This family-founded, family-run business is a true treasure in our community! When my mother first…read morelocated this shop, she wanted a place to take her loved, older Toyota vehicle for maintenance and repairs. She had such a good experience that she recommended the shop to me for repairs on my former vehicle and, more recently, for my used car pre-purchase inspection. Right from the start, the staff made me feel at home and made recommendations to guide me to find the perfect vehicle for me. I also learned that some special dealerships offer either "pre-purchase inspection off-site" or "3-day money back guarantees" virtually eliminating "buyer's remorse." So I focused my search on dealerships with either of these two options in order that A. Anthony's was essentially a "co-pilot" in my car search. A huge shoutout to Genette! She was amazing, walking me through the used car purchase process, giving the vehicle a thorough inspection, and explaining all the next steps. Her attention to detail and patience with all my questions made me feel totally confident in my purchase, and I am extremely happy with my used car purchase. They truly set high standards for great service and genuine care. Everyone here is super-friendly and professional, and it's clear they really care about their customers (which is smart business imo). In addition to ubiquitous brands like Toyota, Honda, Ford, they work on all brands of vehicles including luxury lines Mercedes, Audi, Buick, Lexus, and more. If you need auto repair or are looking to buy a used car, I recommend you consider building a long-term relationship with them.

Best service anywhere!! Staff is excellent and pay great attention to detail. If you want your car…read morein good hands then this is the place to go!!

Discount Auto and Tires in Laurel always provides excellent service. The team there is very…read moreprofessional, honest, and helpful. They've helped me out many times whenever I had issues with my car, and they always take the time to explain everything clearly. I truly appreciate their reliability and great customer service. Highly recommended to anyone looking for a trustworthy shop!

Customer service here is hit or miss. A few years ago, I had a flat while at a restaurant next door…read moreand came here--everything went smoothly, so I decided to return. This time, I was quoted a price, got a printout, and was told the parts would be ordered. When I came back for installation, I'd forgotten the printout--but I still expected to pay what I was quoted. Instead, they said they didn't have the quote on file and tried to charge me way more. I kept reminding the guy of the quote and even mentioned a number I recognized, but he acted like I was lying. After I stood my ground, he offered a "discount"--but I wasn't asking for a discount, I just wanted the original price. When I got home, I noticed even that "discounted" number was higher than what I was quoted. When I brought it up to the owner, he got argumentative. From what I've seen, this place has a track record of overcharging or inflating prices. I'd be very careful here!!

I know there isn't a shortage of auto repair shops around. However, JRS Auto is the BEST place to…read morego for repairs in Prince George's County. The family-owned business not only provides reasonable prices for work; but amazing customer service and trustworthy diagnostics. Renata is honest and always takes the time to thoroughly explain issues with my car. Sometimes it takes several explanations until I truly understand what's going on. But she never gets frustrated! Furthermore, I appreciate how I always get a report of what was done and recommended repairs for future visits. The business also has a customer rewards program and financing option for major car repairs. After spending 13 years going to a local competitor; I recently made JRS my permanent repair home. The work that has been done not only on my car, but family members exceeded my expectations and I couldn't be more thankful. If you are looking for an auto repair shop that will provide peace of mind than look no further than JRS. Trust me you won't be disappointed!

I'm not going to keep going back and forth about this. All I know is my part was in my car when I…read morebrought it in, and it went missing while my vehicle was on your property. Whether it was misplaced, lost, or taken, the fact is that it's gone. My car sat at your dealership for a week, and I ended up having to spend $140 to replace the part. I even had to buy another one on eBay for nearly twice what I originally paid. Had I known my belongings weren't secure while my car was left overnight, I never would have left it there. What frustrates me most is that no one took accountability, no one confirmed what happened, and I was never reimbursed for the missing part. From my perspective, this happened while my vehicle was in your care, and that's why I'm still upset. I also demand the money that I spent on my car part on eBay, which was $140. Had you all been accountable?

My tire had a nail in it and I did some calling around for a price check. 2 places was going to…read morecharge between $40-$60. I called Expert Auto Repair & Tires and spoke to Olivia and said the price would be $20 and take 5 mins. I went to the location where I was greeted immediately. Oscar had me pull my car up and he plugged the tire right on the spot! I wasn't there for more than 10 mins between getting the tire plugged and paying. Both Olivia and Oscar were very nice and made sure the service was completed to my satisfaction before I paid. The only thing I will say was it was too much air in the tire compared to the other 3 but it was nothing to just let some out. I will definitely be going back for future vehicle maintenance when the time comes!

Bought new tires in May of last year . The purchase included tire rotation. Service was swift and…read moreconvenient. I would definitely return again in the future.

I highly recommend Genuine Auto Repair! Jorge was awesome to work with- very transparent, honest…read moreand detailed/thorough. (I asked a million questions... and he was so patient) He repaired my transmission, alternator and a few other things on my second vehicle which had been parked for a while. Thanks to Jorge, and Arturo my vehicle is up and running like brand new again! Definitely check them out for all service needs! I would give ten stars if I could!

I had an unpleasant incident with Jorge as he broke my bolt for oil pan and has been taking my car…read moreon his errands. I no take my car to him and DO NOT recommend him!!!

They were very unprofessional and rude. I went there to fix a cracked radiator and the issues…read moremultiplied with my front cameras not working and my car now leaking coolant.

Hector is very nice but his wife is very rude and always has an attitude. Not professional and…read morespeaks Spanish talking about you not realizing I could understand her.

I payed way less here than going to the dealership to get my car fixed, the prices are reasonable,…read moreaffordable, and inexpensive! The service is excellent, and my cars engine works perfectly now. Definitely recommend coming here rather than the dealership

I called on Saturday for a car safety inspection. They said to bring it in on Monday and it would…read morebe $100. I showed up and they said, "actually it will be $150 since you have a Tesla." I walked away at that point and went to another place with that was a BS answer. DO NOT GO HERE, IT'S A SCAM.