DO NOT USE THIS COMPANY I ordered flowers for my daughters…read morebirthday. Placed the order a week before, asked for a morning delivery (her first job after college ) they never delivered the flowers. At 6 an hour after she had gone home they reached out to me. Told them to cancel the order. Long story short, never received my money back $65 dollars. And a tip! Unbelievable Please go somewhere else.

On Wednesday at 1pm, I placed a same day phone order. Keep in mind, these flowers are for my niece…read morewho had major surgery at Mary Bridge Children's hospital, and being out of state, this is all I can do- it's now 9am Thursday, and other than charging me for the flowers after my first follow up email last night, they have done nothing. It's Thanksgiving, I am a days drive away. I have no way to go there and get a refund and take my business elsewhere. No calls, no emails or texts to let me know if there was an issue. Do not trust this business. I am literally in tears. Update: I called, and she said they were delivered. My niece never received them, so she is without flowers and I am out the money. This is disgusting business practice. Happy Thanksgiving. 2nd update: no flowers, no refund. She just took advantage of our situation. I hope my review saves at least one person from the same fate.

If you're looking for a florist for your Lacey/Olympia/Tumwater wedding, stop reading right now,…read morepick up your phone, and call Michelle at Finishing Touch. You won't regret it. But if you need more convincing, read on... My husband and I first met with Michelle a few months before our wedding. We had booked a weekend full of appointments with florists around Olympia to get a feel for what was out there and who could offer us the best services. Michelle was our first appointment. We arrived to find an energetic, bubbly florist who took us back to her work space and jumped right in. Before we knew it, two hours had flown by and we were overwhelmed with excitement. Michelle was grabbing flowers left and right, giving us visuals, and putting color combinations together for us (being the indecisive bride that I was, I hadn't yet finalized colors at the time of the appointment. My husband knew Michelle was a winner when she finally helped us end the months-long debate). She was also conscious of our budget and helped us make decisions that would give the best look for our price point. Michelle's passion was so exciting to us, and she really made us feel important and special. Isn't that what every bride wants? We left Finishing Touch feeling like our wedding was going to be the event of the year. We contemplated cancelling our other appointments, but Michelle actually urged us to visit more to get a feel for different styles. We went to our next appointment which only reaffirmed our gut-instinct to hire Finishing Touch. We realized that nobody in town was going to give us the same attention and quality that Michelle could provide. We drove straight over and booked her. Michelle was easy to communicate with leading up to the wedding and she made sure to finalize all the details. When there was a slight misunderstanding about set-up, she quickly came to an agreeable solution and made last-minute adjustments to accommodate us. I could not have been more pleased with my beautiful flowers on the day-of. My bouquet was luscious. The colors were spot-on, the flowers were healthy and beautiful, and the arrangement was exactly what I'd pictured. Everything was perfect, all the way down to the little details. All of the guys' boutonnieres had magnets instead of pins (did I mention that the other florist was going to charge an extra $7/piece for magnet closures!?). The bridesmaids bouquets were wrapped beautifully with ruffled ribbon and perfectly placed decorative pins (I mean perfectly. It's these little details that make an OCD bride smile ear to ear). The wrist corsages for the important gals had beautiful bracelets, not those chintzy prom-style elastics. There was a complimentary toss bouquet which was just as lovely as the bridesmaid bouquets. I could go on for days about the quality and detail of our flowers. I am so amazed that Michelle was able to provide all of this for our budget. Last but not least, I am incredibly thankful for the service that Michelle and the Finishing Touch staff provided during set-up. Things were a little chaotic at our wedding venue when Michelle arrived. She calmly set up everything she needed to. When she saw me in my dress decorating our wedding cake with flowers last minute, she quickly stepped in and said she was going to do it. Mind you, these weren't her flowers and this wasn't part of what we were paying her for, but she looked at me, told me to go finish taking pictures, and said she was going to handle it. It turned out beautiful and it was a huge relief. I really can't thank Michelle enough for adding so much beauty to our special day. It was such a blessing to have found her, and I can promise you if you go meet with her, you won't end up disappointed.

I picked up a wrist corsage from Finishing Touch yesterday for my son's prom date. When I first…read moreplaced the order over the phone, I was a bit taken back by the $27 charge for a wrist corsage, but went with it because it was a last minute order. The corsage did not dissapoint. The sprayed roses were absolutely beautiful, and the elastic wrist band was not like any other, instead, 3 strands of pearl-like bracelets took place of the ordinary elastic band which made it even more beautiful. The pearls and ribbon matched perfectly. In this case, you truly get what you pay for. I'm all about supporting local businesses and Finishing Touch is one of the few close to the Lacey area that delivers a variety of beautiful presentations and great customer service.

Randi has a unique and creative eye to floral arrangements. If you want what everyone else has via…read moreTeleflora or FTD she will make it exactly as shown. But if you give her creative freedom be prepared for something beautiful. She doesn't really advertise, but word of mouth got us there in the late 1990's. For a wedding on a budget she comes up with great ideas. Our friend had a wedding and the arrangements were stunning. Whimsical and unique. Have order from her in the past. She even makes stuff like Scotch Broom beautiful. At Christmas time she weaved them into a gorgeous wreath. Been a customer since she had her shop on the corner of Lilly and Martin way and followed her to the new location at 3025 10th Way SE #2, Olympia, out of the way but well worth the trip. Call before you go, she does her own deliveries.

We were doing some roof repair work for Randi and she was kind enough to bring some flowers for us…read moreto bring home to our families, just because! Thanks you so much Randi!

Tara was great. Her floral designs were beautiful and met all my expectations. She was kind,…read moreunderstanding, and flexible when COVID hit and we had to postpone our wedding by a year. When the flowers I wanted weren't available due to COVID-related delays, she notified me and improvised, creating still better than my expectations. She made the experience stress-free and fun. Bottom line: Strongly recommend

So very impressed! I wanted to send very special flowers to my Mentor's daughter while she was…read moreprepping for her mother's funeral. I was shocked by the extremely high prices I found then I landed on this florist. The flowers are unique & so gorgeous. Fresh and not wilted ! They made her cry actually she loves them so much! Very great communication- they called with a direction issue and we were able to help navigate. Thank you! We will definitely order from you again!

Marylou went out of her way to help me for a very small family wedding. I found these guys at the…read moreOlympia farmers market (they're currently there Friday's and Saturday's). I liked her little mason jar arrangements she sells for very reasonable prices. I needed a small simple bouquet, the bride didn't want specific things but was pretty flexible. Long story short, the original bouquet she created for me we unfortunately damaged and she went out of her way to meet me with another bouquet on a Sunday! This was so extremely kind of her. I love her style as a florist and she's good about listening to our requests. If I ever need flowers and am in the the area, I will definitely support her business.

Flowers are beautiful. Customer service is outstanding... received a picture of my order before…read moredelivery, asking if I wanted to change anything. I didn't because the arrangement was perfect

Williams F&G is my go-to for SLU flower delivery! As someone who frequently orders flowers for…read morecoworkers all over the country, it's such a relief to find a company that you can trust to deliver with such quality and value. I appreciate the text/email I receive with a picture of the floral arrangements before they go out for delivery, and the recipients are always appreciative. Great selection and extremely fair pricing! You will not be disappointed :).

Lena is an incredibly talented florist! The centerpieces and bouquets that I received for my…read morewedding were a absolutely breath taking. Everything I could dream of and made the day even more beautiful. She is very professional and keeps open communication which made everything stress free. She incorporated both mine and my mother's tastes ( mom was buying so I had to give her some say of course haha) and still was able to make everything tasteful!

I have nothing but kind words to say about Lena! My mom has always worked with her professionally…read morefor events she has planned and her work is always beautiful so when wedding planning kicked off we knew just who to reach out to. The only hiccup? I'm getting married in Vegas but did first look photos here at home-- in May. In Washington. Need I say more? The weather wasn't guaranteed so photos had the possibility of switching dates. Well flowers wilt, REAL flowers that's is. Yep-- the bouquet pictured is made of high quality FAKE flowers!! But it is beautiful and incredibly real looking-- not just in photos either. And it is SO much lighter than a real flower bouquets from other weddings I've been in. The best part? It's a beautiful keepsake from the occasion that I get to hold onto for life. Thank you Lena for creating something I will cherish my entire life. and future brides 10/10 recommend a fake bouquet and 1000/10 recommend Lena.

My Grandkids surprised me with a beautiful bouquet for Mother's Day. The arrangement was so…read morebeautiful & made the whole house smell amazing. Beautiful flowers & excellent delivery service. They lasted 12 days.

The flowers were beautiful. We ordered a spray for a funeral and 2 matching vases of flowers and…read morethey made it happen with only 24hrs notice. Thank you so much!