Super fast turn around time, got my flywheel all nice and perfectly machined! And very good price…read moreto definitely will come back!

Very pleased with the professionalism of the person on the phone and also how quick the item was…read moredelivered to my shop. Within 10 minutes i got my OEM spark plugs and they even gave me a discounted price. Thank you guys!

Just wanted to thank Joseph who was extremely patient in changing my gf's battery out this…read moreafternoon. Several of the parts and screws were completely stuck, but with Joseph's extensive experience, we were able to finally get it taken care of. Joseph deserves a big promotions and big raise!

Jorge was angel! He immediately knew exactly what I needed and helped me without a blink of an eye!…read moreWe need more customer service attendants like this and men like this in the world! I hope his manager knows what a gem he is! Thank you, Jorge!

I highly recommend this business to any family friend anybody that needs any type of oil spark plug…read moreball joint control arm radiator hose pretty much this is the most 100% guaranteed most knowledgeable most respectful business. I could highly recommend thank you for all car parts for always being the 100% guaranteed Parts Provided for the people. Thank you so much for the hard work. I appreciate your service and good work. Keep on trucking.

OMG I love this place I actually have a Maserati with expensive hard to find parts. Brian helped me…read morethere found almost all my parts. He saved me to much money. They have the best customer service!!

Knowledgeable staff. Parts are available ASAP. I'd recommend getting a quote elsewhere first. So…read morefar the prices are not too bad. Hoping the tariffs don't sent spark plug prices too exorbitantly

I went to this place to get some oil for my car, the employee was nice he was was giving me the…read moreinformation I needed. I then went to the oil area and noticed there are NO prices for any of the oil there. I then asked how much a quart was he told me it was 11$ a quart. I was F$&@?! Shocked but I only needed 3 and didn't want to go to auto zone I payed around 48$ for 3 quarts of oil and a filter. If you like getting screwed come here but my advise is to avoid this place at all costs

They have ample parking and they have employees there that are knowledgeable and helpful. The staff…read moreis professional, and they were happy to make recommendations, find what I needed. In other words they are service oriented. When I was waiting in line, they opened another line for me. And the store had what I needed is clean with a simple and easy layout.

Staff are friendly and accommodating. Most importantly they will take the time to answer any…read morequestions that you have related to your automobile or other related needs.

I know a few years back Pep Boys got a bad reputation. However, I decided to try Pep Boys West…read moreHills. And I would like to recommend them to anyone that needs any type of car service. I have an old BMW they took care my oil, my brake problem. The techs are very skilled.. Also uthey stand behind their work highly recommend

I brought my car to Pep Boys because the coolant level in the reservoir kept dropping after about…read more50 miles of driving. On my first visit, the mechanic could not find a leak and simply flushed and replaced the coolant. The very next day, the coolant level dropped again. I returned, and hoses were ordered. After I picked up the car, coolant leaked onto my driveway, requiring another visit. I was then told both the upper and lower radiator hoses needed to be replaced. After the repairs were completed, I picked up my car again. The very next day, while making an Instacart delivery, the car suddenly began shaking, the check engine light came on, and the temperature gauge went into the HOT zone. I pulled over immediately and found the coolant reservoir completely empty. Pep Boys arranged a tow, but I waited more than three hours because of a scheduling mistake. When my car finally arrived at the shop, I personally discovered that the upper radiator hose had become disconnected. This should have been caught before the vehicle was returned to me. Although the coolant was refilled, I no longer have confidence in the repair and now feel I have to check the coolant level every day. To make matters worse, about 2,000 miles later, I was told the radiator had cracked and needed replacement. After comparing prices, I found the same repair could have been done elsewhere for about half the cost, so I chose not to proceed with Pep Boys and had the work done at another shop instead. Overall, this experience involved multiple return visits, wasted time, towing delays, inconvenience, lost work, and unnecessary stress. I expected professional repairs and quality control but did not receive either. Based on my experience, I would not recommend Pep Boys for coolant system repairs. I suggest finding an experienced independent repair shop instead.

Bought and appreciated their mats over a decade ago. Fantastic product. I likes the customization…read moreavailable. I recently bought replacement mats and was pleased with the customization options. If you want the best this is the place to shop. I also recently contacted them by phone for information and received the information needed. Thank you. Keep up the high quality work/products.

It appears that Lloys Mats, and possibly CoverCraft, have gone out of business but are still…read morefraudulently charging the credit cards of would be customers - me included. For many months I have been trying to get the correct mats I paid for. More than 50 emails and phone calls and zero resolution. Proceed with caution.

Sometimes there is a brief wait till the next consultant is ready but I never have had a long wait…read more They all seem to be knowledgeable and they communicate well. On top of that they're bilingual. I certainly hope that they are being paid well.

I went into this store yesterday to purchase one can of tire shine. The only employee I noticed…read morewas a woman behind the counter talking to a customer on the phone. I later noticed that another employee was helping a customer outside. As I approached the counter, she snapped "You ready?" while still talking on the phone. She rang up my one item, never putting the phone down; she never said "Thank you" and didn't even offer me a receipt. I try to shop at brick-and mortar stores as much as possible, but, if an employee can't even utter the words "Thank you" or even "Hello," I'll shop somewhere else. I can easily purchase this item on Amazon and have it delivered to my house.

Thanks to Joseph for changing my battery for me and giving me some good advice on maintenance…read more This is a much cheaper option than getting the battery replaced from the dealer. The service here is excellent!

Thank you Pedro and Auto Zone Team ! You guys are always so helpful and I appreciate your time and…read moreeffort to help me with my break lights and being so patient with my little knowledge but Pedro guided me and gave me the best Customer Service Experience! Many thanks

I am in Philadelphia and needed a set of fuel injectors for my daughter's 1998 4runner. She has…read moreowned and loved the car for 25 years. My local shop suggested MotorWest and I called them at 5:30 PM east coast to place an order. Sylvia took my call and was very helpful, confirming both the part number and availability. I requested FedEx overnight so as to get the repair done before the three-day Labor Day weekend. Sylvia said she would try to make FedEx local cutoff time in Los Angeles. Sylvia was able to get the fuel injectors and gasket set out, and they arrived at 11:00 AM the next day. I highly recommend MotorWest for outstanding customer service and their willingness to go the extra mile for their clients

Great company! They take care of fuel injectors and did a rebuild on my 98 4Runner. Way better than…read morebuying new and they test. Love how easy it is to send in your parts. Very dependable and able to contact them for questions via email or phone.