First Botox attenptngave me an uneven, "The Joker" brows and a crazy ripple fold across my…read morehairline... Had one excellent Botox treatment at with the other aesthetician. But maybe two weeks later, I did have go back for corrections. I got one joker brow and a fold on one part of my forehead again. I was advised that my face and brows are uneven - which I know they are, haha. But, I think that it might be more about how they do injections because I've had excellent results with a doctor's office in DC (where the nurse made smaller injections and more distributed along my forehead as opposed to injecting more Botox in a few spots. Or perhaps they don't have as much experience with East Asian faces. The team are super nice there, and if there are any undesirable results, they invite you back to make the corrections.

I have been coming to Linda for more than 6 years and she has consistently done a fabulous job with…read moremy Botox and fillers. She always gives great recommendations to keep my look natural and can't say enough how awesome Goldcoast has been. They always accommodate my schedule and even though there are other med spas closer to me, I keep coming back. Love it!!

10/10 experience!! Cali held me down from day one--got me scheduled, helped me pick the perfect…read moretreatment, and was so patient when I needed to switch things around last minute. And Karen?! BABY, she is THAT nurse! She made me feel so comfortable, we were laughing the whole time, and my first treatment was a whole vibe. I'm officially locked in on my skincare journey and can't wait to go back!

Complaint Against LaserAway for Unethical Business Practices and Unauthorized Charge…read more On October 25, 2025, I had a scheduled 11:00 a.m. laser hair removal appointment at LaserAway. I arrived on time, was checked in by the receptionist, and taken to a treatment room. Before the procedure began, a nurse practitioner joined by video to review my health history. When I disclosed that I have cataracts, she immediately ended the call and said I was not a candidate for treatment. I left the facility around 11:15 a.m. without receiving any service. Before booking, I had a detailed phone conversation with an intake representative who strongly encouraged me to proceed. I fully discussed my health history, yet was never told cataracts would prevent treatment. Afterward, I reviewed their policies and found no mention of cataracts as a restriction. Despite being denied service, my card was charged $249.00 later that same day (around 1:15 p.m.). I have called multiple times to request a refund but have been repeatedly transferred or ignored with no resolution. I believe this constitutes unfair and deceptive business practices. The company continues to charge customers for services they do not perform and fails to provide clear medical exclusions in advance. I respectfully request a refund of $249.00 and I think the Better Business Bureau should review LaserAway's policies and billing practices to prevent similar incidents for other consumers.

I came In to DVida Med Spa in River North, Chicago for a consultation regarding Fat reduction and…read morecellulite concern. During consultation with Luda, I asked so many questions and all of my questions were answered patiently and honestly as well as treatment plan was created. I am on the plan of getting CoolSculpting fat freezing as well as TShape2 cellulite treatment and after 12 treatments can see amazing results already and planning to continue for couple more. I had other treatments such as Endermologie and didn't see any difference. I am so happy I found solution for cellulite!!! Thank you, Dvida spa and Luda and Bella my practitioners . You are the best!

A wonderful group of people. They always listen to my needs and made me me feel brand new. Highly…read morerecommend them, worth every dollar!

Kim is amazing! Her clients come first. I have had arm pit hair removal, lower legs, knees, feet,…read morethen thighs, and today Brazilian! I am going to be a hairless cat pretty soon! I keep going back for more. Once you don't have to shave, it is life changing. Her laser is amazing! After just one session the hair barely grows in and it is super soft. The thick dark hair follicles are gone that plagued my shins and arm pits. It take 3 to 6 sessions to complete the process, but I am obsessed with the results. I keep going back for more. I have also had a spider veins removed, and a VIPeel done by Kim. Her prices are great and she only carries the best lasers and skin treatments. Plus she is super fun and professional. Thank you Kim! See you in 7 weeks for my next session. I wonder what else I will add on!

So nice! She was very flexible with my schedule and consulted with me to find the right package to…read moremeet my needs. I have more appointments scheduled but am already seeing results!

Came in after a sun spot started to hurt. Wasn't sure what changed so decided to get it checked…read more Dr Mastros was awesome. He didnt think there was any cause for concern but recommended a biopsy just in case. He explained everything and told me next steps. Biopsy came back a few days later and luckily it was negative. All good.

Our experience with this practice was bad. Their service was not good. They didn't provide clear…read moreinstructions before the treatment. Please avoid this place if you can.

Friendly and professional staff who are attentive and answer all your questions! They even provide…read moreanswers to questions you may not know or think to ask! Jennifer is excellent!

I have gone to this Med Spa 3-4 times in the past 2-3 years. I've always had a good experience…read more I've gone to Robin for dysport between my brows and on my forehead. She is wonderful and I highly recommend her for dysport/botox services. I will say that the price is on the more expensive end, but the service is really reliable and lasts a long time. Though, I think it might be more affordable at places outside the city limits (in the suburbs).

Very clean, modern cute med spa!…read more I first started going to Spa Derma in Lincoln park but have moved so west loop is more convenient. I see Ashley Heinz for my Botox and she is the absolute BEST!! Not only is she very thorough, caring, welcoming, knowledgeable, patient but also just very approachable. I have seen my fair share of aestheticians at various different Med Spa's . Let me tell you, Ashley has been my absolute favorite !! She just gives you the warm and fuzzies! She's always very positive and in a great mood! She never makes you feel rushed, and she always follows up after your appointment to check in! If you're feeling nervous about getting your first Botox injections or any fillers or any medical grade products, Ashley will definitely take care of you! Love that Spa Derma always has promos also!

I have been coming to Spa Derma for almost two years, the atmosphere is professional and welcoming…read more Love how my aesthetician Krystal takes care of my aging skin. I am not into make up and at 47 I am confident in my skin thanks to the care I am receiving. Just got my monthly Hydro Facial.

This location/company came recommended to me from a friend because of their unlimited services for…read moreone price. When I came in for a consultation, the sales person was extremely pushy and kept me for over an hour (past closing and way longer than the 20 minute scheduled appointment) asking me personal questions and showing me a slideshow that they clearly didn't understand much of themselves. They didn't have answers for my actual questions and steered the conversation away from what I wanted to discuss. They didn't understand how the payment plan worked, which was extremely concerning considering the large financial commitment this is. They told me there would be no interest on the payment plan, but when they showed me the plan it had 24% APR. I only decided to go ahead with it because it came recommended and I had already decided the max I was willing to pay before coming to the appointment (they don't share pricing unless you do this consultation). I was frustrated that person got the commission from me. They pulled the classic trick of the trade that I wouldn't be able to get the pricing unless I committed with them then. I honestly had such a bad experience with them I wanted to file a complaint. I met a couple technicians that day and they were very kind, so I don't want their bad salesperson to reflect on them and their work. Now that I have been going here for over a year, I have only had good experiences and interactions with the technicians. I just wish the sales experience would have been actually helpful and less pushy.

The nurses are kind but seem uncomfortable with the bodies they are working with. Many missed key…read moreareas have caused treatments which become more painful at each appointment as the laser intensity increases to go on longer than was probably really necessary. That also means areas which were not treated have been receiving higher levels of laser intensity than is right for an untreated or less progressed area. The areas that were treated properly are doing great so I'd say - be sure your RN is at "just right" comfort level before getting the treatments.

I booked an appointment with Alyssa Steele for severe hormonal hormonal acne. I cannot reiterate…read morewhat a bad condition I was in at the time of the appointment. Alyssa was super patient and spoke to me for a good twenty minutes before we settled on a treatment plan. I felt like it was a collaborative exercise, and a far cry from previous visits to dermatology clinics that had a very top-down approach to treatment. The assistants helping her were also absolutely fantastic and extremelt personable. Importantly, everyone was tremendously kind. The receptionists at the clinic are also lovely, and always made me feel welcome not just during the first visit but during subsequent visits. It has been roughly five months since my first visit, and my skin is so much better. The inflammation and breakouts are gone, and only hyperpigmentation remains. I highly recommend Pinski Dermatology if you have severe acne and are tired of trying everything under the sun. You will not regret it.

I had a great experience at Pinski Derm! I met with Dr. Pinski for about 10 mins to discuss some…read moreeczema I've had for several years and never had time to do anything about. He was on time, quick to address my concern, and even helped discuss an additional acne problem I was having that specific day. His staff are really well trained. You can tell they have an office that has been working together for a long time because it just flowed seamlessly. I was able to be seen in between work meetings I had downtown, super convenient

So glad I found Eva. She is an absolute professional and meticulous with her work…read more As mentioned in a previous post, the location is kinda hard to find. You enter through the back entrance of Water Tower mall and take the elevator bank next to Freshii to the 9th floor. I have been a regular Brazilian wax customer since discovering her from a Groupon deal. Her easy going personality puts me right at ease in what can otherwise be an awkward interaction. She is quick and efficient. Even without a Groupon deal, her pricing is great. These Gold Coast places will price gouge you so it's nice to have found someone in the area who does a great job at a fair price and form a relationship to as a repeat customer. And I have even more praise, because Eva is also very responsive. I can call or text her (sometimes very last minute) and she will try her best to fit me in. I'm lucky to have found this business and so are you!

Not the easiest to find - If you enter from Michigan avenue, you have to walk through all of Macy's…read morethen through a doorway that says "to the mall." Then take the elevators to the professional suites right next to Freshii, a fast food/health food chain. If you are walking, it is easier to enter through the back where there is a street for taxis (it is an unnamed street that is west of mies van der rohe way). She is in the east wing in the Elizabeth Adams suites. Anyways she was great - very meticulous, thorough and gentle. She is very easy to get a hold of to make appointments, just call or text. And she can come as early as 6 in the morning if you need! I had a mani-pedi and eyebrow wax for $85 (or $60 if you do the yelp deal).