1. A Cut Above Pools

    1. A Cut Above Pools

    0

    Menifee, CA

    A Cut Above Pools

    4.6 (40 reviews)
    Closed 8:00 am - 5:00 pm

    Request a consultation

    Response time

    7 hours

    Response rate

    100%

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    Recommended Reviews - A Cut Above Pools

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    a swimming pool at night

    I rarely write reviews. The only time that I do is when a company's quality of work is extremely poor or extremely excellent. In the case of A Cut Above Pools, the quality of work is extremely excellent! Chris and his team are incredible to work with! Their quality of construction, and attention to detail, is second-to-none and they thoroughly explain every part of the process. I can promise you this: you'll complete your due diligence and meet with other pool construction companies, but you won't find a better company than A Cut Above to do it. From the initial design consult to the time that the last concrete is poured, you won't be happier than the time you made the decision to go with A Cut Above. Chris and his team are punctual. When they said they'd be at our house, they showed up on time every time. This is a rare trait to find for this type of project. Additionally, Chris gave a lot of good feedback and suggestions, based on his experience, as we progressed through our pool build and helped us achieve our dream backyard at a fair price. Me, my wife and our children couldn't be happier with our backyard oasis and we have A Cut Above to thank for that!

    a pool with a fence around it

    Chris and Debbie are awesome and always fast to answer questions, from the initial consultation, quote and during the job, patiently and honestly. The end result [re-plaster job] is spectacular. We choose a med gray color and accepted the risk of swirls. Swirls are minimal and the color makes it well worth it. As with any job be sure to check on the progress and raise concerns, as these will be addressed immediately. We enjoy the new pool.

    Kevin G.

    I recommend this pool company to anyone who's looking for a backyard paradise this summer. Cole I love the new color LEDs in the top of the waterfall thank you. Kevin G from Menifee California

    Built-in pool
    Annie H.

    Our pool was completed at the end of last summer. I am sitting outside enjoying it as I write this. I could not be more pleased. A Cut above Pools gave us a beautiful pool to enjoy for years to come. I cannot say enough good things about this company and the people that worked on our project. Chris and Cole are top-of-the-line professionals. They listened to all of our ideas and made them reality. As far as working with contractors goes, sometimes (usually) it is not smooth sailing the whole time. Invariably, contractors fall a little shy of what they promise. Not so with A Cut Above. This is the most reliable, honest company that we've ever worked with. We couldn't be happier with our pool and our experience working with A Cut Above. Recommend them without reservation!

    Rhonda W.

    Our pool was just completed by A Cut Above and I must say, we definitely hit the jackpot when it came to picking a pool contractor. This company strives to make your dream pool a reality. Very professional and personable. Chris, the owner, was so easy to deal with. I now consider him a family friend. Office manager Debbie was super nice and easy to talk to. Cole, Cody and the rest of the crew were very friendly, approachable and absolutely respectful of my property. All in all - an excellent local company, who I would recommend to anyone looking for an honest company for their pool installation.

    Plaster spotting within the 1st few months
    Grady B.

    We had our pool and spa put in Nov 2014. Shortly after filling the pool, we noticed that the plaster was spotting. We thought it was still curing and that's exactly what Chris from Cut Above Pools told us. The plaster continued to increase in white splotches throughout the next year. A Cut Above Pools told us 2 years ago and have been telling us the same thing over that timeframe that they were going to fix the plaster. Over 2 years later, we are still waiting. This was a major purchase. Right now, I wish we had gone with a more honest and reputable company for our pool, because they did not provide us what we asked for and a Cut Above is acting like significantly cuts below, by not correcting their flawed product. 2 years and still waiting.

    Laurel B.

    We used Chris from A Cut Above in 2009. We had multiple estimates but hands down Chris had the most thorough and well thought out plan. From the day he broke ground it was complete in 27 days, faster than he had even promised. That being said the speed wasn't our biggest concern but certainly a plus. The quality of work and the continued answers to our questions have been nothing but amazing. We have enjoyed our pool worry free for 4 years now thanks to Chris! We would recommend him to anyone that ask!

    Kevin S.

    We searched high and low for a great pool builder and let me tell you, we are so glad that we found A CUT ABOVE! Just meet with Cole and you will know that this is the builder for you! We couldn't be happier with our backyard paradise! From their craftsmanship to their amazing customer service, this family owned, hands on operation is 5 star from start to finish!

    Johnna B.

    Used Chris in 2015. Loved working with Debbie and Chris Young and Mario and Jaime from their crew. They were a referral from Laurel B. and we are so glad that we used them. Beautiful craftsmanship with everything that I had hoped for, for our backyard. We love our pool and could not be any happier. You want an honest, professional and down right friendly contractor working on your project? Call A Cut Above! You won't be sorry. They really are the best at what they do.

    NOW! We love our remodeled backyard!!!

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    10 years ago

    This is one of the best pool and spa companies in the area! They make reality out of dreams! They definitely are 'a cut above '!

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    9 years ago

    I really appreciate the follow-up even though my request wasn't what they do, they still responded and gave me a recommendation. Thank you.

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    Ask the Community - A Cut Above Pools

    Review Highlights - A Cut Above Pools

    Chris spent a lot of time working with us over several weeks to really understand what we wanted for our backyard.

    Mentioned in 19 reviews

    Read more highlights

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    Unfortunately, we had a very disappointing experience with this company. The owner came out to our…read morehome to look at our backyard and was very polite and professional during the visit. We were actually really excited to work with him and were looking forward to receiving his quote. He told us he would have the quote to us by Monday, but Monday came and we heard nothing. My husband gave him the benefit of the doubt and waited a little longer before calling. There was no answer, so he left a message. Still nothing. I then tried reaching out through Instagram, thinking maybe there had been a misunderstanding or he had simply gotten busy, but again, no response. What is most disappointing is the lack of communication. If you're too busy to take on a project or decide it isn't a good fit, that's completely understandable--just communicate that. We were genuinely interested and ready to move forward. Being completely ignored after taking the time to meet with someone is frustrating and, unfortunately, left us with a very poor impression.

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    Hello Anthony. I don't know how you would remember a job based on pictures of work you did, but…read moreI'm sure you would deny that. I attached the paid invoice with your initials and "paid in full". Hopefully that helps you remember that it was your job. I do remember you and your white pickup truck coming to my house and telling me all work that will be done is professional and all I need to do afterwords is paint. The "professionals" you got coming to the house were careless. Their texturing left a mess in the living room because they didn't seal the area properly. They did not tape off the wall that didn't need texturing. Their response was for me to wash the wall because the texture will come right off. The cracked areas of the drywall ONLY occurred on the areas that you worked on. NO OTHER AREA IN MY HOME HAS THIS. and this home was built over 20yrs ago. your work only lasted about a year. There was no illusion on the work of the raised drywall. I felt it and YOUR response when you felt it was that it was an illusion. A person with some sort of experience would know that there is an issue with the work if they felt it, but you just wanted to get your money and leave. You can change the format of your invoice after you see it was your job but it does no not change the fact that it was your work. I'm sure you don't like the review, but the work is sloppy. If you want to lie about it, it's fine, but people should know on who to bring in before they spend their hard-earned money to fix their homes.

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