Aaron was an amazing help, arrived promptly and thoroughly explained everything, will definitely…read morecall again if we need anything done! 5 stars!

I called HerrellPlumbing on a weekend after cold weather froze my pipes. I got a prompt call back…read morefrom the very busy technician. He was very nice and gave me tips and tricks. I appreciate the personal response. Thanks to him I have running water again. I will follow his suggestions to avoid this problem in the future. Thank you!

My water valves on the outside and inside of the house (washing machine area). They came and said…read morethat they would have to get the parts and come back. I said okay. Little did I know that the parts I needed are usually in their truck. I had to call them back, because they shut off the water and didn't turn it back on. In the meantime a friend was able to turn it back on. So I called and told them never mind. All of a sudden I see someone in my shed doing something and it was them. Never let me know that they came back. Said they were coming back the next day. I called because I did not hear from them and they said it would be around 3-4. Then I got another call that said around 6. I cancelled them, They were supposed to come out originally on Saturday and I got a call that said nobody was available. I am still waiting for my money that I paid them. I was required to put down a 50% deposit. Linda C

Juan was prompt and knew his trade. He flushed out two tankless water heaters. Afterwards he…read morechecked all the faucets throughout the house to be sure all were at full pressure l. One was not and he resolved the issue. I feel the price was fair for the service that was provided.

I have never had to call a plumber before for my home. Last November the hose bib on the outside…read moreof my house started leaking and it needed a repair. I called my home repair policy company, and they sent Drain Tactics to fix it. Even though this wasn't covered by the policy, Luis and his crew did everything they could to fix the problem at a very reasonable price. They came back out to help me after the same hose bib split from the very unexpected 2026 cold weather and did a beautiful job. If ever I need plumbing assistance again I will only call Drain Tactics. Thank you so much, Luis. You are what the true spirit of customer service is all about!

Fast service, quality work, fairly priced. Could work on communicating with customer more. Overall…read moregreat job!

I love Lapin Services they've always been quick to handle a problem if it needed quick attention, I…read morerecently had to put in a transfer tank and a pump and they were on that project quickly because it caused a set of bathrooms to be out of commission until the problem was solved. I have used them for years and will continue to use them because of their quality of service and their experience.

I have used Lapin now for several years; recently they installed a new drain field in my yard. The…read moreprice was about average, the service was excellent. They are my go-to septic service.

He has done so much for our family. He has change sinks, painted, added light fixtures, among other…read morejobs in the home. He is a very knowledgeable and cares about his quality of work. 10/10 Highly recommend !

Very reliable and trusted handyman! My go-to for any problems. Service was professional, always on…read moretime and incredibly clean.

Had a leak from the upstairs neighbor in a two-story condo, but both the HOA and the tenants…read moreupstairs were non-responsive. These guys came out and DOCUMENTED EVERYTHING while they found and fixed the leak, which will make it much easier for us to recoup our losses (and their timely action prevented further damage). Not only that, their communication is AMAZING and they showed up EXACTLY when they said they would. I know it's hard to believe, but I went from looking for a plumber to stopping the leak in less than 12 hours, and the majority of that time was us getting back to the place to let these guys in! If you want a company that answers your texts, shows up when scheduled, and does work within the quoted price, hire these guys!!!

From the owner: Let us Master your Drains! Call us today for your Drain cleaning and Clogs, also we can conduct…read moreleak detections to locate leaks in the home.

Water heater replacement in a confined space under kitchen counter. Harvey visited to provide…read moreestimate, advised on options for replacing existing compact unit or installing new larger water heater in garage. Explanations were clear and comprehensive. On installation day the office called to confirm I was ready to support. Installers Wayne and Zack arrived on time, worked efficiently and carefully to avoid damage and keep work area clean. Removal of old unit was unusually difficult, requiring some disassembly of cabinetry which was done carefully and reassembled afterward. Wayne and Zack cleaned all areas affected and new unit solves the problem. This is my second experience with Harvey baker Plumbing and I expect to call on them for a much larger future job (decommissioning septic tank/field and connection to city sewer). Harvey, office staff and installers were all honest, friendly and professional. Highly recommend!

I have used Harvey Baker Plumbing for almost 20 years and have usually been very satisfied with the…read moreservice. This time was no exception given the technician, Juan, was amazing. He properly took care of an outside faucet issue that was "repaired" previously 24 months before. I noticed my outside faucet was slightly spraying water from the "repair part" recommended two years prior. In April 2024, I called Harvey Baker Plumbing to fix this faucet as it was leaking from the knob at the time. A young gentleman came and said he did not have the part on his vehicle to replace it (something to do with the pipe size), but he could "repair" it. However, I would not be able to turn the water on and off from the faucet knob. He said the nozzle at the end of the hose would serve as the on/off mechanism. When I discovered the current leak, I called and the receptionist said she could get someone out between 12-2 the next day. I explained the previous situation above and said I definitely want the faucet "replaced" this time. She looked up my previous invoice and said she would note on the ticket the faucet should be replaced rather than repaired. Next day, she called again and said she could have the technician come out earlier if I was available. I said I was and Juan came 15 minutes later, a little after 10am. He was a joy to work with, smiling and providing great conversation and expertise! I explained everything and he said he had the necessary part to rectify the leak. He did a great job. When I got the invoice, I noticed the parts only cost $33 compared to the "repair" part of $10. I was surprised the previous gentleman couldn't drive 4 miles to the office to get the necessary part and recommended the "repair" instead. I estimated I could have saved approximately $200 of labor charges had the work been properly completed the first time. I would have requested the previous technician get the necessary part had I known the difference in part costs was minimal. At least the "repair" lasted 2 years. I will probably continue to use Harvey Baker Plumbing in the future, but I'll make sure I request a more seasoned technician like Juan next time. Final note - Harvey Baker Plumbing now charges a 3% credit card fee on the invoice, which was not their practice previously. It was not a big deal to me ($7.75), and I understand a family business would prefer cash or a check. If I have a major plumbing issue in the future, at least now I am aware of the added fee.

These guys are awesome . They are hard working . They are also one of the most knowledgable…read morecompany's that I have come across and they work very hard . billy Jr. Is great guy and his sons are very professional. I will never use another plumbing company as long as I live in the area.

They were several hours late, they kept me updated that they were running late but the job…read morecompleted successfully and professionally

I would leave a negative number, if I could. I requested them to clean out a kitchen drain and look…read morefor a leak which had left a cupful of water on my bedroom floor. I called at 2 in the afternoon. I will spare you the gory details , but 10 days and $14,000 later, the had torn up my dry wall in 2 room, cabinets and baseboards, ruined my countertops which all now need to be replaced and-NEVER CLEANED KITCHEN CLEANOUT, NOR LOOKED FOR LEAK! I hired a plumber after they left, who found the leak in 10 minutes, and had it repaired to minutes after that. Best part? Adjuster came, saw the small-still existing leak, and all the damage done by Roto-Rooter, denied the claim. They claimed I needed water remediation, mold remediation, Lead testing, asbestos testing, and although no lead or asbestos was found, charged for remediation of those, too. The mold found was tiny, they apparently have connections with the testing companies, they double charged for some things. They charged extra for nights and weekends, although there was no emergency. They saw me coming, I guess, and I trusted this known name. They business is model is deceptive, there charges were fraudulent, and although I probably could have won a lawsuit (on the billables alone, there are alit of shady, if not illegal things. But they wore me out. I paid it. But YOU DON'T HAVE TO. DO NOT USE THEM FOR ANY REASON. (I very rarely leave bad reviews. But they were so egregiously bad that I wanted to warn as many people as possible. ​ i would like to amend this review to make it worse, because not only did they do all of this, but today I just found out that despite paying them in full, which I only did, because my mental health was suffering, they still filed a lien against my property. A full five days after I paid in full. In the comments below is pretty funny that they couldn't find me in their records since I have about twenty letters from them.But I will be contacting her in person. Of course.When you do try to call them, they don't ever answer.Unless you owe them money it will be interesting to see if this woman ever gets back to me.

Did a great job repairing a broken pipe. was there same day I called. super friendly and…read moreprofessional

If I could give them a ZERO...I would…read more I opted for Troy's Plumbing because they were the highest rated on Next Door. I called them on a Thursday and had an appt for the next morning at 9am. I called them at 10am when they hadn't made it out and was told they were on their way because they stopped at another location beforehand. I called them again around noon and left a message with their answering service. Never received a call back. If something comes up and you can't make it, the very least they can do is spend one minute to call and let you know they won't be coming out. Especially if it's due to an emergency, which mine was. Troy's Plumbing LIES.