Although the grounds are beautiful, the administration the Welk/Hyatt has been consistently…read moreirresponsible and unreliable over the last 11 years that I have been an owner. Among only a few of their disappointments are- extremely long waits on hold; no call backs; there was a problem with a credit card and they end up sending me to a collections , saying that they had tried to call me an email me and call me but there was no record! So the lied! I had to spend much extra time getting that off my record but I still had to pay a couple of hundred dollars just for the fees and Welk/Hyatt took no responsibility. They have sent my points on to Interval without my permission and then told me they were doing a courtesy by giving me back my points! Then when I said, I want to keep all of my points with you for this time, they ended up suspending 180 /240 points- after paying two thousand dollars for HOA fees. They could have made an exception... Joyce simply did not care....terrible customer service. She told me I could exit and try to sell the property ( and that is very difficult , because people have a wizened up to timeshares scams? ) Joyce from resolutions was very cold and rude.... I look at that as theft. They might seem nice , but they don't take care of their clients and they make a lot of mistakes and they don't remedy them. And who knows why they have that kind of attitude? Maybe they are not paid well or treated well , and that's why they treat their clients as such. I've also stayed in rooms that had no hot water.And the showers weren't working! But most of the time , the rooms are beautiful. If you want to stay at the Welk or other resorts, the best way to do it is booking directly with the resort. They will tell you that the time sure is the best way.But it's not. Save yourself a lot of heartache and don't do timeshares; it's definitely a waste of much of your energy trying to book w them and deal with all the mishaps. And unkindnesses.

My wife's family has been coming here for decades. I've been joining them since we got married…read moreabout ten years ago. The short version is: this place is falling apart. Or perhaps fell apart is more accurate. So many things went wrong. The sink handles barely turn. The toilet broke twice. The phones didn't work. Maintenance is slow to respond. If you need extra dish washer pods, the resort charges you??? There weren't enough bowls to serve soup to our family. There wasn't enough soap to wash the dishes all week and surprise, they charge if you need more. In the recreational center the only chess board was missing 6 pieces. How hard is it to buy another chess board when your rec center only has one? They charge for shuffle board if you want to play. My wife says this place was great in her childhood and I believe her. But it's really lost it's way. Pretty terrible experience all around, especially considering the hefty price.

Had a nice time at Harrahs although it was pretty quick. Gambled a litte, had lunch at KJ Chinese,…read more then gambled a little more. Haha we arrived around 10:30am, gambled til 12pm and ate lunch. After lunch gambled a bit more lost $500 them decided to call it a day. All in all it was a nice enjoyable Sunday trip to Harrahs.

Looks like my last experience was 10 years ago. I came here again to celebrate Mother's Day with…read moreboth my mom and mother-in-law and extended family. We got two rooms; one was comped and the other we paid for. The rooms were pretty expensive that day, which okay fine, but what I didn't like was the lack of service we had this time around. Everything just felt a bit off this time around. My biggest thing about this hotel was the strong cigarette smell that you can smell the second you walk into this property. Upon checking in at 5PM, they actually told us they didn't have a room ready for us, even if check-in was at 4. We had to speak with someone, and eventually they did give us a room, but we thought it was odd that they didn't already have a room ready past check-in time. The floating river is a nice touch to this hotel, but the way they didn't explain the details to us of how to get into the pool area without wristbands at check-in was also really annoying. We had to wait in line at the front desk AGAIN, which took a long time to receive the passes we needed in order to get to the pool. Overall, we had a lot of misses this time at this property, but maybe it'll be better next time.

The service was amazing. The food was great. You get validated parking if you dine here and I would…read moredine here again. The chef gave us so many complimentary dishes which made me realize we should have ordered less dishes. And dare I say it, the kids menu dishes were kind of fire too.

This review is not for the hotel itself, but for the pool cabana rental. A group of girlfriends and…read moreI rented a cabana a couple of weeks ago for an early Mother's Day celebration. Parking was valet only which was quick and seamless (and free!). The staff at the entry of the hotel was super helpful in providing directions to get down to the pool as one of my girlfriend's said it was a little confusing to find, but I was given a clear guide on how to get down there and got there without issue. We had our own server at the cabana who provided us with our free fruit plate and bottle of bubbly to share, and took food and drink orders. She and her coworkers checked on us pretty frequently and kept us well-stocked. The day was a little overcast and cloudy but the pool was a lovely cool temp, and the jacuzzi was in the same general area so when we got a little chilly we hopped on over. After spending some time in the adult-only pool area, we headed up to the family friendly deck and took a couple of runs down the slides, which was super fun. Around the time we were meant to clear out, our server was super sweet and let us know they would just start to pick up around us but we were welcome to stay longer if we wanted to, since there was no one coming in behind us. We continued relaxing until we were all ready to go but first we got to chatting with another staff member, Bryan, who was super rad and shared all his favorite nearby spots to eat. The staff is really so wonderful here! Very friendly and professional. Overall my first visit to the Park Hyatt Aviara was very enjoyable, and I would absolutely visit again (preferably on a hot, sunny day). Highly recommend for any and all poolside celebrations!

This review is based on our Spa experience only!…read more I loved every minute being here! The staff were great, everything was so clean and organized in the women's locker room. We came just for the day and it was worth every penny! I love how they allow you to leave and come back that's always nice. There's plenty of parking and i believe you can ask to be taken to your car via golf cart lol I really enjoyed my time here to celebrate my birthday! My masseuse Maria was 10/10!!!! I highly highly recommend her! Omg i have never had a massage that good! She worked on the areas i told her i had tension and the oil they used was so delicious! It had juniper and it was just magical. We'll definitely return!

We came to stay over our son's spring break this year. The grounds are nice and extremely large!…read moreUnfortunately, for me, that's where it ends... our room was situated at the far end of the resort, on the golf course. Golf course maintenance crews are up and at it, around 6:30 in the morning(!!). Needless to say, we didn't get much sleep and, when asked to change rooms, they were booked and had nothing available for us. As for dining... "room service" is a joke where you order online, get charged $40 for them to bring it to your room and, it's cold by the time it gets there. We had Easter brunch at Vue which was just ok. I got the eggs Benedict which, when cut open, revealed clear runoff of barely cooked egg - instantly made my hunger disappear. My husband's breakfast, the chorizo scramble, and son's breakfast, pancakes, were totally fine and edible. For the amount of money it is to stay here, I think it's 1000% overrated and we'll skip it next time we're in SD, for sure. There's really no need to come here.

This is for the Spa…read more.. The spa opens at 7 AM and there I was. I came in through the gates of the gated community and parked in the self parking lot at the spa. Waited in front for five minutes and the doors opened! I felt like putting my face against the window while I waited and say, "open, open, open". I was greeted by a lovely young woman who checked me in and walked me around the grounds to show me around. As I came so early, I had the place to myself for the first two hours. I used the gym, took a swim, went in a couple of Jacuzzis until my girlfriends arrived at 9:30 AM. I'm more of an introvert, so it was perfect. Altogether, we took a yoga class at the beautiful yoga pavilion. We sat by the pool and had a lovely lunch. The food was excellent, including the complementary treats and banana bread. The only negative about the pool was that we were told if we left for more than 20 minutes our belongings would be removed. We couldn't hold our chairs for the day. That was news to us. It was a warm 90° day on a Friday in March and the community and hotel is allowed to use the spa grounds and they all showed up. Every lounge chair was full. Note to self: come Monday through Thursday. The massage: I'm going to say it's one of the best massages I've ever had in my life (and I've been to other five star spas). Pure bliss. Jackie was my masseuse. She listened to me when I asked for stronger pressure and then from there, I went into another world of goodness. She had such love in her eyes when it was all done. This is the most expensive massage I've ever had in my life. Around $400 for a 60 minute massage (with tax and tip) not including lunch. But treating ourselves once in a while is worth it. We felt like we were princesses. Yes, we'll be back. Maybe a while from now to save up our pennies, but we will be back.

Beautiful Grounds, But Not the Five-Star Experience I Expected…read moreI visited Rancho Valencia on my birthday expecting a true five-star experience, and while there were genuinely lovely moments, the overall visit fell short of what a resort at this level should deliver. A few things worth knowing before you book: they do not offer a day pass. Access to the resort is granted by booking a service through their spa, which is fine in principle. What's not fine is their pricing transparency. The rates listed on their website are not what you'll actually pay. Pricing changes based on demand, time of day, and availability. I received two different booking confirmations for the same treatment at two different prices, neither of which matched what was on their site. When I asked at check-in, they explained their dynamic pricing model casually, as if it were common knowledge. It isn't, and it should be disclosed at the time of scheduling. No one mentioned it when I called to book. The check-in staff was cordial, but the energy made it clear they were sizing me up. It was subtle and perhaps unintentional, but noticeable enough to color the start of my day. The property itself is genuinely beautiful. Lush grounds, a cold plunge, multiple pools, and access to yoga and fitness classes throughout the day. The yoga class I attended was listed as intermediate to moderate, but the instructor, who normally teaches the advanced class, ran it at a moderate to advanced pace. I was the only person in the room at the intermediate level and spent more of the class struggling than unwinding. The food and beverage program is what you'd expect at a resort of this caliber. When I booked my massage, I specifically requested champagne for my birthday. It was noted. It was never offered, not before my treatment, not during, and not after. That kind of detail is exactly what separates a five-star experience from a four-star one, and it was simply forgotten. My massage therapist was outstanding. She was thorough, skilled, and clearly excellent at her craft. She identified tension I didn't even know I was carrying and worked through it with real intention. She was the highlight of the day without question. Rancho Valencia is a stunning property that has the bones of an exceptional experience. But the lack of pricing transparency, the inconsistent service details, and the atmosphere at check-in kept it from living up to its reputation. I'm not sure I'd return.

Had a lunch meeting here and honestly... I may have accidentally turned it into a mini vacation…read more Beautiful sunny day, sitting outside under an umbrella table sipping iced tea like I had zero emails waiting for me. My co-worker and I ordered two different flatbreads and split a salad because apparently we are now "ladies who lunch." Everything was delicious! The golf atmosphere was actually really fun too. I don't even play golf, but after watching everyone cruise around looking relaxed and sporty, I briefly considered becoming the kind of person who says things like, "I'll catch you after my tee time." Great food, great vibes, and perfect patio weather! I will def be back!

I wanted to give this place 5 stars, but the restaurant here is WAYYY over priced. DO NOT....I…read morerepeat DO NOT GET the 3 course meals. 3 small pieces of steak (which wasn't great). Over $1,700 (Gratuity was included) for 8 people is INSANE! Yes there was a few drinks between some of us, not all of us had any cocktails. We should have just ate the bar there. Would have saved hundreds of $$$!! The bar food was much better by the way. Other than that golf course was fun and in great shape. All the other services was GREAT. Rooms were OK. We would come back, but we would definitely stay away from the restaurant.

Sublime. Could not get a more perfect 4 days. The classes, staff, spa, room, accommodations were…read moreamazing. Could not imagine a more perfect girls trip to reset. Cannot wait until I can return.

This place is like a Disneyland for adults and I can't wait to come back. I went alone and made the…read moremost beautiful friends for life. I went for Lisa Hubbard's Pilates week and she was phenomenal. For being healthy food, the food was amazing and I probably ate too much of it lol. The activities were amazing. The place is legit like traveling to a five star resort in Tuscany and breathtaking. The servers were amazing, particularly Devon, James, Jacob and Jordan. I loved Victoria- she was a hoot and really listened to me and helped me achieve some of my goals on this trip. Kristen was a great person to talk to life coach- I could talk to her all day. The staff was so accommodating you can even text them all day long if you wanted to ask them for snacks or whatever else you need. I can't say enough good things and I can't wait to go back. also big shout out to the chef we made our own pasta with him and it was the best pasta I've ever had. And also biggest shout out to John the owner he would have dinner with us and was so friendly and had the best stories. Thank you so much.

The property is beautiful, well-maintained, and fun activities for guests of all ages. The pools…read morewere fantastic, and the staff was friendly and welcoming throughout my visit. Surprisingly One of the highlights of my stay was riding the resort trolley. Always a positive attitude, and great customer service really stood out and helped make the experience memorable. Overall, I highly recommend the Hyatt Vacation Club at The Welk to anyone looking for a relaxing and enjoyable getaway!!

My experience with this company has been extremely disappointing, and I haven't even checked in…read moreyet. The first red flag occurred shortly after attending the presentation. I received a call stating they could not locate my initial deposit and asked me to find proof of payment on my end. As a customer, this immediately raised concerns about the company's internal processes, but I chose to brush it off despite my gut feeling that something was off. Unfortunately, the issues continued. After the card on file expired, I attempted to set up automatic payments for my stay but was told a system glitch prevented the changes from being processed. Despite the issue being outside of my control, I received numerous calls regarding my account. Even after my balance was paid in full, the calls continued. The company rarely answers incoming calls directly, yet they are very persistent with callbacks. To make matters worse, one customer service representative, David, was consistently condescending, discourteous, and unprofessional during our interactions. I also have yet to receive the promotional gift offered as part of my booking, despite completing all required steps and paying my deposit. When I contacted customer service, I was told there was little they could do because the promotion was handled by a third party. Since the offer was presented as part of the booking experience, this response was disappointing. At this point, I feel my concerns have not been adequately addressed, and I have been unable to obtain any refund despite the ongoing issues. I sincerely hope my stay is a better experience than the booking process has been, and I will update this review after my trip

Harrah's Bar - Ask for Casey!…read more If you're at Harrah's and looking for a solid drink and great conversation, do yourself a favor and head straight to the bar and ask for Casey. This guy knows his stuff--he makes a dynamite Bloody Mary that's easily one of the best I've had. Perfectly balanced, just the right amount of kick, and garnished like a pro. But what really makes Casey stand out is the way he handles the crowd. Whether it's a packed bar or a quiet afternoon, he knows how to read the room, connect with people, and make everyone feel welcome. You can tell he's a total professional but also genuinely enjoys what he does. Friendly, fast, and knows how to pour a drink--what more could you ask for? Harrah's is lucky to have him. Cheers to Casey!

Esteban is kind. I caught him. on amazing day.he made great drinks and remembered what customer…read moreservice was about I applause his professionalism. thank you Esteban.