Today was my first time at the Kirkland LaserAway location, this is a new location so it was really…read morenice inside. All of the equipment is brand new and there are even TVs inside the laser rooms. I've gotten laser treatment before at LaserAway in the Bay Area, and this one in Kirkland was so much better. Everything was super clean and the rooms were new so everything was updated. The nurse who gave me my treatment was Emily, she was SO AWESOME. I cannot recommend Emily enough. She was super professional, you could tell that she cared a lot about her job, and she made me feel very safe. I would definitely recommend Emily and this LaserAway location.

DO NOT PURCHASE ANY PACKAGE OR TREATMENT FROM LASERAWAY…read more I purchased a package for hair removal of 3 areas during the Winter of 2025. This included a down payment and recurring monthly payments. I was able to receive a total of only two services over the span of eight months. Every time I tried to schedule an appointment, I received a notification the day before or a few days prior that my appointment was canceled due to "unforeseen circumstances." This happened SEVERAL times. I filed a dispute with the finance company and I was told I'd been denied. When I called LaserAway because I thought I should just keep trying to get an appointment booked, I was told I had no treatments left and that I'd been refunded! I've received no refund, and am told by the finance company I was only given a partial reduction. So I have 1) Not been given a refund 2) Paid $1.7k+ for just two treatments and 3) I cannot even receive the services I'm paying for. Please save yourself and go somewhere else

I honestly can't say enough good things about this place. They are professional, knowledgeable, and…read moregenuinely kind. From start to finish, the experience has always been excellent, and I feel well taken care of every time I visit. My favorite technician is Jessica. I've been going to her for the past four years, and she is always friendly, professional, and attentive. She consistently does an amazing job and makes every appointment a positive experience. One thing I especially appreciate is that they never pressure you into buying extra services or products. They simply provide great service and let you make your own decisions. It's refreshing to find a business that truly puts customer care first. I highly recommend them you really can't go wrong.

I did my research by consulting with a number of med-spas and cosmetic dermatologists before…read morechoosing Skin Spirit in Totem Lake Village, Kirkland WA for my laser hair removal (LHR). They met all my needs and wants: quality equipment, clean/ comfortable / polished environment, knowledgeable staff, offer payment options that fit my budget, easy scheduling (including weekend appointments), plus a yearly maintenance plan. My Master Esthetician, Katy, is knowledgeable and skillful yet a down-to-earth Master Esthetician. She is professional without being pretentious. I have light skin with dark hair, so great candidate for LHR. I paid for 6 sessions, but was done after 5 sessions. I am thrilled with my results. I could get a refund for the remainding balance, but have decided to apply it to another service with Katy. My only regret is that I didn't get LHR sooner.

Rachel is sooooo incredibly knowledgeable about skin and solutions. Her treatment is next level and…read moreshe doesn't try to sell you products you don't need. I will gladly keep going back because calling her a Master Aesthetician is accurate and not just a title.

This place has the kindest staff who are professional and get things done!…read more The facility is clean, there's plenty of parking, in a great location, and I feel that their prices are fair. I would highly recommend this place due to their professionalism, prices, services, and care.

I've been going to Lake Washington Dermatology for about the last 5-6 years and have been a patient…read moreof Dr. Kim's for most of that time. I have had truly nothing but great experiences with her and her office and would highly recommend her as a provider! I have been dealing with idiopathic urticaria (spontaneous hives) since 2009 and have seen many doctors and specialists who have never been able to find a solution. Then, a few years ago, I started having cold-induced hives as well, making it impossible for me to go out in the winter without breaking out in hives or even handle cold glasses and objects for too long. After no luck with increased antihistamine use, Dr. Kim prescribed me Xolair, which has been used experimentally for hives. It took a few weeks of her petitioning my insurance for use, but she got approval. Her and her team handled all of the back and forth and kept me updated throughout the process, and since I got on the medication, I have had no to minimal hive breakouts since. Then again this past year, when my employer-provided insurance changed, Dr. Kim and her team have continued to battle approvals for me and help me obtain samples while we sorting things out with insurance denials. Yvonne, a medical assistant on her team, has been extremely helpful and responsive, battling this for months now and keeping me informed and medicated in the meantime. Dr. Kim is the only person who has ever been able to help me with this condition, and her and her whole team have been nothing but professional, helpful and caring throughout my time as her patient.

I've never had a bad experience, but the doctors keep quitting. I've had 2+ in the last 3 years…read more This time around they couldn't even give me a doctor, just an assistant for an upcoming appointment. I will be going elsewhere unfortunately.

I love this office--for mole concerns concerning skin cancer (which I've had). I also love their…read morethorough analysis of all my skin needs including blemishes and aging. It's a super friendly and easy to access office. Finally truly professional dermatology that isn't a 6 month wait or a series of referrals away. Online booking to boot. Love.

I had a referral from my PCP to this clinic to get some rapid (within 4-6mo) hair loss looked at. I…read morewas worried it was something other than androgenic alopecia and might be something else. I had done a ton of reading on things it could be (I have a masters degree so I know how to do my research). I was told the clinic took my insurance (First Choice). I had my appointment and the MD spent maybe 15min at most with me, telling me things I already knew, only did a quick (15sec) look at my scalp, and said it's probably androgenic alopecia and offers a prescription to oral minoxidil and finasteride. Nothing special was done. I left the office and asked if there was anything I needed to pay and they said no. A month later I get a bill for $211! I call insurance and they tell me that since the MD billed under the diagnostic code for androgenic alopecia it wasn't a covered visit so instead of a $35 co pay I had to pay it all. They told me the billing code was for "moderate diagnostic methods at least 40min" which I do not agree was done. I feel this clinic should have communicated that such a common billing diagnosis wouldn't be covered by my common insurance. I understand that ultimately I should have checked with my insurance first, but I didn't know what diagnosis they would bill under. I will not be returning to this clinic.

I've been going to Pixie Lab for about a year now to get a Russian E-File manicure with hard gel ,…read moreand it is by far the best nail salon I've been to in the Bellevue/Kirkland area. The entire staff is wonderful, the salon is extremely clean, and they've created such a comfortable experience for their clients. From complimentary drinks to iPads available during your appointment, every detail is thoughtfully designed to make you feel relaxed and pampered. Asya is absolutely amazing! She is a perfectionist in the best possible way, takes her time, and consistently delivers flawless results. Her attention to detail, skill, and expertise are unmatched. I always leave loving my nails and knowing they will last 3-4 weeks due to her expert manicure. I highly recommend Pixie Lab to anyone looking for high-quality, long-lasting nail services and an outstanding salon experience!

Pixie Lab is an absolute gem - they somehow make a nail appointment feel like a mini retreat…read more From the moment you sit down, they pamper you with complimentary drinks and snacks, from coffee and tea to light treats that make the whole experience feel extra thoughtful and relaxing. The studio itself is clean, modern, and cozy, so it really feels like you can switch off for a bit while they take care of you. What really stands out, though, is the level of detail in their work. They specialize in Russian manicure and structured gel, and it shows in how precise, careful, and long-lasting the results are - your nails come out looking flawless and stay that way for weeks. Every cuticle is perfected, every edge is smooth, and they take their time to get the shape and finish exactly right. It's the perfect place to get your nails "tuned up" - whether you're maintaining a classic look or trying something more elevated, you walk out feeling polished and a little bit spoiled. I'd happily recommend Pixie Lab and specifically Veronika, who gave me home care tips and helped me treat a problem.

Thank you Ava! Microneedling with PRP procedure softening and brightening of skin is visibly…read morenoticeable after our first treatment. My skin looks years younger. Looking forward to my next visits--youthful glows here we go!

SCAM! DISCRIMINATION! I had a really horrible experience here and would never go back…read more Editing this review to add screenshots of Jesse's messages and consent form "after treatment", upon reading their misrepresentations and personal attacks on my review. I went in for a laser treatment, got a chemical peel and had burning/stabbing pain on my face right after the peel. My cheeks became red and discolored for over a week, and I was scared because it was my face. I documented everything, including the fact that the consent form was signed after the treatment, not before. The provider did refund me and sent aquaphor after she was scared of a lawsuit. She refused to reimburse a derm appointment. My skin did improve but there is still pain and pigmentation. The way the business handled my concern afterward was awful. Instead of simply focusing on aftercare and making sure my skin was okay, the Director of Operations Jesse started questioning my "claims," my "intentions," and even called me a "Groupon shopper." That was rude, discriminatory, insulting, and completely unnecessary. I came in as a paying customer. Whether I used Groupon or not has nothing to do with how I should be treated when I report pain and a reaction on my face. If not for groupon, this place wouldn't be able to pay the rent which is why they advertise on Groupon in the first place. They withheld meds that they claim to have ordered in lieu of more photos everyday so they can "verify" their claims. Due to a confusion with the order number, they figured I bought another groupon from another spa way before going to Skintegrity. None of my other groupons had anything to do with the treatment I went in for nor it should matter to the business. This is invasion of privacy without cause. I was also told I was "obviously trying to build a case," which is ridiculous. I was trying to make sure my skin healed and that I had proper documentation because the reaction happened immediately after their treatment. A customer reporting burning, tenderness, and discoloration after a facial treatment should be treated with care, not attitude. The communication afterward made me feel dismissed, judged, and attacked. I would not trust this place with my skin again.

Such sweet and friendly staff. Facility is in a great plaza…read morewith lots of shops and restaurants. I do my underarm area and it is a LIFESAVER. Such a game-changer for no longer worrying about waxing. Definitely check in for specials! Pricing is much more affordable. They usually have different specials running all year long

BEWARE OF LASERAWAY…read more Sadly, just like the reviews said: I booked a $1600 package, scheduled a session, and they cancelled my appointment less than 48 hours ahead of time. I even asked my point of contact about this exact issue and she assured me this wouldn't happen, but it did! As a busy mom with a young toddler, this is extremely disappointing given that I needed to arrange childcare for my appointment. I requested a refund on my package and wasn't even able to speak to a manager about the situation; they said they'd send an email to someone but there was no guarantee. So disappointing! Update: They still have not replied to me at all for weeks, or since they left a response on this review. Basically they took my money and vanished.

I've been coming to Carrie for monthly facials for a while now, and it's truly one of the…read morehighlights of my month. The care and attention she brings to each session is amazing. I have a membership that includes dermaplaning, a wonderfully relaxing massage, and a customized facial each time. My skin has never felt better! I'm so grateful for her expertise and the calming atmosphere she creates. I'd definitely recommend her to anyone looking to treat their skin and themselves a little better.

Dr Tacita is kind, caring and really dedicated to her practice and patients. Ive seen her over the…read moreyears for many different issues and she is always very thoughtful with her approach and treatment plan. I recently had the opportunity to have a new aesthetic procedure she's added to her services called Scarlet RF for skin tightening and I am truly a patient for life. It is THE most effective anti aging treatment I've had to date and will be my go to to avoid any surgery or "cutting" in the future! I am beyond thrilled with my results and plan on coming back for Scarlet again and again...knees and elbows next!!

Dr. Chiu and her team are the best at what they do. I have been going to Dr. Chiu for a few years…read moreand have always had great experiences. She is the only one I trust to do my filler!

I previously left a poor review last year because nearly every visit resulted in waiting at least…read more15 minutes past my scheduled appointment time. The manager replied at the time, acknowledging the issue and saying they were "fine-tuning appointment durations" and making adjustments. Wanting to give them the benefit of the doubt, I decided to try again this year. To be clear, the front desk staff and nurses have always been friendly and professional--no complaints there. During this most recent visit, they explained their internet was down, so I tried to be understanding. My appointment was at 11:50, but I wasn't called back until about 20 minutes later. After a brief conversation with the nurse, I changed into my gown and then waited another 15 minutes before the doctor (Andrea Jones) came in. She didn't apologize for the delay--just said, "Hi, thanks for your patience, welcome back." After waiting roughly 40 minutes past my appointment time, I expected a bit more acknowledgment, but I let it go. This was an annual skin exam. Dr. Jones asked about a mole on my cheek that had been bothering me last year, so I explained that I had it removed by another dermatologist a few months after my last appointment with her. I told her the area didn't completely smooth out after being shaved off, but that I wasn't eager to go through another cutting-and-healing process unless there was a less invasive option, like laser. She confirmed there wasn't, and said punching it out might be the best option. Somewhere in the conversation, things seemed to get lost in translation. I said I was tired of dealing with it, and she took that as me agreeing to another procedure. She then told me it would cost $750 since it was cosmetic. I was confused because I never said I wanted a procedure done. After we cleared that up, she responded: "Oh, then why are we even talking about this? We're just wasting our time talking about something you're not interested in treating." Like, I'm sorry--I'M wasting YOUR time?? Talk about RUDE. She had asked about my cheek, and I was simply answering her question. I never said I wasn't interested in improving it--only that I didn't want another surgical cut. That is not an appropriate way to speak to a patient. We continued with the skin exam. She mentioned my scalp looked irritated, so I explained the recent issues I'd had (acne flare-ups, scalp psoriasis, etc.). She listened, but showed no empathy for the stress or frustration I'd been dealing with. Her only response was, "Well, we can do a patch test," which felt more like another upsell than genuine care. Overall, she showed zero concern, and it felt like she was eager to end the appointment once she realized I wasn't planning to spend extra money on treatments or tests. Basically a 50 minute appointment for 5 minutes of the actual "Doctor's time". I gave this place a second chance after my poor experience last year, hoping things would improve. Unfortunately, today's visit confirmed the opposite. I will absolutely not be returning. Not now, not ever.