We've had Hans do two home inspections for us. One a condo built in 2008 and then he also did a home built in the early 1920's. So by comparison the two would be very different inspections. Hans was thorough on both. We have purchased many properties in our years & some inspections/inspectors stand out as a more pleasant experience than others. Getting good information from a good home inspector really helps make the decision to buy or decline the home purchase. Hans talked and answered a lot of questions we had. The answers were honest & helpful. The Inspection Report was detailed to bring attention to items that needed further inspection and the report was very specific to items that were urgent or most importantly, hazardous. It's is up to the home purchaser to decide past the inspection and Hans did a great job for us. read more

Inspectors can vary widely these days. Hans is likely to be the guy your Realtor recommends to make sure the deal happens. You will not get a thorough inspection, and poor communications. Look elsewhere. read more

I really enjoyed my inspection experience with Hans. He was friendly, prompt, and fully explained everything in the report during our meeting. I left feeling very satisfied with his work. Hans mentioned two windows with broken seals in his report, but upon getting a window replacement estimate from Home Depot, the sales person showed me how to identify signs of broken seals, and there were at least 3 more windows in the house with broken seals that Hans did not identify, including the sliding glass door. I think that Hans is a very nice guy, and he has good systems in place (good communication, easy to read reports, etc.), but I do feel like our windows are in far worse shape than the report indicated. read more

This was my second home inspection with Hans, and great attention to detail as expected. He is very thorough. He pointed out important items for us that the sellers had slacked on. Thanks to his inspection, all of our inspection objections were fixed by the seller. Very fast service, too. read more

On 10/10/2014, while preparing to purchase my first home, I received a home inspection from A Happy House Home Inspection LLC. In the report I received for this inspection A Happy House Home Inspection LLC indicated that the "Approximate age of furnace:" was 2004 (10 years old). Additionally, in the report A Happy House Home Inspection LLC indicated that the "Approximate age of Hot Water Heater:" was 2007 (7 years old) I recently put the house back on the market and In November of 2016 I received an inspection report from a potential buyer. In the potential buyer's inspection report it indicated that the furnace was 37+ years old. Due to the discrepancy in reports I had a handful of HVAC professionals come out and confirm the age of the furnace. The furnace is in fact from 1979 and not from 2004 as A Happy House LLC indicated on my report. The age of the furnace is identified via the serial number on the side of the unit. I, an unlicensed HVAC professional, was able to take a picture of the serial number, google it, and determine the age of the appliance. In the buyers inspection report it also indicated that the Hot Water Heater was from 2000 (not from 2007 as indicated in my original report). The gap in age is not as drastic as the furnace and it may fall within the realm of approximation. However, it should be noted that the age of the hot water is also identified by a serial number. The serial number is on the side of the hot water heater. Once again I, an unlicensed and untrained individual, was able to look at the serial number and get on the internet to determine the exact age of the hot water heater. When confronted with the discrepancies the owner (who also happens to be the individual who conducted my inspection), Hans Coleman, refused to take ownership of his error. Rather, he pointed me to the generic language placed in the report to cover the inspector in the event of unseen issues. The generic language reads "Even though the unit is working fine at the inspection. I recommend you get a heating company to come and check and service." The question I leave you with is "If you can't trust A Happy House LLC to correctly read the serial number of a major appliance why would you trust anything in their report?" Also, anecdotally I should note that I'm also having to repair a break in my sewer line. I cannot confirm whether or not the break existed when A Happy House LLC performed the sewer scope as I cannot locate the video provided by A Happy House LLC. However, based on the accuracy of other items in the report I suspect there may have been indications of a break back in 2014 when I purchased the home. Customer Service: Poor Accuracy of Report: Poor read more

Having gotten my inspection 3 months ago, I've been extremely disappointed with the number of things that have come up that should have been noticed in the inspection. For instance, the hose draining for the dishwasher was literally taped to the drain it was supposed to go into without being appropriately attached. My plumber was dumbfounded that an inspector could miss literal masking tape holding something together like that. I also had to get all of my water shut-offs replaced because they weren't working properly and that wasn't noted either. read more

A Unhappy House Home Inspection Despite reading many of the negative reviews, we hired A Happy House Home Inspection to perform a home inspection and a video sewer scope for us back in November of 2017. Foolishly we chalked the negative comments up to a few angry customers instead of taking them for the warning they are. Our experience went as follows. The inspector/owner Hans Coleman arrived and immediately asked for payment. Then insisted we did not need to be present for the inspection. We decided to stay just so we can check out our new home for a little while. After completing his walk through Hans went over his findings with us and told us we would receive the inspection and sewer scope video later that evening. It should be noted Hans remarked the sewer was completely blocked and was unable to get his scope all the way out to the street. Later that evening Hans did provide us a link to download his report. The report seemed to be all in order but we could not find the link to the sewer scope video. We needed this video to show the seller the issue so it could be resolved. After multiple attempts asking how to procure the video, he finally responded and he explained the video was corrupt and he could not provide us a video. We then asked for a refund for the fee for the video sewer scope as he was unable to perform the service. He refused. This went back and forth with him offering a $20 refund and insisting there was no law requiring him to provide a video. After we explained to him that there is a law against advertising a service/product on your website and contract, accepting money and not performing the service he eventually agreed to refund the amount for the video sewer scope. During this back and forth a second video sewer scope was performed and much to our surprise the other company found no roots or blockage in the line and was able to provide a video all the way to the alley. This is odd given the house was empty and had only been a few days since Hans attempted his sewer scope. We are not sure what blockage he was referring to and will never know as he has no video evidence of his claim. Flash forward to attempting to collect on our refund Hans insisted we sign a contract waving all his liability for the entire home inspection and sign a gag order demanding we do not post any reviews on line. At this point we decided this argument was not worth our time and energy for $125 and would rather pay the money in hopes of helping someone from making the same mistake as we did. Our "$125" advice to anyone thinking of hiring A Happy House Home Inspection is to read all of the reviews and complaints against them first. You will notice a consistent pattern no matter where you check Google, yelp, BBB... Should you elect to hire them any way do yourself a favor and follow him around during the inspection to insure he performs everything you paid him to do. read more

My clients have worked with Hans many times over the years and several have hired him more than once to inspect the homes they purchase. Hans makes the process less intimidating with his personable, yet professional attitude. He always makes himself available to answer questions and his report is easy to read. read more

Let's face it, buying a home can be a little overwhelming. Thankfully there are people like Hans who help one process go very smoothly. Hans was early to my inspection and was already inside looking things over by the time I pulled up. He moved quickly and efficiently which was nice. He communicated well, and the report is clear to read with lots of pictures. He helped my Realtor and I identify the two things that we should request first on objection letter including tree limbs over wires from a neighbors yard, and my furnace in the attic being a little illegal with no walkway to it. Hopefully the seller will fix these things! read more

Making the commitment to buy my first house was a hard enough decision, let alone finding companies to trust in ensuring my investment is sound. Hans with A Happy House was a forensic God during this inspection, meticulously investigating every inch of the property. His verbal analysis was void of any judgement, just delivering facts and visual evidence to support them. This is what I wanted in making the decision to move forward with realistic expectations and goals for my first old house. The full documented report that was delivered to me less than 24 hours later was even more impressive. This is a company that I will be recommending strongly! Thank you Hans for your exceptional and more importantly trustworthy services! read more

Hans did an excellent job with my condo inspection. He was able to squeeze me into his schedule to fit my closing timeline and was prompt on the day of the inspection. He has an excellent understanding of what to look for during an inspection, was able to answer all of my questions and explain every aspect of his findings, and is very affordable. His final report was very detailed and clear with plenty of photos for documentation. I highly recommend him and would gladly hire him again. read more