Had a squirrel in my chimney area, called 3 companies and Advanced Chimney Sweeps was the only one…read morewho responded to my call on the same day. Good company, good service and would highly recommend. Honest evaluation of services needed with no pressured upselling.

It has been an absolute pleasure working with this company! I use them for chimney/fireplace…read moreservice on 2 of my properties and I strongly recommend them. Their charge is reasonable and their workmanship is excellent! I have the same feeling I have at Costco when I pay them - it's like I'm getting the best value for my money!

Had Mike out to clean our 2 chimneys and free up a stuck damper. I thought he'd have to replace the…read moredamper but he found a better (less expensive!) solution! I hired Mike because of the great online reviews and was VERY glad I did. He will be coming back at a later date to replace a worn out chimney cap, and I know he will do an excellent job on that as well. Wish I'd known about Mike a long time ago...might have been able to enjoy our fireplace more!

BEST SERVICE EVER! I highly recommend you call Mike for any chimney or fireplace needs. I used a…read morewell known company for an inspection and they were very expensive and had a terrible attitude throughout. Then quoted me over 20K for the work!!! I was so bummed and it took me a while to try someone else. I found Mike through yelp and he was positive about my situation... old house, old fireplace, old chimney. He did not use scare tactics to get me to spend a fortune. He did a thorough inspection for me calmly explained what needed to be done and even better his quote was a THIRD of what the other company suggested. He did an excellent job and I'm in love with my gas burning fireplace :) Thank you, MIKE!

Chimney Pro Cleaners did an excellent job. The technician arrived right on time and kept me updated…read morethroughout the day about when to expect him, which I really appreciated. He was very polite and thorough -- even flew a drone over my chimney to show and clearly explain some damage he found. He completed the cleaning in under 30 minutes and made sure no mess was left behind in the house. Overall, a smooth, fast, and professional experience.

I had this service done a couple of years ago, but I'm still to this day dealing with the…read moreconsequences. An absolute nightmare from beginning to end. I wish I had followed my gut feelings during the initial visit; now I am having to pay another company to re-do half of the work. I called to have a rain pan installed (that wasn't currently installed) and the termination cap replaced (old, rusted, looked bad). Their salesman comes out, we discuss my two needs, he flies a drone over my house to take a look, and gives me an exorbitant quote. We discuss more, and I begrudgingly accept to do the job for the price offered because I need it done. I provide the deposit for half the amount to get started. He emails me the invoice, and he only has the rain pan listed for the service. I ask him to correct it on the spot. He suddenly gets amnesia, claims we didn't just discuss the two items that we just agreed upon for this huge fee, and that we had only agreed upon the rain pan being installed. I told him to update the invoice with the agreed upon services/items or give me the deposit back. He refuses to give me the deposit back, gets upset, says he's "never going to find a termination cap that fits," says the current one is "just fine," but updates the invoice to reflect what we discussed (I SO WISH I HAD JUST INSISTED ON GETTING THE DEPOSIT BACK OR STOPPED PAYMENT ON THE CHECK, AND JUST PAID THE STUPID FEE FOR THEM TO COME OUT. Would have been money well spent to get rid of them.) He sends a guy out the following week to take measurements for the job. It then takes an eternity for them to return and actually do the job. They keep claiming they can't find a termination cap that will fit. About 1-2 months later, I get an email with one photo of the completed work taken from like 20 feet away (even though the guy is standing on the roof and could have provided close-up shots). I never hear from them again. The following years, every time it rains, I hear rain coming in the chimney (which I had never heard before). I hire another company to come out, clean the chimney, and give me some options on correcting Chimney "Pro" Cleaners work so the rain doesn't come into the chimney (the WHOLE point of a termination cap is stop the rain and other things from coming into the chimney! BIG FAT FAIL!). When the new company comes, they take close-up pictures to show me what's actually up there. Chimney "Pro" Cleaners had purchased a termination cap that was a completely different size, took metal shears and made cuts up the side, forced the cap around the top of the chimney, and drilled screws all the way around to try to make it fit to the shape. I have to pay to replace it again and repair the damage. Awesome. So if you want to waste your money and have to hire another company to repair the repairs, go with these guys.

We highly recommend them for any fireplace service. Brian responded immediately and fit us into…read morehis busy schedule. They are reliable, efficient, and fairly priced.

In the initial quote he said he would replace some rotted fascia board, so I hired him. When he…read morewas done putting the 1150 fireplace cap on I asked about the rotted wood, he said it must've been a miscommunication, and said he would be back to replace the rotted wood. Ghosted us, won't answer calls or messages. Another sketchy contractor for the Atlanta area.

Let me remind you that it is HOT here in Georgia, hot... hot... hot... Today is 99 degrees…read more I contacted James, the owner after reading the reviews here and he came out here last Friday to inspect our condenser (outside unit) and discovered that we had a bad compressor. Now going back about two years ago we replaced our furnace and the coil. Last year I had an HVAC company come out and they said we needed a whole new system, costing almost $5K, something we could not afford. Moving forward, on Friday James discovered that our coil in our attic could be used with R-410A (refrigerant), so we did not need to replace it, something the other guys tried to deceive us on. James is extremely knowledgeable about HVAC, explained why it would not be worth just replacing the compressor and thoroughly enlightened me on just replacing the condenser. In the end a new unit costs the same as a new compressor, so it was an easy decision to make. James was able to find us a new unit for an excellent price and replaced our old condenser that was R-22 to the new standard R-410A. As James pointed out because we are selling our home, most people will want R-410A systems, as R-22 parts will become obsolete in 2020, as R-22 systems (Class II Ozone-Depleting Substance) are being phase out due to EPA Laws. Today, James let me know he found a unit and that he was on his way. He installed the brand new Goodman 5 Ton, 13 Seer and now we have COLD air. This guy is extremely professional, has a good moral compass and is an honest man, something that is extremely RARE in HVAC. My best friend who is a contractor and works with HVAC companies could not even refer me to ones he trusted, now that is sad. Therefore, I am so glad that I found this guy. I'd recommend this guy and his team to anyone and will certainly use him again in our new house. I do not say this often, but anyone would be foolish not to call this guy. Seriously, he saved us a lot, did a great job and he is cool too. [Review #293] (Fifthy Third Review of 2015)

I found myself needing my ac unit repaired and these guys came on short notice. As soon as we…read moreturned the system on the technician knew what needed to be done. They are no nonsense, knowledgable, professional, ON TIME! And got the job done fast. This company has staff that LOVE what they do! And they CARE! FINALLY A COMPANY I CAN TRUST!!

I had a very poor experience with this company and would not use them again. Unfortunately, I did…read morenot see the recent negative Google review before this service call as my experience was almost identical with the technician, Niv, as well as the office manager, Ruby. First, they appear to operate under two different business names, which was confusing from the start. After booking, I received repeated calls and messages from multiple phone numbers, which was excessive and unprofessional. More importantly, the technician's visit was extremely rushed. Based on both the tenant's account and the time-stamped text messages, the entire service call lasted approximately 15 minutes -- for a three-story townhouse with a rooftop fireplace. The technician came in, stood in front of the fireplace briefly, and then left. The written diagnosis was inaccurate and internally inconsistent, and it did not align with what was actually happening at the fireplace. As a result, the $99 inspection fee is money wasted, as it provided no real value or reliable information. Based on this experience, I would not recommend this company and will not be using them again

Had the most awesome experience with this company. We were having an issue with igniting one of…read moreour fireplaces. The owner called and arranged for a technician visit to address . The technician Nir was able to expertly fix our issue with so much efficiency . I would highly recommend this company to anyone having issues or needing preventative maintenance on their fireplace or chimney. The owner even called me to ensure that I was happy with the service .

Quick responses and excellent service. Every person I dealt with was professional, courteous, and…read moreknowledgeable. I highly recommend them!

Alex came to work on My AC unit when it stopped working. He called to make me aware when he was…read morecoming, he was extremely polite and explained everything that he needed to do and gave his suggestions for things he saw I may be concerned with. He did a great and literally by the time he walked out, I could feel a instant temp change! Thanks Alex!

Pleasant, professional, and affordable. Nitan (sp) was very friendly and accommodating when I…read morecalled for a service inspection on my gas fireplaces. She quoted $129 per fireplace, and that fee goes towards my needed repairs done. Joseph came out in a couple of days, despite being overwhelmed during this cold front and despite being down one technician! I appreciate that he didn't just cancel my appointment. He called 30 minutes out, showed up with a smile and professionalism, and then got right down to checking all the things needed to make sure we had safe fireplaces. I will say that I appreciate the recommendations he made while not trying to upsell me to do additional work that would have been unnecessary right now. That means, I'll definitely be using this company when the time comes in the future!

I used Chimney Pro Cleaners again this year, and just like every year, they did a great job…read more Scheduling was easy, they arrived on time, and the service was quick and professional. It's nice to have a company I can count on year after year. Highly recommend!