I honestly can't say enough good things about this place. They are professional, knowledgeable, and…read moregenuinely kind. From start to finish, the experience has always been excellent, and I feel well taken care of every time I visit. My favorite technician is Jessica. I've been going to her for the past four years, and she is always friendly, professional, and attentive. She consistently does an amazing job and makes every appointment a positive experience. One thing I especially appreciate is that they never pressure you into buying extra services or products. They simply provide great service and let you make your own decisions. It's refreshing to find a business that truly puts customer care first. I highly recommend them you really can't go wrong.

their front desk is extremely rude. They think they're the best. They actually act like they're all…read morethat in a bag of chips. they gaslight you. They're extremely terrible.

Today was my first time at the Kirkland LaserAway location, this is a new location so it was really…read morenice inside. All of the equipment is brand new and there are even TVs inside the laser rooms. I've gotten laser treatment before at LaserAway in the Bay Area, and this one in Kirkland was so much better. Everything was super clean and the rooms were new so everything was updated. The nurse who gave me my treatment was Emily, she was SO AWESOME. I cannot recommend Emily enough. She was super professional, you could tell that she cared a lot about her job, and she made me feel very safe. I would definitely recommend Emily and this LaserAway location.

DO NOT PURCHASE ANY PACKAGE OR TREATMENT FROM LASERAWAY…read more I purchased a package for hair removal of 3 areas during the Winter of 2025. This included a down payment and recurring monthly payments. I was able to receive a total of only two services over the span of eight months. Every time I tried to schedule an appointment, I received a notification the day before or a few days prior that my appointment was canceled due to "unforeseen circumstances." This happened SEVERAL times. I filed a dispute with the finance company and I was told I'd been denied. When I called LaserAway because I thought I should just keep trying to get an appointment booked, I was told I had no treatments left and that I'd been refunded! I've received no refund, and am told by the finance company I was only given a partial reduction. So I have 1) Not been given a refund 2) Paid $1.7k+ for just two treatments and 3) I cannot even receive the services I'm paying for. Please save yourself and go somewhere else

Rachel is sooooo incredibly knowledgeable about skin and solutions. Her treatment is next level and…read moreshe doesn't try to sell you products you don't need. I will gladly keep going back because calling her a Master Aesthetician is accurate and not just a title.

This place has the kindest staff who are professional and get things done!…read more The facility is clean, there's plenty of parking, in a great location, and I feel that their prices are fair. I would highly recommend this place due to their professionalism, prices, services, and care.

Pixie Lab is an absolute gem - they somehow make a nail appointment feel like a mini retreat…read more From the moment you sit down, they pamper you with complimentary drinks and snacks, from coffee and tea to light treats that make the whole experience feel extra thoughtful and relaxing. The studio itself is clean, modern, and cozy, so it really feels like you can switch off for a bit while they take care of you. What really stands out, though, is the level of detail in their work. They specialize in Russian manicure and structured gel, and it shows in how precise, careful, and long-lasting the results are - your nails come out looking flawless and stay that way for weeks. Every cuticle is perfected, every edge is smooth, and they take their time to get the shape and finish exactly right. It's the perfect place to get your nails "tuned up" - whether you're maintaining a classic look or trying something more elevated, you walk out feeling polished and a little bit spoiled. I'd happily recommend Pixie Lab and specifically Veronika, who gave me home care tips and helped me treat a problem.

I visited Pixie Beauty Lab today for a full set gel manicure with a senior technician. Overall, I…read morehad a good experience and I'm giving them 4 stars. The appointment took around 2.5 hours, and I liked the final color and overall look of the nails. The salon itself is very clean and has a luxury/self-care vibe. As soon as I walked in, they offered me a complimentary fancy drink and a small treat, which was such a nice touch. They also have iPads available during the service, so I ended up watching Emily in Paris while getting my nails done. What impressed me the most was their cleanliness. After each customer, they thoroughly cleaned everything with Clorox wipes, including the desk, chairs, and surrounding area. As a first-time customer, they also gave me 10% off plus a cute little gift bag with cuticle oil, hand cream, and nail care instructions. The reason I'm giving 4 instead of 5 stars is because I expected a little more attention to detail for a professional service at this level. A couple of nails had small imperfections. For example, one thumb wasn't fully covered near the edges and part of it looked matte, almost like the top coat didn't fully seal the edge. One other nail also had a slightly uneven surface. They're small details, but noticeable up close. Overall though, I enjoyed the experience, loved the atmosphere, and would consider coming back again to try other technicians.

I had a referral from my PCP to this clinic to get some rapid (within 4-6mo) hair loss looked at. I…read morewas worried it was something other than androgenic alopecia and might be something else. I had done a ton of reading on things it could be (I have a masters degree so I know how to do my research). I was told the clinic took my insurance (First Choice). I had my appointment and the MD spent maybe 15min at most with me, telling me things I already knew, only did a quick (15sec) look at my scalp, and said it's probably androgenic alopecia and offers a prescription to oral minoxidil and finasteride. Nothing special was done. I left the office and asked if there was anything I needed to pay and they said no. A month later I get a bill for $211! I call insurance and they tell me that since the MD billed under the diagnostic code for androgenic alopecia it wasn't a covered visit so instead of a $35 co pay I had to pay it all. They told me the billing code was for "moderate diagnostic methods at least 40min" which I do not agree was done. I feel this clinic should have communicated that such a common billing diagnosis wouldn't be covered by my common insurance. I understand that ultimately I should have checked with my insurance first, but I didn't know what diagnosis they would bill under. I will not be returning to this clinic.

I love this office--for mole concerns concerning skin cancer (which I've had). I also love their…read morethorough analysis of all my skin needs including blemishes and aging. It's a super friendly and easy to access office. Finally truly professional dermatology that isn't a 6 month wait or a series of referrals away. Online booking to boot. Love.

I've been going to Lake Washington Dermatology for about the last 5-6 years and have been a patient…read moreof Dr. Kim's for most of that time. I have had truly nothing but great experiences with her and her office and would highly recommend her as a provider! I have been dealing with idiopathic urticaria (spontaneous hives) since 2009 and have seen many doctors and specialists who have never been able to find a solution. Then, a few years ago, I started having cold-induced hives as well, making it impossible for me to go out in the winter without breaking out in hives or even handle cold glasses and objects for too long. After no luck with increased antihistamine use, Dr. Kim prescribed me Xolair, which has been used experimentally for hives. It took a few weeks of her petitioning my insurance for use, but she got approval. Her and her team handled all of the back and forth and kept me updated throughout the process, and since I got on the medication, I have had no to minimal hive breakouts since. Then again this past year, when my employer-provided insurance changed, Dr. Kim and her team have continued to battle approvals for me and help me obtain samples while we sorting things out with insurance denials. Yvonne, a medical assistant on her team, has been extremely helpful and responsive, battling this for months now and keeping me informed and medicated in the meantime. Dr. Kim is the only person who has ever been able to help me with this condition, and her and her whole team have been nothing but professional, helpful and caring throughout my time as her patient.

I scheduled some laser treatments and then decided against it. they took all $6300,00 out of my…read morecredit card and then refused to credit it back. I think they are very expensive and unresponsive when there is a problem.

Thank you Ava! Microneedling with PRP procedure softening and brightening of skin is visibly…read morenoticeable after our first treatment. My skin looks years younger. Looking forward to my next visits--youthful glows here we go!

SCAM! DISCRIMINATION! I had a really horrible experience here and would never go back…read more Editing this review to add screenshots of Jesse's messages and consent form "after treatment", upon reading their misrepresentations and personal attacks on my review. I went in for a laser treatment, got a chemical peel and had burning/stabbing pain on my face right after the peel. My cheeks became red and discolored for over a week, and I was scared because it was my face. I documented everything, including the fact that the consent form was signed after the treatment, not before. The provider did refund me and sent aquaphor after she was scared of a lawsuit. She refused to reimburse a derm appointment. My skin did improve but there is still pain and pigmentation. The way the business handled my concern afterward was awful. Instead of simply focusing on aftercare and making sure my skin was okay, the Director of Operations Jesse started questioning my "claims," my "intentions," and even called me a "Groupon shopper." That was rude, discriminatory, insulting, and completely unnecessary. I came in as a paying customer. Whether I used Groupon or not has nothing to do with how I should be treated when I report pain and a reaction on my face. If not for groupon, this place wouldn't be able to pay the rent which is why they advertise on Groupon in the first place. They withheld meds that they claim to have ordered in lieu of more photos everyday so they can "verify" their claims. Due to a confusion with the order number, they figured I bought another groupon from another spa way before going to Skintegrity. None of my other groupons had anything to do with the treatment I went in for nor it should matter to the business. This is invasion of privacy without cause. I was also told I was "obviously trying to build a case," which is ridiculous. I was trying to make sure my skin healed and that I had proper documentation because the reaction happened immediately after their treatment. A customer reporting burning, tenderness, and discoloration after a facial treatment should be treated with care, not attitude. The communication afterward made me feel dismissed, judged, and attacked. I would not trust this place with my skin again.

As always, this is my go to place for facials. It's my top favorite out of all the places I go and…read morehave been from California to Paris. Challis S thank you. She and the front desk team are fantastic. I love getting a facial and appeal plus chest peel. She knows just how to read your skin and how strong to make it. I've been coming to her for years. I feel a little ambivalent about letting the secret out because she's already so booked. That said, I imagine all of the practitioners are great It's a very pleasing environment. I highly highly recommend. And a very clear, big thank you to the south at the front desk who are fantastic. I'm reaching out to me when there's a cancellation.

From the moment I stepped into Skin Spirit-Redmond, the staff were incredibly warm and & made me…read morefeel comfortable & welcomed. The spa is very clean and designed to make you feel cozy. Dr. Sukh Johal is truly the BEST in her field and is genuine and you feel comfortable asking any questions you may have. She is amazing at listening to my needs and wants with what I would like to achieve. She explained the procedures step by step & was very professional. She is very experienced and talented and know it all when it comes to making you look and feel your best!! I would rate my experience 100/10. Thank you for everything!! Julie Florentin.

I am growing older. The fine lines are not so fine anymore. I do not desire to look like I am 20…read moreanymore, but I want a natural look with smoother lines as I age. I am a perfectionist and am so happy to have found Dr. McIntosh and his amazing team. Dr. McIntosh is a great listener and truly cares about each and every patient. I am always impressed and feel like I had an UN-Birthday when I leave the office. The staff at the Kirkland front desk are like old friends and make you feel welcome the second you arrive! Angela is SO knowledgeable and understanding. She is a true asset to the Refine MD team! And not to forget Gloria who was a game changer in introducing retinol to my skincare routine. I love the follow up and check up's which make you know that they REALLY care about you even after you leave the office. Thank you all so much for being AMAZING! ~Deanne

I have had a membership here for about a year now, this place is amazing: the staff are all super…read morefriendly I have gotten micro needling by Lisa who is amazing, I've done IPL and hydro facials, Botox. I always leave feeling like a pampered princess. My skin had never looked better, I get so many compliments on looking radiant, Thanks team! :-)

I followed Erin Beal to this location, and I'm so glad I did! I've been seeing her for a little…read moreover two years now, and I honestly don't have a single negative thing to say. She's funny, relatable, incredibly knowledgeable, and always makes me feel comfortable. One thing I really appreciate is how committed she is to continuing her education and staying current with the latest training. She takes the time to explain all of your options so you can make an informed decision before doing anything too drastic (which I definitely appreciate! ). The entire staff at SkinSpirit is wonderful. Vanessa was especially warm, approachable, and welcoming. The University Village location is absolutely beautiful, and it's a bonus that there's so much great shopping nearby. Overall, a 10/10 experience. I highly recommend Erin and the SkinSpirit Seattle (University Village) team!

I spent over an hour on a Lime scooter to get there by 5:00. I had just made the appointment at…read more4:00 and the receptionist said I could do 5 or 5:15. Maps told me it would take 45 minutes to get there. I guess it thought I would be going 15mph the whole way. I was finally able to call them to let them know I was almost there. The receptionist said it's 10 minutes into your appointment time so she won't be able to do your treatment but she can still do your consultation. I walked in 2 minutes later and she said she couldn't do it. I said I just got of the phone and they said I could so she went back to ask the nurse Erin if she could do it and she said no because her next client was going to be there in 15 minutes. The consultation I needed was one she had already given me. It would have taken 2 minutes. Needless to say I won't be returning.