I guess this apartment complex had a bad reputation for awhile. But, Since the new management things seem to be getting fixed and done quickly. read more

I called them and scheduled a touring appointment. They agreed to the appointment , they even sent a confirmation text two hours before the appointment. I agreed saying I will be there. I showed up and the office is closed , no one is answering phones. I waited an extra thirty minutes and nothing. Unprofessional behavior. Unfortunate since the place looked lovely. Save your time. read more

Total false advertising and terrible living conditions, half of the features and amenities are not existent. Management is terrible my apartment was filthy, unpainted and left with lots of previous tenants belongings including tons of pubic hair in both bathrooms. My swamp cooler didn't work for nearly 3 weeks when I moved in and I had to get it fixed myself, it also barely blows cold and only into 2 out of 3 rooms. There are no ceiling fans, it's miserable. Almost a month and a half and still have not been giving a laundry key, pool key or mail key even though I ask every day since day one. Only 3 stove burners and broken dish washer, holes in walls terrible working shower and sinks with clogs since day one. The pool is green and disgusting, hot tub looks like it's been empty for years. And to get to the park you have to walk through a dangerous ditch. Very disappointed. The electricity shuts off for whole house if I blow dry my hair I have to switch the breaker at least 3 times. read more

Honestly, I cannot believe my luck at finding such a wonderful and affordable place to live in Joshua Tree. It is like an arboretum with all different varieties of trees and shrubs. The grounds of the complex are beatiful. To live among so many trees and flowers adds such joy to my daily life. The apartment units are very dated, brown shag carpets, popcorn ceilings, etc-but this is what probably what keeps it affordable! Given how volatile the surrounding rental market is with the hipsters and the Air BnB's, being displaced in Joshua Tree seemed inevitable. This was such a find for me and I am grateful to live here. That said, there are issues. It only takes one or two irresponsible people to treat the place badly and of course, we all suffer. when that happens. My daughter's dog is a visiting guest so we walk her all the time-with plastic bags to pick up after her- sadly, we notice not everyone is picking up after their dogs. People not respecting the grounds and playing their music and TV's crazy loud sometimes, it makes you realize that people can be inconsiderate. This is an issue with any apartment complex though. Overall, this is an exceptionaly well run complex. I am grateful this place was here for me and that the management works so hard to keep it nice. read more

Let me start by saying that my overall review of this apartment complex is 5 stars in comparison to living anywhere else in Joshua Tree or 29 palms. Like other places you've ever lived in & will live in, this place has pros and cons. Pros: living in a community is safer than living in an isolated house or duplex around town. If you look up the crime rates they are significantly lower where this complex is located than in surrounding areas. Spacious 2/2 units. My husband and I first lived in an extremely tiny duplex in 29 Palms when we moved out here due to military orders. These units are around 950 sq ft. Pool & jacuzzi. Parking lots are available to park wherever you please, but you do get 1 carport parking space -- which I highly recommend using. (I used to park my car in an uncovered parking lot until I realized the sun was destroying the leather in my car). Well maintained grounds. Spacious sheltered deck. No bug issues (in our unit at least). Friendly neighbors. Lots of military personnel & old people. Laundry facilities. On-site manager is literally a call away if you have issues with anything. Always comes quick (except on the weekends, but hey, everyone needs time off, we respected that). There are two playgrounds, a splash pad, skateboarding rink, & tennis court right behind the complex, within walking distance. Nearby entrance to JTNP. Close to Yucca, unlike 29 Palms, therefore closer to actual civilization. Closer to the 10 than 29 Palms. To get out of town on the weekends. Lots of storage. Awesome little hole-in-the-wall thrift stores and cafés nearby. CONS: Although this area is statistically safe & my family feels safe, there isn't one day that goes by without the sound of police sirens driving by. Every. Single. Day....we hear sirens. At all hours of the day. I don't know if this is only an issue in our unit, but the shower water smelled pretty bad when we first moved in. So bad that my hair even reeked of dirty water after washing it with shampoo and conditioner. To fix this I bought a shower filter in Home Depot. Problem completely solved. Also, hot showers only last for about 10 minutes. After that hot water just stops coming out. Bummer since I love long hot showers. The insulation between common walls is ok, but I can hear every time the person who lives in the unit behind me is showering IF I leave the bathroom door open in the master bedroom. I can also hear him in his kitchen if I'm in my kitchen. I honestly don't mind since we have an obnoxiously loud 1-year-old whom I'm sure neighbors hear screaming. The anti-steam thing common in most bathrooms (I forget the name) never worked in the master bathroom. There's really no gym (only like 3 elliptical machines). Our next door neighbor is extremely nosy lol. Always asks where I'm going or where I've gone if she sees me coming or going. Highly annoying since I don't like reporting my whereabouts to strangers (for my own safety). Carpets & toddlers do not mix. We're finally moving after 6 months of living here (military orders). However, if we ever had to come back to this area (knock on wood), we would want to live here again. It's not a 5-star community in comparison to most city places, but for this desert area it is a 5-star place of residency. read more

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I am a current tenant at Quail Springs about to be moving out. I have lived here just under a year. It wasn't easy finding a nice place in the desert and I wanted to feel safe in a new state. Quail Springs was nice because it is in a complex so there are neighbors around all the the time. Rick, the manager, makes safety a priority and I've never had an issue in this area. The space is a good size - two bedrooms and two bathrooms. This was nice living with a roommate as we didn't have to share bathrooms. The place is in good condition, not great, but Rick and his crew really make an effort to make the apartments presentable, clean, and in good working order. During my time here, I had to call Rick with issues twice and both were handled as promptly as possible. In the case of a leaking faucet, Rick came out the next day to look at it and it was fixed the following day. When my dishwasher broke, Rick ordered a new one, no questions asked, and replaced it as soon as it came in. I rarely ever here my neighbors through the walls (sometimes it is possible to hear them in the bathroom, but it is completely unobtrusive), although I was lucky enough to get a corner unit so I had less neighbors surrounding us. Occasionally you can hear police and fire sirens, but if you have a fan running in your room, you can't hear them at all. The location of Quail Springs is nice. Only 5 minutes to Wal-Mart, Marshalls, and Home Depot (as well as a a few food options) and 10-15 minutes from the busier parts of Yucca. About 30 minutes to base. 45-50 minutes to Palms Springs and Palm Desert. It is also located right next to a park and Commuity Center which was nice to go running in and I imagine would be nice if you had kids and dogs. Overall, if you need to live in this part of the desert, Quail Springs is an excellent choice. I haven't found out what I will be getting back from my security deposit (mentioned by another Yelper), but I did take pictures and cleaned the place throughly. I will update this review if necessary. read more

There used to be a lot more reviews on the internet of Quail Springs Village. However, most of them have vanished, and it seems that they have paid to remove the negative comments. If you are in the military, DO NOT move there. Actually, do not move there even if you are not in the military. The manager, Rick, will appear welcoming at first. However, once he has your deposit and you are moved in, he shows his true self, and the way the apartment complex operates as a whole. He never answers his phone, intentionally avoids you when he knows that maintenance needs to be done, and does not come to the door at his OFFICE, although you know he is there because you just saw him enter it. First, we moved in. The apartment was absolutely disgusting and smelled of mold. There was dust everywhere, grime in the showers, and pieces of old, rotting food in the cupboards. Not only did my wife and I have to move in, but we also needed to sanitize the apartment ourselves. He dared claim that the carpet was new, for the purpose of keeping a part of our security deposit which I will cover later, however I could not help but notice the enormous black stains (about the size of a man) which covered it. In addition, our dishwasher did not work. We complained about it, requested a new one, and he said it was on its way. However, it never came, and he continued to avoid us every time he saw us. Going further. Our next door neighbors were openly dealing drugs in the community. At all times of day and night, drug addicts, and even some residents, would walk up to their door cash in hand to buy their product. They did not even attempt to hide it. In addition to this, the park behind the apartment complex is full of drug addicts, who venture into the apartment complex at night in search of things to steal. Enough was enough, and we decided to move out. We scrubbed the house from top to bottom, and returned it to them in a much cleaner condition than when we received it. When we tried to turn in the keys, Rick was conveniently nowhere to be found. Of course, this is part of the entire ploy so that he does not have to do the walk through inspection in your presence. One month later, we get our deposit back, and find out that 260$ of "cleaning fees" have been charged for the following: carpet cleaning, window cleaning, and repainting the doors. We lived there for ONE month. We were never given a receipt. read more

Just don't go there filthy neighbors. Bed bugs galore. Lost all our furniture. 700.00 mo for all that.

Current tenant here and I really haven't had many problems. Whenever a tenant moves out I see a guy at the complex tearing out the carpet, and putting carpet in. When we moved here the carpet was obviously new just had a lot of pebbles in it but they were easily vacuumed. There's monthly pest control that comes around and sprays. Seems to keep most critters away, but one day I did have a black widow almost right on my door knob the day after the bug guy was here spraying (I think the spray brought it out). Good insulation in the apartment, I have never heard my neighbors through the walls. I also have never heard police sirens but I'm on the further end of the complex further away from the main road being Sunburst which is a busy street. Apartment has two decent sized bedrooms, two full bathrooms, private patio for a grill or kids play area, plenty of room for living room furniture and kitchen table. Kitchen is a little narrow but you've got cabinet space, enough space for a big fridge, and a dishwasher. The stove in my apartment was brand new upon move in and all apartments have their own swamp cooler which works really well. Ours did need maintenance during the Summer but Rick the on-site manager was on it so we were never sweating more than a few hours. There are a lot of bad reviews on this place on Google. Rick has been nice to us, he just gets busy... One man band for a 70 unit complex. That's a lot of work and some tenants probably don't consider that. I'm yet to have an issue and if you ever did really hate this place the lease is month to month so you're not stuck. Fair rent price of $700 a month, and there's a pool, and jacuzzi, and a little recreation room (I personally haven't used it or been in it). On-site laundry $1.50 wash $1.25 dry coin laundry works well for my family of 3. Apartments have a little wall furnace, it's ok when it's cold out but you might want to consider a space heater for the bedroom if you're always cold like I am. This isn't a party complex it's a quiet residential area. I read another person say they had trouble with the water staying hot in the shower. Sounds like an issue with their water heater. My water gets REALLY hot and stays really hot. I guess I'm lucky for that, each apartment has their own water heater so you don't share hot water with any tenants. I have nothing bad to say about this complex. I like where I live and the property is well maintained. Whenever I've called Rick with an issue whether it be with my heater or swamp cooler he's been here or called me right back. My family and I won't move anytime soon. read more

First of all, I'd like to say that the manager here is amazing. He's super nice and helpful. My husband and I enjoyed living here for quite some months until we moved on base. I never write reviews on Yelp, but I had to because I'm pretty darn angry at the moment. Anyways, the reason why I gave this place a 2 is because I was unhappy about what I received in the mail. So, we are supposed to get our deposits back, yet they charged us $510 for the clean up and maintenance they had to do after we moved out. Trust me, my husband and I slaved away a whole day, cleaning up that place like crazy, yet they had the nerve to tell me that some things still needed cleaning and fixing. We have a cat, and I fixed all the scratch marks on the walls, and believe me, I'm very good at spotting things out. I'm a neat freak and want everything to be perfect. Anyways, they "claimed" that they needed to fix scratch marks on the wall. Bullshit. Just because they knew we had a cat, they can say whatever they want and charge us for it. We wiped down the tubs/showers, toilets, sinks, mirrors, medicine cabinets, stovetop, etc. with bleach and other cleaning supplies, yet they charged us for having to clean them too! Oh, and they said they had to repair the living room screen, but when we left, there was nothing wrong with it. Some of the stuff they charged us for "fixing" were already there when we moved in (we just didn't bother taking pictures of them because they were so minor). Anyways, my advise is to make sure you take lots of pictures of everything in the house that you saw are messed up. Even if it's the smallest thing, just do it. If you can, try not to have a pet there, you will be charged with professional carpet cleaning (it's a must) for $150 and most likely scratches on the wall and cabinets that they "claim" are there. Oh, and they said they cleaned and fixed everything in 14 hours. Are you serious? "Cleaning"and "fixing" the things we already cleaned and fixed takes 14 fucking hours?! Unbelievable. I admit that some things they charged us, I'm okay with, because we didn't clean it thoroughly, but only like 1 or 2 things. But yeah, $510 down the drain. Other than all those crap, this place is a great place to live in. Just be sure you are willing to risk the fact of losing some money after you move out, and in my case, A LOT. Good luck! read more

Don't move in here. I've lived here for 6 months and nothing gets fixed. My shower has leaked the entire time and I am having allergy problems because of the mold that's building up. The manager here just does not care and neither do the owners. read more

Great, quiet complex. Located right next to a park. A lot of military residents. The manager, Rick P., is a down-to-earth guy that gets repair requests done very quickly. It's very difficult to find good housing from 29 Palms to Joshua Tree and this is the best place. read more