I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite Property Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it. read more

This place is getting worse. No real person responds any phone calls or emails. They keep adding unexplained charges, and it feels like a scam. Honestly, it seems fraud. read more

Over the past 5 years, Gustavo has proven to be without a doubt, the BEST property manager my wife and I ever had the pleasure of working with. He is consistently always available and responsive (even on weekends at family events), and just a text or phone call away regarding any maintenance issues, or accidentally getting locked out. He resolves any random thing we throw his way above and beyond already high expectations in a very professional way, and with unbelievable speed and quality. We have recently moved, and the thing we miss most is having Gustavo as our property manager. read more

Calbay is such an iconic company imo. Lived in the bay for a decade and haven't encountered any company this polite and fair up until rented an apt in Lodato ave, San Mateo. During the 4 years I lived in the complex with my husband and daughter, Gustavo Solis, apartment manager had been nothing but kind and fair. Qualities so hard to find in any rental apartment complex honestly. Lodato ave apartments are remodeled, clean and safe with great location! Gustavo always make sure the tenants are properly cared and service requested are efficiently done. He always informed us about changes if there were any and tried to keep costs of our living wouldn't exceed what we previously agreed on! He even refunded my deposit back after 4 years! I highly recommend working with Gustavo and Cal Bay properties. read more

My partner and I had the pleasure of working with Gustavo, our building manager, for 2 years. He was extremely responsive and helpful throughout our lease! Whenever we had issues, Gustavo would address it right away, and if we were ever out of town, he would help collect our packages. read more

Gustavo of Cal Bay Property Management was one of the most responsive building managers that I've had the pleasure of working with. Everything should be requested through their portal, which is such an easy way to keep track of everything, but when I did have any questions or maintenance requests, I would simply text Gustavo, and he'd have someone out immediately to fix the issues. He is also very professional and straightforward. Moving in and out was such a breeze and stress-free. I highly recommend Cal Bay and if you're lucky to move into a building managed by Gustavo, even better! read more

For nearly three years, Gustavo was an exceptionally attentive and responsive property manager. He is approachable and adept at addressing maintenance concerns and various requests, he consistently provided valuable assistance. read more

Gustavo was my property manager for 1.5 years and was AMAZING. He and his team are so responsive and extremely attentive to detail. My building was recently sold and it's a shame that they decided to go with another management company. There really is no comparison... It's safe to say that the entire building misses Gustavo and our positive experiences with Cal Bay. He's a fantastic property manager, extremely caring, professional, and friendly. I highly recommend finding an apartment that is under Cal Bay management. read more

As Bay Area Natives and lifetime renters, our past 3 years living at a Cal Bay property is by far the best experience we have had. Namely, this comes down to only one person - Gustavo. There has never been anyone we have had as a landlord or property manager that matches the care, responsiveness and professionalism Gustavo brings to the job on a consistent basis. Gustavo has made it virtually impossible to leave given his commitment to us as tenants. For example, any building repairs or upgrades, be it utility shut off work, pressure washing windows, or really anything and everything going on with the building is communicated promptly and professionally. On an individual basis, Gustavo provides an experience as if the multi-unit complex is just our dwelling. We know he is consistent to all tenants as well in providing this measure of care and we feel very secure having that level of service at our building daily. We are lucky to have such a building manager and Gustavo's impact is appreciated routinely. Thank you Gustavo :-) read more

Cal Bay Property Management - Property Management Near Me - Saratoga, California

We are super lucky to have Gustavo as our property manager. He does a good job ensuring the grounds are well taken care of and clean at all times. He is very responsive whenever I reach out to him and is able to get any issues fixed quickly. He listens to our housing related concerns and is very professional. read more

I've been living here for over 3 years and have no desire to leave. That's primarily due to Gustavo who's been so amazing at managing the property. The few times I've had issues with my apartment it's addressed immediately. And he's gone out of his way to help me get accommodations after I had surgery that limited my mobility. read more

We rented a property on Ravenscourt Ave and although the area was not as desirable, our rental experience made up for that. Ricardo was incredibly helpful and went out of his way to make sure everything was always taken care of. On multiple occasions he woke up with us at his door because we got locked out and he helped us with no hard feelings each and every time. In addition, he handled any maintenance requests in a timely matter and always checked in after the job was complete to make sure we were happy. I would definitely rent again with Cal Bay and we really enjoyed our experience at our apartment. read more

Gustavo is very pleasant and professional since day 1. There is no job that is too small or too big he can't tackle. He has a can do attitude that's under his control. We are very lucky to have him as our property manager. read more

Gustavo was our property manager for 3 years and he was always attentive and extremely quick to respond. Cal Bay was very organized in general but it was nice knowing that Gustavo was always around if we needed help. read more

Honestly, Gustavo and his team are THE best property management company out there. It's super unfortunate that our San Mateo apartment building recently switched management companies...majorly missing them already!! Gustavo was always ready and willing to help with any inquires. Whether it was a general question or repair needed, he would be super quick to reply. I couldn't have asked for a better property manager. Also! Even though Gustavo is no longer our current property manager, he still responded to several repair inquires I had post property management transition, that our new property management company has ignored. Even though he or his team could've easily said "not our problem anymore", that was never the response. Highly, highly recommended. Major shout-out to Gustavo!! read more

Gustavo managed the apartment building I lived in South SF. He was very quick to respond to any issues we had, and also addressed them in a timely manner. My housemates and I appreciate how attentive he was to all the tenants needs, and goes above and beyond to make improvements for a better, more quality living. Thank you for helping us with all of our needs. Whether it is helping us set up our internet, losing/forgetting our keys, and doing things to make the apartment more secure. Not once have I been disappointed by them. I wish I could continue having CBPM as my property manager. read more

This review is coming from a contractor perspective. We complete a lot of drywall projects for different property management and plumbing companies and had the best experience with Cal Bay. Our company was hired by Cal Bay to complete drywall patches from plumbing repairs in multiple apartment units and the parking garage in Mountain View. Scott and Maria were both extremely responsive and helpful with coordinating with the renters. They were very thoughtful of the renters time and experience throughout the entire process. I highly recommend working with them as either a contractor or tenant! read more

Gus is an amazing property manager! The apartment I was in was very well taken care of and management was super responsive to any issues that came up. Would highly recommend! read more

I was one of their tenants and had first hand experience of their professionalism. They manage their building very neatly, everything they do is of top quality. You live there and know that you are never left alone if the apartment has any issue, not that it had any issue because it was well renovated and updated. The property manager Gustavo was amazing, I wish all the property companies run like these guys. They set up online payment and respond to your request efficiently, most importantly you can feel that they genuinely care about you not treating you as a money generating tenant, that makes a huge difference. I would highly recommend you rent a property managed by this property company. read more

Living at one of the properties, I've had such an amazing experience with Gustavo as my property manager. From the moment of contact to inquire about the apartment to moving in. I have never had this level of assistance and support from any other place. Gustavo is always responsive and continually follows up to ensure I have everything I need. If I have any concerns or issues that arise, they are dealt with immediately and never pushed away. Can not express how much Gustavo goes above and beyond to make sure everything is great for the tenants! read more

Cal Bay is the management company for a complex right next door to ours. When the fence blew down in the January storms, I could not get in contact with the new owner. Once I finally made contact in April, Scott orchestrated the repairs, and the fence is now up and beautiful. Much easier then dealing with the neighbors we have had in the past! Thank you to their great team of professionals. read more

My wife and I have lived in our apartment since 2014, prior to Cal Bay taking over as the property management company. When Gustavo became our property manager, it made all the difference in the world. Gustavo is professional, attentive, and very responsive, and overall a very nice person. He makes sure that any issues are addressed immediately, no matter how big or small they are, and he does a great job of keeping the property in good shape. He is the major reason why my wife and I haven't moved. We are truly fortunate to have such an outstanding on-site manager. read more

I was a tenant from Nov 2019 to June 2021 and work with Gustavo as our property manager/regional manager. He was very attentive and professional with my needs and questions, and I had a lot! I wish all Property managers were as organized, helpful, and knowledgeable as he is. read more

I'm very happy with my experience as a tenant so far. Gustavo was extremely helpful and courteous during my apartment search and move in. I evaluated about a dozen mid-peninsula apartment complexes, and am confident I settled on the best one. I would definitely work with this team the next time I move. The apartment itself is clean, modern, and well designed. The kitchen appliances are great, especially the gas stove. There are also tons of electrical outlets with USB ports, which proved unexpectedly important as I arrange furniture. Apartment location: Chestnut St, San Carlos Tenure as of review: 1 week read more

Above and beyond doesn't quite describe the lengths Scott and his team will go through to work with you. In an era wherein cold avarice and lack of support are endemic to the human condition, CBPM went out of their way to assist in securing a safe place for my family and made sure that all options were explored to accommodate us. I'm beyond impressed and would strongly recommend other management groups to take a cue from this team. They really do put people first, sincerely care about their tenants and buildings, and are genuinely interested in the well-being of their clientele. Thanks again CBPM! 10/10 highly recommend. read more

Scott from Cal Bay Property Management responded to my concerns and set up a meeting with me to talk through the issues. There an an incident that happened on the premises that alarmed me and created some concerns. I emailed Scott with the issues and we talked through an action plan to cover that along with several other maintenance issues. So far, I've seen progress on what we've talked about and improvements on the premises from reflective marks on stairwells to exterior lights that illuminate the premises on time. There have also been appointment that I've set for maintenance requests in my apartment that were met on time so I didn't have to reschedule. I'll keep updating as the action plan progresses. read more

We were tenants at 33 lodato av for 4 years. It was a great time. The apartment was renovated right before we moved in. During our stay - our maintenance requests were always taken care of within a reasonable timeframe and any questions or concerns were answered in a timely manner. Special thanks to Gustavo - our property manager who personally made sure our requests and questions were addressed. read more

Gustavo has been the most responsive and proactive property manager I've ever had the pleasure of working with. Whenever I submitted any maintenance requests online when I lived in the property, he would follow up with me immediately, within just a couple of hours, and get it fixed ASAP. Even during and after moving out, he made sure that everything was clear and settled. In addition, cal bay property looked out for its tenants during Covid. Thank you for caring about your tenants and making it a pleasant almost-4 years of stay in my apartment. read more

Just wanted to update and reinforce that this team is truly awesome. As we look through reviews of new property management companies out of state, it's so clear that not all companies operate the same way Cal Bay does... most seem to be horrible. Unfortunately Cal Bay has spoiled us with good management and now we have high standards for our next apartment/house! read more

Gustavo has always been very attentive if any issues arise and has a solution right away. Apartment is large and comfortable. Gustavo has gone above and beyond anything you can expect. read more

My wife and I lived at the in an apartment owned by Cal Bay for over two and a half years. Gustavo was our building manager and he was always quick to respond to our requests and consistently followed through. He really made the difference between a good living experience and a great one. I'd highly recommend this management company to people looking for apartments in the Bay Area. read more

We moved in to the San Carlos location a couple of months ago. Gustavo has been amazing since the very first phone call I had with him to schedule a tour of the unit. He has been so great, his description of the unit over the phone were accurate. He makes himself very available and is very responsive, regardless of what you need. Before moving in, my husband and I even thought it was too good to be true... well it's not, you can trust him 100%!! Moreover, the unit was completely remodeled, everything is new, plus the rent is not overpriced (which often happens in the bay area). The property is very well maintained, they keep on improving their units (they lately built new patios for ground floor units). Thank you so much for everything, thanks to you, we love living here!! If I could, I would've put 10 stars! read more

I lived in a property managed by Cal Bay Property Management until just recently. Gustavo, the manager of my old building, was always so kind, responsive, and diligent in helping me out in every way possible. He is very professional, and truly cares about the happiness and comfort of his tenants. His kindness and courteousness is truly second to none. When I moved out, he made sure I received my deposit in a timely manner, and even checked to see that I received it after I moved out. I've heard horror stories about people moving out of buildings here on the peninsula, and I'm very fortunate that this was not my experience with Cal Bay and Gustavo. They mean what they say, and they keep their word. True professionals through and through. read more

Gustavo is one of the most tenacious and understanding property managers I have ever worked with. All issues that I brought up to him were dealt with almost immediately, and with tons of grace - he is the nicest manager I've worked with. Even months after I had already moved out he assisted me with a financial issue and was very easy to work with. If you have the opportunity to work with Gustavo and Cal Bay, consider yourself blessed. read more

CalBay PM has made my move in and move out process pretty easy from beginning to end. I lived at one the complexes they managed near Rose Garden area in San Jose, CA. The unit was refurbished, and I was one of the first tenants to occupy the refurbished unit, never had any major issues inside the unit since it was new and very clean. I think I contacted the PM once during the two years I lived there to fix some gutters outside that were draining to my front door, and they had a handyman over the next say addressing issue. They would always email or text us in advance if any major work was being done on the complex, so tenants were prepared. Overall, had a good experience. read more

We've had a great experience as tenants in a property managed by Cal Bay. In particular, Gustavo deserves major kudos for being an excellent property manager. He checked in frequently and was always happy to hear and address any concerns we had. He is top-notch! read more

Gustavo has been the most excellent manager we have ever had. We were lucky to find a perfect place in Sunnyvale and whenever we needed something, Gustavo was extremely responsive and did the best he and Cal Bay could do to make everything right. We had reached out to him about some minor issues with lighting and plumbing and he promptly reached out to someone to take care of it as quickly as the very next morning. That is excellent service. Without hesitation, I would absolutely recommend Gustavo and Cal Bay to anyone looking to rent. read more

Gustavo is an amazing property manager. On top of being very responsive, and easy to talk to, Gustavo made living at 681 Cedar street in San Carlos enjoyable. We seemed to always rent from small business owner rental properties, so having Cal Bay Property as our rental management we were skeptical. Transactions for monthly billing was simply, the moving out process went smoothly, and we received our deposit back in a timely fashion. If you get to have Gustavo as your manager you are in good hands. read more

Moved in to one of the San Mateo properties last year and so far I've had a great experience. The manager Gustavo has been so good to me and my family! Anything we need he's there for! He's very good at communicating and goes the extra mile for anything needed. Thank you so much. read more

Gustavo was SO GREAT!. I had to pull out of a rental last minute due to some relocation issues with work. Aside from not being able to move in, Gustavo was still on top of making sure I got my deposit back so fast, and text me when he sent it and to make sure I received it. I am so sad that I am not going to be able to experience Gustavo as a manager. He seems so on point. I hope that one day he will manage one of my buildings. read more