Would rather be unhomed then be a tenant in an APlus Management property. Do yourself a favor and rent/buy from anyone but APlus Management. The owner, Amy Hanson, likes to make up lies - if you do rent from them get everything in writing. Also, she likes to post about tenant issues on her personal FB page: https://www.facebook.com/amy.karns Their website should be: aplussucks.com vs. what it their current domain name is. read more

Rather than give a laundry list of issues throughout our 3+ years. I will simply say if you are a property owner. YOU CAN DO MUCH BETTER. If you choose not to listen............ read more

I've posted reviews before. Someone I know in the SLV recently asked about a rental that A plus listed. No! Run! I advised. It has been several years since I had to see or deal with Barbra (typo stays. I forgot her name, which felt good;). We own a lovely Victorian. No surprise visits during dinner. (Rude! A phone call would be nice.) Every day I give Thanks and am very Grateful that one no longer has to rent or needlessly encounter unprofessional people like her. I have it on very good authority- my husband and a friend - that this b**chola has asked and offered to pay for a good Yelp review. Her friends did it. One, C.D., another peace loving hippie (sarcasm) did so after I posted in 2014. Small town. Word gets around. The timeline speaks for itself. Nice try! You still are a mean and unprofessional person. Fact. There are too many qualified people who can do this job and benefit the community. Also: She is NOT A LICENSED REALTOR! Ask for her BRE number! Watch her cringe or blow up. Depending if she deems you a moron. She treats many renters like they are uneducated lowlifes. real pro. . . Methinks if Yelp had a negative star, this broad would blow it out of the water! Ha! Trump would love BarBra. read more

Very disappointing ... I have a 5 year old gentle as a lamb pit bull. He goes everywhere with us and is never left alone. He tolerates my kids standing on him and chasing him. I would never think twice about him with any child or any other dog for that matter. A+ will not rent to me because of my loving sweet dog ... I believe that is discrimination and I am very disappointed! read more

After reading all the negative reviews, one feels relief and compelled to share. Barbara is beyond rude and condescending, and obviously an angry person. I know one her former friends who confirmed she is bad news. The first time I encountered this woman was 2011 when she confronted me by screaming, yes, screaming, that I had parked too close to her precious Ass frame business. She freaked out my dog, who remained in the car, it was that scary. Jump to a few years later when I'm with someone who drops their rent off...I exclaimed, "Do you KNOW that woman?! She's evil!" He agreed but said he been renting from A+ since 2002 and rarely had to deal with her, thankfully. When dealing with Barbara on the phone, it creeped me out how when she realized she wasn't speaking to a moron, she changes her tune to "conspiring friend" which is disturbingly manipulative. Zero compassion. Makes mama kardashian look pleasant. Apparently, Barbara is not licensed. Her paperwork displays no license information with the BRE. I did ask for her Bureau of Real Estate License Number recently. She hung up on me. I believe her to be an employee of someone who probably is licensed. Who knows? One thing we all know from the reviews below is that Barbara is full of self importance, hence the strict appointment crapola she pulls. Come on! Answer the phone! The person I am engaged to and live with has rented from A+ for twelve years. Never been late with rent (she jacks it up 30% if you are a day late) and today Barbara left a 60-day notice taped to the door. What a pro. Perhaps the law has changed, but I am told it should read 90-days. Not dog friendly. Ignores needed repairs. A realtor friend recently mentioned the rental is a major red tag and probably why we have to move: code violations. Barbara's excuse? The owner is selling. Yeah, right. Stephanie Doe read more

Just spoke to them about a property for rent, after getting a callback days after leaving messages. They're condescending, rude, and downright unkind. They never pick up their phone, even their emergency line... They should be ashamed-isn't a realtor/property managers job to PICK UP THEIR PHONE AND DEAL WITH PEOPLE? If I had my property listed with them I would be SCARED. DO NOT DO BUSINESS WITH THESE PEOPLE! They are scumbags. read more

Run and hide!! Terrible property manager! Barbara is rude and condescending and never answers her phone.

I would advise anyone to never deal with this woman. She does not answer her phone UNDER ANY CIRCUMSTANCE. You call her, then she will call you back at some of the most unreasonable hours (before 8am) She told me and 3 others that we had been accepted for a rental, then 5 days later tells us she no longer want to rent the house to us. Imagine if we had put in our 30 days notice, we would have been homeless because of her. She is extremely rude, and blames YOU for not answer calls/playing phone tag when she never answers a single call. I dont know how she would have been as a property manager, but she was an absolute nightmare to try and get a house from. We were nothing but polite and nice, but she talked to us like we were a bunch of idiot college kids. She has no people skills, and could potentially screw you over if she doesnt like something. Do yourself a favor and DO NOT SUPPORT BUSINESSES LIKE THIS. She will jerk you around, like i said, she told us we had the house and could sign the lease. 4 days later out of the blue she says she no longer wants to rent to us because we dont communicate well enough with her. Even though she refuses to answer the phone ever, she sounded happy that she was letting us down. Extremely condescending when she told us we didnt have the house anymore too. We are just college kids trying to rent a house for school, we have good grades, good credit, and parental guarantors, and she still treated us like shit. read more

I found a property on Craigslist that seemed like the perfect fit for myself and my family. I googled A plus property management to see if they had a web site. What I found were a bunch of negative reviews. After my experience with Barbara and A plus property management I feel that it is important to share my experience. Through out the whole process I felt the owner was very truthful, no BS. She never kept anything from us. She is a very logical person, which I found very refreshing. I can see how very emotional perspectives could take her logic as rude, but rude is just someone taking something personal. Overall I feel good about the experience, even though we didn't get the house we wanted. Thank you A plus for a refreshing and truthful experience. read more

I've not rented from Barbara as I am a homeowner, but she was my Mortgage Broker over 20 years ago when I purchased my first home. I learned an acquaintance (friend of a friend), Stephanie, whom I barely know, posted a scathing review and am shocked and appalled to see my name invoked and want to set the record straight. I never said anything negative about Barbara, nor would I, and am dismayed to have been used so falsely and immaturely in this way. Barbara is efficient, professional, honest, ethical - and does not suffer fools. I happen to like that. She guided me deftly through an at-the-time bewildering process, and brought me out the other side with understanding, compassion and competence. She was on top of everything! She was a friend years ago, and I have the utmost respect for her. If I were in the market to rent, I would not hesitate to use her. And if I needed to rent out a property, I would definitely contact her as an option. Bottom line: she's trustworthy and a straight-shooter, or was with me when I had business dealings with her. And I seriously doubt this leopard changed her spots. It's in her DNA! read more

I recently signed a lease with Barbara.. She was recommended to me by a colleague who had rented from her for three years and spoke highly of her. I got lucky - Barbara had a place that was the perfect fit for my family. The process was fast and easy. Within less than a week from my first call we had signed a lease. Barbara was throughout very professional, pleasant and responsive. As a busy professional myself with a demanding job I really appreciated her professionalism and no-nonsense approach. I have always rented from private landlords and was worried I would have to deal with a lot of red tape dealing with a property manager, but Barbara was easy to work with. Looking at these yelp reviews, it strikes me that all the one-stars are from kids. If your an adult who knows how to do business I think you will get along just fine with Barbara. read more

This is the WORST property management company in the San Lorenzo Valley/Santa Cruz area. Each time I've contacted them about a rental, they either didn't return the phone call (BAD customer service even if they already rented the place...take it off of Craigslist) OR she is the rudest and most condescending person me and my husband have ever had the misfortune to deal with. These companies are making money to handle other people's properties in a professional manner and they aren't professional at all. I shouldn't feel like I'm getting a colonoscopy because I'm trying to rent a house. That being said, I wish I could contact the owners of these properties to let them know how horrible they are. I would never want my house being managed by such disrespectful and unprofessional people. I will NEVER reach out to them about ANY property again. read more

Use A+ Property Management as your last resort from homelessness! I would give her zero stars if I could. My husband and I contacted A+ Property Management and met with Barbara at the property. We are seasoned professionals that lived in SLV for 12 years, and held steady jobs during the entire time. Barbara made rude and discriminatory statements about another interested party, such as: "I don't really like him, he smokes, and I can't wait to get away from him. AND, he is a laborer, etc." Barbara also made a statement with my husband discriminating her clientele, as low-income earners. I knew from that moment on that it's going to be challenging working with her. I provided all the necessary documentation that she needs, including letter of reference, vaccination certificate, deposits from checking and savings for the past three months, and last year's w-2 and Income return. I applied a week ago, and I still have not heard from Barbara about the status of application. I agree with another reviewer that she changes her tune based on her audience. Available rentals in SLV and Santa Cruz County are few and far between that are reasonably priced, we don't need a poor property manager to make it harder. read more

I have been living in an apartment for over 2 years that transferred Realtor Agents. Huneycutt was okay. The property owner and Huneycutt helped with any problems you had. Unfortunately, less than a year of my move in A+ Property took over. Since then they have raised prices on units for whomever they felt like raising the rent on and for how ever much they wanted to. They lie about what they are charging tenants, lie about who lives in the apartment complex, don't cut grass as often as they should, they don't fix anything unless you call several times. Mind you the apartments I live in have the police out 3 days out of a week. This is the minimum. The older lady with the red hair is honest, to point, and helpful. She know how to talk to people and inform you until you are able to come to an agreement. Michael, whom I believe is her husband, is the rudest most disrespectful person I have ever met in my life. If you are in a business you should know how to talk to people and know how to work in with a business ethic mind frame. If something doesn't go his way, he will take it to a personal level of his own and do everything to make sure you time under contract is unpleasant. I love my apartment, love my neighbors, but I hate, HATE the property management. Sadly, everyone has complain on them to the owner. I would stick around these apartments but I can not handle their poor management. P.S They don't fix things, just find a way to cover the problem, like the underground leak they paid to have paved over top it. read more

Today I called the property management company because I was interested in a rental. The woman who called me back was very rude. She discriminated against me because I section 8 even though I have a 780 credit score and stellar credit references. She told me you're still talking and there's nothing more to talk about! When I try to tell her that it was not very nice that she was so rude to me she just kept saying why are you still talking to me I have nothing more to say we don't except section 8 and we don't rent to low income people! I would not rent from this company no matter what! What a horrible human being! I have been discriminated against as well as bashed by a stuck up and rude bitch. I did not deserve that I was nothing but kind and trying to be professional. Yes I did tell her to F off. I would definitely recommend anyone to stay away from these people and I plan on reporting them to the fair housing. read more

No Stars no positive feedback, this devil should not be in business. As a realtor I honestly don't know how or who keeps her in business. She is very rude and has zero professionalism. Calling other people names, yelling and posting fake ads is just incomprehensible. read more

i just want to say that barbara at a+ property management is so pleasant, so accommodating, so nice. truly. i've just rented a property that she manages (i;m a renter again...), and she has totally gone out of her way to meet me at off-hours, expedite my application, etc. she even sent her cleaning team back to my rental when i called about some things being not quite clean prior to my move-in. honestly, i've never rented from a property management company, and i haven't been a renter in a verrrrry long time (the real estate market, don't ya know...). but, so far, i have to say i've had a very positive experience. especially compared to another property management company/person in the san lorenzo valley who shall remain nameless. rentals in the san lorenzo valley are few and far between, especially good ones. do not hesitate to work with barbara if she is managing a rental you are interested in. read more

Wish you could put negative stars. This lady is rude, like most property managers are but in no comparison to the others. She's not someone you want to rent from or use as a manager. Keep searching. read more

We found a property on Craiglist and set up an appointment, the initial viewing was good and all interaction with A+ after that has been wonderful. They have been extremely quick to fix any and all problems and have made fixing the small problems of moving in very easy. Kim has been excellent in helping us and we are looking forward to this experience and hope the service remains excellent! read more

I have rented an apartment from them in Santa Clara for over a year and my experience with Kim has been very good. There was an issue once with the heater furnace and once with the water heater, but they got addressed promptly within short timeframe. Tenant's concerns are addressed immediately and the property is managed very well. The neighbors have been very friendly and we enjoy staying here. read more

As a property owner I was looking for a local property manager after self managing my rental for 6 years. Several of my friends have rented from Barbara over the years and recommended that I contact her. When I called Barbara I left a message and she returned my call within an hour. I was able to setup a meeting with her on a saturday to view my rental property. Barbara showed up on time and spent an hour and a half talking with me about the property and the ins and outs of the rental market from her perspective. Barbara has been a property manager in our area for 20 years and gave me a ton of input and invaluable advice. Barbara seems like a get it done, no nonsense business woman and as a business person myself I not only respect that but highly value these traits. Barbara was very thorough and personable, knows what she is talking about and anyone looking for a property management company should absolutely consider hiring her. read more