Update: Since the writing of this review, Larry the owner has personally attacked our business writing a fake review on our Google Account acting as a customer.., please see the attached image. The whole purpose of my review was for Larry to let other clients know that re-patching the drywall was something he was not doing, and to make sure other customers of his inquire about this. Also to you Larry, we will have an attorney now contact you for Defamation and writing fake reviews (acting as our customer) in retaliation to this review. Unfortunate. ------------------------- I personally wouldn't hire again. What is important here is that details are disclosed by the service contractor, so that his customers are satisfied, and everyone views the transaction as mutually completed. (ie. Drywall was not patched back up after the drywall was taken apart to install the pipes- we are left with a hole in the wall with exposed pipes) We had a simple hand sink installed and prior to this we agreed on a price. Having used 2 plumbers in the past at other facilities, our experience has always been that when plumbers installed their pipes behind the walls, they patched back up the drywall holes they cut out- to complete the job. In this case Larry quoted the job, and I assumed that the dry wall he cut out of the wall to install the plumbing would be patched back up. Instead we are left with drywall holes and exposed pipes in the wall. Afterwards he wanted to charge additional fees to patch the drywall back up as an additional up-sell, saying this was not his responsibility. From my take, this was not disclosed up front and now we are having to hire a new contractor because I won't pay him more. Simply put, the work seemed OK for pipe install, but the non-disclosure of what I see as incomplete job with drywall holes. Because of this, Im not partial to hiring him again, but you may have a better experience if he discloses the details about finished work expectations up front (esp. dry wall patching after plumbing). After questioning Larry about why he did not disclose this to us, he replied that he only had 4 other customers have this issue. A perfect reason he should have learned to disclose this to us. Regards. read more

Reynolds Plumbing - Larrys retaliation review, acting as a customer. This is defamation and a legal issue now. - Plumbing Near Me

Being with Reynolds for over five years, they are not like other companies give you a ridiculous quote or make a big amount of the work, I always call Larry that I need help and he send a technician next day. I had a breaking shower last week and I thought it is going to cost me at last one thousand dollars to fix it and he checked and found the part, and I got it from Amazon with no markups, only one hour labor cost! Overall a very reliable company with no playing games. read more

I loved the workers, the owner not so much. The 2 men who did this job were incredible and worked very hard. The "cleanup" was rushed because Larry misjudged how many hours this job would take. I wish I was warned that I would have this big mess to deal with. Being a plumber is not an excuse to not fully finish the job, which should include cleanup. If cleanup is not included please warn people. read more

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They showed up on time and performed a clean and professional job in no time. What was requested was executed without surprises or set backs. Really impressed with how quickly they responded to the call and how quickly they were able to schedule us in. The owner knew all the parts that we're necessary for the job and showed up with everything needed. He noticed that my outside main water valve is going bad as well and quoted us for future work. We will definitely return to them for additional work. High recommend them. read more

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Very responsive and great service! Thank you to Nick who was able to come out and take care of everything that needed to get fixed in such short notice. I would highly recommend this company! read more

Absolutely great! I reached out to Reynolds Plumbing after a disappointing experience with another company that did not complete the job. I went into this already skeptic about the service, cost, the quality etc. I was so pleased with the prompt communication and clarity of him explaining what was needed. After communicating with the owner and setting a day for the work to be completed, he texted and called me with options of what I could choose from for replacement of shower valve and faucet. From the beginning he stuck to his quoted price and the work was less than half what I was quoted with previous company. Joe was the plumber that completed the project for me and he was great. He explained my options carefully because I was so hesitant to have to open a hole in my bedroom wall to have the work done. He made me feel completely at ease that it would be the best decision and that he would make sure to leave the wall just ready for repaint. The work was completed on time, he was careful and did not make any messes or damages to anything. He had me test the shut off switch as well as the new shower valve. He was experienced and knowledgeable. I am absolutely content with the quality of the work. read more

Reynolds Plumbing - New faucet and shower valve - Plumbing Near Me

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Excellent work. I will hire them for more plumbing. Andy, the plumber was professional, worked diligently. He kept to his repair estimate. of $175.00 which was a fair price for his excellent work. I had a $650 dollar estimate from another plumber and delayed the repair as it was unsightly but worked. Consider this company if you want excellent work. read more

Repair didn't last long. Pipe was feed less than 1/4 inch into the coupling. Not worth paying $250.00 for. read more

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Poor service, condescending over the phone, surprised they do any business at all. Larry lost his mind on me when I asked him a simple question. I was very taken aback that someone would represent their business that way read more

I had a corroded valve on my water heater. I requested a quote and they were very quick to respond to me. They arrived on time and were very helpful with the questions I asked. They did a great job. Thank you! I will recommend to family and friends. read more

The owner came out to fix a clog and running toilet. Response was fast, service was great, price was very reasonable. Will use again and recommend to others. read more

Honest guy, quick to respond and very flexible to meet my needs regarding appt schedule. Plus his price was the best among all quotes on yelp. A keeper! He replaced my kitchen faucet. read more

Reynolds Plumbing - Plumbing Near Me

My family and I had a hot water emergency on the 4th of July of all days. No hot water. We called Reynolds plumbing which we knew would more than likely be closed like everything else. To my surprise they answered the phone. They in fact were closed but the owner said he'd swing by and look at it for me on his way back from a 4th of July parade. He was very responsive, he did pop in and in seconds had it running. I will absolutely be calling them in the near future. Highly recommend. A big THANK YOU to them for taking time out of their holiday for us. read more

I have needed my toilet fixed but was hesitant to have anyone in my home during this time with COVID-19 cases in Miami. Larry gave me an estimate and was able to arrive earlier than anticipated. He took all safety precautions and fixed my toilet quickly and for a fraction of what other plumbers charge. Easy to communicate with, pay and very professional. Highly recommend and will use again. read more

Wow! What a lifesaver! So professional, quick appointment right when we needed them, very kind and understanding. Their communication was excellent and was such a huge help for our bathroom shower pan leak! Highly recommend!!!! read more

He was very honest, kind, and did a great job in a timely fashion! I highly recommend him for any services you may have in your home.

Larry fixed my shower last month and did an excellent job. He communicated with me in advance on what the agreed upon price would be when the other 5 companies I contacted through Yelp all wanted to send someone to my house to first look at my shower before quoting me anything. Like I have time for 5 plumbers to come by my house and gather quotes ha! It wasn't a mystery, I sent pictures AND details on the issue and Larry had no problem providing me with the quote via chat. So I selected him and he showed up and got the job done for the price he said. If you are looking to get something fixed and know the costs up front, I'd recommend Larry. read more

I can't say enough good things about Larry. I had a major leak coming out between the foundation of my house and a concrete slab. I was so stressed as water was just flowing out. Larry responded quickly to my call. He was wearing a mask and followed all safety procedures. He identified the problem and told me what he was going to do and followed thru. He was kind, friendly and very knowledgeable. I am so grateful for his help and reasonable prices. If I ever have another plumbing problem, he will be the first person I call. Sorry, I'm having a problem uploading pictures. read more

Yesterday my downstairs toilet was clogged and couldn't be cleared. Luckily I came across Reynolds Plumbing on Yelp. Larry responded immediately and we made an appointment for later in the day. He was awesome. Pricing was fair. Work was professional. No mess to clean up after the project was done. I highly recommend this company. read more

Polite on the phone. One of their people was in my area; they said "sometime between 8 and 10" (PM). He was early, very pleasant, got the job done, and billed me what they quoted on the phone ($180 to clear our a stuffed toilet). (Didn't get his name, alas.) 5 stars/estrellas. read more

Answer on a quote in 5 min. At my home 25 min later Job done perfectly. No problems whatsoever read more

Larry responded to my quote request promptly and provided a reasonable estimate. He came on time and replaced two faucets. One of the old faucets was corroded very badly and was difficult to remove but he did a good job on it. The actual bill came out $20 more but he deserved it due to the unexpected difficulty in removing the old faucet. I recommend him. read more

Highly recommended. Replaced my very corroded water heater in my condo fast and fair price. Was very friendly and helpful. Will definitely use again for all plumbing services. read more

Larry the owners of the company was on time to my home. He was knowledgeable with my situation of a leak . He was thorough, and took the time to explain to me what was going on. He was reasonable in his price and will be back to repair my leak . Thanks Reynolds Plumbing I will recommend you read more

Thank you Reynolds Plumbing. Very prompt and on time service. Joe came to the rescue, he was able to put in a new pipe mechanism. Due to the age of my house more work is needed. But he tried his best to have water for us. He spent hours battling to keep working and fixing the problem. They are very polite and was always upfront with the price. read more

Fantastic service! Hired to remove an old dishwasher and replace a new one. Replied within a few minutes through the yelp app. All of my follow up questions were answered almost immediately through the yelp app. The job turned out to be a lot harder than expected but he got it done without a problem. Pricing was very reasonable and everything done with a smile. I couldn't have asked for better service. Highly recommended! read more

Larry responded right away. He was very pleasant to deal with. Provided excellent service!

Very responsive, quick, and honest. Larry charged exactly what he said in his estimate and answered all messages in under five minutes. Larry and his group were very prompt and very clean. read more

The technician did not arrived with the correct equipment. he was very unprepared for the job. he continued to defend himself by stating that his boss sent him with that Autofeed Drain Cleaner drill and that it was all he had. He tried to unclogged with with an Autofeed Drain Cleaner drill not suitable for the kind of work he needed to do. After trying and not succeeding demanded a payment. He even went on saying that the main drain was clogged. the funny thing is that everything else drain correctly except for the two connected kitchen sinks. I Contacted owner, explained the situation and promised he will personally take care of the issue. In good faith made the payment requested. The owner scheduled a later appt which he failed to show up or even call to let me know that it will not happen. I did not find out until I call for status. After owner apologizing, he scheduled a morning appointment at 8 am and again he didn't even reply to my request for ETA. He showed up by noon. Go with true professional. I ended up calling Rotto Rooter to get the job done right. There was no main drain clogged. Reynolds obviously have no clue about plumbing. am very dissatisfied with their professionalism, and knowledge. I would never hire them again. read more

EXTREMELY satisfied with my experience. Larry responded to my request almost immediately, set up an appointment at my convenience, sent me a message when he was on his way, and SHOWED UP ON TIME. Who does that in Miami? THIS GUY. I will definitely be calling him again next time I need a plumber, and will pass his info along to anyone who needs one. You will not be disappointed! read more

My tankless got water heater was not giving me the hot water it used to. I called up, they responded immediately, and came through next day. They fixed it for the exact price they quoted me, and couldn't be happier with the service. I will definitely be calling them back! read more

Larry is kind, timely and above all professional. He sets the proper expectations in terms of costs, always arrives on time and clearly communicate the issues. He stands behind his work 100% and is available to answer any and all questions. One of the most honest and helpful plumbers contractors I have ever met! read more

We cannot be happier with the prompt professionalism we received for our rental property. In less than 24 hours our issue was repaired and he explained each step of the way. Do not hesitate to reach out to Reynolds Plumbing. read more

My elderly neighbor had toilet trouble and I volunteered to help. Reynolds Plumbing was the better estimate (some were totally outrageous). They arrived on time and were fast, efficient and courteous. I'll use them again for sure. read more

Larry did an excellent job replacing a shower faucet and valve at my condo. He was prompt, sent me pictures and videos of the install while I was at work. He also was very fair with his price. Excellent customer service from an awesome plumber. read more

Great service! Was contacted in 15 minutes after requesting a quote and he was here the next day to fix my toilet which was leaking. Very nice guy from Michigan with great work ethic. He fixed my toilet in less than 20 minutes for a great price. Highly recommend his services! read more

What a great experience! Larry was extremely knowledgeable and informative I would highly recommend him to anyone who needs help. It's hard to find an honest Plummer but he is officially our go to from now on ! You're in great hands ! read more