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    A I M Rental Properties

    2.1 (24 reviews)
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    Services - A I M Rental Properties

    Property management

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    Our results are in 16 days later.
    Martha B.

    After 16 days we got a call back about our "results", funny thing is What unit did we apply for? Last we spoke to them we made clear we couldn't wait for the unit they had as it wouldn't be available until May 1st. The receptionist said she understood and if another property became available within our price range we had 30 days. So now they've processed our application 16 days after putting in for a loft not a mystery unit. Good old bait and switch just to take your money! We decided not to do business with this realty and I wouldn't suggest it for anyone else. We thankfully secured a unit NOT through this place. Locals and out of towners alike avoid this place like COVID. They don't care about people or ethics. Read people's experiences and heed the warning!

    Chairs left in the house when we moved in

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    7 years ago

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    16 days ago

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    1 year ago

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    2 years ago

    Have been working with this company for years. Always professional and easy to work with. Highly recommend

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    4 years ago

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    2 years ago

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    3 years ago

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    5 years ago

    Do not do business with these people. Unethical and unprofessional. They need to be reported to the Department of Real Estate

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    6 years ago

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    A.I.M. Rental P.

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    7 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    12 years ago

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    7 years ago

    Love renting from AIM! Made my move-in very easy and explained everything in great detail when signing my lease agreement.

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    10 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    Hi-Desert Dwellings - Yucca Valley

    Hi-Desert Dwellings

    (38 reviews)

    We loved our stay at our rental! The rental team was really responsive and the house was well…read moreequipped and prepared for our group. The house was clean and smelled great! i know that is such a weird / off comment that it smelled great. But I have stayed at places that smelled like chemicals and just muggy. Not like a home at all. This place was fresh and just smelled like a well kept home. I LOVED IT ! The blankets for outdoors to star gaze was a plus! . Will book with the company again!

    I stayed in an Airbnb with this company. This company is a little unorganized in how they manage…read moretheir properties and cannot take criticism well. I can see from their responses on here that I am not the only one who was blamed for the problems that occurred during our stay. I feel the need to make a thorough review since the response to my review on Airbnb seemed to need clarification on the timeline of when/how things went down. When we arrived, the manager came unexpectedly to take photos of the place before we settled in. No big deal, but thought it was weird that they weren't prepared for us. After the manager left, we noticed the gas was left on and propane tanks were empty on both the fire pit and the grill. We messaged them on Airbnb right away. While we were waiting for a response, we found two propane tanks on the side of the house, so we hooked them up to the grill and fire pit, which is when we noticed the grill was not working. I guess the message about the propane was received (although no response yet at this time) because the manager came back to drop off one tank of propane in which she dropped off by the gate without saying anything. As I saw her car leave, I waved her down to come back because the grill still did not work. She came to look at the grill, and then sent a maintenance person out to us. Thankfully the problem was fixed within 2.5 hours after we checked in. Additionally, the little pool on the property was not clean, the hot tub was low on water (the jets would spray water everywhere unless 3+ people were inside at the same time), and the remote for the light in one of the bedrooms was missing. I know nothing is perfect, I'm a reasonable person. I posted a respectable, honest, and nice review on Airbnb, but simply mentioned the hiccups that occurred. I even left a 4 star review. Their reply was surprisingly petty, blaming us for the problems that occurred. On the public airbnb response, they claimed that me and my guests checked-in early, and if we would have just checked in on time, the problems would have been fixed on time for our check-in. They also said that when the manager came to take photos of the place initially, that's when she discovered the grill was broken. That is not how it went down. She took photos of the grill AFTER I waved her down the second time she came to the place to drop off the propane. The grill took 2.5 hours to fix, and the other details (propane tanks empty, missing remote, low water in hot tub, dirty pool) would have taken quite some time to fix/clean/prepare. Blaming us for "checking in early" is unfair. Whatever problems that occurred would have taken significantly longer than a couple of minutes, especially given the fact that fixing the grill in itself took a few hours. I understand that not everything is perfect, but the fact that they felt the need to blame me and the other guests for checking in early when we literally pulled into the drive way at 2:58-2:59 (check the cameras) is what really got to me. It's not like anything would have changed if we pulled into the driveway a minute or two later. When the manager initially came to take photos, she could have checked the grill, fire pit, pool, etc then, but she just took photos and left. They were simply unprepared, but blamed us for checking in 1-2 mins early as if that would change anything. Judging from their responses, it seems they cannot take criticism well. Criticism is what makes a business better for the future, but they immediately jump to blaming guests which is a shame. Most Airbnb hosts would apologize for the inconvenience, but instead I got blamed for checking in (literally) 1-2 minutes earlier. Edit to add: I was ASKED to leave a google review. Your response still does not address the fact that you actually lied in your response to make you look better. You lied by saying we "checked in early" instead of just saying "we apologize and we will take this into account for the future" like literally every Airbnb host with maturity would do. But instead you blame us for checking in early when actually did not do so. Saying if we checked in 2 mins later would have changed ALL those problems is simply a lie and not true. Your response actually proves my point that you can't take criticism well and are very immature to be owning a business. Please don't blame guests for all of your problems. I've never had an Airbnb NOT apologize for the inconvenience and have never been blamed for checking in 1-2 mins early, which you know is true since you have not addressed that part of my statement. Learn from your mistakes and move on.

    Marr Realty & Rentals

    Marr Realty & Rentals

    (3 reviews)

    I used Marr Realty to manage my property for 2 1/2 years. All they had to do was collect the rent…read morefor the entire time since my tenants never once called for repairs. Pretty easy, huh? So when the tenants moved out, I obviously expected them to help me fix up the place and get it rented again. They never did the repairs requested and they never put the house back on the website (even though I asked them to immediately after the tenants vacated property). I emailed them over half a dozen times, none of which I got a response. I even cc'd the owner on one! I think I could do a better job managing it myself and I live 2 hours away. Needless to say I would never use them again!

    Very lazy and unprofessional. I've never had a company be so shady and conniving. They don't follow…read morerenter/landlord rights and charge for basic cleaning and envirnmental wear and tear. I'm being charged $160 for a little bit of dust that would've taken less than a minute to wipe up and blinds that were damaged by the sun. I'm 7 months pregnant and requested the cooler be turned on early because i am having swelling complications and they sent out the tech when they knew i was gone. I ended up in the ER because i was purple and my house was 95 degrees. THey don't do repairs, and if they do it takes months to do so. They are rude and i have been yelled and and cussed at on multiple occasions, once by THE OWNER! I wouldn't recommend this company to anyone. They also charge $30/person credit check and try to do it annually. They are shady characters and need to be investigated.

    Desert Queen Property Care

    Desert Queen Property Care

    (2 reviews)

    We recently stayed at a fabulous vacation rental home managed by Desert Queen and could not have…read morehad a better experience. Jaime was very responsive and helpful, both before and during our stay. The home was spotless and beautiful - even better than expected. If I owned rental property in the desert, I would not hesitate not use Desert Queen. I have owned both vacation and long term rental properties for many years, and wish I could find someone as professional as Desert Queen to manage them.

    Desert Queen Property Care is a fairly new business so there are not a lot of reviews on them as of…read moreyet. One of the co-owners, Jaime Queen used to work at Marr Realty before splitting off and starting Desert Queen. I do not currently rent property from Desert Queen but my in-laws, who are senior citizens, do and it has been difficult dealing with Desert Queen. To start off, they don't have a brick and mortar office that you can go to. Of course, I did find an address in Joshua Tree which I suspect is probably a residential address. Other than that, they have a PO box that rent checks get sent to and the only way to get a hold of them is by phone. My in-laws have a messed up garbage disposal that they called about a couple of months ago but that issue was never resolved. They had another issue involving the garage door which took about a month to even schedule a time for someone to come out and fix. Jaime doesn't call back in a timely manner nor does any follow up calls to make sure things get done. She doesn't take the time to understand what someone is trying to say and it does not help that she has a bad attitude. She lacks customer service skills and is not tactful or polite. If I was a property owner and all I wanted to do was collect checks, then Desert Queen would be the perfect choice. They will get that money for you. As for caring for property and making sure tenants have the basic needs such as security and working appliances, extremely lacking. I understand they are a new business and with all new businesses, things are rocky from the start. I do hope that they get better because that's what everyone wants. For now, I stand by my review but I am open to amending it should I see progress.

    A I M Rental Properties - propertymgmt - Updated September 2026

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