Rodney and Rob are both amazing service managers who work there.. they are highly competent and…read moretake care of their customers. I got the following preventative maintenance done on my 2013 328i xdrive which has 40k miles on it. Brakes installation, brake fluid flush and full, coolant flush and fill, front, rear differential and transfer case fluid drain and fill..

I found my dream car and it's located 2,400 hundred miles from where I live. The car is 18 years…read moreold. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car. I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet). EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc). All paperwork was done through email and FedEx. I was warned that the "rejuvenation" process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures. When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car! The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car. I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car. About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost. We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car. EAG did a fantastic job and I am extremely happy with my purchase. Bottom line: You get what you pay for!

After searching for way longer than I wanted my frustration level was at its highest. The…read moreEnterprise Rental Co. Told to to check out their Car dealership. My first reaction was , "why not, I have been ever where else" ! Just a bit of history., I was coming off a Bankruptcy when my Niece was in an accident and the car was totaled , the very car that I reaffirmed on. So to say the least , I knew this car buying experience was not going to be enjoyable but then I went to Enterprise cars and found a very nice car and my experience was the best I could have ever expected. Non of this back and forth in and out of the "bosses office" negotiations .. Just plain this is the monthly payment and here are some other options to can add or not . They got me the best rate out if all the places I had been to and best of all was that they knew what I was facing and how much I had to work with and I walked in prepared for another let down but No, it was just the opposite ., they already had a couple cars that They knew they could get financing for me and with most of the options I wanted!! WOW! I would recommend this to anyone that might be looking ! A quarter of the time and none of the hassle! Carol

Great place to look for a car. Staff was wonderful and so friendly. Purchase was easy and Alison…read morethat helped us was wonderful and easy to work with. Will go back again and purchase another car

Recently bought a used vehicle from Kerry Ford and dealt with Josh Fisher. Overall great…read moreexperience. I generally dislike shopping for cars and working with dealerships, but this experience was very pleasant. Josh was very good to work with and no sales pressure.

I've bought my 2020 F-150 new and have had every service performed by Ford dealerships, including…read moreKerry Ford after I moved to Ohio. For five years I trusted Kerry with this truck and spent a lot of money maintaining it. That trust is gone. I brought it to Kerry for the 130,000-mile service. Nearly $900 and almost four hours later, I drove away. Less than 24 hours later, while driving down the highway, warning lights came on indicating the transmission was overheating. The truck started smoking and fluid was coming out from underneath. I had it towed back to Kerry. The first thing I was told? "The transmission was overfilled." Unfortunately, that didn't exactly shock me. This wasn't Kerry's first fluid related f-up with my truck. Previously, after another routine service, my truck started smoking on the same highway and I had to have it towed back to Kerry because the engine oil had been overfilled. So yeah, when they initially told me the transmission was overfilled immediately after a catastrophic transmission event, I wasn't terribly surprised. Then, about a week and a half later, their story changed. Now I'm told it was a CDF failure, apparently a known issue with the 2020 F-150, and the transmission overheated and vented fluid. And the fact that this happened less than 24 hours after my $900 service? Just a magical coincidence. Maybe it was. Maybe I just won the world's shittiest lottery. What really chaps me something awful is that I've done everything the right way. This truck has been serviced exclusively by Ford dealerships since I bought it new. I trusted Kerry for five years. Less than a day after a $900 service, I have a catastrophic transmission failure. Riiiiight. Kerry's solution? "Here's your $5,400 bill." I didn't expect a free truck. I expected them to give a crap and work with a five year customer to find a reasonable solution. I offered the GM several potential solutions. Nothing. No call. No email. No text. Not even a courtesy response. Just silence. That's a pretty interesting business strategy when you're dealing with a customer who has a 136,000-mile truck, has spent years servicing it at your dealership, and was potentially in the market for another vehicle. Five years of business earned me a $5,400 bill, a changed story, and complete silence from the GM. Hell of a loyalty program. To their credit, they did accomplish one thing: they convinced me that Ford builds pieces of garbage and Kerry Ford has no problem leaving its customers holding the bag.

Great service friendly staff, competitive rates, better than dealer...stands by their services…read moreuntil they get it right.

Mike Theis has been very helpful over the past years with my elderly Aunt Marian Zawaski. He always…read morekept her cars running and helped her buy several cars from Theis Motors over the years. Very Fair and Honest place to do business.I would highly recommend them for any used car purchase. I have always done business with them whenever I come to Cincinnati.

Great experience overall ! didn't take all day to buy a new car . I would highly recommend. thank…read moreyou Joda Green and the rest of team ! Very impressive!

My car went in for a routine service and was ready within an hr but we were not notified that it…read morewas ready for another hr. There was no apology for the delay all they did was make excuses. This is a second time we had bad service.

If I'm honest - having to take my car to a "car shop" even for routine maintenance is like going to…read morethe dentist. You know you need to go but you don't want to. So I'm happy I've found Christian brothers. They have been very transparent, have great service and fair pricing. The staff is constantly pleasant and responsive. We've taken several cars there and each time have received good service. Today was an oil change. I appreciate the free inspection to know what needs to be considered for future work. They also give photos of the items in question. The waiting area is always clean and comfortable. When I picked up the car there was a handwritten note thanking me for the business. In this day - any thank you note is an above and beyond gesture, but to have it hand written was a pleasant surprise. I will definitely continue to do business with them.

He made it right i can't fault them for that actually. Did the right thing. I should have waited…read morebefore i ripped them apart. Honest shop.

The best transmission plant ever! Best thing is it's near a Ruby Tuesday Restaurant 1 mile away!read more

I am beyond frustrated with the Ford Motor Company. My husband and I bought an Expedition in May…read more THREE WEEKS after we bought the car, the on screen navigation stopped working. It was of course under warranty, so we took it back to the dealership. Instead of replacing the entire system, they are attempting to fix it piece by piece.... And each piece has to be ordered, which takes over a week. I just paid a $600 car payment on a car I have not SEEN in a month!! And when Matt issued a complaint, they tried to give us a tiny rental car which would not have fit our double stroller or our carseats. My calls to corporate have gone unanswered and my car is still being held hostage.... Would love some communication from Ford...every corporate number i have tried requires a code....which the average consumer doesnt have access to. the messages i have left have gone unanswered. my number is 513-259-4362 minime0910@hotmail.com

These guys are fantastic. Sam helped me investigate a used McLaren purchase and found problems that…read morecalled it off! A godsend!!!

Smyth Imported Car Service appeared to be the shop that could make my 1969 MGB GT run as good as it…read morepossibly could. Essentially I was requesting a expert tune up. That is what I received. Sam and his son sorted out the ignition and carburetors replacing many parts including the entire fuel system, and the gas tank. The results are gratifying. This MG is fun to drive again, almost like new. This is said after driving over 400 miles in 3 months since Smyth worked on the car. I reserved one review star because of the cost of this work.

Had a great experience with the Ram service department. From start to finish, everything was…read morehandled professionally. Communication was clear and consistent, the quote was upfront with no surprises, and the work was completed exactly as promised. It's not always easy to find a service team that's both efficient and transparent, but they delivered on both. Best service experience I have had to date! Work completed. -spark plugs -differential fluid -Top fin (valet blasted it off in a parking garage) -Exhaust leak -etc. Keep up the good

Bought a new Ram 1500. They were attentive and helpful in obtaining what i wanted from another…read moredealer outside of Cincinnati. Pickup was easy.