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    Glamsquad

    2.9 (27 reviews)
    Open 5:00 am - 11:00 pm

    By appointment only

    Updated 3 months ago

    Services - Glamsquad

    Makeovers

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    5 months ago

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    7 months ago

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    8 months ago

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    10 months ago

    Such a fun and girly day! Love how they come to you and convenient it is. Did a blow out and was left feeling refreshed after a long flight.

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    10 months ago

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Stylist no showed and don't see a way to contact customer service. Messaged twice, tried calling and her phone is not working. Avoid!

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    3 years ago

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    7 years ago

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    3 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    7 years ago

    They leave you waiting. Lie and tell you the stylist is on the way. Wasted my time. I do not recommend.

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    8 years ago

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    4 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    7 years ago

    I had Sylvia do my makeup and Sadetra do my hair for a formal event this evening. I'm so pleased! Will be using Glamsquad again.

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    8 years ago

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    Last Tangle Salon

    Last Tangle Salon

    4.6(807 reviews)
    3.2 kmDowntown
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    Kim gave me one of the best haircuts I've had in a long time. She was incredibly detail-oriented,…read moreand her energy was upbeat and engaging. She balanced giving professional recommendations while still listening to my preferences. If you're looking for someone who is attentive and genuinely cares about her clients, please book with Kim!

    This review is for Sera…read more I completely understand that a stylist's time is valuable, and I know it's frustrating when clients are late. I also understand why my appointment needed to be rescheduled. My issue is not with the policy, it's with how I was treated. I was made to feel like an inconvenience from the moment I walked into the salon. I had a 12:45 p.m. appointment and called before leaving home to let the salon know I was running about 10 minutes late, which is their stated grace period. The receptionist told me she would let Sera know. At 12:56 p.m., when I was literally one minute away from the salon, I received a call saying Sera could no longer see me because I was late, and she had back-to-back clients. While I was disappointed, I understood. I asked if I could still come in briefly to speak with Sera because I wasn't even sure I needed a full highlight service, and the receptionist agreed. When I arrived, Sera immediately told me I needed to reschedule and seemed unwilling to discuss my hair beyond commenting that the back was "really dark" and explaining that she had returning clients scheduled after me. She didn't seem to know or care that I was a returning client. Sera had done my hair in February, and I came back because I had really liked her work. Not recognizing me in and of itself is not a big problem--I know a lot of people sit in her chair--but it made the interaction feel impersonal and left me wondering if she'd even prepared for my appointment. I was fully prepared to work with Sera and the receptionist to find another date and time that fit both of our schedules. Instead, both were unhelpful, dismissive, and rude. This experience was especially difficult because I have pretty severe alopecia areata that, thankfully, is now well controlled with medication, allowing me to grow most of my hair back. That said, I wore a wig for five years after losing most of my hair, so finding a stylist I trust is still an incredibly vulnerable and anxiety-producing experience. Every time I see someone new, I have to explain my hair loss and why I prefer a lived-in color that doesn't require overly frequent trips to the salon. I chose to return to Sera because I thought I had found someone I could continue seeing. Instead, I left feeling embarrassed, dismissed, and genuinely upset. I walked out of the salon, called my husband, and cried like a reprimanded little girl. I am a 35-year-old grown-ass woman. Policies are important, and I respect them. Kindness and professionalism are just as important. Had the situation been handled with empathy and respect, I would have happily rescheduled. Instead, I left feeling less like a person and more like a time slot or a dollar sign. It seems like Sera may have enough clients that turning one away isn't a big deal, but I was respectful, cooperative, and ready to work with her to find another appointment. I deserved that same courtesy and respect in return.

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    Spa Logic - Spa Logic Candles

    Spa Logic

    4.1(701 reviews)
    2.9 kmDupont Circle
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    Had a great facial and massage from two amazing professionals. The scheduling and customer service…read morewere a nightmare. I had an appointment booked and was called the day of -- 4 hours before my actual appointment, to reschedule because they double booked. Had to cancel my plans for the evening to make it to the only late appointment available for rescheduling. The person who contacted me was rude along with the person who checked me out. I expected more from a spa that has a strict cancellation and rescheduling policy. Also, completed forms in advance that aren't used to inform the appointment. My package came with a beverage that I was never served. I had to ask about it as I was checking out and ended up just leaving it. It's unfortunate that I will not go back because the aesthetician and masseuse were great. Tipped them well because it's not their fault. I hope the spa improves its customer service and has consideration for client's time & displays appreciation for their business.

    I always book Cindy for my nails! She's very diligent and gives the best foot massages during…read morepedicures. Hot tip: do dazzle dry for your manicures. It dries fast, stays on longer than normal nail polish, but doesn't put your hands through harsh conditions like gel. The ground floor is a hair salon, the basement focuses on nails, and the second floor hosts massages and extra treatments. Everything is clean, professional, and luxurious (love a good massage chair). The owner of the salon is an empowering female entrepreneur who really cares about her business. I went here during one of the Dupont "Sip 'n Shop" events and won a great goodie bag!

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    Drybar - Penn Quarter - Skinny curls. Fat curls.

    Drybar - Penn Quarter

    2.3(260 reviews)
    4.9 km
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    My friends rav about this place. The location is convenient. Sometimes you just need a little help…read moreimproving your hair. Since I can't train my husband to blow dry my hair, this is a great service to have!

    I wanted to share feedback about my recent visit. I arrived 10 minutes early for my appointment,…read morebut no one came to greet or check me in for over five minutes. Two stylists eventually came out, but neither acknowledged me. When I kindly greeted them and mentioned I needed to be checked in, they proceeded to take two other waiting customers. When I asked if the salon was running behind, I was told that they were short-staffed and that I could either wait or rebook--without so much as an apology. I ultimately waited nearly an hour past my scheduled appointment time before being taken back. Throughout the experience, the staff was curt and condescending, which was both surprising and disappointing. I've been a loyal Drybar customer for over ten years and have visited locations across the country. This was by far the poorest experience I've had. If a stylist was unavailable, I would have appreciated a courtesy call so I could adjust my plans accordingly. I have now reached out through multiple channels -- including private message, email, and the post-visit survey -- and have yet to receive any response. Thank you for your time and prompt attention to this matter.

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    Glamsquad - makeupartists - Updated July 2026

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