Outstanding in every way. Very Honest. Moise and his full staff will take care of every need…read moreincluding great and quick maintenance requests and full, accurate reporting of results and performance.

Referral Realty really earned their rating due to the move out procedures and insane lease…read moreaddendum. When we signed the lease we noticed this ridiculous clause that indicated that the tenant would be responsible for "paint touch ups" upon move out. I immediately contested because this is normal wear and tear and should not be the burden of the tenant. In my opinion, the owner and/or this company, was trying to avoid as much overhead costs as possible. Unfortunately we needed a new place stat and the agency did not budge. We had to terminate our lease early due to unexpected life changes. Dutifully, we agreed to the termination fee even though I'm the one who met with prospective tenants and arranged the tours. In my opinion, they didn't do much. (They claim the termination fee is to cover this costs) Upon move out, we were reminded of the paint. My husband did his best to paint match but as one can expect, paint is never one hundred percent matched if painting over an old paint job. They demanded that a new paint job be done and because we broke our lease and we were there less than 6 months (I.e the paint touch up clause), we'd be responsible for 100% of the charge. I have contested it but Moise has stated that we are responsible for the repaint and will be moving forward with deducting it from my deposit. I do not know the costs and did not have a chance to negotiate. I am waiting for my deposit before deciding on next steps. But I expect it to be a huge charge given their insistence to paint the entire apartment. Overall- in my opinion, this company just wants to line their pockets with our money and not pay a single dime.

We rented a property managed by Marquise Property Management for the past two years and had a very…read morepositive experience with Harry McCaffrey. Harry was always professional, responsive, and helpful whenever an issue arose. Communication was clear, and maintenance requests were handled promptly.

I was looking for an apartment for the first time and decided to be patient until the right one…read morecame along. It was absolutely worth the wait when I met Harry from Marquies Property Management. From the moment he showed me the property, I knew I was in good hands. He made the entire process smooth, answered all my questions, and made sure everything felt just right. Harry goes above and beyond, and honestly, he's top 2 in the nation and he's not number two. Highly recommend working with him if you want someone who's not just doing a job but genuinely cares about helping you find the right place. This is actually my first Yelp review ever. I've used Yelp for years to help me make decisions, but I've never felt compelled to write one myself until now. That's how impressed I was with Harry. He exceeded every expectation, and I knew I had to take the time to share my experience so others looking for a trustworthy and outstanding property manager can find someone they can truly count on.

We used Dave Castellanos to handle the rental of one of our Rental Apartments. He handled the…read moreentire process, from taking pictures of the property both inside and out, listing on the web, screening applicants, showing the unit multiple times, running credit reports, and finally renting the unit. He handled the signing of the lease, collection of deposit and first months rent, and final check in , including a check in video to save in the tenants file. Dave has helped us in the past on a purchase of a property too. He is a true professional, and his firm is truly a "Full Service" organization

Fabi and Lilian did the best job possible in getting us the highest and best price for our…read moreproperty. We sold way faster than we ever imagined.We will definitely be working with them many many more times in the future. They are great a following up and making sure everything goes smoothly. They listened to us and took our suggestions to heart.

I'd reached out via Hotpads in regard to renting their advertised home but no one responded, which…read moreis generally a bit uncommon on the platform. After several days I gave up waiting and after calling was able to schedule in a viewing of the apartment. On the day of the viewing I received a text asking to move the viewing appointment. Not a problem. We show up a few minutes early to our new appointment time and end up waiting 10 minutes past with no word. I finally text our contact and a few minutes later receive a response that they're going to be late. We wait 20 minutes more for them but finally decide to leave since waiting over a half hour after already rescheduling did not bode well for a responsive future. Although the communication we received was friendly, I made a note of their name and do not plan to respond to their listings in the future.

I am really disappointed with this company. They will not do the right thing. They will only do…read morewhat the landlord/owner tells them. I have visible old water damage in one of my bathroom walls. There is no visible mold anymore, but the wall clearly has old water damage that was unremediated . So out of my own pocket, I paid a mold inspection company to come check it out. They tested various parts of the house with an Instascope - top of the line technology- and that wall came back positive for mold. When I told the landlord this, he came by and drilled a hole in the wall to try to prove to me that there was no mold. I took a piece of the wall that he drilled, and I sent it to a lab and it came back positive for dry black mold, spores. Very dangerous! Given these two lab reports one from the mold inspection company, and one from an independent lab, my "slumlord" says if he can't see the mold it's not there. The property manager didn't even look at the lab reports even though I sent them multiple times. Additionally, when they came to look at the house, they did absolutely nothing. They did not suggest to the landlord, that this should be remediated. You cannot just paint over an unremediated wall. Meanwhile my son and I are getting sick a lot. We use our bathroom you know! So disappointed. I was hoping they would do the right thing. But they will only listen to the owner even if he is a slumlord. Mold is dangerous! Mold needs to be remediated properly even if it's dry!!

This is a repost of my google review to make sure more people are reading my experience with this…read morecompany. So after 10 days of wasting time I can tell "you will be dealing with disingenuous liars in the Golden State Property Management". My horror story featuring George and Daniel (property manager) went on like this: I applied for 923 Live Oak Drive, Santa Clara on 01/07. Our credit screening and eviction report came clean on 01/09. Didn't receive any update after that regarding my application till 01/10. Called here and spoke with George, he said he needed to verify the employment. He had been doing God knowing what till then. He emailed my supervisor and immediately got a confirmation. I texted him and didn't receive a response on 01/10. Fast forward to 01/13, I had to call again to follow up as these scams will never call you back about anything. Then, I was able to talk to Daniel (property manager) and he said my application had been approved and he is offering me the apartment. YEEEEY! He said he will send an offer, after I accept it, he will send the lease which is 3 to 4 pages of BLUH BLUH BLU. Happy ending, right? NOOOO. You cannot trust a word coming out of these people mouth. They never offered me the apartment. Have been calling them for two days now and they are playing squid game with me. Stay away!

Golden State Property Management is a perfect example of mismanagement and miscommunication with a…read morefistful of unprofessionalism thrown in for flavor. Do not rent from anyone who uses this property management company if you value your time and sanity. They lie on the listing (features and amenities that were non-existent on move in), they do not inspect the unit, they do not disclose pest damage or infestation, they do not read their own leases, they do not fulfill their obligations for reimbursement or timely repairs, and they do not communicate in any professional way. Our property manager, Sandi, has not responded to our emails in about six months, is never available by phone (always on calls--who is she talking to all day?) and her assistant, Lucy, sounds scared, confused and exhausted every time I speak with her. The only person I have spoken to at GSPM that seemed kind and competent was their bookkeeper, Maha. If you let this company manage your property, it will fall into disrepair unless the tenants are extremely diligent and persistent in getting Golden State to schedule maintenance. Their maintenance company (Maintenance Pro) is actually very good, but it can take weeks or months to get work scheduled unless you nag them constantly. Whether you own property or are looking to rent, just run the opposite direction if you see Golden State Property Management. They're a mess and if all their property managers are as unprofessional and shady as Sandi, it's only a matter of time before they land themselves in serious legal trouble.

We have rental properties that we managed ourselves until we decided we needed a professional to…read morehelp us out because juggling everything became more than we wanted to deal with. We researched several companies and spoke with each to ensure we understood what we would be paying for. When I spoke with Desiree she was very patient and a great listener which I greatly appreciated because we felt like we had a lot to "dump" on her. She answered all our questions and gave us the most confidence over the competition because she oversees everything and nothing gets past her without getting the stamp of approval. We also needed work on a unit that we recently purchased that had a kitchen that was demoed when we bought it. I had already received 3 quotes from licensed and insured contractors that were through the roof. When I spoke with Desiree I gave her the run down of our properties and also mentioned we needed to complete a kitchen for our latest rental. She offered to have Artisan builders provide a quote prior to me signing any agreement or contract. We received a reasonable quote that was less than the 3 prior. Remodeling for us has always been a challenging process with contractors. Reno was hands down the best at his craft, timely and affordable. We couldn't have asked for more. 6months later we have been very happy with the professionalism, responsiveness and peace of mind Desiree has provided. We feel the service we are getting is worth more than what we pay and are happy to have found Metro Property Management.

I have been a client of Metro Property Management for two years. At the time when I was looking, I…read morechecked a number of other companies in terms of the price they charged and overall how I felt about them in person. Metro Property Management turned out to be one that was charging the most reasonable price in terms of monthly commission and other fees for renting my house out. In terms of quality of service I didn't know what to expect - as it was my first property to be renting out through a third party - until I met with the agent at the house. She was so passionate and knowledgeable about the neighborhood and the history of the houses that she earned my trust in no time. After two years of being with them, I attest to their dedication to their clients and professionalism and would recommend to anyone looking for property management companies.

KRC Group managed my rental property for 5 years. My only regret was not hiring Steve sooner. He is…read moreexceptionally knowledgeable about current rental values, market trends, and has the strictest process of vetting tenants I have ever seen. If an applicant was good enough for Steve, they were good enough for me. Steve's team has an expansive network of vetted and trusted vendor referrals. His maintenance manager, Marejka, is so personable and knowledgeable that I ended up asking her for trusted vendor referrals for my own residence. I will miss her dearly. Don't try and manage your property on your own. It is a business at the end of the day, and this company knows how to get business done. They have several packages to choose from depending on the level of service you need / budget you have. They have rightfully earned my referral to my community members.

Unfortunately, I had poor experience. We are out of state and made it clear to the agent Elsa that…read morewe were very interested in the property. We scheduled a tour and booked flights to come see it. Days later, the agent informed us that another applicant had already been selected. We were never offered a virtual tour or the chance to apply first. This lack of communication and professionalism caused unnecessary inconvenience and cost. I would not recommend this agent, especially for out-of-state renters.

I rented a house managed by Property Management Silcon Valley for 8 years. I had to move away…read morerecently (where I experienced a rental home not managed by PMSV, and it was like night and day). I appreciated PMSV before, but now I truly see all they do and how much they take care of their tenants and owners. I am so excited to be moving back into the same house I was in before that's managed by PMSV. I can't wait to get back. They truly take care of their homes. The homes are spotless upon move-in with everything tested and working perfectly. And someone from PMSV comes back to the home every 6 months (at the renter's convenience) to make sure all the smoke detectors and everything else is working. They respond to every question and maintenance request lightening fast. Also my move-out walk-thru was actually fun, and I received a very fair portion of my security deposit back. Also now that I'm moving back in, I'm experiencing all the PMSV magic first hand again. They basically hold one's hand through the entire move-in process. They are a dream come true. Most of my correspondence has been with Steve McCoy who is a PMSV Property Manager, Broker, Realtor. He's a true gem. He and everyone I've encountered at PMSV is extremely professional, knowledgeable, kind, and compassionate. I simply can't recommend them highly enough.

Properly Management - Silicon Valley has thoroughly impressed me with how open they are to…read moreconnecting and listening to their tenants' concerns. I am also impressed in their promptness when resolving maintenance requests and their flexibility as far as working with their tenants to create a comfortable living environment.