My wife broke a prong off of her wedding ring and lost one of the guard diamonds. Based on the…read morereviews we selected this store which does repairs in house. I know diamonds, so I brought them a new guard diamond to install which was higher quality than the original. The pricing was very fair and the turn around time was quicker than promised. I inspected the setting and the quality of the repair is better than the original. I would recommend this company for any repairs of your fine jewelry without hesitation.

Lucy, the manager, is so personable and professional. She made it easy for me to look as a first…read moretime visitor and comfortable enough to want to return.

These guys are absolutely the best there is!! they mert and exceed all expectations , while still…read morebeing kind, funny, friendly and always have the best selection in anything your looking for!! ask for Shanel she's the best! Thank you guys for always being a nice friendly face it's refreshing!

I've been doing business with these guys for the last 15 years, Great customer service ! Love these…read moreguys !

I genuinely like going to Medford Pawn Ltd. I've bought two guns from them and liked the experience…read moreboth times. The staff is nice and are not fucking assholes like a lot of the gun dealers in southern oregon, which is nice. They aren't standoffish or sketchy unless you are and it's generally a very comfortable experience. It's nice that some of the staff is female because it doesn't turn into a bro-fest and they are always helpful and able (and willing!) to answer any questions you might have. Their selection isn't the best, but what do you expect, it's a pawn shop. Prices are average, but when compared to Good Guys Gun's up the street, ALWAYS come here first. I'm sure they have other crap here too but I only go for the firearms selection. Comfortable, friendly, and a decent selection. This is one of two gun stores I've ever been to where I never have to wait for service or to have my questions answered. If I wasn't so picky I would shop here a lot more often then I do already.

Well, they had guns. And they had tools. They had jewelry, and they had an old nintendo system. But…read moretheir musical instruments cost almost as much as at Guitar Center and they didn't have really large obnoxious belt buckles. The kind of hot blond working the gun counter took me by surprise. I was tempted to ask her if I could see the humongous Dirty Harry .45 revolver. That thing was easily as big as my forearm. And I'd make sure to ask her, "Am I getting lucky, punk?"

Old world quality and care for your time pieces!…read more We took three watches in for tune ups, including a vintage men's Movado recently and vintage lady's Patek Philippe years ago. Also, a much newer Skagen needed a hand repair. They also replace batteries (of course!) and have many beautiful antique clocks for sale. Very knowledgeable staff, reasonable prices.

Fixed 3 of our german clocks. Terrific job! We also purchased a pocket watch from them, which…read moreruns great!

I have used Harry Ritchies Jewelers several times and have received exceptional service from Brett…read more I met him many years ago here in the Rogue Valley and he was knowledgable, kind and patient, then and still is today. I had my wedding ring prongs replaced, and they did a nice job, they were timely. I have had several other repairs, cleanings and watch repairs done with him. I love the service, kindness and knowledge he brings to the store. Thank you, Brett

June 1, 2021 went into Henry Ritchie's in Medford Mall to have my ring repaired . Talked to Jason…read moreand Bret about repairs . They could not give me an estimate for cost and I would need to wait and will call with estimate amount On June 3, 2021 Bret called and said the repairs would be $426.00 for 4 prongs , and loose stone. I told him it was to much and I wanted to pick up my ring . He said its at a mystery location (so no repair in store ) and will have it back by 6 pm . Next day at 1: 30 pm still no call about my ring and told them I will go pick it up but Bret would not tell me address it was at . Bret said he will go get it and call me when it is in the store . BE WARE of this company there very shady !!!! Another jewelry store gave me an estimate for $175.00 for same repairs..............My ring is there.

Father & Son NO LONGER provides watch battery replacement services. Used to go there for watch and…read morejewelry repair after fair & honest pricing. Now, instead of hiring a new watch technician, they refer customers to some woman inside a store in the mall who is a complete ripoff artist! So sad.

SCAMMERS!!!! I just went in there today with a variety of gold pieces, the 'son' helped me.... His…read moreapproach felt phony, he made several comments about how my pieces had a lot of "wear" and that he couldn't warranty any of it, and with all the overhead of "keeping the doors open" and "labor" to make new jewelry, and blah, blah, blah, he offered me a total of $800. I drive 5 minutes down the street and got offered $1900 for it! THIS PLACE IS A JOKE, I WOULDN'T RECOMMEND THEM TO ANYONE. It's honestly so screwed up how quick they are to rip someone off. Shameful.

My fiancé and I had a great experience here shopping for an engagement ring. Damien was fun to work…read morewith, patient, and knowledgeable. He selected a ring for me right away that I normally wouldn't have chosen but I fell in love with it right away. We both felt at ease in the store and Damien made us feel special and welcomed. I'm so happy with my ring and the overall experience!

Oh, they don't know how to pick up an answer a phone in trying to call for two weeks and no one has…read moreever answered the phone. Apparently they don't want business?