I'm leaving this review because the service I received from Nayeli was outstanding. I got a renewal offer from my previous insurance company (which I also used A-MAX to get insured with six months ago) and turns out they raised my insurance by over $300. I called A-MAX insurance to see if they could find a quote at the rate I was paying before my renewal offer. Not only did Nayeli find me an insurance that was cheaper than my previous insurance before the renewal but she managed to also complete the whole process via text after the initial phone call! I honestly hate being on the phone for a long time as I am very busy especially in the morning. It was extremely convenient. I was dreading having to find another insurance company, but she made it a breeze and gave me a great offer that I couldn't resist. I'm happy that not only did I pay less in the down payment than my renewal offer, but also my monthly payments are less than my previous insurance. I'm so satisfied with her services. read more

Angel is the man! Short, simple, straight forward and upfront. Got in and out less than 30 minutes with best price in town. See Angel Solis! read more

A-MAX Insurance - Angel Solis FTW! 5 star mate - Auto Insurance Near Me - Santa Ana, California

HIGHLY RECOMMEND MARQ!!(714-399-0848)I was most definitely paying too much and he helped me get my payment really low. Very respectful and well spoken. Super helpful with answering all my questions! If you're gonna go with sameday insurance definitely give Marq a call :) read more

A-MAX Insurance - Marq's info - Auto Insurance Near Me - Santa Ana, California

AVOID THIS PLACE !!! It's all happy and smiles till you actually need to use your insurance then they refuse to even listen to you and find you at fault for the accident. Will be switching insurance ASAP. read more

Worse customer service!! Charged me $503.00 for nonrefundable fees filling Xeroxing really ? Try 2 pay policy in full and he refused he was more interested in getting paid 1st ! I try 2 cancel and gave me run around. Used my debit card 2 pay wat i thought was my 1st month of insurance (which turned out 2 be His fee ) BIGG MISTAKE !! DN'T TELL ME THEY WROTE dwn the number and set it auto pay WITHOUT MY CONSENT!! SAL SOLIS WAS MY AGENT . I'D BE CAREFUL WITH THESE KROOKS 3rd review ive wrote and some how they keep disappearing lol right sal? read more

Today I showed up to pay my bill. I was never greeted and when I told the lady that I wanted to pay my bill she rudely said, " you need to wait 10mins because I am on lunch." Aren't you guys running a business? If you guys were closed for lunch why was the door open? When I finally took care of my payment, 15mins later... I asked for my receipt and she got upset and said, "why do you need your receipt?" I'm sorry but this is the worst customer service I have ever gotten. I don't know if she was in a bad mood or what but who acts like that? Of course I want my receipt, EVERYBODY gets a receipt. This is how you guys expect to retain your customers? I'm disappointed. read more

Very disapointed. This company is very fraudulent and lies and overcharges you without your consent. Kevin told me my down payment would be a certain amount and my monthly would not be charged until the 18th of January. After talking to my bank, i learned they took an additional charge that I DID NOT AUTHORIZE it. I get a call from a very rude lady who continued to argue with me and kept cutting me off when i spoke. The only reason they have good reviews is because they BRIBE you and ask you to write a good review or they will charge you more. Beware and do not get bullied into doing so. Very unprofessional and they are big time scammers. read more

A-MAX Insurance - Was told i will get a full refund, then called by a very rude, agressive, unprofessional lady. - Auto Insurance Near Me - Santa Ana, California

If I could put one more star I would Did my switch for my two cars insured by stupid Adriana's insurance to Sameday insurance faster then they can take my payment I was helped by Luis Orozco n wen I say he's the best he literally did my switch over the phone send me copies to my email with electronic signatures and everything was over and done with in minutes also forward all new information to my my lienholders without hesitation and very big Difference in payments I highly recommend this place n plez ask for Luis!! read more

Came in to Sameday Insurance with help from Kevin. Talked to him over the phone and he made the process real easy. Needed insurance quick for the best price and did not have too many options because of my driving record. Kevin made the process quick and painless. Come in and ask for Kevin. He'll take care of you. read more

Update: I'm not sure how this company did this put I got an email from yelp saying they are taking my review down and deleted it. Prior of them taking my honest review off. I was contacted by the general manager asking to reconsider my review. They said they were even going to send me a check for broker fees charged. I still had to pay the over draft fees and cancelation fees from the paperwork I signed. Now I'm getting spammed by their agents with emails, phone and text messages. They must have found a loop hole through yelp to try to keep there five star rating. I would like people to see the honest truth about this company. Horrible customer service!!!!! Please Beaware!!! Agent will not call you back and sends text messages that don't make sense. They are unreliable and very hard to work with. They charge for everything, every change you make and have a ridiculous $50-$300 broker rate they charge. They promised me a quote and had me sign papers on that paticular price and then had me on different pay structure that was not agreed upon after signing. They ensure to receive there broker rate before moving on. Had to cancel my debit card for the fact that BreanneR. Had establish a eft with the insurance but she Took my card information and said she was going to charge the monthly fees on it along with broker rate on the new card. And still charged my other account. And that account over drafted and they did not want to pay for the fees even though it was her mistake!!!!!!! Talk to the insurance company and they said they are not allowed to do that. Was not sure of she was stealing my information but the insurance and broker company sure did cover it up. Very disappointed and disgusted!!!! read more

A-MAX Insurance - I got an email from yelp saying they are taking my review down. Now they are spamming me with email, text and phone calls. - Auto Insurance Near Me - Santa Ana, California

Had my issues with Sameday Insurance because of their lack of communication and customer service, but Nicole called back a few weeks later and took care of everything. From having an agent that doesn't even return calls, answer emails because I are no longer under 'his account' ... Nicole made that up for me. She promptly calls back, responds to emails, and gives great suggestions on how I can save money. Going to Sameday Insurance? Ask for Nicole! read more

Luis from the Santa Ana office is the best.. He goes above and beyond to find what is best for his clients.. Myself & my husband appreciate him and Samsday Insurance for all their hard work and dedication they put into helping us. Thank you Luis from Sameday insurance read more

Came back to Cassandra and got really good help from other members as well Left satisfied with low insurance! read more

I Honestly do recommend this insurance company, they do the best to make you feel comfortable and sure able in what your getting yourself into, and the most important thing is that there willing to work with you financially!! That's awesome Thanks to Cassandra! (: read more

Was helped by Axel, everything was facilitated over the phone. Was provided reasonable prices, and fast friendly customer service. So far content customer. read more

Same Day Insurance is amazing! I called a few places to get quotes for auto insurance and same day insurance was the cheapest, which is what initially drew me in. The reason I agreed to sign up, and be a customer was because of the 5 star service! Josh and Abraham Amado were so friendly when I came in. They listened to my needs and then helped me to get the best policy for what I was looking for. They weren't pushy like some insurance sales agents can be.. they just gave me info and let me make my decision after being fully educated. These guys aren't into the "fast close", they want life-time customers. They even worked out a payment plan so I was able to afford the down payment for the insurance plan i wanted because the monthly payments would be much cheaper than the other plans i was looking at. Josh said that he was going to do that because he knew if the monthly rate was too high i would probably fall off as a customer... and he would have been right! Lol. I cant tell you how cool it was that he put himself in my shoes instead of the one-size-fits-all approach that other companies do. Later that day once I'd left, Abraham Amado even followed up with me to make sure all my questions were answered. I actually did have a few more, so that was perfect that he called (and very thoughtful). He answered all of my questions and even offered to give me a "reminder call" a few days before my first payment- Talk about going the extra mile! I can't beleive more people havent heard of this place! I highly recommend if your interested in great service and low rates! Walked out that day with my insurance card, Will definitely be recommeding! These guys truly care! Thank you, Same Day Insurance read more

Sameday Insurance in Santa Ana, CA are amazing! All of the staff is very nice, a special thanks to Gwynne, she was able to give me a quote over the phone and finally helped me get a great car insurance at a decent price! At first I thought about going since I live Compton and they are located in Santa Ana, but totally worth it! Thank you Gwynne & Cassandra ! read more

Thank you Cassandra for all your help .. great customer service and knowledge.. Highly recommend cassandra read more

Elizabeth always meets my needs. She won't stop until the customer is satisfied ! Love her

The worst!!!!!! Got double charged for insurance canceled insurance for 1 month got almost 900 dollars taken out because they for forgot to canceled the 1 st insurance and never told me that there is a 50$ cancellation free all lies don't trust a word they say read more

Came in today to get a quote on auto insurance, and was helped by Melvin. Thank you for helping us get insurance for our both vehicles and thank you for informing us correctly. read more

I've been dealing with Same Day insurance for a few years now and they have an agent named Isaiah who is probably the best insurance agent in orange county he is very tentative and always answers his phone calls and helps with people with all types of tickets and accidents on their record. They are there at work day and night and if you ever need them on Saturdays they're there too so don't hesitate to call them and they give really good quotes as well. read more

A-MAX Insurance - This is a photo of Isaiah the insurance agent he is the man! - Auto Insurance Near Me - Santa Ana, California

I'm thankful I found same day insurance. I didn't have car insurance for 2 months since the prices were too expensive due to an accident I have on record. I called Sameday Insurance To get a quote and so far it was the cheapest quote I could get. Then last minute I run over to the office to sign papers and get started, the manager and Gwynne helped me out by giving me what worked out best for my situation. Very caring and considerate, then even stayed after hours just to help me out. The down payment was a lot more then I expected but I'm just glad I got low monthly payments and road side assistance. I would definitely recommend this insurance to others. read more

I don't normally leave reviews but I felt I needed to because of the wonderful customer service. I just recently switched from StateFarm because they stated there was a blanket pay increase for everyone but my policy would be increasing $70+ a month, which is outrageous. I called Sameday Insurance and Cassandra is who I spoke with. She provided such amazing service from the start, answered all of my questions, and gave me several options to best fit my needs. I am so impressed with how quickly she works. She didn't try to push anything and was very detailed with all of her explanations. I am so thankful that she is now my agent. Thanks again Cassandra, you're awesome! read more

Pretty good service and professional atmosphere. Kwickly helped on arrival was there for 20 some odd minutes walked out insured. That was good hopefully nothing happens. Not sure I want to get into an accident just to see what the full service is like. Happy give 4 star now if any issues arise if it gets taken care of kwick I'll the fifth star read more

Friendly and highly professional. Would definitely recommend Ricardo for who ever need insurance. read more

I recommend seeing Cassandra, she explained all the coverage options, she answered all my questions and made me feel really comfortable. I'm clueless when it comes to insurance and she didn't take advantage of that, she really did help me find the right policy. Cassandra helped me save $75 a month! read more

Needed ins like asap rocky coz we was riding dirty for a month (lol) so called for a quote. No lie I had no choice , but to go with Sameday & honestly I'm glad we did. He quoted me @ $50 less than what I would've paid elsewhere. Josh you coo af dude. Down to earth type guy which made the process pleasant. I'll refer everyone & my mama to you guys. Bless up ! read more

Awesome customer service. No problems and they help you right away with anything you need to resolve it. Definitely recommended to everyone.

Outstanding service from Jonathan!! He went above and beyond helping me find the best prices for my driving record and answered every question I had. Everything he said was accurate and to the point, I was honestly surprised with the prices he got me, Much much lower than any other place i had asked before. Also you could just call Jonathan up and he can do everything over the phone, just send some pictures and E- sign everything and you're all set! read more

This location has the best friendly staff. I got insured even though I didn't have the best driving record. I would highly recommend you check this place out before any other company. Highly satisfied. read more

Same Day Insurance I want to thank you for working with me and finding me the insurance ineeded and able to afford on my budget and just like your company's name ALL IN ONE CALL ALL IN THE SAME DAY thank you You guys are amazing Thanks kevin..... read more

I had a really good experience with Cassandra! She helped me get insurance for one of my customers I had at my dealership. Did everything over the phone and sent the proof of insurance to my email instantly. Thank you Cassandra... highly recommend this insurance. read more

Come and ask for Josh!!! He was patient with me and my mom with all our questions, he answered everything. They have a great vibe ill be sendin my frineds and family here. Thank you josh !!! read more

Great customer service! Marques saved me a lot of money and time! Everything was smooth, quick and easy! Thank you again!

Needed insurance ASAP, so I yelped and found this spot. I met josh, he was very professional and knowledgeable Provided detailed information and was very pleasant. I was able to get insurance and felt great with the insurance he provided and left a very happy customer. If your looking for an honest insurance company meet with josh ! He can assist you. read more

Abraham Santana has been my agent for over 4 years. He always goes above and beyond for my family's insurance needs.He's honest and upfront about everything. He's an agent that you can depend on especially in a crunch. read more

Had an awesome experience with Gwynne Rodriguez and Abraham they were there to help us right away. I really recommend this place

Excellent customer service! Francisco and josh made our insurance process easy and understandable. My family and I highly recommend this place if you are looking for insurance! Their prices were reasonable and affordable for us as well read more

First time coming here and I was impressed on how nice and helpful they are. Josh help me out and he awesome and friendly and help me choose the better insurance for me. I'm definitely going to referral them to everyone I know. read more