Travis micro-foiled the most natural highlights than Ive ever had!! Nothing was too difficult for…read morehim, Ive never had such pain-staking effort put into this work, his micro-foiling result was by far the best most natural finish Ive had in all my years of getting highlights. Travis is extremely proficient in his craft and addressed all my concerns with the utmost cheerful patience and humility though I am a difficult and nervous individual at hair appointments. He is most accommodating.

DO NOT bother coming here. Jessica Ramos forgot my color combo and had to re-dye my entire head to…read moremake sure it was going to be one color at my first follow up appointment after initial coloring INSTEAD of touching up my roots- this cost me more because they charge you based on the amount of color the stylist uses. After trying for over 3 weeks to get on her schedule for a 2nd color follow up I finally got an appointment. When I sat down we had a discussion and Jessica asked me if i wanted my roots or whole head dyed. Jessica told me on my FIRST visit I'd only have to get my roots touched up moving forward but she has never dyed only my roots. Everytime she has dyed my entire hair. So I asked her why she keeps doing that because it's not what we discussed initially, she said that she has to do that in order to match the color or she can just try to guess the color my ends were and try to match my roots to the ends. I said ok just do the whole head. She immediately said well I only have time to do the roots. I asked her why she gave me an option if she knew she didn't have time then I just immediately agreed to her doing just the roots even though she was going to guess the color. She stepped away for 15mins after combing out my naturally curly hair with a PADDLE brush. When she returned she said she was uncomfortable doing my hair today because our conversation was too much for her- she did almost ALL of the talking, there were no vulgar or derogatory words exchanged, no one yelled or screamed. We literally had a calm flat conversation. She didn't even brush my hair back into the bun it was in when I came in. I had to put it back up myself even tho I came in curly and she combed out all my curls. I stepped outside and came back inside and asked her when she could do my hair and she told me I need to find someone else. I called the salon and asked for the color she just had to have written down at some pint in my multiple appointments with her so I could find someone else to do it since she refused to do my hair- they put me on hold for 18mins then hung up on me. I called for the salon manager of course they put me on hold and hung up on me AGAIN.

First off the salon is beautiful, secondly the hospitality is amazing, lastly the comfortably they…read morehave created in their environment is unmatched. The fact they could make me (25) and my grandma (78) have the best first experiences and have the same thoughts on it is pretty amazing considering her first time there was a year after I had been going. Also who doesn't want to feel like a queen by being greeted with a complimentary iced coffee with alll the flavors! Can't wait for my appointment today!!

It's been almost 2 years (September 2023) since my first and only appointment at blackbird. It was…read moreso terrible that TO THIS DAY I think about it whenever I'm drying my hair. I decided that it's finally time to make a review of my experience. My appointment was with Eunice. I had done a ton of research about where to trust my hair now that a former stylist of mine stopped cutting hair for a living. She recommended this salon. After reading all the stylists instagrams I decided on Eunice. I arrived on time and was seated in her chair. She had the worst attitude and demeanor as soon as I sat down. She asked me about my hair routine and I told her I used Keratase hair oil as a finishing product and she scoffed at me and said "you put hair oil on dry hair?" like I was some sort of idiot. "Um, yes, this is common," I thought. But I was so shocked I just smiled. Then we were talking about what kind of cut I wanted and I asked her if she had any suggestions and she literally said "no, that is up to you." This woman was literally charging 125 for haircuts and would not give me any suggestions. I totally regretted making this appointment at that point but I thought it was too late, and didn't want to be rude (I think I was the only one). I ended up getting a cut that was fine, and when she blowdried it she made no effort to style it. Simply dried, no real volume, nothing. The whole experience was 45 minutes start to finish. It was a haircut I probably could have gotten for half the price elsewhere without the horrible attitude. When I went to checkout, it is the only hair stylist EVER that I did not tip. 125 for the cut was already too much (and I've paid more for haircuts). I think she charges more now. Perhaps the other stylists here are better but I have no interest in going back to a salon where this type of behavior is ok (based on my reading of reviews, I am not an isolated case).

I test just how creative they can be every time I go! And they never disappoint. They sometimes…read moreexceed my expectations because I am very hard to please, and they always give me the prettiest prettiest nails.

Don't answer messages or phone. No way to connect with them. Very poor customer serviceread more

Adriana is a star at what she does! She is skilled, pleasant and calm. I love her services.read more

Unimpressive. I went in for a fix of a cut I had gotten the previous day at Eden. The first picture…read moreis what I wanted. The picture of me in the red is what Eden gave me, the picture of me in the grey is what Michael Anthony did to fix it. The picture of me with the camera is my own fix. I cut it myself with no training. Judge for yourself who got it closest.

Went in for a walk-in without having an appointment since I decided I need to clean up for an event…read morethis weekend. Just needed a simple men's trim. Try was friendly and personable and did a fantastic job. 5 stars!

I normally go to a Bishops in Southern California, so while I'm temporarily in DC, I decided to try…read morethe Navy Yard location. The vibes are immaculate--everyone was nice, funny, and welcoming. I came in for my usual gray coverage, and they did a GREAT job with the color. Unfortunately, the haircut was a very different experience. I showed the stylist a reference photo of my usual longer, layered cut. She said she wanted to even out my hair, which sounded completely reasonable, but she removed several inches without confirming how much length I was comfortable losing. I left with a short, rounded, mushroom-shaped bob that looked nothing like the reference and made my face look much rounder than I wanted. I was so mortified that I took a photo outside and sent it to my longtime stylist in Southern California, who replied, "whoa." I'm leaving three stars because the staff and atmosphere were lovely and the color was excellent. But I really hope the salon encourages clearer communication before making a major change in length. In the meantime, I'll be wearing a ponytail until it grows out.

My friends rav about this place. The location is convenient. Sometimes you just need a little help…read moreimproving your hair. Since I can't train my husband to blow dry my hair, this is a great service to have!

I wanted to share feedback about my recent visit. I arrived 10 minutes early for my appointment,…read morebut no one came to greet or check me in for over five minutes. Two stylists eventually came out, but neither acknowledged me. When I kindly greeted them and mentioned I needed to be checked in, they proceeded to take two other waiting customers. When I asked if the salon was running behind, I was told that they were short-staffed and that I could either wait or rebook--without so much as an apology. I ultimately waited nearly an hour past my scheduled appointment time before being taken back. Throughout the experience, the staff was curt and condescending, which was both surprising and disappointing. I've been a loyal Drybar customer for over ten years and have visited locations across the country. This was by far the poorest experience I've had. If a stylist was unavailable, I would have appreciated a courtesy call so I could adjust my plans accordingly. I have now reached out through multiple channels -- including private message, email, and the post-visit survey -- and have yet to receive any response. Thank you for your time and prompt attention to this matter.

Doan is super nice and i enjoyed having her bleach my hair for me. I came in asking for grey…read morehighlights and despite her bleaching my hair 2x it came out more of an ashy brown (which I was fine with). She did a great job on the bleaching and it's not damaged at all. The main gripe I have is that the dye she put on top washed out after one wash with purple shampoo, something that had never happened to me before when I had gotten my hair balayaged elsewhere in the past (nor when I'd gotten it toned every two months). She'd recommended using overtone conditioner--unfortunately, the silver overtone conditioner did nothing except give my hair a green twinge (looks a lot like hay currently.) When I panicked and told Doan about this she was kind and offered me useful advice--clarifying shampoo, which I hadn't thought about--and relayed the brand of dye she used so I wouldn't have an alternative salon use it on me in the future. Sadly, only two weeks after getting my hair done I'm going to have to go somewhere else to get it fixed, hence the three stars. :(

Great location for those that live in Capitol Hill. I called last minute for a haircut not…read moreexpecting to get in and they were able to work me in last minute. Doan was very professional, knowledgeable on the questions I had, and did an excellent job on my haircut. Highly recommend this salon and overall I had a great experience.

Kim gave me one of the best haircuts I've had in a long time. She was incredibly detail-oriented,…read moreand her energy was upbeat and engaging. She balanced giving professional recommendations while still listening to my preferences. If you're looking for someone who is attentive and genuinely cares about her clients, please book with Kim!

This review is for Sera…read more I completely understand that a stylist's time is valuable, and I know it's frustrating when clients are late. I also understand why my appointment needed to be rescheduled. My issue is not with the policy, it's with how I was treated. I was made to feel like an inconvenience from the moment I walked into the salon. I had a 12:45 p.m. appointment and called before leaving home to let the salon know I was running about 10 minutes late, which is their stated grace period. The receptionist told me she would let Sera know. At 12:56 p.m., when I was literally one minute away from the salon, I received a call saying Sera could no longer see me because I was late, and she had back-to-back clients. While I was disappointed, I understood. I asked if I could still come in briefly to speak with Sera because I wasn't even sure I needed a full highlight service, and the receptionist agreed. When I arrived, Sera immediately told me I needed to reschedule and seemed unwilling to discuss my hair beyond commenting that the back was "really dark" and explaining that she had returning clients scheduled after me. She didn't seem to know or care that I was a returning client. Sera had done my hair in February, and I came back because I had really liked her work. Not recognizing me in and of itself is not a big problem--I know a lot of people sit in her chair--but it made the interaction feel impersonal and left me wondering if she'd even prepared for my appointment. I was fully prepared to work with Sera and the receptionist to find another date and time that fit both of our schedules. Instead, both were unhelpful, dismissive, and rude. This experience was especially difficult because I have pretty severe alopecia areata that, thankfully, is now well controlled with medication, allowing me to grow most of my hair back. That said, I wore a wig for five years after losing most of my hair, so finding a stylist I trust is still an incredibly vulnerable and anxiety-producing experience. Every time I see someone new, I have to explain my hair loss and why I prefer a lived-in color that doesn't require overly frequent trips to the salon. I chose to return to Sera because I thought I had found someone I could continue seeing. Instead, I left feeling embarrassed, dismissed, and genuinely upset. I walked out of the salon, called my husband, and cried like a reprimanded little girl. I am a 35-year-old grown-ass woman. Policies are important, and I respect them. Kindness and professionalism are just as important. Had the situation been handled with empathy and respect, I would have happily rescheduled. Instead, I left feeling less like a person and more like a time slot or a dollar sign. It seems like Sera may have enough clients that turning one away isn't a big deal, but I was respectful, cooperative, and ready to work with her to find another appointment. I deserved that same courtesy and respect in return.

I went to see Brie for some straight back braids. I was a few minutes early and they had a lovely…read morewaiting area in the back I could eat and have my tea. The space felt so good and energetic and the staff matched the energy. We had a good consultation, then an amazing shampoo that was so relaxing. I'm thinning so we decided to do off center oppose to straight back. I'm so pleased with my hair, it's so clean and the parting so precise along with the pricing, so fair. This is great spot in eastern market near the metro. If you're looking for a natural hair salon, this is a great place. I will be back.

I was referred to this salon by 2 highly trusted people in the beauty industry. I had been wearing…read moreweaves for years and not properly conditioning or cutting my hair. Koko introduced me to an amazing protein treatment and conditioning oil that has changed my life . She has a forever client! Her booking process is Easy and smooth which is really important to me as I am always on the go. Her assistant is just as pleasant and thorough as Koko. Her salon is clean and centrally located directly across the street from Eastern Market. As a local Washingtonian location is super important to me, so that's just icing on the cake !!!!! Most importantly I am not in the salón all day ! I am in and out in 90 minutes for a protein treatment , trim and basic twists. I also need to mention I have 3 different curly textures in my hair and it has never been a problem ! I can't say enough great things about this salon ! I finally feel comfortable in a salon setting!!