Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

I drove all the way from Chicago not expecting to leave with a good deal or a car but today I drove…read morehome with my dream car - Ford Ecosport!!! I am so happy with my experience, this dealer beats any dealer I've been to in Chicago. So worth the drive! Erik was our salesperson and he really met me at my needs. He was just so awesome! Erik really lives up to the dealership name! - FRIENDLY Ford, no scams or BS fees. I was in and out in a little under 2 hours with a good deal. I'm definitely recommending this place to any person looking to buy a car :)

Fantastic Service Department!…read more Great folks, they are the best service department we could ever ask for. Well done JR. We are grateful and appreciate how quick and professional you treated us today. THANK YOU!!! Recommend 100% EMS ROADDOCS

Después de 2 años volví a regresar a Roselle Motors está vez a comprarle un caro a mi hijo y como…read moresiempre Mike y su equipo siempre brindan una excelente experiencia de principio a fin. Desde que llegué al concesionario me atendieron con profesionalismo, paciencia y total transparencia. El equipo fue muy amable y resolvió todas mis dudas sin presionarme en ningún momento. Me explicaron claramente las opciones de financiamiento y trabajaron para conseguirme la mejor oferta posible. El proceso fue rápido, organizado y sin sorpresas. Salí manejando mi vehículo el mismo día, completamente satisfecho con mi compra. Se nota cuando un negocio realmente se preocupa por sus clientes y por brindar un servicio de calidad. Definitivamente los recomiendo al 100% y sin duda volvería a comprar aquí en el futuro. ¡Muchas gracias por hacer que esta experiencia fuera tan fácil y agradable!

We called regarding a vehicle and "Miguel" told us it was still available, but he was not going to…read morebe there to ask for "Juni" he would be expecting us. We get there, after driving an hour and of course the vehicle was sold Saturday and they didn't have time to update their inventory. It's all a scam to get people to their dealer to rip them off.

I am 90 years old and dreaded the thought of purchasing a new vehicle and I just wanted to say…read morethanks to Jim Scheiner and Ben Angarola for making the car buying experience a great one, they are a real asset to your company. Sincerely Walter S.

​ everything was great!! Jim scheiner knew his stuff…read more Good good good good good Good

Service has always been very friendly and knowledgeable. Bought a car here once and because it was…read moresuch a good experience I sent 4 friends that all bought cars from this location. The only drawback to this location is the phone game. I called looking for the floor manager. I was asked so many questions and was put on hold and ended up with someone from Alpharetta, GA. Never did speak with a manager.

Car arrived that was not as advertised. Company keeps the money and resells it to someone else. I…read morehave purchased every car for a 5-driver household for the past two decades directly from Carmax, but never again. My advice to you...do not pay to ship a car unless you are not picky about the color, or do not care about taking the loss. There will be no reimbursement or credit coming your way. Shady professional tactics, in my opinion. (Source: Mike Morgan, General Manager, Schaumburg, IL location)

Made a pretty good deal work out. Johnny is your guy if you ever want to purchase a car here.read more

Went in with a letter i got in the mail to try to get out of the current loan i'm in. Sat down with…read moreJuliano to go over what our possible options were .. unfortunately couldn't work out a deal but Juliano was very professional and helped my husband and i fully understand the options/ break down of everything. walked away with a better understanding on my loan. thank you !!

I purchased a 2017 Kia Soul from this location 11/09/18. My prior car wasn't going to last much…read morelonger, so after having to have the front brakes serviced & getting a long list of other repairs that I "should really address" I started researching what my next car was going to be. My sales coordinator was Rose, she was a joy to work with, as were Tim & Tim, the 2 gentlemen who assisted with the financing. All 3 of them are very personable, customer oriented & know their stuff. All my questions were answered to my satisfaction, everything was thoroughly explained. The monthly payment was a little more than I wanted to pay, but for what I got, it's well worth it. I loved the fact that I didn't need to haggle to get a great price, the price you see on the website is the price that you pay, but keep in mind that's before all taxes, fees, & any extras that you want are added on. For the test drive, I took the car to my mechanic, who checked the car out thoroughly, the car passed with flying colors, with a couple of minor issues that were addressed before I drove off the lot. I can honestly say that in all my years of buying cars, this was the easiest, most pleasant car buying experience that I've ever had. I highly recommend Hertz Schaumburg.

There are pluses and minuses. By far the best car buying experience we have had. Super simple…read moreprocess, very fair prices and super nice staff. However as we were told by our sales rep they only have 1 guy who does the finances. This causes a huge backup if there is literally anyone else there trying to buy a car. We were there from 9:30am to 2:30pm. While buying a car is a process, it's not a 5 hour process. Esp since there is no haggling involved and we had the car we wanted picked out. By the time we were able to sign our contract we were already in a huge hurry So we had to rush the most important part of the whole thing. We carved out 3 hours, were fine with 4, then started to get annoyed and anxious at 5 We also noticed an interior light wasn't working during our test drive. The sales rep mentioned they would have someone swap it out but by the time we left it was still out. Either they forgot, or somehow in 5 hours had no time to swap out an interior lightbulb. They did end up changing it a few days later though We would defiantly go back and recommend to friends. Just make sure to bring lunch haha