I stopped into Burton's to get three coins put into coin capsules, and to check out their silver…read morerounds. I pushed the buzzer and was immediately let in and greeted. A woman buying a large bag of junk silver was being helped to her car by one of the workers when I arrived, and the staff of four was busy working behind the scenes. One of them found coin capsules that would fit my coins and I looked at some secondary market 1 oz silver rounds - purchasing one at only $1 over spot - which had me considering more! My neighbors, long-time residents of Grants Pass, recommended Burton as they know him personally. They trust his expertise. I had him look at two gold coins and a large cent. He was honest about their value and assessed them quickly, explaining why he would not get them graded. When my mom passed eight years ago, I was in this shop to sell off some gold scrap. That was a seamless experience that left me with a positive memory, trusting this place. This most recent experience just solidified my trust. I would not hesitate to recommend Burton's for both buyers and sellers. They can sell you precious metals and coins, and they know their business.

I've dealt with Burton's for a couple of decades. Honest and fair pricing! With so much fake stuff,…read morebuying from a dealer is also peace of mind.

Don't use this place if you are under 30. they wouldn't look at my gold because I looked young…read more Took my moms gold and gave her thousands of dollars for it but because I looked young I was apparently a thief I'll neverrrr use this place again stereotyped the moment I walked through the door.. Bill was freaking rude. Don't do business here. I'm having my whole family leave a 1 star review never in my 30 years of life have I been stereotyped like this, I'm a hard working mother, wife and have never stolen anything in my entire life and to be judged by a grumpy old man like that was beyond inexcusable.. he could have just told me no and I would have went about my day but no he decided to just throw jabs at me the whole 3 minutes I was in his store. If you want to be judged by your appearance then this is the place to go. I went 5 minutes down the road to souther Oregon gold and pawn and they took my scraps and gave me a nice chunk of money AND THEY WERE NICE. Unfortunately for Bill and his ugly business I'm taking ALL MY GOLD to souther Oregon pawn and gold. I have lots of it too. So sucks to suck Bill you should have been nicer and you would have mine and my whole families business.i hope this damn place goes bankrupt and closes because they are not nice people.

Very helpful. Spent a liberal amount of time educating my son-in-law and myself regarding the many…read moreitems we brought in. No pressure, just great customer service.

Pleasant and knowledgeable. I had some gold stick pins among my mother's jewelry after her passing…read more I had them assessed at J Austin. Although odd items, they were able to quickly identify them and give me what seems a reasonable value. I would definitely use J Austin again.

Nice and attentive owners who will order any amount of precious metals you would like.read more

The biggest coin dealer in the Rogue valley. quite a selection of coins. A quality dealer. The…read moreworkers here will give you time, offering their expertise. Prices are reasonable.

In my opinion, this is the only place to go to for buying and selling coins. I've been more than…read moresatisfied with the quality and grading of the coins I've bought there!

Honest and kept us in the loop on his timeline. very pleasant to deal with! Was very fair.read more

Due to the high price of precious metals, I took some coins in to valuate/sell to Bob. Not only…read moredid he WAY under price me on the silver coins, but flatly stated that he and ALL the other coin dealers in Grants Pass and Medford pay 93% of melt price on gold coins. I left and called several reputable coin dealers in Medford and Grants Pass and they charge basically a flat fee of +/- $75.00 of spot price per ounce. Not the $283.00 Bob at Silver City was charging. so, if you want a fair price, take the drive to Grants Pass or Medford, or mail your coins in to Monex or USCoin.

From start to finish, I thoroughly enjoyed working with Gold & Gems and especially Anna was an…read moreenormous help. I didn't have an exact vision when I first came in and she showed me all the various designs and choices that I could go with for engagement rings. Ultimately I had some specific things that I wanted: 6 prongs, but with the ability for two side stones because I had some small side pieces from my late grandma that I wanted to incorporate. Anna scoured their supply and when we ultimately decided that their current vendors had things that were close but not exactly we decided to make it custom. I thought that making it custom would have been a high cost but it was extremely reasonable, and ended up coming in under my budget but the ring was exactly what I wanted! My (now) fiancé said it was a dream ring and looked exactly how she envisioned. I have probably 20 or so emails back and forth with Anna as I made small tweaks to the design and coordinated visits to see the diamond or the wax mold they made for the custom ring before it was cast. Their communication was always swift and thoroughly answered all my questions. A main reason why I decided to shop locally is because I was concerned about getting the size exactly right. Even after discretely getting her ring size, my estimation ended up being slightly too big. I went in with my Fiancé and they said no worries, it was an easy fix! While their goldsmith was finishing a vacation, they gave us a neat attachment that would temporarily make the ring smaller so we could keep the ring over the weekend and bring it in on Tuesday when the goldsmith was back. Plus, they're also getting a free insurance appraisal complimentary as a part of doing business with them. They even sent me a CAD of the ring design so I could see it in a "3D" way which was awesome. Seriously, whether you go from their existing selection or you go custom the service they provide is high quality and very attentive getting you exactly what you're looking for.

CANNOT RECOMMEND RON AND HIS BUSINESS ENOUGH! I was looking for a unique engagement ring with some…read morevery specific likes and dislikes. From the very outset, Ron deeply listened, patiently showed me different designs, asked me the right questions so I could actually figure out what I wanted. He then spent time creating a gorgeous custom design for me, emailed me the draft photographs and made me a mould I could try it on. Throughout the process, Ron went above and beyond with customer service and made it a very fun and easy process. I have now got the ring of my dreams. I would give him 10+ stars if I could. Don't waste your time going to other jewelers in the area, trust me and go to Ron. This is a family business that embodies their values in every interaction with customers. The very best!

Amy & Karl are Over and Above excellent in their knowledge of being a Jeweler. I had my Citizen…read morewatch pin replaced, and adjustment on my Seiko band. Very affordable and high quality Services. Amy and Karl have such a beautiful spirit flow, it makes a huge difference in being Welcomed there. Karl even readjusted the band on my Seiko, cause it was a bit tight, and that was a week later at no charge. I give them a 100+ rating for their services!!! Thank you in such Appreciation to both of you!!!!All The Best!!!

last December a sales person sold my husband a 14 k solid gold small chain, Told him it was 14 k…read moresolid gold, cost 200$. I broke it today and took it in to get fixed. Turns out it is gold plated, not even gold filled, I know the difference. They would not fix it because it was a cheap plated. That is what the girl said. They sold it to my sweet gullible husband as solid gold for 200$ Gold filled I can understand bit plated is cheap. They lie and are cons! My sweet old husband bought this for me as a gift, but if I had known, I am a jeweler, I would have known, They are crooks!