I needed a ride from Pigeon Forge to Knoxville Airport and found Smokey Mountain Transport in a…read moresearch. I called and they answered right away. They arranged to have a car pick me up 8am the next day. I'm they arrived on time with a nice SUV. We had a nice ride to the Airport. I would recommend this service to anyone looking for a ride in the Knoxville area.

This is the best car service in the Knoxville and Smoky Mountains! We use Nik and his service for…read morebusiness and personal travel to the airport and for all UT sports. Hands down the best service in town with very clean cars and first class service.

Booked last minute and Ales really came through. Larry was a great driver, showed up on time and…read morevery friendly. We a really nice and comfortable ride to our destination. Will definitely reach out again and highly recommend!

Alex is incredible. Very communicative and was waiting for us by the baggage claim. Extremely…read morefriendly and full of great and friendly advice about things to do here. Would highly recommend and he will be our go-to transportation whenever we visit the area.

My young bride and I had tickets to see the Knoxville Chaber Orchestra on 3/3/19 (great show, by…read morethe way). We parked in the Promenade garage behind Mast General and were making our way up Union Avenue through nasty weather, when a bus stopped on Union, the door opened, and the driver asked if we were heading to the Bijou Theatre. We replied in the positive and he offered to take us there. Apparently the Bijou contracts with Chariots Of Hire to take people to and from the theatre when they are holding performances. Kevin was polite and positive and dropped us off in front of the Bijou. After the show we waited out front for about ten minutes and he took us back to the garage. Excellent service at no cost to us.

We hired a sprinter van to take us to a nearby resort with my elderly parents and our 5 children…read moreages 1-10. Timing was key due to their various nap schedules as well as the fact that we were meant to eat lunch after a long travel morning. The drivers were an hour and ten minutes late and there was zero communication and lots of confusion as to where there were and when they were due to arrive. They ended up coming and telling us that "another family hopped in the car and took our ride haha". We had all the confirmations and so did they. The biggest insult was that driver Stan, mocked us and laughed when we said that it was huge inconvenience and unacceptable. Our children were crying and hungry. David was kind and tried to apologize but nothing could be done to remedy the chaotic situation. I try to give people the benefit of the doubt but zero communication as well as very unprofessional behavior from Stan earns this outfit 1 star.

Couldn't have had a better experience. Davauris was early and patient to pick us up, was…read moreprofessional, courteous and a pleasure to be around. We would highly recommend Morgan Transportation and would not consider using another car service when in the area. Steve Rollins, MT. September 2024.

Promised a pickup from Waynesville to the Asheville airport. Stopped returning texts and calls when…read moreour group asked for a status update. Got a vague answer after several calls. Very unprofessional and unreliable behavior. I would recommend a more reputable service in the region.

We love Lightning Taxi! They are reliable and always on time. Cars are always clean and the drivers…read moreare always pleasant and they know where they are going.

Lightning Taxi is the best! Reasonable rates, very professional drivers, great communication. We…read morewill always use them when in Knoxville- highly recommend.

Booked A Elite Limos for our wedding on October 10, 2020. Everything started out normal enough…read more Picked us up and on the way to our wedding ceremony, THEY WRECKED THE PARTY BUS WITH US IN IT!! We had 16 people on the party bus we rented. Mike was driving pretty aggressive to the point several of us were nervous and probably should have said something. Now, accidents happen and we accept that. The problem is, Mike and his company have refused to refund us our money. I say refuse lightly, as Mike has ignored our request since then. The wreck caused us to be an hour late to the ceremony place which greatly reduced ability to take the photographs we wanted with our family. Also, as you can see in the photo, the door was blocked by the mountain we were on (if the bus ran off the road about half a mile up the road I wouldn't even be writing this email), we could not get out the door. We had to go out the fire escape windows. That includes the bride and bridesmaids in a wedding dress and dresses. We have tried to talk to them about this, and even had our lawyers reach out. But, to no avail. We still have not been refunded the money in which Mike wrecked on our special wedding day. We wish this was a positive review and one that we recommend them. But in the chance something goes wrong, I would highly suggest avoiding this company. They will not work with you to make things right.

Elite limos has been there for me for all my accomplishments and important days! We rented them for…read moremy senior prom, a Vol's football game, high school graduation, undergrad graduation, Mother's Day, and Father's Day. I plan on booking them for graduation again as well as my wedding and my daughter's quinceañera! I feel safe in the vehicles with each professional driver I've had. I can't want to ride in style again!

Do not- I repeat do not rent from Sweetheart Limo. After being over 2 hrs late, multiple lies by…read moreSL staff and a driver who came in dirty jeans and shirt for the pick up of my son and his new wife for the wedding and take them to their destination. The limo had a blow out tire. After getting the tire fixed with much back and forth with who ever the driver was talking to, then before they could go any further. my son had to fill up the limo with gas because the driver didn't have any money and the fuel card was zero. They got back on the road and within 30 mins the limo had broken down again. My son instructed the driver to get them to an exit and they were getting out of the car. My husband went and picked them up and took them on to their honeymoon destination. I spoke with Randy, one of the owners and he was clueless and could have cared less. I asked to speak to Jean, "the other owner" on Aug 9th at 10 p.m and today is Aug 12th at 6 pm and I have yet to hear from her.

Terrible service. Waited for two whole hours with students for a pickup to take them to a lunch…read more The limo never showed and all we got was a lame excuse. The poor kids earned a reward and this company ruined it for them.

I have used Danny and his service a few times It has been…read morethe best. Exceptional service from Danny's friendliness to the beautifully clean van, and the professional attire. I highly recommend Rocky Top Rides.

I am a Travel Advisor and arranged for 2 clients for a Black Car Service for a Wine Tour out of…read moreKnoxville. Danny, was so professional, and contacted me to give me first hand information about himself and company and how my clients' needs could be met. My clients were seniors, and he handled them with a white glove service. He called the night before the tour to confirm details. During the tour my clients contacted me that they loved him and I did great by setting up the tour for them. They had a wonderful time at the wineries, bought wine, and Danny even took them to the Smokies to get out of the car to take pictures at a look-out, then stopped them over for a Moon-shine tasting as well. I highly recommend Rocky Top Rides. Danny is first class. Very communicative and professional. I will always use this service for all my clients, and for myself as well.

The informational page was down and did me absolutely no good at all. If you're gonna have a…read morewebsite, you might as well forget it if you can't post information on transportation.

I can not say enough good things about Johnny, he is an absolute class act. This holiday was going…read moreto be the first where family would be together from Nashville, Hendersonville, and Philadelphia - the gift I wanted to give them was time spent doing what we enjoy most....eating and drinking. I reached out to Johnny with a full afternoon itinerary that would take us around to 3 wineries in the region. Johnny pulled up at 11:30 on the DOT, his car was spotless, and he was so personable. He's born and raised in the area and had a lot of great stories to share with us on our 30 minute ride down to the vineyards. On a whim, we realized that we were passing by the woodshop of our family friends and we asked if he would mind pulling into the driveway to see if he was home, he didn't even flinch as we pulled up the gravel driveway to the little cottage-like home that was quite the deviation from the plan to the winery. To say he is flexible and accommodating would be an understatement. We are only in the area once, maybe twice a year, but my family is already floating his business card and information around their development because of how great his service is. If you're in the Asheville/Hendersonville area and need local transportation 11/10, Johnny is your guy.

I wanna thank Angie for getting me to the airport on time! She managed to win the traffic battle…read morewith a smile while sharing wonderful stories of her new grandson. I had such a good time in her cab I almost forgot I was running late for my vacation!

Driver was nice but my god they are shady. I was asked to pay $50 down before the ride and…read moreobviously agreed, but it wasn't $50 down, it was just $50 extra. When they told me my ride from the airport to Gatlinburg was $100 I gave them $50 on top of the $50 down and they asked where the other $50 was. They apparently don't know what a down payment is, because it sure as hell isn't free money like they think it is. They majorly take advantage of the fact that Ubers are unreliable in the area and overcharge by an obscene amount. The ride took an hour. $150 is ludicrous.