I had been on the fence about getting braces for a long time. I finally got them in January and Dr…read moreA is great. I'm now coming every 2wks and I'm always in and out. They run the office very well. My teeth are looking better already and I'm so glad I chose this dentist. I have 13 more months to go and I'm excited. The office managers are professional and polite and so are the dental hygienist. I'm glad I chose this office for my ortho needs.

Highly Recommend this Orthodontist! Great staff with…read moreexceptional customer service! Love his entire staff and their work. Dr. Akras is very warming and disciplined when it comes to his clients. I accidentally sat my glasses on a sterile field today and he had his team re-sterilize the entire field. I felt terrible but good at the same time knowing that this office takes no risks when it comes to their clients. I was referred here by a friend a few months ago for braces and am glad i made the investment. Still have about 1 1/2 yrs left but my smile looks much better already! Excited to see final outcome!

I cannot recommend Dr. Pope enough. I had an accident that required a very specialized expert…read moreorthodontist to move one of my teeth. He was the right person for this procedure - which only took a few weeks. I drove from the north side of Chicago to New Lenox because he is THAT GOOD! His bedside manner with all of his patients is incredible. He is gentle and explains everything he is doing. His staff is outstanding! Dr. Pope is truly an awesome orthodontist!

Wasted 6200.00 with Dr. Pope. I have the before and after pictures to prove the guy is more about…read moremoney than the patient. Not only did he not do what I asked he damaged my teeth then denied using a diamond burr. The assistant agreed with me they were no longer straight and he said it looked ok. Do not go here. Once I finished paying he literally was finished. Save your money and go anywhere else. Like I said I have the pictures as proof!!!!

I became a patient at The Center for Dental Excellence in December 2023 as my long-time dentist…read morebecame affiliated with it. As I have visited twice I will contribute my take on The Center but it is not one of a long-time client. The offices are very well-designed and truly provide "one stop" dental services. The staff are very friendly. As an incoming patient I was able to take a conducted tour. This is a very impressive and logical office set up in an easy to find location with ample parking and comprehensive services and state of the art equipment. I was made aware of The Dental Assistance Savings Plan via Kleer.com at the outset, and am considering it as I retired from work with COBRA coverage from an insurance which is out of network for The Center. I read the Savings Plan form carefully and believe that I understand it. A decision should be made shortly. There seems to be confusion concerning billing practices at the Center. As I see it it is up to the patient to ask questions, take notes if needed and to make sure that they fully understand The Center's billing and receivables requirements. The person that I talked to is Shari, whom I talked to at The Center after wrapping up my last appointment. She is a very good billing manager and was very helpful. Thank you.

This place confuses me. When I'm there in the office, everything seems very professional and…read morewell-done. I liked the doctor who treated my children, and the dental hygienists were great. The office staff seems to handle things well and no one seems busy in the least. However, I have spent months calling and emailing trying to get the next stages of care for my kids set up without any reply. Finally I got a randomly sent (not in response to my emails) reply about setting up care, and was able to connect with someone. Set up the appointment needed for my youngest. They knew what type of appointment it was because they quoted me the price for it, and it was not a cleaning. Forty minutes before the appointment, when I have spent days prepping my autistic kid for the break in routine, I get a call asking why I'm coming in and saying the treatment is no longer needed. It was implied that I had made a regular cleaning appointment, which I 1) did not do, and 2) those are covered by our insurance and would not have cost anything. I was frustrated that my child missed out on this treatment due to the office's lack of communication with me, and I shared as much. Not a single apology. I was told they could see that they had returned "a call" and had not been able to leave me a voicemail. I called multiple times, have never had problems with voicemail not working, and had also emailed asking to set up services, which were not replied to. I cannot recommend this office for dental care. I feel awful that I let it go this long; I should have moved on after a few weeks of nonresponse instead of waiting a few months. I just thought we could get back on track with them. I don't believe they want our business and we will move on.

This is a very nice orthodontic office. The techs also nice and helpful. I will definitely continue…read moreto bring my daughter here. I highly recommend them.

My kids loved it very comfortable, easy to talk to orthodontist always had a smile on his faceread more

The front office team including the manager is the worse customer service I've experienced in a…read morelong time. I was 11 minutes late due to traffic construction and they canceled my appointment. The manager and staff were very rude...actually laughing. The manager had the nerves to state that they all deal wirh traffic and good luck finding another dentist. Well. I pulled my entire family of four from this practice. Their hours arerye terrible and they have absolutely no flexibilty and no regard to a person's dignity. Awful awful awfulness.

My first time at a Dental Office and I am in awe of the staff's kindness, knowledge, and…read morecompassion. Scheduling my appointment was extremely easy. Angelisa and Noelle at the Front Desk were so kind and efficient. Made me feel comfortable and fully informed me. TruFamily is affordable and extremely clean and well put together; was able to watch television during procedure. For my 1st time ever at a Dentist, I will definitely continue to come to TruFamily Dental. Ms. Katrina, the hygienist, was exceptional. Doctor Aggarwal was also exceptional.

My granddaughter was very nervous, but by the time the hygenist took her to get her x-rays, and…read morecleaning her teeth she was very calm. We were walking out the door, my granddaughter says I love the Dentist!

I have been taking my kids to ETC for 10 years. Loved them when Dr. Perry was there. They were…read moregreat with my anxious children and ran the business beautifully. We had a long break after Covid and when I went back in August 2022, we found that Dr. Perry had left. Both kids needed some fillings, and they required that I pay $1500 in advance. In December 2022, I called to find out if they received the insurance payments and when I would receive the refund. They said that they had a balance of $500 that they would send in 6-8 weeks. I called again in January, again in February and in March. And it is now May and they are still holding my money. In addition, to the issue with the money, they did a very poor job with my daughter's fillings. She went 3 different times and still has pain in one of her teeth, presumably because her bite is off. It was very hard to get the dentist to talk to me. She never introduced herself to me, so I had to find out on my own that the person I spoke to was the dentist. Also they wanted me to sign a blank form approving any and all services, as opposed to just the fillings, and it was a whole ordeal to get them to allow me to cross out the things that I was not approving. 6/1/23 Edited to add: The response from Ashley is a lie. No one has reached out to me. I still have not received a statement from ETC detailing how the money was applied, nor I have received the reimbursement that I am owed. The issue is most assuredly NOT resolved. 6/1/23 Edited to add: I had to reach out to Ashley myself to get this cleared up. I discovered that they did reimburse the money. But contrary to Ashley's claim, no one ever spoke to me to tell me that it would be put on my credit card, and ETC never sent a statement either by e-mail or by mail. So it is good that the money was reimbursed, but it took them over six months to do it, and only did so after several communications from me. Unfortunately, it is not enough to change the rating.

The team was amazing! The receptionist was very welcoming and helpful. I was very nervous about my…read morevisit. Dr. Davis and the dental hygienists provided me with wonderful care and made sure I was comfortable and well informed throughout the entire process. I definitely recommend them.

Wonderful Dentist. I get my wisdom teeth removed 10/10. I recommend!!! Oh, I also get a cleaning as…read morewell great work. She very kind. thX, doc

It seems like everyone has had a better experience with Signature Smile Arts than I have had. I had…read morea temporary crown put on which came off. They are open on Wednesday but there was no dentist available to put it back on. I had some pain which was dismissed by the receptionist. I found her to be very rude. I had an appointment three months ago and they found no cavity and three months later I had a toothache and a large cavity and needed a crown. What happened? If they are open until 1 PM why is there no dentist at the office.

Another lovely visit to see Dr. Shore. He does wonderful work and repaired a bonding on a front…read moretooth. Working on teeth requires artistry and patience to get it right. Dr. Shore is an artist and I highly recommend him.

Kadijah Corbitt had a great experience with her follow-up appointment today! Braces loading…read more(6/25/26), she is soo excited!!

Omg i brought my daughter here for a consult and the warm welcoming we received from the front door…read moreand throughout the entire visit was top notch, super amazing and pleasant. The ambiance is amazing, the staff is amazingly friendly, and the perks is phenomenal. I can't wait to begin her treatment so we can follow up with another amazing review.

I went in for a consultation for an implant, was told there would be no charge. They said they had…read moreto take xrays . No one touched my mouth, yet they charged me $250 dollars that my insurance wouldnt cover. Even after telling me there would be no charge. Beware of these rip off artist and there practices and your insurance too!

Got an extraction and it was a smaller place but very clean & professional. The dentist was quick…read moreand efficient and everything healed perfectly! Would definitely recommend as I had a great experience.