My wife and I were completing blown away by our experience with Ed and Marianne...they're kind and…read moreamazing people that will make everything smooth, warm and professional. My wife, her twin and myself were all struck with cancer in short order and our finances didn't come close to being able to buy a new spa, unfortunately. Long story short, Ed and Marianne replaced our broken unit and installed an amazing refurbished Sundance spa that has run like a champ for the past year. This spa is used almost every day and we are going back to them for an infrared sauna asap! You will be grateful you worked with them and wish you luck!

A tech from Redmond spa came out to help us clear an obstruction from our filter line…read more She was practical and methodical in her approach and helped us resolve the issue.

Adam at Fireside is the man. Excellent service, straight forward information, efficient with his…read moretime. If you have a gas fireplace that needs attention, you could not do better.

They are always helpful with my spa needs and any parts I need to order. I have always been…read moresatisfied with them.

Great, efficient service. We use them for annual chimney & dryer clean up. We schedule ahead of…read moretime because they book out.

Called to get my pellet stove cleaned and was told they do clean stoves!…read more When the guy arrived he told me they don't clean pellet stoves "not trained to do that" Proceeded to go out and clean my 7" stovepipe in about 2 minutes! I needed my stove serviced but that didn't happen! I was charged $195 for the cleaning! Called and expressed my concern with no real explanation from them! I wouldn't recommend them for pellet stoves as they lied about their service but gladly took payment for a nothing job! Terrible! Don't say you do a job when actually you don't !

Jose was great diagnosing and explaining and getting our pellet stove running again! He was…read morepunctual, professional, and friendly. AlWill be having him come out again to service and clean our pellet stov.

The tech did a great job! Super happy with the experience and would definitely use them again!read more

Ashley was SO helpful. I had a large list of items to get pricing for and she was incredibly fast…read moreat giving me that information. Great custom service, I highly recommend this place.

I'm writing this review for Darlene, the sales person. She spent quite a bit of time with myself…read moreand my family helping us decide which Spa would be the best fit for us. What perhaps speaks the most loudly however, is that I'm writing this review after purchasing from another Hot tub, manufacturer and another store in town. There was no lack of effort by Darlene, as she was excellent. The other Hot Tub just had some features that my wife and kids insisted upon :-) I would highly recommend working with her if you are purchasing from one of the brands offered at Emerald.

Fantastic experience with Jeremy at Pinnacle Heating & Air Conditioning…read more We had a fireplace installed during a remodel; beautiful fireplace, but the flame's height and color was a bit off. Jeremy made some adjustments to the ventilation and the log layout - voila! After years of putting up with a small blue flame, the unit finally looked like what we saw on the showroom floor. Thank you Jeremy! If you ever need anything done to your gas fireplace, call these guys!

Excellent customer service, they responded promptly to my request and were very accommodating to…read moreour schedule. Best of all, very good communication of the repair with photo documentation and clear information after completion. We will definitely be using Pinnacle for all of our HVAC and Fireplace needs going forward!

They say it's free estimates. But they never tell you what it costs until you call to pay after the…read moretechnician has left. Not a very upfront company.

From the owner: When experience and knowledge matter you call us with over 35 years selling, repairing and…read moreinstalling Wood Stoves, Cook Stoves, Pellet Stoves and Gas Stoves. We have many stove brands and styles to choose from either come out to the show room for a visit or hop on our website and take a peek. We are here to answer all your question and happy to come do a free site check to insure we get you and your family ready for a cozy warm winter.

Very, very expensive. Felt like I was really being worked to spend more and more. DECEPTIVE…read morebusiness practices.

Emergency service over weekend. Fast and through. I am happy to have heat again. Thank you.read more