My family began using Amherst Memorial Chapel in 2006 when Leon Komm was the proprietor. His…read morehandling of my grandmother's funeral and the reinterment of my grandfather was beyond reproach. He was kind, compassionate, and caring every step of the way. Fast forward to 2022, when my mother passed away, and then later that same year, my father. By that time, Leon had retired and Mitch Steinhorn had purchased the business. Mitch handled both my mother's and father's arrangements with the same grace, professionalism, and compassion our family had experienced for years. Four years later, when my aunt passed away, we once again turned to Amherst Memorial Chapel. Once again, Mitch guided our family through a difficult time with kindness, dignity, and genuine compassion. Our family is deeply grateful for the consistent care and support we have received over the years.

Mitch and staff were extremely helpful and compassionate during our time of need. They offered us…read morecomfort and peace of mind during a difficult time.

Thank you Andy for taking care of my Dad who passed away one month ago. This was unexpected and…read morearrangements weren't made ahead of time. This was our immediate family's first time dealing with making arrangements and we're glad we chose Prudden & Kandt. Andy was very professional, kind, reliable and efficient. We couldn't have been more satisfied with the quality of service we received, so much so that my Mom wants the same for when she passes; a huge compliment to Andy. Thank you for providing superior service when we had no idea where to turn or where to begin.

A huge thank you to the staff at Prudden and Kandt. We recently used all of their services for my…read moregrandmother who passed away at the age of 97. Our main point of contact was Andy, who was courteous, timely, and professional. My grandmother looked absolutely beautiful and even years younger, with all the details we had requested carried out exactly to our wishes. On the day of the viewing, the staff was nowhere in sight, which left us free to spend all our time with our loved ones. We appreciated the fact that they were still behind-the-scenes. The funeral home was comfortable and clean, with plenty of space for our guests. I'm very glad we chose Prudden and Kandt. Thank you again!

My grandmothers funeral was held here this week the staff was extremely helpful and did a fantastic…read morejob helping with everything. Really a godsend for my parents and family

Top of the line funeral home!…read more Extremely generous and thoughtful throughout my whole process of planning. I felt very welcoming like they were apart of the family from the moment I walked into the door. I will never use any other funeral home ever again!

After my Husband lost his battle with cancer I asked my sister to handle the financial aspects…read more(using my funds of course) of his funeral. I had already pre-planned it, all she had to do is write a check. I called the funeral home 2 days before the funeral just to make sure they had everything they needed. They asked me to hold for a moment... He THOUGHT he put me on hold. He DIDN'T!! I heard him tell his colleague "I really don't have to deal with her or their faggot brother. The sister is the one paying." I immediately hung up. I was completely astonished that someone could possibly speak that way about family members who've just lost their loved one. Incredibly DISAPPOINTED.

It was part of the package in Lombardo Funeral for a loved one this August. I have no complaints.read more

I am still waiting to be contacted. The message included my request for paying for services for…read moreboth me and my husband. Just pick up body and cremation, No service, No pictures just a simple collection and service. We don't want our only son to wonder what to do, just like I faced when my father passed. We would appreciate getting this done in a timely manner. I can't believe nobody has called me back, I guess they would rather take advantage of the grief than prearranged death that contains no pressure on love ones. Maybe I should have just left a number and no message. Thank God I wasn't waiting to have them pick up someone dead.

We met with Peter on Wednesday preceding the Wake. He was very easy to work with, super…read moreaccommodating and made many helpful suggestions. The hall where the service took place was beautiful, besides sympathies, the most common thing I heard was about how great the place looked. They had a couple comfort animals running around and a staff member was always unobtrusively available. They made a wonderful slideshow out of the pictures we gave them. Digitized everything. The most touching part was a display they made, we had discussed interests, hobbies and such. They made a whole display out of the things we talked about with some pictures added on.

AVIOD. If I would give this place negative stars, I would. The are very rude and not considerate…read morehere. For a funeral home in which you would like to be taken care of at a very sad time, it is the worst experience I have ever had. They do not care about the fact you are saying goodbye to a loved one. I ordered a beautiful spray of flowers to be delivered, and when the flowers arrived, the funeral home sent the flowers back because they are not what they wanted. Even though it was the family's wishes for an full open casket, hours before the showing, they closed half of the casket and told us they would never leave it open (even though that is what we were told and planned). When confronting the problem, the owners were very disrespectful. Therefore I beg you to please avoid this place. Go someplace else and say your goodbyes and prayers at a funeral home that will take care of your wishes. This place ruined saying goodbye to a very special family member.

Recently had my husband's funeral arranged through Lakeside in West Seneca. I worked with Charles…read moreand Joshua. They were amazing. They and their staff provided a comforting, personalized wake at the West Seneca location. My husband, who was a Viet Nam vet and later went on to work at and retire from VA in Buffalo, had what I'm sure he would have loved. The veteran and national honor provided was wonderful. I mentioned(and others agreed) that this was the perfect place for him to be remembered. The staff took care of everything down to the smallest detail to make this difficult time manageable and as stress free as was possible under the circumstances. They made sure every detail was done to our satisfaction and answered any questions we may have had. They offered advice and suggestions when requested, and we were unsure as to what to do but never pushed anything on us . Planning the final remembrance for a loved one is never easy but Lakeside showed compassion and professionalism throughout the entire time. I would not hesitate to recommend Lakeside in West Seneca to anyone who wants their final wishes for loved ones done perfectly. They could not have done anything better.

Unfortunately, we had to call on Charles and his team when my brother passed in January. Mark was a…read morefixture with Dad during their coffee hour on Wednesdays to help others go through the grieving process. Mark's death was hard and Charles and the team were tentative to our needs, made us feel like family and welcomed us with open arms. As the youngest, it's hard to have to deal with loosing half of your family within 3 yrs of each other. I wish death would never happened, but Hamburg is blessed to have this funeral home to assist in your darkest hours.

You may not be here at the happiest of times. But once here you will be treated with compassion…read moreand grace. It's a lovely setting for a wake. I assume they have a few different rooms, but I've only been to the one on the ground floor. They have very clear signage throughout so you won't go to the wrong room. There is parking in the back and I think they have a main entrance there. Both times I was here I parked on Main and went in the front door. 49/R-a-D Challenge

David was so great shepherding me and my family through the difficult process of saying goodbye to…read moreour grandmother. He was so professional. I never thought that I would leave a yelp review for a funeral home but David made this very difficult time much easier. The location was clean, tons of parking, David worked with us to accommodate all of our needs.