. This is honestly, the outcome that I expected, as both Uptown Hounds and The Hanover Group did not display much professionalism. The worst part is, they won't even refund me the amount of services that I paid for and will never receive for my dogs. I truly hope no one else has to deal with this situation.

I wanted to provide an update since my review is about a year old and I'm still bringing my dog…read morehere all of the time and just how happy he and I both are with this place! All I have to do is say "Jack jack, do you want to go get a hair cut?" and my dog perks up and runs to sit by the back door. He loves the two owners to pieces and always dances around when he walks in, super excited to see them. I've had animals all of my life and I've taken them to various groomers ranging from Georgetown to Lexington to Richmond and I've never been happier with a facility than I am with this place. I will never bring my pup anywhere else! To Abby J. below: There are leash laws in Lexington and I'm glad they said something to you because if I witnessed you with your dog off of a leash (whether people were in the parking lot or not) I would have said something to you as well! It takes only one time and one second for your dog to attack someone else or to run out into the road and end up injured or dead. If you're too lazy to leash your dog for 5 seconds, you're too lazy to own a dog. I also find it hard to believe they had an attitude with you over the time you would arrive to pick up your dog. I work in Georgetown and have, many times, called them to apologize and say that with traffic and the time I get off work, that I wouldn't be there until right at 6pm and they were perfectly fine with that. However, I also chose to give them more than a 15 minutes notice because I'm not rude. ;) I would venture to guess that it's likely your behavior and attitude that resulted in a poor customer experience because I've never once had a single hint of unprofessional-ism from either of the owners. You knew well before 5:45pm that you wouldn't arrive until close to 6pm and the fact that you had to take New Circle during rush hour didn't cross your mind at all or factor into the time you gave? Lol It sounds like you were the problem in this situation.

When choosing a dog groomer for my dog Willie I was naturally nervous. He's my partner in crime and…read morea huge part of my life. I had used PP for daycare and was never anything short of completely satisfied! So when I started to look for a groomer they were on my list of choices for sure. After lengthy consideration I decided to entrust my little buddy to them. If you are in the same boat and a little apprehensive on where to take your dog look no further. This is the spot, and the lady that works there is nothing less than a complete professional who did a phenomenal job. My dog was cute before, now my little Jack Russell corgi mix is downright dapper. I cannot recommend this business enough, and in opinion they are the best to be had in Lexington.

Amazing place. Staff is great with my dog and she loves it! She's always nice and tired when I pick…read moreher up from a day of playing!

This place is great! My dog Bo loves it here. Every time we drop him off for daycare he gets so…read moreexcited and when we pick him up he's exhausted from all the fun he had!

Gabby is amazing! I have took my dogs to her for 6+ years. When I go on an extended vacation she…read moreis the first one I call. When my dogs need to be bathed, groomed. She has repeat customers because she is great! My dogs love her and her husband. Thank you for taking care of my babies and loving them as your own! I will add pictures on the next groom date! :)

Gabby has always been a helping hand even after leaving the Humane Society, she is always willing…read moreto help. Love her giving nature. Always available to answer questions when she is done with client on table. Thanx Gabby for getting Tripp in for mani/pedi.

This is a great place for your dog to get exercise and social interactions! GROOMERs are fantastic!read more

I wish there was an option to put zero stars, genuinely the worst experience I've had with anything…read moreto do with my dog! he's incredibly extroverted and loves dogs, but they wouldn't let him play in the big group and only did one on one play. I was never given any updates about him, and when I asked, they were incredibly vague, they gave him a haircut and even though I specifically gave them a list of exactly what blade and everything to use I've never seen a haircut so heinous!!!!! please save yourself a headache and dog the trauma and don't send them here!!!!!

I rarely ever leave a review but I had to, to warn other customers of my recent experience…read more I have been boarding my dogs for a couple years now at Keshlyn Kennel and they have always been super amazing at taking care of my 2 small dogs until recently. I tried to board my dogs for 5 days in August 2025 and was told that they are no longer boarding dogs 12 years and older. This policy isn't located anywhere on their website. I honestly feel and believe that they are discriminating against myself and my dogs because they recently stayed for 2 weeks in July 2025 with no issues other than having to put padding on the walls due one of my dogs being blind. I have spent literally thousands of dollars here and have been a loyal respectful customer for years. BEWARE IF YOU ARE TRYING TO ESTABLISH CARE FOR YOUR DOGS WHILE OUT OF TOWN DO NOT USE THEM. THEY MAKE THEIR OWN RULES AND POLICIES AND THEY ARE DIFFERENT FOR EVERY CUSTOMER/DOG.

Oh wow! I am already excited about leaving my cat here. Look at the star review on this place!…read more So I am looking to move my crazy kitten, Wilde, soon to be a cat and he is still non neutered. There are limited amount of places who will take a non neutered male and I am so glad that this place is one of them. Their boarding process is easy as a new client. Fill out some forms and have your pet's medical records on your phone or documented. CON: THEY DO NOT ALLOW FOR EXTENDED STAYS. I want to leave my pile of fur and claws there for a month, visiting every two weeks and the representative stated that "The best you could do is leave him for two weeks and then take him for two days and then bring him back for another two weeks." Suggestion: I wish they would allow vets to fax over or email over pet medical records. I went to actually check this place out today in person and it seems like there is a lot going on. It definitely feels like it is in a rural part of Lexington, if that makes sense. I do not like the back roads I have to take to get here. Tates Creek also bisects the road to this location, but it is down like two lanes (one coming and one going).

We LOVE Poochies Plus. Our pups have been going for over 5 years. They are always tired from all…read morethe playing they do. Great prices, great girls who own and run the place! We tell all our friends to go there!!!

This place is amazing! While it may not be as fancy as some of the boutique kennels these folks…read moretruly love animals. As the weather is changing it is getting harder to get our 11 month old puppy the exercise he needs, now he bounces with excitement when he knows he is is going to Poochies and is asleep in the car before we leave the parking lot after picking him up! These people and this place will be the only place my dogs go for play dates and boarding

These wonderful folks saved our vacation! Pet friendly CohntryInn&Suites does not allow…read moreunaccompanied pets in your room....pets severely limit tourist activities. Found these folks and loved they were flexible on whether our 11 lb herding dominant bordoodle was kept in kennel or group play ground - he doesn't always remember he's not big dog :-) They have live camera in group play area so you can check in on your dog too which gave us peace of mind. Day two our dog was greeted by name and he immediately pranced back and through door without looking back!

We have used this Pet Resort for several years and it used to be much better. Now, not so much. We…read morerecently left our doge for 4 days and requested a bath and nails before we picked up. No groomers on Sunday which was fine as we would pick up around 12 PM on Sunday. Dogs were not groomed. My older dog had a spat of the runs and the waste was left to dry on him and sent home with us to clean him at home. At the price they charge I would expect much better care. If you love your pets I would recommend someplace else as they have lost the caring people they used to have and and attention to detail is also gone. Like I mentioned. Clean and trim nails on Saturday, but not done..