Scheduled to arrive between 1-3, but they were a little late. I contacted them and they replied…read morequickly with updates until the service man arrived. Guy showed up, I pointed out the sink that had been clogged for 8 months. He fixed it up in less than 10 minutes, and spent another 20 putting a new plunger plug in the sink so it wouldn't happen again. I pointed out a second sink that had stopped running, and he quickly assessed the problem as sediment that had built up in the faucet head. He offered to switch it out free of charge, but ended up not having the right size parts in his van. CLR ended up fixing the problem in about 15 minutes and the sink is finally running again! Good communication, quick labor, all told he was here for less than 2 hours. The price was very reasonable, and I would definitely call them again for any future problems!!!

Excellent experience. Roy was very helpful explaining options and the installers arrived promptly…read morethe next day and completed the work efficiently. Price was very fair. Highly recommend.

TLDR: Called; Came out same day (within 45 min); Arsenio fixed and connected a busted water main…read moreconnection and was a pleasure to work with. Will be using Teles Services in the future and highly recommend. Arsenio saved the day. After a city worker in a city utlity truck negligently drove onto our private property and over the water main box (twice actually so it really was just reckless) he ended up severing the PVC connection from our house to the main line. The city put it on us to get that fixed (!!!) so I came to yelp and found Teles Services with glowing reviews. I called and Aresenio was out, same day within 45 min and began work to connect the water back. We had water within a few hours (even sooner) and I was pleasantly suprised how quick he had it finished. After a headache of a day, it was refreshing to have a competent person to deal with who was also genuinely sincere. We already have some work we will be calling Arsenio for in the near future and we're very happy to have found a great, reputable plumber. Highly recommend.

I called this company and asked if they can come to check our clogged sewer drain, Arsenio came…read moreafter an hour and did an excellent job. He explained that it was due to roots from our tree nearby, he unclogged it and told us options how to prevent it in the future. He offered other services but we are good at this time. It was a reasonable price too. I will call Teles plumbing again if problem arises and will go for the option he was offering. Thanks Arsenio for your awesome service!

I have used Harvey Baker Plumbing for almost 20 years and have usually been very satisfied with the…read moreservice. This time was no exception given the technician, Juan, was amazing. He properly took care of an outside faucet issue that was "repaired" previously 24 months before. I noticed my outside faucet was slightly spraying water from the "repair part" recommended two years prior. In April 2024, I called Harvey Baker Plumbing to fix this faucet as it was leaking from the knob at the time. A young gentleman came and said he did not have the part on his vehicle to replace it (something to do with the pipe size), but he could "repair" it. However, I would not be able to turn the water on and off from the faucet knob. He said the nozzle at the end of the hose would serve as the on/off mechanism. When I discovered the current leak, I called and the receptionist said she could get someone out between 12-2 the next day. I explained the previous situation above and said I definitely want the faucet "replaced" this time. She looked up my previous invoice and said she would note on the ticket the faucet should be replaced rather than repaired. Next day, she called again and said she could have the technician come out earlier if I was available. I said I was and Juan came 15 minutes later, a little after 10am. He was a joy to work with, smiling and providing great conversation and expertise! I explained everything and he said he had the necessary part to rectify the leak. He did a great job. When I got the invoice, I noticed the parts only cost $33 compared to the "repair" part of $10. I was surprised the previous gentleman couldn't drive 4 miles to the office to get the necessary part and recommended the "repair" instead. I estimated I could have saved approximately $200 of labor charges had the work been properly completed the first time. I would have requested the previous technician get the necessary part had I known the difference in part costs was minimal. At least the "repair" lasted 2 years. I will probably continue to use Harvey Baker Plumbing in the future, but I'll make sure I request a more seasoned technician like Juan next time. Final note - Harvey Baker Plumbing now charges a 3% credit card fee on the invoice, which was not their practice previously. It was not a big deal to me ($7.75), and I understand a family business would prefer cash or a check. If I have a major plumbing issue in the future, at least now I am aware of the added fee.

Had a minor emergency over the weekend. Supply line was leaking. Naturally, on our side of the…read moremeter. Called Harvey Baker, left a message. First thing Monday, got a call back, had a plumber out to the house before 9:00 am. Caesar found the leak amazingly fast, and had it repaired in no time. I was expecting this to be a very expensive repair that would take all day. My bill was less than $215.00. New customer for life. Thank you!!

I reached out to Herrell Plumbing for a repair, and the whole process was straightforward. The…read moretechnician arrived when expected, found the problem quickly, and fixed it without any unnecessary delays.

I had a broken outside pipe. They sent someone over in 30 minutes. He gave me a fix to stop the…read morebleeding (i.e. water) and explained in detail what needs to be done. Eric was courteous, efficient and got it fixed. The price was commensurate with the work done. I have used them before and would recommend to anyone.

My water valves on the outside and inside of the house (washing machine area). They came and said…read morethat they would have to get the parts and come back. I said okay. Little did I know that the parts I needed are usually in their truck. I had to call them back, because they shut off the water and didn't turn it back on. In the meantime a friend was able to turn it back on. So I called and told them never mind. All of a sudden I see someone in my shed doing something and it was them. Never let me know that they came back. Said they were coming back the next day. I called because I did not hear from them and they said it would be around 3-4. Then I got another call that said around 6. I cancelled them, They were supposed to come out originally on Saturday and I got a call that said nobody was available. I am still waiting for my money that I paid them. I was required to put down a 50% deposit. Linda C

Juan was prompt and knew his trade. He flushed out two tankless water heaters. Afterwards he…read morechecked all the faucets throughout the house to be sure all were at full pressure l. One was not and he resolved the issue. I feel the price was fair for the service that was provided.

I have never had to call a plumber before for my home. Last November the hose bib on the outside…read moreof my house started leaking and it needed a repair. I called my home repair policy company, and they sent Drain Tactics to fix it. Even though this wasn't covered by the policy, Luis and his crew did everything they could to fix the problem at a very reasonable price. They came back out to help me after the same hose bib split from the very unexpected 2026 cold weather and did a beautiful job. If ever I need plumbing assistance again I will only call Drain Tactics. Thank you so much, Luis. You are what the true spirit of customer service is all about!

Fast service, quality work, fairly priced. Could work on communicating with customer more. Overall…read moregreat job!

Do not waste your time or money on this company. They were scheduled to come between 9-11 am…read more The night before at 8:40 pm, someone texted to say Ray would be here between 2-4 pm. Well Ray got here, barely looked at the problem, said it would be $336 to replace a $20.00 part, and he didn't have the part, although I had told the scheduler it was a leaky valve. And, he couldn't even give me a quote to replace the timer. I had to give him a $71 trip charge for spending all of 5 minutes on my property. Unbelievable how some people can sleep at night.

Level of service and rates are impeccable. They are extremely prompt, listen to and understand all…read moreplumbing problems. They also give recommendations to make plumbing issues negligible in the future. Wouldn't look anywhere else.

This was a warranty repair for American Home Shield. I made the request Friday Night and Hers and…read moreHis contacted me via phone, text, and email Saturday morning for a Monday morning appointment slot. Jeff arrived promptly near the beginning of the window wearing a mask. My hot water heater is in a separated room off a carport, and I let him be, so I can't speak to if he had it on the whole time but it wasn't a concern. I told him my suspected concern of bad electrical elements given the symptoms, and the fact my hot water heater is almost old enough to drink. He was able to promptly diagnose the problem and replace both the bad heating elements and thermostat within an hour. So far, am happy with the service, countering the iffy reviews here. Will Update for any changes.

I had an afternoon appointment with HIS/HER'S PLUMBING. It was for the afternoon and I waited the…read morefull afternoon only for the guys to show up afternoon 6:00 PM. It was for a garbage disposal and within 2 minutes he said I need a new disposal. Not only was he late but he charged $50 for the visit. He also quoted me a $650 fee for a new disposal that could be bought at Home Depot for $165. This company will over charge even if they are late for appointments and for their overall service. Avoid them if you want to be treated in a fair manner.