My friends rav about this place. The location is convenient. Sometimes you just need a little help…read moreimproving your hair. Since I can't train my husband to blow dry my hair, this is a great service to have!

I wanted to share feedback about my recent visit. I arrived 10 minutes early for my appointment,…read morebut no one came to greet or check me in for over five minutes. Two stylists eventually came out, but neither acknowledged me. When I kindly greeted them and mentioned I needed to be checked in, they proceeded to take two other waiting customers. When I asked if the salon was running behind, I was told that they were short-staffed and that I could either wait or rebook--without so much as an apology. I ultimately waited nearly an hour past my scheduled appointment time before being taken back. Throughout the experience, the staff was curt and condescending, which was both surprising and disappointing. I've been a loyal Drybar customer for over ten years and have visited locations across the country. This was by far the poorest experience I've had. If a stylist was unavailable, I would have appreciated a courtesy call so I could adjust my plans accordingly. I have now reached out through multiple channels -- including private message, email, and the post-visit survey -- and have yet to receive any response. Thank you for your time and prompt attention to this matter.

Kim gave me one of the best haircuts I've had in a long time. She was incredibly detail-oriented,…read moreand her energy was upbeat and engaging. She balanced giving professional recommendations while still listening to my preferences. If you're looking for someone who is attentive and genuinely cares about her clients, please book with Kim!

This review is for Sera…read more I completely understand that a stylist's time is valuable, and I know it's frustrating when clients are late. I also understand why my appointment needed to be rescheduled. My issue is not with the policy, it's with how I was treated. I was made to feel like an inconvenience from the moment I walked into the salon. I had a 12:45 p.m. appointment and called before leaving home to let the salon know I was running about 10 minutes late, which is their stated grace period. The receptionist told me she would let Sera know. At 12:56 p.m., when I was literally one minute away from the salon, I received a call saying Sera could no longer see me because I was late, and she had back-to-back clients. While I was disappointed, I understood. I asked if I could still come in briefly to speak with Sera because I wasn't even sure I needed a full highlight service, and the receptionist agreed. When I arrived, Sera immediately told me I needed to reschedule and seemed unwilling to discuss my hair beyond commenting that the back was "really dark" and explaining that she had returning clients scheduled after me. She didn't seem to know or care that I was a returning client. Sera had done my hair in February, and I came back because I had really liked her work. Not recognizing me in and of itself is not a big problem--I know a lot of people sit in her chair--but it made the interaction feel impersonal and left me wondering if she'd even prepared for my appointment. I was fully prepared to work with Sera and the receptionist to find another date and time that fit both of our schedules. Instead, both were unhelpful, dismissive, and rude. This experience was especially difficult because I have pretty severe alopecia areata that, thankfully, is now well controlled with medication, allowing me to grow most of my hair back. That said, I wore a wig for five years after losing most of my hair, so finding a stylist I trust is still an incredibly vulnerable and anxiety-producing experience. Every time I see someone new, I have to explain my hair loss and why I prefer a lived-in color that doesn't require overly frequent trips to the salon. I chose to return to Sera because I thought I had found someone I could continue seeing. Instead, I left feeling embarrassed, dismissed, and genuinely upset. I walked out of the salon, called my husband, and cried like a reprimanded little girl. I am a 35-year-old grown-ass woman. Policies are important, and I respect them. Kindness and professionalism are just as important. Had the situation been handled with empathy and respect, I would have happily rescheduled. Instead, I left feeling less like a person and more like a time slot or a dollar sign. It seems like Sera may have enough clients that turning one away isn't a big deal, but I was respectful, cooperative, and ready to work with her to find another appointment. I deserved that same courtesy and respect in return.

I waited over 20 minutes for someone to even greet me and when she did she didn't even look up from…read moreher phone and asked me to wait even longer. My stylist was upbeat and friendly but the blowout took forever and 5 minutes after I left my hair was completely flat, frizzy and greasy. I had to go home immediately and redo it myself. Now I remember why I stopped going to Drybar.

Worst Drybar I've been to. The salon looks unkept, blowouts are awful, service is appalling .read more

I always enjoy my services with Bianca. She is open and explains what she sees is going on with my…read morehair in lamens terms while trying to help me better understand my natural hair. Since I've been coming to her hair studio, I've learned to be more mindful of the products I use as well as my styling choices between appointments. I do wish she offerEd more protective styles. I don't always get a silk press but when I do, my hair reverts back without any issues. Throughout the appointment she continuously asks how I'm doing. If I ever have an issue with a style during or towards the end of my appointment, Bianca is open to feedback and will do her best to give me what I want while maintaining the integrity of my hair. The vibe is always light. Our conversations are positive with sprinkles of humor and sarcasm. The one thing she won't stand for is negative hair talk (like comparing your hair texture to someone else's as if one is lesser).

This is one of the best hair experiences I've had in my life, and I've traveled all over to get my…read morehair. Bianca is very welcoming and makes sure she understands your hair desires before she starts. She thoroughly explained everything she thought would be best for my hair and checked in with me before she did anything. I am natural, usually wear my hair curly, and was concerned about heat damage but seeing Bianca's videos online I knew I was in good hands and she delivered. Highly recommend!

I just used Glamsquad for an event last week and LOVED my experience. Both my hair stylist and…read moremakeup artist arrived on time and did such a fantastic job - plus it was just so convenient to have everything done in my home. I wish I could do this every week and cant recommend enough!

I have tried many times to make glamsquad work. The stylists are generally good. But without fail…read morethe stylist is late every single time. The last time I booked, the stylist did not show up at all. Then someone from customer service called to say I would get a free service, which was set up and then cancelled by Glamsquad. I am sitting here late for work having been stood up again by a stylist. She just texted saying she will be 1 hour late. And there isn't any way to get in touch with a person to let them know that this is not the way to run a business. Do not book an appointment with this business!! They are a scam.

I absolutely love this place--do yourself a favor and book your next appointment with Dayna. I've…read morebeen seeing her for years for both color and cuts, and she never misses. Her blowouts are next-level and somehow last me a full week every time.

Been coming here to see Marcela for several years - it's a great salon and she is a great hair…read morestylist! Appointments generally start on time and she does a great job with my color plus is a great person and fun to chat with!

I booked a super last minute cut/style and had Nancy Molina! she did amazing and exactly what I…read moreshowed her!

Amazing cut and even better service, love was great would 100 percent recommend to anyoneread more

Jacqueline was absolutely amazing! My hair was flawless and she is such an incredibly sweet and…read morecaring person. I even got layers and she was able to keep the length! It's been a few weeks now and I look at my hair every day and think about how I love it. Also the vibes of the salon are fab. Will DEFINITELY be back!

Michael remains a wizard (no surprise!) at making my hair dreams come true -- I have pretty thin…read morehair and have always wanted more movement/volume. Went in to get a darker brown gloss, deep conditioning treatment and haircut and was so thrilled! He gave me a hassle-free, low maintenance cut that was so flattering. The studio itself is also spotless and feels very luxe.

Zack is great! He takes his time and knows his color. I asked for a full highlight, icy blonde and…read morehe nailed it. Nice salon, high quality products, and conveniently located.

I was in the DC area & on a last minute whim I decided to try to find a salon that could hopefully…read morefix a previous botched haircut that left my hair in chopped layers with dulled, thinned, ends. I scheduled an appointment that same day and as soon as I arrived I let my stylist know what happened. She was very supportive of finding a hairstyle that would work for me while still keeping a look I wanted. I showed an inspo video and Kuki got to work. I'm so glad I decided to stop by because she did amazing! I absolutely love my hair again!! The entire shop was so sweet & warm. I would absolutely take a trip up again for my next haircut.

I have nothing but positive things to say about this salon. I've been a client of Jasmine's for 8…read moreyears. She is as professional as she is talented. She is very open to feedback and happy to take photos ahead of time to develop your desired look. I've recommended so many people to her over the years. She is unmatched for quality color in DC.

District Hair Lounge is just the most wonderful place. Incredibly talented stylists - I've worked…read morewith both Bodhi and Jasmine - who really go out of their way to understand your vision. The salon is such a vibe too, with that kind of good conversation and energy that's just rare to find these days.