They always do a great job with my dog. My dog gets so excited when we get in the parking lot…read more They take great care of her!

My husband called to schedule a grooming appointment for our 6 month old kitten. The lady that…read morehelped him over the phone confirmed Monday at 11am. When we arrived we were ignored for a while since all of the employees were grooming dogs with headphones on. At some point a man came out and helped us out but it was hard to hear each other over the very loud noise inside. He clearly saw our cat and seemed very confused while he was looking for our appointment but still had us sign the waiver and took our kitty to the back. He told us it would be 2 hours for the grooming which we didn't mind. About 10 minutes later we get a call from a woman at Premier Paws saying that they only groom cats on the first Saturday of the month and we'd have to come back to get our kitten. She then asks if we scheduled our appointment online and we told her no, we actually spoke to an employee who scheduled us for that Monday at 11am. Very confused on what happened with the scheduling and why the gentleman that checked us in didn't say anything about them not grooming cats that day. He seemed like he didn't know what he was doing at all and appeared like he just woke up from a nap so that should have been the first red flag. All they could say is that we "missed" the cat grooming day since it had only been a couple days prior. Well shoot, might have been nice to know when we called to schedule an appointment for our kitten. My husband even confirmed he told them first thing we had a cat, not a dog. Will not be returning here. After reading all of the other low star reviews I'm happy we didn't go through with their services. The owner/manager appears to give passive aggressive responses to anyone giving a low rating also. So we'll see what her excuse is for our poor experience.

Excellent vet care! My dog had gone missing and returned with injuries. We visited Premier (for the…read morefirst time) for follow-up after having gone to an emergency vet. They picked right up where the emergency vet left off and didn't skip a beat. They did lab work, gave her a thorough once over and assessed her injuries. They addressed all my concerns about my pup not eating, drinking, possible PTSD, etc...Just as importantly, my dog had been through a very traumatic experience and they took that into account every step of the way. They did everything they needed to do without adding any undue stress in the process. Their charges were quite reasonable, as well. I will definitely make them my go-to vet! This is one relieved Dog Mom!

This response to the review is just as aggressive as the last couple of visits. It's beautiful that…read moreyou took the time to respond- unfortunately the accuracy is very questionable. While you say that it is the customers choice where to send prescriptions- you also know that most online scripts need to be verified by the prescribing office. When my pharmacy of choice tried to verify your script it was denied. When I called to inquire I was told that I was to mail it in to a particular pharmacy, as though there was no alternative. As far as the $35 visit- that was a follow up. No office visit has ever been priced so low at this clinic. I certainly understand that emergencies happen at walk in clinics. The 45 min wait was when your staff actually said "oh I'm sorry we kinda forgot about you". I have never once complained. Sad the aggressive stance taken when you are questioned. Please use feedback as a way to grow and educate your staff not to continue with the same combative behavior.

SVC has been our family vet for many years. Their front desk staff are extremely kind and…read moreattentive. The veterinarians on staff have always been thorough and super approachable. To anyone in the area, I would ABSOLUTELY recommend Southern Veterinary Center as your go-to Vet!

I have taken both my dogs here for the past 10 years. This visit was however very unpleasant. Dr…read more Burch was incredibly rude to me when I was talking to her about why I only wanted to give my dog a rabies shot & not all the rest of them. She kept trying to pressure me into expensive services my dog really didn't need. Then she accused me of talking about politics when I was talking about health care. She seemed to be "triggered" about the shot subject. Needless to say... we will be taking our dog to somewhere else from here on out.

We have been coming here for many years with 4 dogs. Tonight we had a dog hit and killed on…read moreThompson Lane. We called them 10 minutes before they closed and they refused to accept the body. VEG emergency vet agreed to hold her until the people from the cremation company could pick her up.

They've always been kind and patient with my dogs. That's especially important for my girlie who is…read morea nervous dog.

Dr. Jensen and the rest of the Creekwood staff are attentive to your concerns and very…read moreprofessional. I've had 5 pets seen by Dr. Jensen throughout the past 15-20yrs and has been extraordinary with each. Wish I could recall the name of each of the sweet Techs that work there, but I can't. Alyssa is one that I absolutely love. She's the most caring & thoughtful young lady. Definitely a gem of Creekwood's! Thankful to have a group that listens, cares and follows up on my fur-kids.

Hands down one of the best Vet experience we've ever had…read more From the staff who answer the phones to the Doctor. Everyone was phenomenal- made sure all questions were answered and I was comfortable with the plan. I cannot say enough wonderful things.

So happy with my experience with Grooming for Good! My Golden gets anxious being kenneled, so…read moremobile grooming was the way to go for us! Since we just adopted him (and he has never been to a professional groomer before) I wasn't sure how he would handle it. Savanna was so kind and patient with him it was a quick service, which was so great, and she sent me a pic while he was getting bathed Highly recommended! I also paid pretty much the same (maybe just a touch more) than I would have when taking him to Petsmart. I will absolutely pay a little more to not have to go anywhere and for my boy to feel at ease. Thanks Grooming for Good!

Savanna did such an amazing job with my foster pup, Oso! He was pretty matted and stinky before and…read morehe now looks like a completely different dog. After Savanna's grooming, Oso looks and smells amazing and he is so happy. Thank you so much Savanna, would highly recommend this business to anyone in need of dog grooming!

I brought my pup Gucci here for boarding, he also comes here whenever there is anything wrong. Each…read moretime he is there he is treated warmly and with compassion. Dr. Pate is absolutely the best. I was a little leary about boarding, as I'd never done it before, but when I picked him up I could tell he had the best time there and was loved. She will be our vet and boarder for as long as we live in TN. I recommend them to anyone looking.

I brought my cat Luna 3 times to this place and they never did anything to help her with her…read morebronchitis and asthma I took her to another veterinarian and she gave her an anti-biotic shot and sent a prescription to a local pharmacy they have also called twice to check on her they showed a tru careing for her she is now doing much better!

Let me tell you how wonderful Cascade Veterinary Hospital is. They saved our Husky! They are true…read moreheroes in my book. But there is so much more to our story. (long story short) We had been to 3 local vets in Tullahoma and 1 Emergency Vet in Murfreesboro who all could not tell us anything to even start to help us with our pup. Never took blood, kept saying it was a disease and wanted us to go to Knoxville to put a feeding tube in. Our pup had a severe infection that only this hospital found, because they actually cared and wanted to take time to look at everything about our dog. I will never go anywhere else. Oh and let me tell you. you will never find someone who will not charge you an arm and leg. This place cares about your animals more than your finances. Thank you all at Cascade. You truly are a blessing to our family!!

This is only my second time being at the veterinarian office w Penelope, but both times have…read moreexceeded my expectations! The vet tech Laura was very knowledgeable and even gave me advice as what she would do with her own pets. She was caring and didnt mind to sit down with me and talk to me about my concerns. Everyone is very nice and the whole appointment was quick in and out! Hi sister are very affordable and reasonable. I would recommend them all day long to everyone that I know! So thankful.