READ THIS: It took me a few days to even find the words, I'll try…read more I was desperate to get my 75-pound doodle groomed after chemo treatments and before he started 20 days of radiation for cancer. I waited too long and had such a small window, but Shell squeezed him into her insanely busy schedule just simply out of the kindness of her heart. When I picked him up he looked incredible, easily one of the best grooms he's ever had in nine years. Then, when I went to pay, she told me she was covering the entire visit. I tried to argue, I was so determined to pay and tip her big, but she wouldn't budge. She just said, 'You have enough going on.' I completely broke down crying right there. I've told this story to so many people this week and I cry every single time, watching them tear up too. *Shell, your talent is amazing, but your kindness and compassion is what I'll never forget. You'll be seeing a lot more of us. Thank you from the bottom of my heart. Everyone needs to go see her, she is so worth supporting. "WHERE PETS ARE TREATED LIKE FAMILY"

Have brought my 2 Yellow Labradors here for enzyme baths, nail trims and brush outs. The dogs…read moresmell so fresh after the spa treatments. Nice people own and staff the business. All of them I've met are thorough professionals. Highyl recommended.

My regular groomer wasn't available so I took my dog here! They did a horrible job grooming my…read moreYorkie ! We discussed how I wanted him groomed. I came back and now he looks like a giant mess! His hair is uneven he's cut shorter than what I asked for. They didn't shave his under belly like I asked. they left his face so long he looks like a cat that got a lions cut! I will never ever take my dog there again. If I could give no stars I would.

The groomer saw my 15-year-old cat who hates having her nails trimmed first thing in the morning,…read morebefore other clients showed up to help with her anxiety. She knocked it out of the park! We will be back!

Kim, I hope this is you. Kodi, Bailey and Riley love being with you and getting their nails done…read more Bay is shy, but you make him feel right at home. I love the way you treat the animals and I'll always bring mine to you. I wish I could give you more stars and $$$. The pups are so happy right now and they are running and playing. We brag about their nails and they smile big!! We hope you're around for many years to come and Happy Birthday to you. I'm your older sister...73. Take care, and remember (birthdays last all year long)!!! Sheri/Ralph

My family has been taking our pups to Kim for over 15 years now. Kim is AMAZING and she treats our…read moredoggies so well. They always get so excited when they go to the spa and they come out looking great.

TAKE YOUR ANIMAL HERE AT YOUR OWN RISK…read more We had to put our dog down after he broke his leg while getting a haircut from Kat. Apparently he fell getting out of her tub. He had hip dysplasia and she knew that, he had been here before but we were not aware of the tub (it's hidden out back and we would never have let him participate in that portion if we knew about it) She didn't tell us he fell until we picked him up. She took the money for the haircut. He broke his femur and it would have been an $8,000 surgery to repair. He was 12 years old. She claimed to have insurance. It's been over two months and she has done nothing but blame us for the fact our dog is no longer with us and the insurance she claimed to have, she does not. She has dragged us through enough. I was hoping she would show some decency throughout any of this and she has not. DO NOT GIVE HER YOUR BUSINESS. Happy to provide more details for any interested upon request.

Our pomski looks really bad. Very uneven shave job. Tufts of hair are everywhere. The mats are gone…read morebut she looks horrible. I would never pay for that! I could have done a better job! Not to mention that dogs this breed are NEVER supposed to be shaved this short. Here are some before and after pics for reference

Absolutely wonderful!!…read more The owner is quick to respond and works to find openings that meet my needs. We have taken our dogs to other groomers but none have had the eye that this groomer has. She is an artist and my dog finally looks how we want him to look!! They are pleasant, professional, and experts.

I've been bringing my cat to Rocklin Pet Spa since 2023 and had consistently good experiences until…read morethe past year, when she's come home with two unexplained injuries. The first being bloody scabs on her face last July. I spoke with the owner, and while we couldn't agree on the cause, the scabs healed and I gave them the benefit of the doubt. It felt like an isolated incident, and they seemed genuinely interested in making sure she was okay. The second incident happened more recently and is harder to set aside. After her appointment, her groomer pointed out a large patch of missing fur on her back. I was asked whether she'd had recent flea treatment or vaccinations, and the answer to both was no, with her last vaccines being eight months ago. I didn't want to jump to conclusions since I was looking at her while she was in her carrier, so I waited until I got home so I could properly assess how visible it was once she was up and moving about. I got home and confirmed that the patch was significant and clearly visible. I would've 1000% noticed something like this. I was with my cat the entire morning. She was sitting on my lap and I was petting her back just 30 minutes before her appointment; it would've been hard to not notice such a significant amount of fur missing as it would've been right in my face and I'm the type to notice if this cat has so much as a booger in her nose. I called back and spoke to her groomer who insisted they didn't remember anything happening during her appointment that could've caused this but they also said that they didn't notice the very noticeable missing fur until near the end of the appointment. I don't know what to make of that, but I am positive that my cat did not arrive this way. The saving grace is that my cat didn't seem to be in any pain and fur grows back (although I'm sure that spot on her back must have been really sore). This was an extremely upsetting experience as my cat is so sweet (even the groomer said she never gives them any trouble) and I only want her taken care of. Let me be clear: I don't believe anyone set out to harm her, but I can't overlook this careless incident and I just don't feel comfortable taking my cat here anymore unfortunately.

Great service, I was going to have him do a shave down on my Husky and he explained why I shouldn't…read moreand did such an amazing job! My dog is skiddish around men in particular, Shane got him to trust him within a couple of minutes. Highly recommend.

Our senior 18yr old Muttville rescue loves her spa days. Lemon's regular groomer was out for a…read moremonth, so we went with Doggie Details after looking through all the reviews and photos on Yelp. Jen handled Lemon with the upmost care and Lemon came back relaxed like she always does... that was a big concern for us as our Lemon is 18yrs senior with severe congenital heart failure for 2yrs now. Being that Lemon is at end of life, we're always concerned about any changes and no additional stress on her. Look at happy Lemon after her spa day with Jen. Thanks for taking extreme care of our Lemon. Ginger and Biscuit enjoyed their haircut experience as well. We love Biscuit's haircut the best and he was the fastest of the 3 to finish.

I've been coming here for years. Helpful staff and they do a wonderful job grooming my very furry…read moreBernese Mountain Dog!

Everyone has to know that they are open again, what a blessing, we r so excited to see them open…read moreagain. I go there every week for the dog wash and treats. Love going there and my dog Luna loves it too.

This is my new favorite place to take my little Yorkies. They did such an amazing job when I picked…read morethem up. They were happy and adorable. I'm so glad I found them. Thank you yelp we will be using them from now on. They deserve five stars.

Excellent groomer!! Friendly and clean. I would highly recommend! The salon was clean and my dog…read morehad no anxiety at drop off or pick up.

Waited a month for an appointment. Confirmed the appointment…read morethe day before. She never showed up! No call! No text! No email! No manners! Reviews show that this is NOT the first time she's done this.

Cheyenne was great for a few appointments and then she cancelled on a warm day which I get but…read moresince then she hasn't responded at all. Seems to be a pattern, not the first or second time she's done it. Highly unreliable and not responsive at all.

My dog loves coming here. In fact, she can't wait to get out of the car and she runs to the door to…read moresee all her friends. The staff is fantastic, caring, accommodating and the best place to take your dog.

Our dog Bean is a sweet but high energy American Bully mix and she just loves it here! They gave…read moreher a temperament test first to ensure she'd be good with the other dogs which I appreciate because you know all the dogs are vetted for good behavior. They take such good care of your pet, send pics (see attached for samples) , and will immediately let you know about any issues. She always comes home happy and sleeps for days because she's had so much fun!