Requested a return via email on 7/8 for a part I received 7/3 - per policy new and within the 30…read moredays. No reply from the business. No customer service number. Based on other reviews this is not a legitimate business. Will file complaint with BBB

I ordered a part on the site on Nov 5 2022 and it is still awaiting shipping. they have no phone…read morenumber to call so you have to wait for a reply from the email you send. no surprise, I haven't received an email as to why my item is still awaiting shipping. 10 days later. Be warned if you need it fast, you may not get it. My guess is it's on back order and they are waiting it out to see if I cancel.

Due to caustic water I had the water line entering my house showing sign of failing due to…read morecorrosion. Called First Street Plumbing on Friday and was scheduled for an appointment on Monday which was fine. Jaden was the plumber that arrived on time, told me the options for repair, which was what I expected. Jaden did an excellent job, clean, neat and very professional. Price was about what I expected. I would not hesitate to contact this company again for any plumbing, heating or HVAC repair. Great to have such a professional company in the community.

First Street bid on the plumbing portion of our Master Bath remodel. They were 25% higher than the…read moreother bid we had, but we went with them because we had heard positive things about them, and they had been partnering with our general contractor. The two technicians which did the job, Cashe and Myles were very good. Unfortunately, there was some work that fell outside the original bid, and because of very poor communication, it became very unclear what was being billed. One of the technicians was not even made aware that most of the job fell within a single bid. We were therefore double billed on some items. Also, we visited the First Street office and were quoted prices on two items. We were later told that actual prices were about 40% higher than what we were quoted. In short, the technicians were very good, but communication and billing practices very poor. Until that is remedied, I would not recommend First Street Plumbing. Terry D

Called them for a water pressure issue, was quoted $2500 for a new pressure valve that I was later…read morequoted by 2 other plumbers at $400 to replace. I was told they would do the $2500 worth of work for free if I bought a $12,000 filtration system from them. Very high pressure sales, and when I stated that I wasn't interested in a filtration I got berated for being a crappy homeowner. In my 30 years of being a homeowner This was the wildest service call.I have ever experienced. This bussiness is definitely here to sell filtration systems, and not do plumbing work.

absolutely fantastic experience. these guys came out quickly, resolved my problem which was the…read moreneed for a new water heater. ther pricing was phenomenal. everything charged was worth the value of the final project. good job Danie!

Reasonable price Great company to work with! Erik was very…read morenice and was out to our house to fix the leak in less than half an hour to get here after we called Boone, which was late evening. We have used them several times also in the past for other plumbing needs and they have ALWAYS been great to work with! Services Plumbing pipe repair

Our water volume is real low and we asked Veterans to figure out if our input line was restricted…read more They tested it by adding a valve at the input and found our problem must be in a tee going to the fixtures. They recommended a filter installation on the line from the street and put in larger connect line to the house so no more debris could restrict flow. They were able to measure the input and it was good volume. Good clean neat workers and prompt response to our call was same day for the first visit, and next day for repair.

deliveries never in time. water cooler broke so they…read morefoisted inferior one. That ended the rental. Now if I could just get my damned water delivered. 5 bottles every six weeks shouldn't be that difficult.

Our Culligan system was installed, as near as we can tell, back in 1996. Since moving here six…read moreyears ago, we have had two occasions to call them for service, the first time was right after we moved in, and the last was just a couple of weeks ago. Both times, they responded quickly, and not only replaced the gaskets that were worn, but took the time to educate us as to how the system operated and made certain the area was spotless when they left. First class service by people who were obviously interested what they were doing. Highly recommend!

I love All About Home Repair! I have used them for several different projects and they always…read moreimpress me. They have skilled and knowledgeable Technicians that do the job right. Every time we have used them they took great care in every task they performed, ensuring attention to detail and precision. The team at All About Home Repair went above and beyond to ensure my complete satisfaction. They were friendly, approachable, and willing to address any questions or concerns I had. They patiently listened to my needs and provided tailored solutions, making me feel valued as a customer. They impressed me with their fair and transparent pricing. I knew how much the projects would cost before they started the project and I appreciated their honesty and integrity throughout the entire process. Overall, my experience with All About Home Repair was exceptional, and I wholeheartedly recommend their services. They are a reliable and trustworthy company that delivers top-quality workmanship, excellent customer service, and fair pricing. I will definitely be calling upon their expertise for any future plumbing or home repair needs.

Summary: Watch out for the pricing - scary high…read more We are doing a renovation of a townhome in Rexburg. We needed three toilets removed, a water heater drained and moved to the garage, and three sinks disconnected (unscrew the water source, and disconnect the drain). A week later, these would all need to be reinstalled. I called All About Home Repair and they said that they couldn't give me an estimate over the phone, but they could send someone out the next day to give me a quote. If we didn't end up using them, we would pay a $39 callout fee. If we did use them, it would get credited towards the overall project cost, which seemed reasonable to me. Keaton came out and gave me a quote stating, "It will be over $2,000." I balked at the cost and said that it seemed EXTREMELY high as I have pulled a toilet before and it takes less than a half hour (and that included the time watching the YouTube video of how to do it). He asked me how much I was expecting and I told him I didn't think all of that would be over $800 on the high side. He said they couldn't do that and I said I couldn't do their price. He charged me the $39 callout fee and went on his way. I called the office Manager, Stephanie, and she was very nice to work with and talk to. With that said, I explained the situation and she said she would like to talk to Keaton and then get back with me, which she did just 15 minutes later. She told me that he had not offered me some of the packages that he could have offered (since all three toilets were at the same location), but that he never felt like he had the chance to do so. She went through the pricing with me and it still came out to about $1,200. In the mean time, I was able to secure another plumber to do the work for $600. So while I appreciated the work to get the bid down, it was still significantly higher than what the market is dictating. Stephanie was also kind enough to cancel the callout fee of $39 without me asking (which is why I bumped the rating from a 1 star to a 3 star). In conclusion, Stephanie and Keaton were both nice, but the pricing of the company is the highest I have encountered.