I showed up after a warning appeared on my dashboard: "right rear wheel bolt loose". That got my…read moreattention and the nearest place was Sparky's, ten minutes before closing time. Three guys came out to check the on-board diagnostics and wheel bolt torque. They determined it was a sensor malfunction and safe to drive. Spent time explaining some of the idiosyncrasies of this vehicle. Everybody charges for checking the diagnostics. It's expected. Happy to pay. They refused. Wouldn't charge me a dime. I told them I live in Austin and didn't know whether I'd be a return customer. Didn't care. Still no charge. And the garage itself? Clean, well-maintained, well-lighted.

My brake light was out and I was having difficulty finding anyone in NB to fix it on short notice…read more I called Sparky's and they were very friendly on the phone and said they'd be available in an hour. I showed up and I was in and out of there in 20 minutes- despite the massive rainstorm that appeared as soon as I handed over my keys. The waiting area is clean, cool and welcoming too. Thank you so much for amazing customer experience. I'll be sending everyone I know your way!

Warning...long post but worth the read if you are contemplating taking your vehicle here to get…read moreworked on. Do not take your vehicle here if you want it fixed properly. Synopsis: 1- They did not properly install my tank. 2. They did not use the supplied parts resulting in a defective installation (they threw away one supplied part that was critical to the installation). 3. They broke my fuel sending unit...twice!! 4. They dumped 15 gallons of diesel ($3.62 a gallon...$54.30 worth!) on the floor and did not replace it...but offered to replace it and charge me... I took my 2021 Ram 3500 here at 1 in the afternoon to have an aftermarket Diesel tank installed. The guy at the check in counter said that they can install my part but defective customer parts are not warrantied (as they should not be) but the labor to install the part was. I supplied them with the exact instructions and emphasied to them that they MUST only use the parts supplied. They told me my truck would be worked on and ready by the end of the day becuase they were slow. Never heard from them by the close of business. Called the next day at 11 in the morning and they said they just got it in. They called later in the day and let me know they broke a part off of the fuel tank when installing (the fuel sending unit hose connectors). They broke it becuase they did not properly install the tank on the truck. They said they could sell me one (For over $600) or I would have to pay to replace it myself becuase customer supplied parts are not under warranty...even if they break them...I was able to get a replacement under warranty so they installed the tank again and said it was ready. I picked my truck up, filled the tank and fuel spilled out all over the ground...Took it back to Cambridge and spoke with the Head Mechanic (Mike). He said my new tank must be defective because they installed it "correctly"...they did not. He then said that their labor was NOT warrantied because I supplied the part...direct contradiction to what the guy at the check in counter stated to me. After 45 minutes of "discussing", Mike finally agreed to "prove to me" that the issue was the tank and not the labor. I watched him put my truck on a lift and proceed to remove the now full tank (about 400 pounds worth of fuel now...52 gallons...minus what spilled all over the place due to the faulty labor). He used a transmission lift/jack to support the tank but it did not operate correctly. One of Mike's other mechanics hit the emergency release switch on the jack and it dropped the whole tank 3 feet (falling on the other mechanic), resulting in another broken fuel sending unit...which they would not replace even though it was their fault so I had to go get another one (a total of 2 $400 sending units now that they have broken). Mike removed the tank and I discovered that they did not use the supplied gasket during the installation (remember, I stressed to them that they must use ALL supplied parts) which resulted in a poor tank seal leading to the Diesel spilling out all over the place. The gasked I supplied for the install had been thrown in the trash. They went and found the discarded gasket, reinstalled they tank and it worked perfectly. Final insult to injury was that they spilled and removed 15 gallons of Diesel ($54.30 worth) and refused to replace it. This whole debacle took nearly 3 days...a far cry from the 5 hours I was told it would take. Do NOT use Cambridge Auto Center if you want your repairs/Labor to be done correctly, on-time and warrantied...they suck.

Went in to have a cross threaded lug nut replaced and ended up with non working brakes by the time…read morethey were done. Then they tried to charge me to figure out why the brakes no longer work. Suggested it might be a failed break power booster. Right.... I hobbled the vehicle home and checked it out. There was air in the system, an easy 10 min fix. Oh and by the way, they also cross threaded another lug nut so I had to shear that one off to get to the brake. So I went in for a cross threaded lug nut and came out with another cross threaded lug nut!! Not sure if it's a scam or just incompetence.

There are NO words to express my gratitude!…read more The sincerity and good ol fashion human compassion that Rachel and what feels like my new close friend Shane make you feel is humbling. Even though they must hear sad sob stories all day lol they show the most compassion and interest making me feel my small town vibe. I sent in on yelp a small summary of what turned out to be my transmission, Shane replied by 6:45am! Fast forward to business he humbly warned and explained all options, when all said and done got me fixed up enough to either drive all the way back home or leave pickup for a potential swap. I am one to be weary and narcissistic about these things and felt abnormally out of character to accept help and input from the man with experience. Tip: if you are in emergency send message for help they do first come first serve due to the high demand for service with them.

This is a great company to do your vehicle maintenance. They are friendly and know what they are…read moredoing. The receptionist is very friendly, knowledgeable. and a great person to deal with. The work on my vehicle was exceptional. I would recommend them for all your vehicle maintenance and repairs Jim Cooney Seguin, Tx

I've used them several times for my F-150 and so far have been VERY pleased with the work. I feel…read morethe pricing is fair, the workmanship is good, and the turn-around time is very reasonable. I was a little frustrated the first time I went in - I didn't understand the system. They did a diagnostic check, which took about 90 minutes. They identified several problems with my truck. I assumed that they would have repaired what I took it in for. I had to schedule another appointment for the actual repair. This was a misunderstanding on my part, so I don't fault them - I was just expecting the repair to be done on my initial visit. My only complaint is they are busy (a good problem for them!) and they usually schedule about a week out.

I want to support local businesses, however, when I called I was told there'd be a $165 diagnostic…read morefee. I've been told this before but they deduct that fee if the do the repairs. Nit so at this shop. They charge you that fee no matter if they fix it or not. I decided to pass.

I've had some repairs done there and the service, parts used, price and turn around time was top…read morenotch. Always a friendly accommodating atmosphere.

I wish every auto shop would use such a detailed report of the vehicle as they do here at Total…read moreTrue Automotive. I regularly take my vehicle in for oil changes and maintenance but have never received or been told all the things listed in this Total True Automotive Report that need to be repaired. I called to schedule service and was able to go in the next day. Leo was welcoming, courteous, and attentive. The oil change, tire rotation and alignment, and a thorough inspection were done in a timely manner. I used a discount code I got in the mail, but they also offer AAA and military discounts. If you don't have the money for repairs you can also pay with Affirm and if approved you would make monthly payments. This is a great option for someone on a tight budget. The one thing I did not like is that I know the AC needs repairs, but they would have to do a diagnostic before any repairs which will cost you almost $200 alone.

Quick and effective, they go by appointment only, and get you in and out in about 20 minutes for a…read morefront end alignment.

Precision Alignment & Brake is the best! They've saved me a lot of money twice compared to the…read moreToyota dealer. They also checked an exhaust issue the dealer claimed needed repair, found that it didn't, and didn't charge me for the diagnostic. Great customer service!

I had my oil changed on 2/5/26. During the appointment CBA said they inspected my brakes; my…read morebrakes were at 6mm and when they get down to 5 mm, they recommend them to be replaced. I had my brakes replaced elsewhere on 2/21/26. The mechanic showed me my old brakes and the new brakes. The old brakes looked barely worn. The brakes that I replaced measured at 15.875mm. So either CBA lied about inspecting my brakes at all, and just recommended being replaced due to mileage; or they tried to take advantage of me because I'm a woman.

They overcharge on a lot of services. When they give you a…read morequote do yourself a favor and check other reputable automotive shops to compare. When I called them on it they were not willing to make it right. We will not be back

I had a 4 star before but I agree with the latest reviews. This place has gone down big and fast. I…read morehave lifetime alignment. Use to be 2 bucks for them to do it with fee now its 4 bucks. Guy said no it was even 3 when he started few years ago and no it was not. Want to charge me crazy amount for water pump 700 when it will cost me only 290 at a trusted shop. I just laughed and left. Also suggest going to firestone for alignment. 200 lifetime and no extra fees when you get it done Update as of feb 26'. If I could do negative stars or even no stars I would I just had suspension replaced at another shop and I told them I would get alignment because I already have lifetime warranty here. They laughed knowing crooked problems with company. Besides point but throwing in how crappy this company is. But I drive to brake check everything was fine. I leave after alignment and its worse than no alignment! They didnt give paper showing before and after until I raised hell after to see what was done. Damn near nothing done to back. Front was tweaked a little. They did not suggest anything. After I come back because my car drives worse they say I need all these new parts. The parts they are trying to have me buy is what I literally just replaced. How crooked do you have to be? Will be talking to corporate soon.

I honestly had a great experience here yesterday. I made an appointment online, I got there before…read morethey didn't start on my car till maybe 15 minutes after my appointment it was busy which is fine I was in no hurry. I really appreciate how they even stayed after they're closed to finish my car. They even let me add another service. I loved it here. Definitely will be back!