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    A to Z Direct Flooring

    4.5 (99 reviews)
    Closed • 9:00 am - 6:00 pm
    Updated 2 months ago

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    Services - A to Z Direct Flooring

    Carpet installation

    Carpet removal

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    Excellent Company
    Cristina R.

    A Z did my flooring in the den of my house. They had a good selection of high quality floors. Sam, the owner, was very respectful, punctual, someone you can trust. The installers came on time and did a great job too. I highly recommend them. A+!

    Just an example of one of the various rooms where the flooring was done by A to Z direct flooring
    Ron R.

    My wife and I have been putting off doing our flooring for several years because of all the horror stories we have heard from our friends in Las Vegas. Mainly, it had to do with incomplete jobs, unprofessional behavior by stores selling flooring and installation, and lawsuits resulting from bad jobs or incomplete jobs by different companies in the Vegas Valley. What a nightmare. We did our research for over 2 years and visited A to Z Direct Flooring several times before we decided to do business with Sam, the owner. Mind you, I had spoken and gotten bids from several other companies. I even read all the positive and negative reviews on Yelp before hiring this company. What I noticed is all the negative reviews were about petty complaints BUT no one had gotten any actual work done by A to Z!! The 5-star reviews all raved about how happy they were with the completed job by A to Z. So we took the leap of faith, and hired A to Z, and dealt with Sam directly. I love the fact that Sam is a straight shooter, honest, and a man of integrity. Our job was pretty big, approximately 2500 sq. ft, and included two full floors, and 4 levels of wide staircases. I am very happy to say that I give A to Z, and Sam (owner) 10 stars for the quality of work, professionalism, integrity, and for going out of their way to do quality work. Are they the cheapest? No. But I rather pay $2k more than the cheapest quote and have no headache, than nickel and dime others. That is exactly what happened. We had ZERO Headache and one of the best experiences ever!! Sam came to my house 4 times during the entire process. We had a problem in the beginning when the sample we picked out, the color of that and the stair nosing, didn't match perfectly. Sam's lead contractor, Adrian, pointed that out to me, instead of just installing what we had picked out. It was our mistake, and We wouldn't even have known until the work was finished unless he did that!! At that point, we called Sam, and he immediately came over, we discussed changing the flooring, went back to his store, and picked out a different flooring, which was more expensive and thicker than what we had originally picked out, but Sam did not upcharge us for upgrading the flooring. Most other stores would have charged us extra at that point since we already had the original flooring pulled off the floor. The same day, Sam went to his warehouse, brought back the flooring samples and stair-nosing sample of our new flooring choice, to our house, and made sure we were happy with the new flooring/color match. Then they started the work 3 days later than originally scheduled. I thought they were going to take 8-10 days, but they finished the job within 6 days. I was shocked!! They cleaned up every day and were super respectful and professional throughout the process. Adrian and Gabriel are simply amazing. Then after a couple of weeks, my picky wife found a bunch of little things that needed to be fixed or changed to her satisfaction. I called Sam, and he immediately sent those guys back and within half a day they fixed everything to her satisfaction. Sam kept saying to me from day one, "Your satisfaction is my number one goal" and he is a man of his word. I don't give recommendations easily, but I recommend A to Z direct flooring to everyone. We will be back to do our carpets in the bedrooms soon. Thank You Sam for being a man of your word, and your integrity, and for hiring amazing professional guys like Adrian, Gabriel, and Miguel.

    Stairs
    Abigail R.

    This place could not be more fantastic. 1) they're cheaper than most places around town. I looked at over 10 stores and they are by far the cheapest. Their prices listed include installation. 2) they're beyond fast. We ordered Monday, carpet came in Tuesday, and was installed Wednesday. The crew was there from 9-1, they were friendly, quick and did an amazing job. I'm still in shock about how amazing the service was and will definitely recommend them to everyone!

    a staircase in a home
    Tim W.

    We used A to Z to install engineered hardwood in our home. Ryan and Susan worked with us to provide a high-quality product and installation. We are very pleased with the result. They were low-pressure and continued to answer all our questions and guide us as we chose a product, ordered, and completed the installation. We liked that the price included all aspects of the order and as we compared, their prices were very competitive. We were also pleased with Mateo and Ray as they paid close attention to detail during the installation. We feel that everyone was very professional and provided an amazing final floor.

    Sam is awesome from A to Z. Lol. My wife and I wanted hardwoods in our condo in Lake Las Vegas. We found A-Z on a random drive by coming out of Lowe's. He had the perfect product, gave us a competitive quote and set us up with a quick install date. Hard to say no. We did it and 2 years later, he sent a guy out to make sure it was all tightened up. Pretty amazing service. Floors look amazing!

    Entry.

    Absolute perfection! The entire house was done in the process of 6 days! Ray and Mateo carefully emptied each room and installed luxury vinyl planked flooring and baseboards. Then the guys put everything back exactly how it was. They were so respectful of my home, keeping the mess to a minimum. The work was flawless! Sam owns the company and stopped by daily to check on the job, and answer any questions I had. If you want the most knowledgeable, skilled, and trustworthy company I highly recommend. One top of all that we SAVED about 30% from the other companies that bid the job!

    a kitchen and living room
    Denise H.

    A to Z flooring did an amazing job on my new floors! I absolutely love them and they look beautiful. Great customer service. The floors come in after only a few days and we're installed in one day and done perfectly! Very happy and grateful. I highly recommend them!

    Alison C.

    My husband and I just started our contract to get our bedroom and bathrooms done. We were really excited with the plethora of choices for all types of flooring. Originally we were going to go through Lowe's but Lowe's didn't have as many selections as A to Z. Also, A to Z gave us a better estimate and no additional "hidden fees" that would break the bank. Gary came over to measure the areas and he came under what Lowe's measured for us. We're so glad we took the walk over to A to Z. I'll update this review once the job is complete and add some pictures! 6.25.18 Update. We just got the floors done and they look amazing. Fortunately we were able to get the floors done in a day. We had a little under 315 sqft installed. They also gave us the extra product along with the quarter rounds. I'm glad to see they went the route of removing the baseboards and leaving a quarter space. This type of installation looks so much cleaner. Overall very happy with the final product!!

    Premium Prime Flooring; Color - Coastal Range
    S. M.

    I love working with A to Z flooring. Two years ago we had our bottom floors done with them... from the very first interaction with Sam, he was extremely prompt to respond and come out to do a quote. He never made us feel pressured to do everything at once, as we wanted to stay on budget and needed to do our three floors in phases. Susan at the office is very patient and helps you go through samples and talks about the undertones in the samples and the differences between the products. They allow you take home many large sample pieces to see how the floors look in the light of your home. And I cannot sing high enough praises for Mateo and Ray, the brothers who do the floor installation. When we called Sam this last month to finish our second floor I said "please tell me you can get the same two men to do the installation!" He said, "no problem... everyone loves them and requests them!!" They are true gentlemen. I feel safe with them doing work in my home. They work very very diligently and do an excellent job. My husband and I love Sam, Susan, Ray and Mateo. This company is the real deal. Fast, prompt service. No waiting around forever to get a call back... no waiting weeks upon weeks to get the work done. Everyone is so KIND and honest! That's a big deal these days when customer service is not-so-great anymore. We love how bright and fresh our new floors make the house look. It's like we have a new home! Thank you, A to Z flooring!

    Bruise from faulty samples falling

    I'm not one to usually leave reviews but this place was awful. We stopped by here because of the great reviews and honestly I'm not sure why there were such great reviews. We were looking for some vinyl or laminate to put on a wall in a nursery. We walked in and we were briefly greeted but the entire time we were looking the woman working there did not get up from her chair to see if she could help us find what we needed or answer any questions. Finally we asked her about prices and compared to other places we had previously been to the prices were much higher. We were very displeased with the customer service and their samples that were falling apart. It was only after one of the planks fell on my arm that the lady working finally got up from her desk. No apology was given. I'm just glad the plank didn't hit my belly. Will not be recommending this place or returning.

    Beautiful job done!!!
    Siera S.

    I went in to a to z flooring direct shopping for my floor. They carry alot of different kinds. We found beautiful vynyls planks. Sam came to measure and gave good estimated price . The two brothers technician came to installed great job, fast, clean, organize. We are very happy! We would love to recommend the awesome quality service!!!!

    Stairs

    I recently purchased a home and wanted to have all the floors completed prior to moving in. I called multiple companies to obtain a quote and most could not begin work for 6 to 9 weeks. I went to A to Z and Sam and team were extremely friendly. He came to my home to conduct the measurements and provided a quote ASAP. They were able to begin the work a week later and I couldn't be happier with the results. It took a week and they completed the floors for the entire house which included removing tile, carpet, and repairing all baseboards. I highly recommend A to Z direct flooring and will definitely use this company again! Thank you Sam and team:)

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    3 years ago

    I had my floor done by Sam an his guys and I love it friendly kind professional just all-around great thank you Sam

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    Page 1 of 3

    Ask the Community - A to Z Direct Flooring

    Review Highlights - A to Z Direct Flooring

    “Sam, the owner, is wonderful to work with and he is very honest and has a good eye for detail and he was very helpful.”

    Mentioned in 58 reviews

    Read more highlights

    Vegas Carpet Warehouse - Basement family room, finished! Ready for Monday Night Football with the guys and Bravo TV with the girls!

    Vegas Carpet Warehouse

    (15 reviews)

    Potential scam alert!! I called to get a quote to install carpet in one of our bedrooms and spoke…read morewith a lady named Emma. She advised me to come down and look at the carpet options, pick one out then she would send a guy out to get measurements, then she would give me a quote. Okay cool. Guy finally showed up and got the measurements after A LOT of rescheduling due to always being told he'll be here between such and such time and then he would come at a completely different time (with no heads up). Of course, I wasn't home because I was given a different time frame! But again, okay not a huge deal, I used to work at a plumbing company so I understand sometimes the techs get to places early/late. Whatever. Now the real kicker, I FINALLY get a quote, pretty reasonable I think $864 for some nice carpet to install over some hardwood flooring..THEN miss Emma has the nerve to ask for FULL payment up front to do the job. That's right folks. I was being told to pay for installing BEFORE installation. I argue with her for awhile that NOBODY does this lady...a deposit I understand but nobody ever requires full payment prior to a job being done. She proceeds to tell me "sorry, this is what we do, we're 100% legit guaranteed, you know where our office is, our guys are trusting, etc"..once she sees I'm not falling for it she says "I'll talk to the manager" and comes back with "okay you can just pay for the carpet $726"..NOPE sorry lady you already lost my trust, bye Felicia! Don't trust ya no more. Called another flooring company immediately after and guy said "we don't even require a deposit, we just get a signature and you pay after the job is done". Yup! Thanks. Beware folks..

    Had our carpet installed 2 years ago by this company and did not do the review. We received great…read morequality carpet. The installation was good enough. We have some areas in the past few months that needed to be stretched. We worked with them again to do the restretching of the carpet in the hall and extra bedroom. Josh put me in touch with the gentleman that do it. They came out yesterday and were very professional and did a great job. The carpet looks brand new. Very happy with the customer service and workmanship. Thank you!

    Empire Today

    Empire Today

    (228 reviews)

    Southeast

    On April 4Th I had hardwood flooring installed throughout my 1150 Square foot condo. Before the…read moreinstallation the sales rep spent quite a lot of time helping me pick out just what I needed and wanted . He was very informative and answered all my questions about hardwood flooring , I already had hardwood put in 18 yrs ago In My kitchen and my den ( 2nd bedroom). So I needed something to compliment those floors. He was very precise in the cost and time frame to do the job. Without his knowledge and expertise I would be left hanging out in left field! The day of the installation , the installer Carlos and his helper arrived on time. I was amazed at how fast they worked and the quality of their work also, speed and accuracy , can't beat that. These men were very careful moving my belongings and were very respectful at all times! The day after, I called Carlos because I found a few places with some smutz on the boards. He came with his helper the very next morning and used some chemical that took care of the problem without damage to the boards . MY FLOORS ARE BEAUTIFUL AND GORGEOUS, I am so very proud to show them to all my friends! I will recommend Empire to everyone I know! Thank you Empire!

    DO NOT GET YOUR FLOORING HERE!…read more Let me start by saying that their sales people who come to the house are so friendly. And they make the process easy by having all the samples when they come to the house so you really can finish all decisions in one meeting. That's where the good ends. Everything after that first meeting is a full scam. Once you sign on the dotted line, the service is GONE. We were sold the 5 year extended warranty specifically because of our animals. The sales people pointed out our existing carpet damage from our dogs and said that we HAD to get the extended warranty to ensure that if they ever damaged the carpet in any way, it would be replaced. Did we get the warranty? Of course! Did our dog damage the carpet this past week? Yup! Did they tell me to take a long walk and that they don't cover pet damage while reading their policy from a script in front of them? Sure did. We are talking a 2'x2' piece of damaged carpet that we already have extra carpet to repair and they wont look at it or consider repairing it even though that's what BOTH of the sales people in our house guaranteed that they would fix for 5 years. Installation was done horribly, the carpeting and pad they installed is rock-hard, coming unraveled, and looks like garbage. They didn't even remove the stickers or fill the nail holes on the baseboards. I asked if they had a manager or anyone who had walks through and signs off on the install. They said they would send an install supervisor and never did. If I had it to do over I would have never gone with Empire. But I did so I making sure I tell EVERYONE to get their flooring through literally any other company you can find.

    Cortes Flooring

    Cortes Flooring

    (8 reviews)

    Kept in touch until the job was completed successfully. Made for work to be done and was here on…read moretime.

    Miguel is an awesome resource. After my condo flooded with black water, the Turnberry towers had…read morebrought in Summit / Everest construction to do the repairs. Although I had a uniform floor throughout and there was damage in the entry way of two of the rooms Allstate/Safe Co would not cover the replacement stating that the Contractor failed to prove damages to those areas. The contractor then pushed Las Vegas Flooring on us, and they did the 70% of the area, but left two room with the old damaged floor and they also did crap finishing at door ways. This took about 5 months for them to handle and in the end the new floor was full of messy marks and overall quality issues. When we had asked, Las Vegas Flooring wanted $16k to do the additional two rooms. ---Hell No! I called a few of the people that were on the list, and check in the building. Needless to say while there were a few people with issues on Cortes, the bottom line was that they were making sincere efforts in there work where as people such as Las Vegas Flooring (Rip Off). First, when Miguel arrived, he immediately was able to identify the original flooring and where it was purchased. Had Las Vegas not been so pushy, I could have had close to my original floor. Next, he offered to get flooring to match the new floor for me (via Prosource) or I could purchase it on the internet and he would install it. I ordered it from e-floors and they shipped it to my building. Being that I live most of the time in another state, it was not possible for me to be at the building to receive it, however Miguel went the extra mile for me and got it taken care of. Expect this to take months as it did with Las Vegas Flooring and to have them come out multiple times to correct their errors, Miguel's crew had the job completed in a bit less than 4 days (if you count them receiving the new floor) and much to my surprise, they had installed the new floors perfectly on the first shot and blending into the Las Vegas Flooring install (that again took months). Miguel went one step further fixing the closet that was also not done correctly, moved all my furniture out and back and managed not to damage anything. Additionally, I noted that they did not create messy dust such as Las Vegas Flooring did. Imagine that....good work can happen in Las Vegas..... If you want no nonsense, a positive hardworking group that gets the job done right....call Miguel.

    Apex Flooring - Laminate staircase

    Apex Flooring

    (3 reviews)

    Southeast

    Our 2nd story floors have been creaking a lot lately, and one area in particular was making us…read moreworry we might have water damage. I called Apex Flooring and was redirected to the guy's brother but he agreed to come out the next day and take a look. This was a cool older dude with a Harley Davidson jacket and band tee. He came and looked at the area in question and while I sat and gave an explanation of all our worries he went right in and ripped the carpet up and gave us a peek. Then he went to his truck, got some nails and tools, and nailed the subfloor down and started jumping around like a kangaroo trying to get the floor to squeak.. it didn't. It was hilarious and to the point. Then he put the carpet back. All said and done he was finished in about 20 min. He does have a minimum rate on the jobs so I would have liked to be more prepared so we could have tackled other areas more accessibly but he did say he'd guarantee the area he worked on and come back if we ever needed it fixed again. I can't tell you how much peace of mind it brought us. I like this guy's style and we'll definitely use him again when we're ready to de-squeak the other areas of the house

    As an owner of an established carpet cleaning company rated very high on Yelp.com....I run into…read morealot of customers that request for a range of services from your small carpet repair from a dog clawing at the entry way of the door to installing new carpet for an entire house...I met with Richard the owner of Apex... I tried him out with a few customers of mine who needed his services ... and everyone loves his work .... I now referred him to over 100 plus jobs and NOT 1 COMPLAINT...VERY AFFORDABLE EXCELLENT SERVICE AND OUTSTANDING QUALITY OF WORKMANSHIP.... if you need a carpet repair big or small to new flooring APEX FLOORING IS YOUR GO TO COMPANY....

    A to Z Direct Flooring - carpeting - Updated September 2026

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