Saw PA Emese for micro-needling and had an amazing experience! The room was clean the staff was…read moreprofessional and Emese was very attentive to my specific skin care goals. She also made sure I was nice and numb and sent follow up messages to ensure I was healing properly! I love the attention to detail and top quality care I received I have my next appointment booked already!

My visit today was very informative and great. I have improved my stats since my last visit 3…read moremonths ago. Dr Monroe and Emese PA are awesome and thorough. They evaluated my overall health, hormones, and vitamin levels. The office was very clean and inviting. I will definitely be back and recommend Monroe Optimal Health. I know a lot of people that come here already. The staff in yhe office a very friendly, patient, and attentive.

If I could give this office 0 stars, I would…read more I first visited Queensridge for a consultation last August and paid my $75 copay at the time of my appointment. The entire visit with the doctor lasted less than five minutes. I was then sent for blood work. Even though I had fasted beforehand just in case, I was told the specific test had to be completed before a certain time, so I had to schedule another appointment. When I returned for my second appointment after making another 30-minute drive, I was informed that the phlebotomist wasn't there, so I couldn't even have my blood drawn. After two disappointing visits, I decided not to return to this office. To make matters worse, I later received a bill for an additional $73. I spent over six months trying to get someone to explain why I owed more money after already paying my copay. I called weekly, left countless messages, and never received a return call. Because no one would respond, the balance was eventually sent to collections. I paid the balance just to deal with the collections issue, then disputed the charge with my bank because even they agreed the situation seemed unusual. Despite that, I am still being billed for the same charge. Once again, I spent months trying to get answers with no response. When I finally reached someone, I was essentially told that if I didn't pay, it would simply be sent to collections again. No one could actually explain why I owed the money. I no longer have the insurance I had at the time of my visit, and I was also told the doctor I originally saw doesn't even work there anymore. The lack of communication and patient care at this office is unacceptable. Ignoring patients for months while continuing to bill them and threaten collections is not how a medical practice should operate. If they put even half as much effort into helping their patients as they do collecting money, this situation could have been resolved long ago. I will never return and would not recommend this office to anyone looking for a practice that values communication, professionalism, or patient care.

The website is polished and professional, and while I can't speak to the quality of care or bedside…read moremanner, my initial interaction left a mixed impression. When I called, I was met with an automated message, standard these days, but there were no options for new patients or to reach medical staff. I stayed on the line without pressing any keys, and a human did eventually answer. They were polite, soft-spoken, and informed me that the clinic operates on a membership model. Digging into the site later, I found that membership runs around $3,200 per year. What's not clearly explained is how this integrates with existing insurance. There's no detail on whether labs, prescriptions, or procedures are billed separately or offset at all. Nothing against the clinic itself, but after watching another practice in town fall apart post-buyout, I'm not eager to throw more money into the healthcare black hole, especially on top of already sky-high insurance premiums. Las Vegas isn't exactly budget-friendly, and this setup seems designed more for the west side crowd with disposable income than for the average patient just trying to get solid care without financial acrobatics.

I had a very disappointing experience with Perpetual Medical Group. I was charged for services that…read morewere never clearly explained, and I never received an email or paper invoice beforehand. The amount I was billed felt completely unreasonable and honestly looked like an attempt to overcharge me. When I confronted them about it, (I spoke with Danielle ),they only issued a partial refund, not the full amount that was incorrectly charged. To make matters worse, instead of resolving the issue professionally, I was told that the doctor "didn't want my business anymore." That response was shocking and unprofessional. Patients deserve transparency, respect, and clear communication -- none of which I received here. I would strongly recommend others review their bills very carefully and be cautious before choosing this medical group.

I went in for a consultation and had two rounds of red light therapy…read more Jax was so easy to talk to and I felt very comfortable with her. I haven't decided to move forward with further treatments but it was a pleasure discussing my options with Jax. The office is very clean and beautifully designed.

Thorough wonderful follow up and the visit recap after every appointment. Great staff of doctors…read morePA's and admin group. Modern process of your records and treatments.

The worst place to go to as your primary doctor. They never respond to you and when you do get a…read morehold of someone they tell you they're so busy and have too many patients they can't keep up. They let your prescriptions expire even when you and the pharmacy both contact them...several times. They say they'll get back to you and never do. They really should stop taking medical patients and just become a full on med spa and just focus on Botox injections because that's clearly what they care about more. Horrible horrible horrible place if you actually need a physician that cares about your health. Run away!!

UPDATED REVIEW - 09/04/2026…read more REVIEW FOR DR. CHOI: I have been a patient of Dr. Choi since 2015 (way back when he was in Summerlin in the brown offices starting out - one of his first few patients he started with) , and I can say without hesitation that having Dr. Choi as my physician has been one of the most meaningful and reassuring constants in my life. Over the years, he has been there for me through some of my toughest moments, as well as some of my best. His care has extended far beyond what I believe most people would consider the ordinary responsibilities of a physician. Dr. Choi and all of his staff have made sure I was taken care of even after hours, remained involved through multiple hospitalizations, and consistently gone above and beyond to ensure that I received the care and attention I needed. What distinguishes Dr. Choi from most physicians however, is the way he advocates for his patients. There have been times when I was physically, emotionally, or otherwise unable to advocate for myself, and he stepped into that role without hesitation. Knowing that someone was in my corner--someone who understood my history, listened to me, and genuinely cared about my well-being--made an immeasurable difference. After more than a decade as his patient, I don't view he simply as a physician. I view him as someone who has earned my deepest trust and gratitude through years of compassion, dedication, integrity, and unwavering commitment to my care. Exceptional physicians are difficult to find. A physician who consistently treats you like a person rather than a patient is even rarer. I am profoundly grateful to have had that kind of physician in my life since 2015. I could not recommend them more highly. REVIEW FOR DR. CHOI'S STAFF (Laura, Daisy, Ashley, Christine, Dani): The staff at this office is truly exceptional. From the moment you walk through the door, you are treated with kindness, compassion, patience, and genuine respect. They consistently go far above and beyond to make sure you have everything you need and never make you feel like you are simply another patient. Over the years, I have experienced countless examples of their willingness to help. Whether it is answering questions, coordinating appointments, handling paperwork, communicating with other providers, or simply taking the time to listen when you need someone to help, they are always there. They are incredibly attentive and make every effort to ensure that nothing falls through the cracks. What I appreciate most is that their compassion feels genuine. Even during difficult and stressful circumstances, they remain patient, understanding, and reassuring. They have gone out of their way to make challenging situations easier and have repeatedly demonstrated that they genuinely care about the people they serve. It is rare to find a medical office where the entire staff consistently operates with such a high level of professionalism, empathy, and dedication. They create an environment where you feel supported, respected, and confident that someone is willing to help you whenever you need it. The staff is an extraordinary reflection of the quality and compassion of this practice. Their commitment to their patients does not go unnoticed, and I am incredibly grateful for everything they have done for me over the years. I cannot recommend this team highly enough. They truly go above and beyond. *Laura is the WORLD'S best phlebotomist! She's the ONLY one I will let near my arms - she's like a ninja when she gets me with the butterfly needle, because I have VERY hard to find veins and I've been told I'm a "VERY hard stick." Laura gets me on the first try and can get all the vials she needs for labs. I can't comment on others in the office because Laura knows she's the only one I allow to take vial after vial of blood from me. :)

I really felt secure with Dr. Choi while in the hospital…read more Thank you thank you doctor august 18/2025

LVMI has truly transformed how my family approaches health. From the moment you walk in, the staff…read moregreets you with warm and genuine care. My husband, our two kids and I all come here- and we are always leaving supported, heard, and healthier. It is such a change of pace from the standard health clinic where they are pressured to serve clients like fast food. Their services are top notch including DeEXA Scans, weight loss, perimenopause and hormonal monitoring and more. Drs Lucia and Juan are great- especially as my kids transition to the age where they are making their own food choices.

Great experience overall, made me feel comfortable throughout my time there! The staff were…read morefriendly and it was a pleasant time.

Beware of this office. I do not recommend you go here. The stuff is incompetent and they don't…read morecare about patients at all. They just care about your insurance and how much they can get out of you. And once you are in the office they give you little to no attention. Like a cow factory. You can't complain to the manager because receptionist pretend to be one so she doesn't get in trouble. She wouldn't pick up from my number till I changed it to unknown. She picked up right away and was in shock it was me. She disconnected me and then pretended it was by accident. Rethink if you looking for long time care. I wish there was zero stars to give. Doesn't deserve one.

Luv Mary Nara she's the greatest dr ever & cares about us patients so thank you to her!!!!read more

Incredibly professional, knowledgeable, responsive . . . would give them 10 stars if available…read more Have been our primary physicians for several years - - highly recommend this office. Mary Nara and Whisly Ng are remarkable health care professionals.