I just had yet another terrific experience with this company! Their representative, Armani came out…read moreto perform my first yearly inspection of my mini-split. He was very personable and professional, and took the time to clearly answer all my questions (which I'm sure was a challenge, as I am not very good at understanding things like this). M&S has such wonderful customer service and great service technicians. I highly recommend this company to anyone who is considering installing a mini-split.

One of the most unprofessional experiences I've had with a company in a long time…read more First of all, be warned, this company uses a mix or AI (robots), international customer service, and local people, to handle their inbound calls. So you never know if you're speaking to someone local, someone over seas, or a robot. I called and scheduled an appointment to have my kitchen sink snaked, using their $93 or free promotion. The tech was supposed to arrive between 1-5 pm. (I later figured out that I was talking to AI, to schedule this). So the following morning, I get a call, from a human in their office, saying no, I need to be home at 11 AM, because the plumber will arrive earlier. So I had to leave my job at 10:45 AM to meet this plumber. By 12:30 he had not arrived, so I called the office. The office informs me, we never said at 11, we said AFTER 11 (this is absolutely NOT what they had said to me). They proceed to inform me that the plumber only has one stop before me, and should arrive early afternoon. By 3:30 pm he STILL had not arrived, and I had missed almost an entire day of work. I called the office again, and got an over-seas customer service person who had no idea what was gong on. This so-called plumber shows up at 5:15 pm! He brings in a hand snake, that looks like a child's preschool toy, and performs one of the most half-assed, half-hearted attempts to clear a drain that I've ever seen. He says he can't clear it without a power auger. (Anyone with half a brain would have brought a power auger with them initially). He says he can do it tomorrow, with a power auger, for $500!! At this point I told him to leave. There was no charge for service since he was unable to clear the drain. BUT, this is a BAIT AND SWITCH sales tactic. Advertise one price and service, and then BAM, hit you with a higher price. This waste of time cost me nearly an entire day of work. I was able to get a different company to come out and clear the drain that same evening. The other company arrived on time, and cleared the drain for only $200, less that half the price that M & S wanted to charge me.

First time having our AC basic service checkup. Dustin was very polite and did a great job…read more Answered all our questions. And the price was very reasonable. Sticking with this company! And gave my Veteran husband a 10% discount. Which we appreciate. Very satisfied!

Had a new HVAC system installed today by Semper FI. They were very prompted after my request was…read moremade especially with the hot weather. Tony and his co-worker (forgot his name, sorry) arrived at the time indicated and were quick at removing and installing the HVAC with no inconvenience to my wife and me. We have been using Semper FI for years for our normal servicing and is always professional and reasonably priced. I highly recommend them for any HVAC work! Donald G

Service Provider performed what needed to be done. Excellent quality, as system repaired functions…read moreperfectly. Service seemed expensive, but Provider had to make two trips.

We needed some curtains and blinds hung up and new door locks installed. These guys showed up on…read moretime and had us taken care of in a timely manner. Thanks Tommy! We will definitely be in touch for more soon!

The name fits the Service and Quality. First, the technician came out and diagnosed the issue…read moreimmediately. Second, received a quotation within thirty minutes. Third, within two hours, two tech arrived, assessed and estimated time to replace both outside a/c unit and heat pump. Fourth, by 430P, the new unit was operational an came with a ten year warranty. Superb Workmanship!! Highly Recommend!!

Tanner was punctual, showed pictures with explanations. However, he also showed me what he wouldn't…read moreclean unless I paid out another $900+ to the inside coils. Clearly, the part I cannot clean. To me, this isn't what was promised on the $59 tune-up bait they sent out. My unit is 4 years old. Fast Air, sold me and installed the new system. They cleaned and tuned up my unit 2x a year every year. Except I missed my two tuneups last year due to renovations at my home. How can a new unit "cleaned" 2x a year become a $900+ clean out in one year? I change my filter 1x a month regardless of how it looks. I clean the drain to outside 1x a month in the summer and once in the winter. He even said my discharge from the drain was very clean. Did the coil get that dirty because for 4 years it's never been cleaned? A vacuum was never run for the handler. So it's dirty, we leave it? How is this cleaning to almost factory condition like their "bait" letter promises? 26 high impact procedures for the tune-up. Oh and because it's dirty with dust and hair, he suggests that I need a new component outside that isn't kicking in at full capacity. The part is under warranty, but it's $215 to install. I'm feel so angry and upset. I paid $8,000 for this from that company and I still don't have it paid off yet. So after just four years, I need a $1,215 repair? I don't really know why I'm giving two stars. He showed up, took pictures, checked the ducts and cleaned the pipe I already clean and the drip pan I don't know how to get to. So I guess he can have stars for that.

Needed new system and Jonathan and Lynn came out to give me a quote. Very reasonable and install…read morecould be done following week. Would take approx 3-4 hrs total. They pulled permit, scheduled install for today. Said they'd be here between 8-10 am. They were here before 9 and began work right away. Very quick and cleaned up all old materials to haul away. They explained new thermostat use and were always able to answer questions. Thank you Jonathan and Lynn. Great service and good job!

Worked with Air Rescue to have a mini split installed, they are fast, professional and have a great…read moreprice to install my unit. Lyyn, Jonathan and their crew too great pride in their work and treated me well. They cleaned up everything before they left too! Definitely recommend. Thank you!!!

Great experience! The tech, Todd, was great! He showed up on time and got right to work. He did…read moreeverything I needed and didn't try to push extra stuff. The cost was much better than I anticipated as well. I hope he's my HVAC tech from now on. I highly recommend this company !

Found this wonderful company right here on yelp and we couldn't be more pleased. We had many many…read moreestimates on putting in a mini split in our sunroom. They provided us with everything we needed from soup to nuts. All the other companies were always missing something that we needed. So just three days after our initial contact with them they were here installing our mini split and we couldn't be more pleased with the result. Thank you again. Iron Shield!

After returning to an 87° house after vacation, I called Munn's. Eric was there at the appointed…read moretime. He quickly fixed the issue, patiently explained some maintenance to me, and got my house Icy cool in no time at all. Thanks guys!!!

We came back down to the house here in The Villages after a couple months away (in August) and the…read moreAC wasn't working. We are leaving in 2 days and weren't hopeful we could get it repaired but Munn's came out within 4 hours. The service specialist, Andrew, Immediately recognized and fixed a drain problem and then a faulty capacitor. He did not leave until everything was working properly. Thank you Andrew and Munn's!

Mathew and his partner just came out and fixed the issue with my air-conditioning system. They…read morewere polite and professional. I very much appreciate their expertise & service. I am beyond grateful to once again be in cool air. My family has been using St. Louis & Air since the 1970's and we have always found this company to be reliable. I highly recommend them for your air-conditioning needs.

we have used St Louis Air for many, many years and have always had prompt, courteous and excellent…read moreservice, beginning with the office personnel to the mechanic on call. We usually get bi-annual maintenance; however, this year was a big letdown. I scheduled with the office for service on Thursday, April 2, 2026. I paid in advance for both services, but when I asked to schedule the 2nd service, I was told that she did not want to pull up that calendar yet. Any way my April 2nd appt. was to be between 12PM - 2PM. When it came to 12PM and past 2PM, I called to inquire when we may expect out mechanic. At that time, I was informed that the mechanic was probably not going to make it out that day!!! I was told that one employee called in sick, the other was working on a new install and the third was too busy. Mind you no one bothered to contact me earlier to let me know there was going a delay, much less a no show. when asked if I wanted to reschedule, I said yes, thinking it would be the next day or at the least the next week. She offered me an appointment for the end of the month, not acceptable!!! Poor service, communication and a lack of trying to accommodate a long-time loyal customer cost this company my business!!! with the attitudes I encountered, I don't see this company lasting very much longer. This is sad to say, because St. Louis has been here as long as I can remember. I used them for different business' where I worked and always enjoyed my interactions with the "old" staff.