Hey everyone if you have not found the best place to have your best friend groomed, well here it is…read moreWe have been taking our doggies to this establishment for the past 6 years, and our dogs are happy and shiny clean. Brittany is our personal doggie groomer and she is kind hearted, sweet natured, a great sense of humor and accommodating! We searched for a few years here in the auburn area for a groomer that would be kind to our dogs and do what we asked and yes, we found all that in Brittany. She goes above and beyond to make our dear dogs comfortable while waiting their turn for a bath. Check them out you will not be didappointed Bruce and Georgianne Anderson

Had our first experience with the Grooming Room today, it could not have gone better…read more They did a great job on our Yorkie,, we will definitely be a repeat customer. Thank You

If I could give 0 stars I would. Took both my girls to her and she razor burned the underside of my…read moreoldest pups tail. I was already off put when it only took an hour and a half? For two dogs.. doodles. She shaved them down and botched them - then claimed they were matted but they had just been groomed 6 weeks prior elsewhere with ZERO issues (I only took them to her because my regular groomer was booked out too far in advance for me to keep up their maintenance) - because I DO NOT allow them to get matted. She also charged $135 per groom = $270 for a botched shave down. The next day my girl couldn't sit comfortably, she has a small tail. I ended up having to pay $242 to take her to the vet to find out what was going on. When I sent her photos and showed her the bill proving it was due to her negligence she stopped replying. If you deeply care about your dogs DO NOT TAKE THEM HERE. She does not care about your pet and is trying to fit in as many dogs as possible to make money. If she argues I have receipts, and you can also see her cadence in previous replies.

I really needed one on one care for my Senior Dog, but was told she isn't taking new clients. This…read morewas disappointing, and I don't know now if I would have been able to give her the five stars or not...?? So I don't know what to rate with stars 3 or 4?? I want to change it to a four as she did get back to me the same day.

She truly cares . She stops what she's doing to help ? So affordable ! I can't speak more highly…read moreabout her .

Sue is so amazing with my German Shepard. Don't let those one star reviews fool you. Dogs are HARD…read moreto handle when they get bathed. There is no easy way to groom a dog. Especially if they do not like to be groomed and that's most dogs. Dogs need discipline and proper repercussion just like people. Dogs do jump around, bite and scratch... even the most well-behaved ones do it. I have a $30,000 ADA working dog, and she is the worst to get groomed but a gem in every other situation handed to her (as she has been trained to be). But Sue prevails and is so helpful. Sue allows me be right there with my dog and help her with the grooming and comfort of my dog. As stated above, ignore the one star reviews Sue is an amazing and knowledgeable lady in the dog grooming and care department.

Great service at PetSmart Auburn!…read more My cats were hungry due to a total fail delivery from Amazon (because they used USPS to ship pet food to me) I signed onto PetSmart for in-store pick up. Within 15 minutes of placing my order, I had an email that it was ready to pick up. I drove up, called and asked for curbside pickup. Within two minutes the gal was out, my car was loaded, and I was on the way home. Awesome service!

I have gone to petsmart multiple times and haven't had an issue up until now…read more I took my dog in to get a slight haircut and cleaning and showed a picture of what I wanted (same thing as always) and was ensured that was what was going to be done. Upon picking up my dog, I immediately noticed she was shaved completely.... obviously FAR from what I had asked for and I mentioned that I was not happy to which I was immediately dismissed and told "she was matted so we shaved her". My dog was not matted, never has been as I wash and brush her once a week... even then, shaving her was never discussed. When I started to talk to a manager I was immediately asked "was she matted" rather than a slight concern. I have attached the pictures of how she looked before, the reference picture of what I wanted, and how my dog looks currently.

Oof, boy oh boy. When I walked in Jocelyn immediately had an attitude. Not a single smile or…read moregreeting. Just looked my way and looked away with a clearly nasty attitude. She did a questionnaire about my dog and was short and snappy. She didn't try to be nice to my dog in any way and was very cold and off putting. Did not try to comfort her (as every other groomer has ever done before). When I picked my dog up she was shaking and clearly terrified! She cowered for the rest of the day. Other groomers normally give 2-3 hours for grooming. I got a call back for pickup less than an hour from drop off. And I am pretty sure that it was due to them being very aggressive with her. Again, I've never seen her this terrified. I even offered to pay extra for her to take her time. The cut was actually pretty nice but this was, by far, the most unwelcoming grooming experience I have ever had. I wouldn't be surprised if they get closed down for abusing the pets after drop off.

If there were negative stars I would give them. I brought my two dogs in for grooming and they…read morewouldn't groom one of them because Jocelyn didn't care for his personality and the fact that he had peed on the floor because he was scared. She was VERY disrespectful towards me and my dogs and I will NOT be going back again. No warm and fuzzies here!

The staff are UBER friendly and the diagnosis and treatment that we got for our cat was EXACTLY…read morewhat he needed. The total amount of treatment that he could have received could have been $1400, but the vet (Dr. Marrs) explained very patiently what we could do as a minimum treatment, and only add more if needed. Our cat is doing great now and it doesn't look like we even need more treatment at this point! She completely solved the problem with minimal cost / work. I see this as a mark of professionalism - she really knows her stuff. And I appreciate this. Simple solutions are the best solutions, and she nailed it. Thank you North Fork!!

Horrible communication. They will never call you back or give you updates. I do not recommend…read moreanyone to take their pet here.

Waited a month for an appointment. Confirmed the appointment…read morethe day before. She never showed up! No call! No text! No email! No manners! Reviews show that this is NOT the first time she's done this.

Cheyenne was great for a few appointments and then she cancelled on a warm day which I get but…read moresince then she hasn't responded at all. Seems to be a pattern, not the first or second time she's done it. Highly unreliable and not responsive at all.