Great experience. I was actually running late and Bob waited for me which I am thankful for. He did the lock rekeying quickly and the quoted phone price matched the end result which is always nice. I would not hesitate to use him again and recommend him to others. read more

Excellent customer service and professionalism. Bob went above and beyond and actually replaced an inferior lock and made me two spare keys at no extra charge. I was very satisfied and would use him again if ever I need a locksmith. read more

Had to re key my house this week, and I just couldn't have asked for a better experience. Called Bob in the morning and was able to make an appointment for the same day. He came on time, worked quickly, and left my locks working better than they ever did before. And it truly did cost only $45 - two deadbolts and a spring lock changed, and multiple extra keys cut. Highly recommend! read more

Great service. Re-keyed my whole house for a great price. Would highly recommend him. He was friendly and on time. He even showed me how to reset my garage remote control. I've never written a review but he was worth taking my time and doing one. read more

I highly recommend Bob. I found him here on Yelp!, called him and he came the very next day. He stuck to the price quoted over the phone and refused additional money for doing more work than I had originally requested. He's a totally stand up guy. He's your safe bet from the big guys who charge too much and from the little scammers out there. He's very personable, too. He re-keyed locks for me and cut keys right on the spot for an incredibly reasonable price. Thanks, Bob! read more

Just moved into a new house and needed five deadbolts and four entry knobs re-keyed. I found A Better Cheaper Locksmith on here and had them swing by the house on a Wednesday evening after work. The day of I was running a bit late to meet with them at the house so I called them to inform them that my fiances parents would be there instead. Brian informed me that they were actually running late too, and that Bob was supposed to call me. I hadn't received any calls from any unknown numbers, BUT I was way down Jefferson in West Sacramento for an hour so it might have been bad reception. It worked out perfect that I was running late and he said they would arrive around 7pm. (I actually ended up getting back home a minute after 6pm which was my appointment time). 7pm rolls around and it's Brian that greets me, very friendly and professional. I showed him all the locks and asked him about one particular knob that was kind of loose. He mentioned it happens with age, but is still functional/lockable. He suggested to replace it with another knob at another time that can be rekeyed with the new key that he would be making for the rest of the doors. I agreed to go that route, but didn't clarify to skip rekeying the one knob because I would end up replacing it in the near future anyways. After our conversation Brian gets to work and I let him do his thing. Sometime later Bob shows up and tackles the other doors and they end up finishing within about 30 minutes. He handed me the original keys and the four new ones to test out, but I just tested the original to make sure it didn't work anymore and one of the new ones. I didn't want to test all four keys on all nine locks, so I just asked him if they would come back if there were any problems with the keys and Brian said they would. The price was reasonable considering they made a service call and did the re-keying in a short period. Only docked a star because even if I was in a dead area when they tried to call me, there was no voicemail left and I wouldn't have known if I was sitting in my home waiting. Also, I did ask about the loose knob when I was shown the bill (total of nine locks), but they did end up re-keying it even though I assumed our conversation earlier implied that he wouldn't and it would only be a bill for eight locks. I didn't argue about it because ultimately it was my fault for not clarifying as a customer. Aside from the tardiness, the service was great and I would definitely work with them again. read more

Locked out of my house few hours before work -- Brian was able to make it to my place within 40 minutes. He was professional, a mellow guy, and fast! Charged a reasonable price given it was a weekend. Checked my ID prior to letting me in the house, which I appreciated (because it's the law!) Definitely would recommend to my friends and family. read more

Bob and this business gets an A+ in all categories. Just moving to Sacramento, I actually was burglarized from my garage. Bob responded within a few hours, and changed all locks on the house in an efficiently prompt manner. He is competent, often demonstrating to me the working of the locks and how to care for them and the doors, including treatments. Most importantly, Bob cares about his customers. He provided very excellent safety tips that went well beyond his duty requirements. You will feel very relaxed with this guy, that he is there to help you, and not just to get the job done. He knows how to converse with his customers in a polite conversational manner. Very real guy. And if that wasn't great enough, you cannot beat his price anywhere. This is the locksmith to choose. read more

Used Bob again and he fixed my lock in no time. Had some issues with appointments in the past that he was not aware and wouldn't take any payment for my inconvenience. He knows his trade and is professional and personable. He is my go to locksmith. Bob worked on my lock at 9:30 in the evening...now that's customer service. read more

I appreciated Bob's professionalism, promptness, clear communication on what the problem & solution was, and sticking to the very reasonable quote he gave me over the phone. He came out at night to Elk Grove and only took 10 minutes to take care of the situation. I was satisfied and grateful for his service and would recommend this locksmith. read more

Called around 11am. Bob and crew were there a little after 12pm. Quick, affordable, easy, personable.

This place was great. They accommodated my schedule and came out despite it being rush hour. They quoted me a fair price and were very fair about the price. They did a great job, provided me the information I needed in advance, and had great customer service. I would definitely recommend A Better Cheaper Locksmith and will use them again if I need locksmith services. read more

Bob came highly recommended by our new neighbor. He and his son-in-law did a fantastic job for a great price! He was professional, quick, and provided next-day service. read more

Bob was super efficient and easy-going! From the initial phone call to having him re-key our locks at our new home, he was super professional. His flat rate of $45 can't be beat! Glad we inquired and moved forward with his service. read more

Gave Bob a call and the price was half of the other places, asked if he was available to do a re-keying for the house keys today and gave me a time. Due to being so busy, got to my place after normal business hours, but kept to the original price, very thankful for that. Re-keyed done quickly and stress free. read more

Needed an exterior door handle/latch replaced, called Bob and set up a time for the following day.He was running a little late but texted me to update arrival time. Bob arrived...quickly changed out the handle...also adjusted a dead bolt on the same door for me a no charge. Great service, really competitive price and nice guy. Would not hesitate to recommend! read more

The best experience ever with a locksmith! Bob provided terrific responsiveness, communication, service, results and value!

This guy saved my life during finals week! :D Super friendly and one of the best offers in Davis. 10/10 would hire again

Bob came and re-keyed my house. He was at my house within the hour after calling him and did an amazing job. He even told me how to reprogram my garage door opener. Definitely the go-to locksmith from now on. read more

Bob, a better, cheaper locksmith, was referred to me by my real estate agent. I needed the locks changed on the home I just bought, but would not know my closing date until one day prior. Bob was able to come with only one day notice (he said he could actually come within a few hours notice if need be). He was very professional, friendly, and yes, cheap! The work he did was quality work. I would highly recommend Bob for anyone needing any type of locksmith work. read more

Bob was excellent, fast and friendly service at its best. He helped me rekey my whole house and upgraded the locking mechanism for no additional charge. I would definitely recommend him if you ever need some work done. read more

Bob was great and on time!! He is very knowledgeable and quick. He offers the best prices in town. Great quality work. Thanks Bob.

I called Bob based on the great reviews on Yelp and he didn't disappoint. I explained that we had a deadbolt that jammed when you inserted the key and he advised me of his fee to come out and take a look at it (which was very reasonable may I add). After telling him of the brand and model, he explained that he's seen lots of similar issues with particular model and since it was fairly new, that I could take it back to my local "home center" for a replacement. Bob basically provided me with great honest advice knowing he would lose the immediate business. I'll definitely call Bob the next time I have any lock issues. Keep up the great work!! read more

Great service, I am very pleased. I worked with other locksmith before, Bob is definately the best. He is professional, friendly and hoset. Price is definately unbeatable, I will use him again in the future for me and for my clients. read more

Robert is fast, professional, reliable, & reasonably priced. Very happy with his service.

Bob provided excellent service at a great price. I highly recommend him!

I'm a first time yelper. I want to thank Robert and Brian for responding so quickly to our request. We needed someone out quickly to rekey our locks. After reviewing the rave reviews on Yelp, we called R&B at 3:30 today and within a few hours we not only had three locks rekeyed, but we received 4 free keys as well. The best part is they only charged $60. Thank you B&R. read more

Contacted Bob again b/c a tenant recently had their house burglarized so we didn't want to take any chances. Although they were busy he understood our concerns and fit us into their schedule and sent his guy out at 9pm at night to make it happen the same day. When they got out there we realized that deadbolt weren't included into the price, but his guy was awesome and saw that their were children in the home and decided to do the job at the original price to keep us all happy. They really care about their customers and that is why i will continue to use his services and recommend it to others. Big Mahalo BOB! read more

Locked myself out of my house and Bob came in under 15 minutes on a Saturday evening. Friendly and did not raise price when the job clearly got more complex than normal (very old locks). He even rebuilt and old lock for no extra charge. Very happy. read more

Monday evening, we experienced quite a scare and I needed the locks on all my doors changed. Bob and Brian were called and were available that same night. They completed the work in no time at all, and they were very nice, friendly and knowledgeable. To say the least, they eased my worries away. Customer service was definitely AWESOME!! Thank you both for the work and time you put in to making our home safe. I highly recommend these guys to family and friends and will not hesitate to call upon them if a future need arises. read more

I am following up to a review I left on 11/6/2013. I was not able to retract the review so I wanted to give an update. I was able to get in contact with the owner and he apologized and gave me a full refund for the product. Thank you. read more

I recently had a roommate move out and needed three locks re-keyed on the turn of a dime. Bob and Brian were out that evening and had the job done in 30 minutes. Even when they were running late because of traffic they called to let me know. I found them very easy to work with and very accommodating to what I needed. The reason why I gave them four stars was that they were missing an allan wrench but improvised on site. read more

Fast and Friendly service!! They don't charge hidden fees and everything is as expected on their advertisement. Couldn't have asked for better service. I would recommend anyone to check them out when you need quality locksmiths!! read more

Bob and Brian were impressive. Very pleasant and reasonable. They changed my 5 locks and made 5 new keys for me within 20 minutes. My keys work flawlessly even better than the set of keys I received from the previous owner. I would recommend them to anyone. read more

I read all the reviews (85) including the bad ones, but they answered my call and were able to come out for on a schedule that worked for me. Brian came out to fix the lock on a security screen door that had stopped opening (unless I disassembled it from the inside), diagnosed the problem (lock was BROKEN), said I could buy one from him or he could wait while I went to Hollywood Hardware for a new one (less $$$) and he would install it. I took him up on his offer and now my new works great. He was on time (early actually), respectful, knowledgeable, and friendly. I had a problem with a VERY old lock (I have a very old house) and he took pics of it and said that his partner Bob would help with this since he was more familiar with locks made before 1950. We scheduled for Bob and he came out a few days later (my schedule) and he fixed the problem with the old lock. It all took less time and cost me less than either their estimates or my expectations. I will use them again and recommend them to to all friends, family and neighbors. I love these guys. read more

Bob answered my call and saved the day. His service was quick and the prices were very reasonable. I was locked out of my apartment due to a lock malfunction. Bob arrived let me into my apartment and fixed the lock. Thank you Bob! read more

Bob was wonderful. He changed our locks quickly and for an amazing price. I highly recommend him!

Bob was great! My boyfriend and I accidentally left our keys in the car and he was able to come and unlock our door for us. I highly recommend him. read more

I called Bob today and he came out to change the locks to my family's home. He was knowledgeable, efficient, and extremely nice. I would highly recommend Bob. read more

I decided to call Bob at A Better Cheaper Locksmith based on his yelp reviews and I'm glad I did because the reviews were true and Bob did not disappoint. I had a front door that suddenly would not open despite the knob functioning correctly. I had spoken with Bob on the phone and had me text pictures of my door knobs to see what he'll be dealing with. In the end, he determined it would be better to come out and see for himself so Bob came out to assess the problem the next day, free of charge. Bob wanted to make sure he can even fix the problem before charging me, which is rare because all the other companies I previously called for a quote were charging me just to come out. Bob came in the time frame we had scheduled, was prepared, and very professional. He was able to figure out what the problem was (a broken latch) and knew the solution. After buying new parts for my lock, Bob was able to install everything in about 10 minutes. While I had him at my home, I also asked if he could take a look at another lock that had given me a problem in the past. Bob agreed without hesitation and was able to fix the additional door lock! He was knowledgeable about his work and just kept it real. He was easy going and very approachable. He was easy to talk to and we even had a good conversation about the Philippines. If I have any more problems with my lock, I will definitely turn to Bob in the future! I will also definitely recommend him to my friends and families. Thank you for your help Bob! read more