I found this place through yelp.... and what a great find!…read more The communication online was prompt and courteous. I was not in a place to talk on the phone and, while i did not convey that to whomever was texting me back, they did not attempt to push me into a phone conversation. I appreciated this gesture alone. Instead, they answered all my questions, gathered the information, and set an appointment with me online. This was very convenient! The plumber arrived on time and, he even called before he arrived to conform my address. He quickly ascertained the problem; explained it to me; and went to work. My refrigerator was hard to pull out. The plumber did not give up and leave. He patiently helped wedge the refrigerator out! He left to get that part specifically for my refrigerator; repaired the hose; and even swept behind my refrigerator before replacing the unit. Very kind! And all of this happened on a Sunday!! I really was expecting an outrageous invoice. Nope! it was affordable and reasonable. I am thoroughly impressed with the service of Dani (the plumber) and Liz ( the office coordinator). Very professional and highly recommended.

I have nothing but praise and thank you's for the proactive communication by the office team and…read morethe technician (Dani) and the work performed by Dani was top notch, attention to detail, and very mindful of keeping the space clean. The price was right, and as important for me, since I need to take a day off to be home for the repair, my time is money, and he was on time, completed the work as expected and on the time frame expected. We've had some bad luck with plumbers over the last year and it's often a shot in the dark picking a tradesman, but hopefully this review helps others because I highly recommend them.

I called with a question for a potential service call. They had me on speaker phone and I could…read morebarely hear him. I mentioned multiple times that I could barelty understand and he had long pauses. It was obvious his attention was on something other than our call. Apparently they didnt need my business

Excellent service with emergency visit during a weekend, and detailed project report. Very…read moreresponsive and professional, which is nice during time-sensitive event of home water damages. Highly recommended.

Excellent company! I contacted them through Yelp to get a quote along with a few other companies…read more They were the 1st to come back with their quote! I called them and explained how my toilet was leaking from the tank and they asked if it was an emergency. I said, "no" but they said they could come out to fix it within a few hours...that day! Not only was their price the best (lowest) it was fixed immediately. They actually didn't have the part they needed so they drove from my house in Plantation to get the part in Pembroke Pines and came right back to my house. The technicians were absolutely professional as well as KNEW WHAT THEY WERE DOING! Job well done and they left me with a few business cards which I will gladly pass on to my neighbors. Thank you!

I needed help with the comodes clogging,call them I was told if they can't come,someone will let me…read moreknow,no call,no show,not even calling next day to see if I needed service,not reliable,lay back company

Being with Reynolds for over five years, they are not like other companies give you a ridiculous…read morequote or make a big amount of the work, I always call Larry that I need help and he send a technician next day. I had a breaking shower last week and I thought it is going to cost me at last one thousand dollars to fix it and he checked and found the part, and I got it from Amazon with no markups, only one hour labor cost! Overall a very reliable company with no playing games.

Update: Since the writing of this review, Larry the owner has personally attacked our business…read morewriting a fake review on our Google Account acting as a customer.., please see the attached image. The whole purpose of my review was for Larry to let other clients know that re-patching the drywall was something he was not doing, and to make sure other customers of his inquire about this. Also to you Larry, we will have an attorney now contact you for Defamation and writing fake reviews (acting as our customer) in retaliation to this review. Unfortunate. ------------------------- I personally wouldn't hire again. What is important here is that details are disclosed by the service contractor, so that his customers are satisfied, and everyone views the transaction as mutually completed. (ie. Drywall was not patched back up after the drywall was taken apart to install the pipes- we are left with a hole in the wall with exposed pipes) We had a simple hand sink installed and prior to this we agreed on a price. Having used 2 plumbers in the past at other facilities, our experience has always been that when plumbers installed their pipes behind the walls, they patched back up the drywall holes they cut out- to complete the job. In this case Larry quoted the job, and I assumed that the dry wall he cut out of the wall to install the plumbing would be patched back up. Instead we are left with drywall holes and exposed pipes in the wall. Afterwards he wanted to charge additional fees to patch the drywall back up as an additional up-sell, saying this was not his responsibility. From my take, this was not disclosed up front and now we are having to hire a new contractor because I won't pay him more. Simply put, the work seemed OK for pipe install, but the non-disclosure of what I see as incomplete job with drywall holes. Because of this, Im not partial to hiring him again, but you may have a better experience if he discloses the details about finished work expectations up front (esp. dry wall patching after plumbing). After questioning Larry about why he did not disclose this to us, he replied that he only had 4 other customers have this issue. A perfect reason he should have learned to disclose this to us. Regards.

Ariel and Billy are great plumbers!!! Truly recommend!!! Went out of their ways to fix the toilet…read moreclog! But overall great company! Responsive and reliable!

Fraud alert! Gave them $5,000 and they vanished. Zero service, zero communication. Alex is a…read moreprofessional scammer

Excellent worker Professional Personality…read moreExcellent explanation on the problem on hand I would Recommend Mark to Everyone Thank You again for your Professionalism

Found Mark on BBB site which gave me confidence that he was a reputable business. I hired him to…read morereplace my kitchen faucet which had low water pressure and install a whole house water filter. He definitely lived up to my expectations. He was professional, courteous and thorough. I would definitely hire him again. He's highly recommended. Great quality at good value.

Upon a recommendation I called him about repairing a shower valve…read more He was dismissive and rude "I don't work in condos", "I'm semi-retired" And he hung up on me. No reason to be nasty. I'm glad I found someone else.

Had a shower that wouldn't stop running. Larry, a licensed plumber, diagnosed and fixed the issue…read moreby replacing the cartridge. What really impressed me was that he immediately located my house's water shut-off valve - something I didn't even know I had. Before this, I had been shutting off water at the meter outside using tools, just like previous plumbers had done. Now anyone in the house can easily turn the water off and on without any tools if needed - super convenient for emergencies! Larry was a pleasure to work with: Knew exactly what he was doing Had all the right specialized tools Great personality Fair pricing Perfect repair If you're reading this, look no further. Larry is the plumber you want. Hire him with confidence!

I called Sam Jolley's Plumbing to find a water leak in the line coming from the meter to the house…read more The plumber Rolston Forrester came to my house in Palm Beach Gardens to find the leak. Took out his detection equipment and proceeded to try to locate the leak. After about 15 minutes set up and locating time He said he found the leak and let me listen on the head phones to the supposed water leaking out. He said it would cost me $1500 to fix the leak that he said was about 16" under the sod. I thought that was excessive. I decided to call another plumber to fix it they came out and dug where Rolston said the leak was, no leak. The new plumber from Drain to Drain Micheal Ennis dug down and found nothing, no leak at all. The water usage was a sprinkler zone valve on the north side of the house that was stuck open, Mike found it about 5 minutes. At the end of the job Mike charged me $500. for digging up non existent leak that Rolston said was there and would fix for $1500. and locating to actual leak that was about 100 feet away. He said that if he had not dug up the yard the bill would have been $150.00 including finding the real leak and the labor to fix the actual leak. Rolston was 100% scamming me with the BS of the leak in the yard. Mike thought that he merely turned up the volume on the head set to make the rumbling sound that I heard.

After almost a decade, our water heater finally gave out. My wife was doing some research on Yelp…read moreand found this business, she thought based on the reviews she read, this is a business we can trust. Once again, my wife is right. Rob showed up and gave us an estimate. He gave u 3 different options and gave us choices based on our budgets. Since we planned to stay in our house forever, we decided to pick the best option to take care of everything. Rob and one technician showed up on the day of the appointment. Both of them were very professional and carefully installed our new water heater with great care. They also took great care of our house in making sure to keep our house neat and clean during in installation process. In the end, the water heater was installed perfectly. We now have a brand new water heater that hopefully can last for another decade. They did a great job with our water heater and the price is reasonable. I'd recommend this business to anyone who requires their service.