Thank you to (think her name was Sami) who answered the phones to set up the service! I had to…read morecall back to change it too, to change to a smaller limo! She was very pleasant and went over everything with me (time, charges, etc). I ordered the limo for my bachelorette party. We did not really drive around that much distance wise, but knew we were going to drink, and did not want to drive. Stephan was our driver, and he was sooo nice! He called when he got to our hotel to let him know he arrived, and to let him know when ready. We called him, and when got downstairs, she showed us everything in the car, like how to work the lights, and if we wanted to plug in our own music. And so happy they provide water, as knew we were going to need that later! We had a couple of stops, and each time he was very gracious in getting the door for all of us. When ready to get picked up, we called him and told him where we were (as we did a bar crawl in Round Rock), and he was very prompt in finding us and getting us back into the car, and back to hotel safely! Thank you Stephen! Will use this service again! Thanks!

Limousine service in Austin is very very expensive compared to other major cities, more than double…read morethe price that I would pay in Chicago for example. That aside, Limos of Austin provided excellent service in setting up my ride and being at my location ahead of time. It was an early start (4:30 am pickup for the airport) but my driver kept me informed and sent a text to me when he arrived. The vehicle was an older Escalade, clean but a bit tired. The drive was pleasant and suitably talkative but knew when to quiet the conversation. I got to my destination early. Good service and the price was on par with other Austin services. Recommended.

We used their services for a corporate event traveling from Canyon Lake to Fredericksburg, and…read moreeverything from start to finish was top-notch. They responded quickly with quotes, the bus was clean and comfortable, and the driver was excellent. We made a last-minute request to detour and even went over our scheduled time, but it was never an issue -- they were flexible, accommodating, and professional throughout. Their pricing was also very competitive compared to other options we looked at. We will absolutely use them again. Thank you for such outstanding service!

We had a fantastic experience with 360 Transportation. To start with the communication was timely…read more Someone seemed to be available to answer a question at any moment of the day. We booked the limo for our son's wedding getaway car. The driver arrived in plenty of time and the car looked fantastic. Our son and his bride said the ride was top notch. The price was quite reasonable as well. If we're ever in need of transportation in the Austin area, we'll be booking with 360. Thank you!

No issues coordinated large group-for group outing incorporating several stops and everything…read moreworked seamlessly.

Scheduling a service with Lux Limo was easy and seamless. Upon my first phone call, questions were…read moreanswered, vehicles were described, and quotes were provided. When I had to make a change in the vehicle type days before the event, Andrea happily accommodated and quickly sent over a new quote. Communication was on point and very much appreciated - received emails promptly, provided a tracking link to locate chauffeur, introduced the chauffeur through text beforehand. Our chauffeur, Kate, arrived punctually and accommodated changes to our Fredericksburg itinerary. She communicated well, made fun suggestions, and had a demeanor about her that was friendly and approachable. She also happily kept a carsick passenger company! Could not recommend her enough!

I coordinated a party bus up to Wurstfest this November. I told my awesome crew of 30 peeps, I…read morewould find the best LUXURY BUS company in town, and ARIA nailed it. First off I worked with Angel in coordinating it. She answered a million questions. Coordinated everything, and gave me a GREAT deal compared to all of the other bus/limo companies with buses that couldn't even compare to Aria's luxury rides. She was friendly and fantastic to work with. She went above and beyond, and responded via text. Which I love and found extremely convenient. The bus had great seating that wrapped around and made it convenient for people to talk to one another. I managed to get 3 huge coolers on the bus, stocked with beverages and goodies. There was an iPod connection for music, and ice stations conveniently placed throughout the bus. Lee filled them with ice before we arrived. Which brings me to my next point. Lee and Jay were our AWESOME drivers. They BY FAR surpassed any of my expectations. They arrived EARLY, made extra stops, were so cool and friendly. I honestly want them to JOIN us on the bus next time, instead of drive because they seemed like instant friends!!!! Lee stopped at my house, at a gas station to use the restroom on the way to New Braunfels, Buckees for snacks, and quickly for an intoxicated rider on the way home. Oooops :) not once did he complain, he just went with the flow. We also had a person come to the bus late, and make us run over a bit on our time. He didn't make a fuss about it. Continued to handle the situation with class l, and a smile on his face. Smoothed everything over in order to make sure we were having fun!!!! I can't even tell you how wonderful and understanding they were about everything. Angel, Lee, and Jay a HUGE & special thanks for a night we won't forget! Too much fun! We loved them so much, we are already planning a wine tour in Fredericksburg! I wouldn't use any other company.

We had great transportation back and forth from Lake Travis for a day of boating. We had a…read morefantastic driver that brought us to a liquor store along the drive. She was so sweet on ways, and we had a ton of fun with her. I would highly recommend using them for a day trip or special weekend adventure.

Bill is also great. Trent seems to have disappeared on a cross country tour of self discovery. He…read moreis missed. Bill is always on time and very entertaining. Big personality. Uber drivers often don't like to travel to or from AUS and Jarrell, and it's very nice having a plan-ahead alternative. Rates are competitive. I am very appreciative for their existence.

Premier was Exceptional in every way. The drivers are professional, helpful and were always on time…read moreto get my family and I were we needed to be. They were responsible, and their prices were unmatched. I highly recommend them. They even brought a child car seat for my toddler at my request that was correctly installed for safety. There is no other service I would use in Austin. Can't wait to visit them again.

I strongly recommend this Limousine service. They were very prompt and quick to action. Driver was…read morevery kind and accomodating

Me and my business partners used MS LUXURY VIP during our trip to Austin and I all I can say this…read moreis the best limo service I have used so far.. Vehicles were extremely clean, showed up on time and had all amenities in the car (car chargers, water, candy, sanitizer wipes..etc). I will definitely recommend Michael and his for any limo service need in the Austin area. Best regards, Ali Amis

The customer service at Austin choice limo was 100%. The receptionist (Karen) was nothing but…read morelovely each time I talked with her. They were accommodating, friendly and very easy to work with. Thank you Sean and Karen for your exceptional customer service.

Typically I always go with another limo service but since it was a last minute thing I decided to…read morebook through Austin choice. Was quoted time between 9-9:15pm and if the driver could get there earlier he would give us a call. Driver arrived at 8:30pm with no call/heads up. The driver did not greet us until after 5minutes of us waiting outside of limo and had to wave him down. As we get into the limo we realize it was not cleaned from the previous party. Cups with beverages everywhere with lipstick stains on cups and no ice. Normally I'd be more understanding but during covid that was not acceptable. As we pull out of the neighborhood the driver ended up going the wrong direction and claimed the GPS was not working so I guided him. Upon arrival we ended up getting stuck at the entrance of hula hut on lake Austin but the driver was able to get out after 5 minutes. We had dinner and the driver asked us to meet him up the hill since we got stuck entering. As he was exiting he ends up getting stuck. We draw attention from people walking by and the owners of the restaurant so people offered to help push to get the limo through. The driver was on the phone (what I assumed was he was calling the limo company). Find out from Karen that it was not the case and this issue was not reported from the driver. Waited about 45 minutes outside in the cold with my family while the limo was trying to get out. Typically other limo services will call a nearby driver or just let us know to uber instead and refund you the hours. Not this company. There were people on the street, on top and inside the limo that were not part of our party trying to help get the limo out which was extremely kind but becomes a liability. We finally got out and the driver drove extremely fast to get us home, sped at least 20 over and took toll roads. My family was terrified during the ride home which made this a terrible experience. I did my part and reported the issue to the main office and spoke to Karen. I have not received a refund for that last wasted hour standing in the cold outside with my family or even a simple apology for the terrible experience. So if you're going to any of those restaurants, I do not recommend taking a limo into the parking lot. I also wouldn't recommend this limo service to anyone. We were simply trying to have a good experience as a family and were put in danger several times in just 3 hours. Update: spoke to Karen over the phone and she was very disrespectful. She said "you should have told the driver about the dirty cups." First of all, those cups should not have been there. I did inform the driver about the cups and nothing was done about it, thought it was pretty common to know limos are suppose to be cleaned out after each party but I guess not for this company. I mentioned I left this review and she quickly asked when and where I wrote it. Just save your time and money, book anywhere else and I'm sure you will have much better service and an overall experience. :)

I have been using Cynthia's sedan service for more than a decade. They are organized, send…read morereminders before their pickup, and are always on time. I recommend them without hesitation.

Rented a limo for my son and his friends for prom. Very easy process and the kids had a great time…read more I thought the limo could have been a little newer for the price I paid but like I said, the kids had a good time so that's what really mattered.