Nick and all the team at JWG were fantastic. I spoke with several other companies but really wanted…read moreto support a local business instead of going with a big box company, and I'm so glad we chose them. The biggest thing I appreciated was how trustworthy and friendly everyone was throughout the process. From start to finish, they made everything feel incredibly straightforward and stress-free. Nick was always very responsive and happy to answer any questions I had along the way. When our double door arrived, it was missing a hole, which was understandably concerning, but they immediately arranged for Alex to come out and fix it. It wasn't an easy adjustment to line up perfectly, but he did a great job and made sure I was happy before finalizing everything. The end result looks great, and we're very happy with the quality and service.

Jason provided us with an in-home visit with a sample replacement window, and explained the various…read morefeatures of interest and options. He helped us arrive at a suitable energy-efficient Simonton models to replace 5 of our windows at a reasonable price. He also measured all the windows to be replaced and promptly provided a written quote. Three of our replacements were for original 30+ year-old single-hung windows which were no longer functional because their balances had failed. The replacement Simonton windows have a better design that obviates the need for such balances, which was of added value to me! The total window order, measured and made to order, was received by JWG within 3 weeks and installed within 1 week. JWG Windows arrived just minutes before the scheduled time for installation. We were fortunate to have a second installation crew (Alex and Ricky) join the first crew (EJ and Cody) during the installation process, which allowed the entire job to be done within 2.5 hours. These two teams operated smoothly together in good spirits, were respectful of our property (using drop cloths in each work area) and cleaned up the work areas. After they were installed, EJ demonstrated the windows' operating features, provided me with the manufacturer's warranty and answered my questions. (The self-latching worked a bit differently than I expected, which actually was an improvement!) The windows look great and are a pleasure to use! Nice work, JWG!

Our 40 year-old Home was desperately in need of window replacement. Half the windows were broken or…read morewouldn't open. Did some research. Found The Window Shoppe had good quality material at a fair price. It was three days of minor inconvenience, followed by many years that we are going to enjoy these beautiful windows. The installers were polite and non-intrusive. Very pleased with the outcome. Only question I have is. Why didn't I do this sooner. Been in the house for 16 years.

They claim to serve San Diego County. Specifically list Vista where the factory is and Escondido…read more"and surrounding areas" but not Ramona. It's amazing that a company would simply pass on work over a 30 minute drive. I wouldn't trust any company that wouldn't put any effort into my project that isn't willing to drive 30 minutes.

It was time for us to replace some windows and add shutters, and working with HomeTime made the…read moreentire process incredibly easy from start to finish. From the very beginning, everyone was friendly and professional. I worked with Kaleb, who arrived on time and provided exceptional customer service. He was always responsive--whenever I had questions, I could call or text him and he would get back to me quickly with helpful answers. When it came time for installation, Jesse, James, and Eduardo were fantastic. They were clean, thorough, and did an excellent job. You can really tell they take pride in their work. I will definitely be recommending HomeTime to others and plan to use them again when we replace more windows in the future. Thank you all so much!

We went with Hometime Windows because of their attention to detail and care in answering our…read morequestions for the entire process of window replacement. The pricing was extremely competitive and it stood out to us that Hometime ensured the best value and delivery from start to finish. Our first part started with asking for a free consultation. In utilizing the yelp platform, we proceeded to give a call to the office to schedule. They were very prompt to schedule a free in home consultation the very next day. Jeff was our sales representative and he was very courteous and helped guide us thru the process. We wanted to ensure getting a set of windows changed and he helped do an initial measure and then gave us a run down presentation of our options and the technology behind the windows being replaced ( retrofits). We even had a chance to talk about grids and learn new terms and technology about the windows themselves! Jeff was super patient with us and answered all our questions, even as we had little ones to deal with around the home. What mattered the most was we were not pressured to move forward, we felt a big sense of confidence in the level of detail as well as clarity in the process. My wife was happy so we were sold to move forward! Leading up to the installation and waiting for windows to be ready, it was around a 4 week turnaround. Nina from the office was extremely insightful on reminders and communications. She helped answer small questions quickly via text which really helped. We also got notifications of an additional meeting with our installers, Jesse and James to ensure the windows were measured correctly. On the day of installation, Jesse and James arrived promptly at 7am as they had promised. They were very professional, navigated thru our tight corners and items in the hallways. They were very courteous of noise and did a very thorough job to install the new windows. The installation of the windows and chaulking work was top notch, they look beautiful inside and out. We were in awe of how wonderful and charming they look compared to our old 25+ year windows that were replaced. Thank you Jesse and James as they were very efficient and cleaned up everything as they wrapped up the project! They also took extra care of installing the windows without taking out our shutters or blinds. Thank you Hometime Windows team and look forward to working with you guys again for the next phase of windows and highly recommended for others to win your business!

we needed windows so bad, and got many quotes. Pelican was the one that stood out. The gent who did…read moreour consult, Joe, put us immidiately at ease. it wasn't a pressure sale bombarded by samples. But a normal guy, telling us about a service we wanted. Refreshing. The quote was amazing. We took it. The office staff, Jodi in particular was so friendly and helpful to work with, accommodating, knowledgeable, just great! today is day 2 of the install, its an hour from completion, and we already love it! what a difference to go from 1960s windows to beautiful Milgard sliders and windows! words cannot express! we have been fighting our windows for years and now, we can open the with one finger. The installers are awesome too. Mark was friendly, courteous, efficient, and on time! The whole crew was great! Don't forget to tip your installers, it made their day! Thank u to everybody at Pelican, ill tell our friends and neighbors, family, yelp, the whole wide world! 10 out of 10​

I'm writing this review as the installers from Pelican are removing my old, louvered windows (1 x…read morekitchen, 1 x bathroom, and 4 x loft) and replacing them with Milgard V250 Style Line® Series replacements. First - I gave 4 stars instead of 5 because of the way Pelican handled the scheduling of the install - or rather, bungled. The crew arrived at my home this morning just after 8:00 am with no warning at all. Surprise! It turns out their scheduler sent an email July 18 with notice of intent to install to a fancifully incorrect email address. And, when they received no response from me (and why would they?), no one at Pelican deemed it prudent to follow up with a phone call. Fire and forget? 2 stars. The process to set this up was painless. Their sales/frontman (Isael) paid 2 visits, took careful measurements, explained my options and was a total professional. Not the least bit pushy. 5 stars. OK - on to the install. In a word - slick. The 3-man crew was efficient and from what I can tell (pics attached) did a very nice job removing the old, and installing the new. Again, very professional and respectful of my home, its contents, and my time. No fuss, no muss. The whole process for 6 windows was over and done in 4 hours. Again, 5 stars. The end result - no more drafty louvered windows, replaced with energy efficient, double glazed, argon gas filled windows. I'm pleased with the result, and recommend Pelican as a first stop when shopping for replacement windows.

Will and his crew were friendly, fast and efficient. The new windows look great from the inside…read moreand out. Pricing was competitive and the lifetime warranty for the windows and screens add tremendous value and peace of mind.

We are very happy and impressed with the professionalism and outstanding customer service Art…read moreGalindo provided. He was knowledgeable, responsive, during fixing our repairs with the screens and window lock. We highly recommend Window World and team!

I hired this company to replace the windows in a home I've owned for about five years, and I…read morecouldn't be more impressed with the results. I honestly didn't realize how poor my old windows were until I experienced the difference with these. The house is noticeably quieter, it stays much cooler during hot days, and it holds warmth better when it's cold. On top of that, the new Annalyn windows gave the house a huge visual upgrade. The double lifetime warranty they offer is a big bonus and gives me peace of mind, especially if I ever decide to sell. Everyone at the company was professional, responsive, and easy to work with. The entire installation was completed in just two days with minimal disruption. I was even able to stay in the house with my toddler during the process without any problems. They replaced over 20 windows and a sliding patio door, and the quality of the workmanship really shows. I also appreciated that they handled registering the windows for me and structured the billing in clear, manageable increments. Overall, I feel confident in the work they did and the quality of the Annalyn windows. I highly recommend this company to anyone considering new windows for their home.

I had a few people come out and give me quotes. They weren't the cheapest but they offered a higher…read morequality window for a little over the cheapest! They installed 16 windows, cut back my kitchen counter top to fit a window and even touched up paint for me outside in less than 8 hours. The group that came out were considerate of my home with cleanliness and kindness. I definitely recommend them over the 4 other quotes I received!

We did a partial backyard renovation and gutter install to improve immediate water drainage…read moreproblems. It was a pleasure working with Robert and the crew. What we liked: 1) Low pressure during the initial meeting. 2) project manager visited the site and talked with us daily to clarify problems and to get out input on decisions 3) crew showed up every day and was there full days 4) The quality of the finished project. The edge work on the rounded pavers looks really smooth. There were some details I missed in making sure the gate closed correctly and the project manager caught that and made sure it looked nice. We are looking forward to working with Craftsman on the rest of the project when we're ready to move forward.

Paid 17k for fence, painting exterior wood surface, new pavers…read more Moved the fence and fence post just far enough to block access to the electric panel. JT has not responded to calls or texts since June 9. He is in violation of California Elect. Code. 110.26 Website says, "We stay in constant communication with our customers until the job is done." Reality is. When they screw up, are in violation of construction codes, create obvious safety hazards, you will never hear from them again.

Not sure how to grade this. Apparently the sales person made a mistake and Steve agreed to return…read moreour deposit. I haven't received it yet. If I do get it, I will change my rating to a 5. If I don't I'm afraid my rating will be a 1. Ken Zemanek I have received my refund

I don't typically write reviews because unfortunately I don't find most service these days very…read morereview worthy. Steve from VitroTech was an exception. He communicated timely. Presented professionally and actually fixed the problem window! I would not hesitate to call on Steve again should the need ever arise. Thanks Steve!