Stellar service, detailed work, convenient online booking, and professional but friendly staff…read more I've now been in for many treatments and will definitely continue to go back. Over the summer, I spent a lot of time in tropical areas and got quite a tan. They adjusted the laser type and strength to accommodate for the changes in skin tone and I appreciate the attention to detail and care.

I was supposed to come in for an appointment on Sunday and then was rebooked at the last minute for…read moreMonday. I came in on Monday but wasn't able to have that appointment so I was told to come back another day. She offered to reschedule me for later that week and when I showed up nobody was at the office. I live far away and ubered in both times. All of the people I've interacted with were nice and apologetic but I really wish they had been more clear about what the preparation was before the appointment and more considerate of my time.

This is my second visit to beauty Tech spa. Lana is the owner and laser technician. She's…read moreincredibly professional and is gentle as hair. Laser can be.. I have been to several other places that just feel like meat markets and the technicians are not professional. Lana is absolutely the best in Boston or New York! She did my neck up her back and some brown spot removals. This is not an easy process, but she explained every step like no one else I have used. Beauty Tech is a rare find.

Lana is an amazing technician who answered by endless questions during consultation and calmed my…read moreconcerns about effects of suffering from PCOS. I got my legs and underarms lasered to begin with and I'm very happy with my results. Highly recommend her services!!!

I moved back to the area in the fall and had to say goodbye to my favorite waxing place, and the…read moreproblem was that my old one in Boston had closed. I figured it was winter so less of a time to panic, and add in Covid and what I had was me sitting inside with my dog. However, in early February I started to realize that I could (somehow) find a new place for waxing or I could just get laser and be done with it. I saw a Groupon deal, but checked out their website and saw that I could purchase one visit at a time (I don't think I have seen this anywhere else, it is usually a package of 5 or 6 visits) and decided I could get one Brazilian wax for $60-80 (depending on location) or one laser treatment for $99; seeing as one lasts 4-6 weeks and the other forever, the choice was obvious. My first visit was 6 weeks ago (everyone is different, you might be 4-5 weeks) and my second was this morning, it really is not all that awful and Emma is really nice. They have a great system in place for Covid: call from outside to check in, then go inside when they are ready for you. They will check your temperature as soon as you get in, your bag (if you have one) will go into a plastic bag and you will be given a pair of gloves to wear after disinfecting your hands. Really, it is easy and much faster than waxing!! They also have online booking (!!!), there is no shortage of free parking outside on Trapelo Rd, and you will get a great service for much less than other places that over-promise and leave you feeling disappointed.

I've had 5 visits at LaserHere with Emma and I'm already seeing amazing results! I love that you…read morealways see the same person -- it makes the experience so much more consistent and comfortable. They use a strong cooling machine along with the laser, so the treatments are literally painless. Prices are great, and Emma is super professional and friendly, which makes the whole process easy. There's a cute little tea/coffee station in the waiting area, and I've never had to wait for my appointment. Highly recommend!

SkinMD is my go to place in Boston!! I couldn't recommend enough. The staff at amazing, especially…read moreEmma, who always makes sure I have the best possible experience!

Jordan was phenomenal! She made every part of my appointment comfortable and beyond expectations…read more Her set up was clean and she was extremely friendly and knowledgeable about my treatment. I highly recommend going to SkinMd and recommend Jordan for facials and laser treatments! Gold standard service

Paula is my favorite bikini waxer of all time! She always goes above and beyond, she's a…read moreperfectionist, leaves no hairs, and is incredibly fast and painless. I have gone to 6-7 different waxers before her in LA and she is by far the best. Never did I know that bikini waxes could be so painless. This is less painful than threading and laser and does not hurt at all. If you have ever been scared of the pain of waxing I would definitely recommend her. It is clear that she is a professional and expert and has been doing this a really long time! Not only is she 100/10 skill wise but she is also the friendliest and kindest person ever and one of the nicest people I have ever met in Cambridge!! Thank you Paula!

Very expensive, and my manicure came out poorly. Chipped immediately, literally the same dayread more

I have been going to Boston Medical Aesthetics for CoolSculpt treatments. My practitioner Maya is…read morefantastic. Friendly and professional and making sure I have everything I need to feel taken care of. The venue is comfortable, clean, and inviting and feels like a spa which is nice. They are also very pragmatic about treatments and set realistic expectations. My clothes fit better and my skin is smooth. I'll be back in three months for a follow up consultation. ​

I can't say enough good things about this practice. The entire team is kind, professional, and…read moretruly focused on what's best for you--not just selling services. They really listen and take the time to understand your goals, never pushing anything unnecessary. It feels like they genuinely care about achieving natural, thoughtful results rather than just making money, which is rare. Erin is an exceptional injector; highly skilled, detail-oriented, and incredibly thoughtful in her approach. You feel completely confident in her hands. Scheduling and communication are also top-notch. They're always responsive, quick to reply, and very accommodating.

The results were good, so three stars for that. It was intensely painful, but I guess I expected…read morethat. Subtracting two stars because Raya was completely distracted during most of our appointments. She seem like she had something else she needed to be doing, and she just needed to get our appointment over with. On one occasion, she stopped doing the laser treatment right in the middle and took a long phone call from her interior decorator. On another occasion, she took a call immediately after we were done and didn't even say goodbye to me as I was leaving. It's not a spa and I'm not expecting star treatment, but at least save the decorating emergencies for after the treatment is over. I recently called her to get a follow up, and she never even called me back. I should have pretended to be her decorator, and then I would've gotten a call back right in the middle of her treating a client! Fortunately, I found another place, so I won't be going back.

The best laser place! Raya is very educated and sweet. Her laser system has worked the best!read more

I've been coming to Skin Spa for a while now. A friend recommended them after she went here before…read moreher wedding. I saw a deal for them on Gilt so figured, why not try them out. I got a facial and massage my first time there and have been hooked ever since. I get regular hydrafacials here and started laser hair removal too. The hydrafacials have really transformed my skin. I love them and always leave there glowing. The laser treatments have been going well so far - I wouldn't call them fun or relaxing by any means but they're effective! The staff here has always been super lovely. My usually aesthetician moved this year so I started going to new people (I can't remember their names) but they're also lovely. I'll also note that spa treatments are not cheap but skin spa ALWAYS has a deal going on so you can get good discounts and once you purchase a service, it doesn't expire. I love them.

I used the med spa part of this business. While the service itself is okay, there is no consistency…read morebetween how the procedure is done. Everyone is doing it differently, some charge you for a calming mask, some give it as a compliment to the service. I found it very confusing and frustrating. The worst is their behavior around tipping for med spa services. They blatantly and aggressively tried to get me to tip for those, literally trying to shame into paying it by loudly requesting a tip in front of everyone at the front desk, in addition to a big tablet with a tip suggestion (of 20,25 etc % expectation clearly listed) shoved in my face. This is a shady practice trying to indicate to a patient that this kind of tip is expected on a med spa procedure. Industry norms within healthcare generally favor transparent, all-inclusive pricing rather than gratuity-based compensation. This principle typically applies to services provided within medical spas, regardless of whether a specific treatment is performed by a medical provider or an esthetician. Because the service is offered under the medical spa's clinical umbrella and within a healthcare-related environment, patients reasonably expect the advertised price to reflect the full cost of care. Soliciting tips in this setting can create confusion regarding pricing, blur professional boundaries, and undermine the distinction between healthcare services and traditional hospitality services. The business acknowledges med spa separation from their day spa services. You receive multiple emails, forms to sign, etc. indicating a treatment that is treated as a procedure done under medical setting. It should be left to a patient discretion to provide a token of gratuity if they decide to do so, but in the med spa setting, there should not be expectation of the same tipping practice as for the traditional day spa services. I was very taken aback by these practices. This behavior was not present at other branches, but unfortunately those have been closed or will be closed.