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    A Cut Above Pet Stylists

    4.0 (126 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 2 months ago

    Get pricing & availability

    Response time

    2 hours

    Response rate

    100%

    Services - A Cut Above Pet Stylists

    Bath and groom only

    A Cut Above Pet Stylists Photos

    Recommended Reviews - A Cut Above Pet Stylists

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    Reviews With Photos

    A CUT ABOVE has been our groomer for the last four years. There is absolutely positively no better place in terms of artistry, courtesy, efficiency, just all around warm and fuzzy. Our standard poodle is model-quality, thanks to A CUT ABOVE

    Dog nail bleeding

    This review is for the 69th st branch. They trimmed my dog nail too short that it cut at the quick. My dog was bleeding so much. Surprisingly, when we picked up our dog he was not bleeding and after walking a little we started seeing blood everywhere and it was coming from his nail. Clearly, the store applied something to his nail to stop bleeding which washed away after walking. No one cared to communicate the mistake to us. Pictures attached to see how horrible he was bleeding. I am not bringing my dog back to this place.

    We couldn't be happier with the artistry and professionalism of this great salon. Ming & her staff are wonderful

    Ruthie after her grooming session!
    Antoinette R.

    Wow, really the absolute best pet grooming salon! Outstanding customer service and amazing grooming. Plus their prices are super reasonable. Ming is truly wonderful and always takes excellent care of my cats. Highly recommend!!

    Jax. Our beautiful cat.

    DO NOT BRING YOUR CAT HERE. Our cat Jax is long haired and eventually his hair gets matted. We bring him in to get the knots out and we have his back side shaved. THEY SHAVED ALL OF HIM. It took four hours to get him back and see what a horrible job they did. When my husband first got them, he saw the technician handle him roughly. He is the most gentle cat in the world. They should be ashamed. I paid $125 to have my cats beautiful coat butchered. Who shaves a cat?!?

    Our first grooming was a piece of cake thanks to the great people at A Cut Above on West 69th Street! xo

    This was our first visit to a groomer. Everyone was lovely and understanding about our nervousness. And they did a phenomenal job on the wash, blowout and trim (especially the stubborn matting). We found our grooming home. Thank you, everyone!

    No more scragglies without too much being cut.

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    3 months ago

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    Ming L.

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    11 months ago

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    9 months ago

    They are like a factory assembly line rushing through the grooming. I will not repeat.

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    1 year ago

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    3 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    4 years ago

    What happen to Ms. Loretta? I have been searching for her. I noticed she no longer in Clifton. Where is she my pups miss her?

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    8 years ago

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    5 years ago

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    Ming L.

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    6 years ago

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    7 years ago

    Awesome love them. They are super friendly and great with animals. They did a great job on my dogs. My dogs love them.

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    6 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    8 years ago

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    6 years ago

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    Page 1 of 4

    Ask the Community - A Cut Above Pet Stylists

    Hi. Currently in the market for a groomer. My Bichon is temperamental, would your establishment…

    Hello Silvia. Occasionally, we encounter temperamental dogs not only bichons so I would say it is not an unusual question. The only way to find out is for us to get him on our table.… 

    Hi Ming, do you offer vet services? Or can you recommend a place? I'm family of the late blue bailey

    Hi Jai H. Please say hello to Khareem. It's nice of him to remember. We do cat and dog grooming… 

    View All 7 Questions

    Review Highlights - A Cut Above Pet Stylists

    Roxie has VERY curly hair and is prone to matting, but I still love her fluffy and her hair left a bit on the longer side.

    Mentioned in 2 reviews

    Read more highlights

    Hair Of The Dog - Flawless groom every time

    Hair Of The Dog

    (61 reviews)

    Midtown East

    Laura is amazing! She does a fabulous job and goes above a d beyond to make sure Magnum is getting…read morethe very best care! I recommend Hair of the Dog highly!

    So done. Molly has…read morebeen getting groomed by Laura for eight years. She's an excellent groomer, but she is not great at running her business. Molly has had standing appointments every month, but they're not always followed up, and sometimes, I don't even know when her appointments are. I had expressed my concerns with Laura in the past. Last month, I was supposed to go away on vacation. We had already booked Molly's appointment before my vacation, so I wasn't concerned about it. I asked her for a status update on the day of, and she told me that she had moved her appointment date, and "sorry I didn't update." She didn't even ASK ME if this schedule change was okay to begin with! What the hell? Who is she to just move things around without asking me? When I expressed my frustration at the time, she gave me a very curt/dismissive reply. I called her out on it, then she blamed texting as the reason why it came off that way. Then guess what: work on your texting/communication skills, if that's the way you choose to communicate with your clients. Not to mention that whoever is helping her run the business side of things (Tammy) has been super rude. She even tried to get me to RETROACTIVELY sign a fuel surcharge document for the prior month, when this had never been discussed with me. All of her responses (via text) are super curt, dismissive, and rude. That air of superiority does not work for me. All of the negative reviews about the customer service are accurate. Things were so bad at that time that I texted Laura and said that while I've appreciated everything she had done for Molly, we were going to have to part ways. She and I discussed it, and I was convinced to stay with her. She told me about what she had been struggling with, and I was compassionate to her situation. Things got better for a bit, but not for long. That's the key issue with this place: there is a lack of consistency. Things look "better" for a bit and then drop back into the abyss. Today was the straw that broke the camel's back. Her truck needed servicing. I understand that those types of things are not predictable. Of course I would be understanding of this, but each month comes with some sort of issue. It's hard to consider this a "one off" when it happens more frequently than not. I expressed my frustration and she said she's apologized in the past. I told her that this is causing me anxiety each month. Getting my dog groomed, when her schedule is already booked, should not be this stressful. Her reply: "It is unfortunate that you feel that way. The only anxiety I had today was that I could get my truck repaired in time to not let my people down, and that it wasn't a giant bill. It is my hope that you feel better." It was clear from her response that she has no empathy for others, despite being someone who's used her own mental health issues as an excuse for her past transgressions. "The only anxiety that I had today..." part basically makes it seem like she's diminishing my feelings about being dismissed nearly on a MONTHLY BASIS. So apparently, it's only about herself. By her saying "it is unfortunate that you feel that way," it was clear that this is over and that this is completely irreparable. She takes zero ownership and had no insight into the fact that it's not just about today -- everything is additive and I have not seen things go smoothly for a long time. Apologies can only go so far. She also told me: "I agree that it would be nice if things always ran smoothly all the time, but sometimes we just have to roll with it." There's been a lot of back and forth for many years, a lot of schedule changes, a lot of Molly getting dropped from the schedule, lack of communication, etc. I had been loyal through all of it. I've BEEN rolling with it. Yes, of course it would be nice of your clients to be flexible from time to time... but it shouldn't be all the time. The tone of that also feels like she's asking ME to shoulder HER burden. Unfortunately, it is just time to part ways. They seem to charge a missed appointment fee if cancelling less than 48 hours in advance, and whole amount for no call, no show. Apparently, respect or this policy isn't a two way street. If you notice from other reviews, she's lost several loyal clients due to rudeness and lack of reliability. One of the other reviews says that they cancelled him 30 minutes prior to the appointment, using COVID as an excuse - and one of the groomers gave him a snarky reply: "I'm sorry this how you are reacting due to being rescheduled during a National crisis." It's these types of unwarranted, inappropriate, snarky remarks that I've gotten so used to from some of their people. This is clearly the norm of how they speak to people, which it shouldn't be. Perhaps she should spend more time on her business and less on her chickens.

    A Cut Above Pet Stylists - groomer - Updated July 2026

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