In a total bind yet again, I turned to my fellow Yelpers to find someone to change my locks--again!…read moreThe reviews led me to make the call. While a direct quote wasn't provided over the phone, I was given a clear price upon arrival. That said, after my request, I was serviced within an hour. The technician was respectful, and courteous, and recommended the best lock for my door at a great price! I highly recommend them and would absolutely contact them again if needed.

Eli responded to our problem, and solved it in no time. We feared we might have to replace a patio…read moredoor, but he fixed the lock for us.

Laurel's Lock Shop is a super-reliable, friendly neighborhood business. Dianne is super friendly…read moreand she came out to my mom's house on a holiday to change three doorknobs, re-key two deadbolts and one lock. It only took her about a half hour and she did it all for a totally reasonable price. She's got all her tools and machines in her minivan so she can take care of everything on the spot. If you need anything for your locks and doorknobs, call Dianne at Laurel's Lock Shop!

If I could give zero stars, I absolutely would. I arrived at the shop at 5:40 PM on a Monday to…read morehave a key made for my Mazda CX-30. Upon arrival, I was told that I could not have my key made because the lady who works there was meeting with family soon and she wouldn't be able to stay and resolve my issues, despite having spoken with my wife about the fact that I was arriving when I did AND her hours posted said that she worked until 6 PM. She never mentioned to my wife that she had to leave early, and I was made even more frustrated when, after I was told that she would have to leave early, she proceeded to stay around the property and chat with someone she had just had in her building and her driver right outside her entrance. It is evident by the amount of positive reviews I see for this business that I am clearly in the minority, but what I experienced today was terrible customer service and a gross lack of communication between business and client. I felt dismissed and disrespected, and would not recommend this business for anyone looking to have a key made. Go to an authorized dealer, you might spend more, but you won't have to put up with the terrible customer service I just experienced today.

I called because the deadbolt lock on my apartment door seemed to be malfunctioning and I was…read moreconcerned I might end up being locked out of the apt. Moshe came over, looked at my door and explained the lock was not the problem. He explained the strike plate from my door knob was creating the problem with the deadbolt lock above it. He adjusted the strike plate, showed me how to adjust in the future if necessary. I found Moshe to be personable, fair, honest and kind. He is now my go-to locksmith.

Received a call from this company the CALLER quoted me an extremely high price for a simple job. I…read morementioned to him that I was looking for other options beside the one that I've been dealing with... after he told me that there really were no other options and quoted me an extremely high price, I told him well I could just buy the part and have my Handyman install it. He then got smart and said "well why are you contacting other companies". That was very nasty and uncalled for!!! I would not do business with this company ever again.

Repair man arrived at time specified. Looked at the frozen dead bolt lock. Was able to take it…read moreapart and repair the lock without needing any additional parts.

If zero stars was possible, I would choose that option. This company is a scam. Their technician…read moreclaimed he could fix my car alarm problem and the next morning when I needed to get to work, the car alarm came on again. I called them to let them know about the problem for the technician to be rude saying I wasn't turning on the car correctly. I told him if my car alarm was supposed to ring when I opened the car and he was confused as to why it wasn't working. I asked for a refund since the service he provided did not work and someone from their office said they could not because he had told me the anti theft system wouldn't 100& be turned off, I told her if that was the case why would I pay someone to come here and turn it off just ONCE!!!.. they are a SCAMMERS!!!

Glen communicated and arrived at promised time. it was 100 degrees & humid. He tried he best…read more programmed one key. second key was off brand, not matching ford fob. at first it worked when in cup holder. now a couple days later does not work. we were asked by office if we changed the battery. attempted to do that but Ford dealer couldn't open fob. were told our warranty would be extended to 10/12/25 to have key re-cut. hoping to be back in Maryland within timeframe as we were just visiting when our car was stolen and recovered. Thank you Gabbie in the office for working with us. We appreciate all that was done. Keys are very expensive so, we need everything to work properly. Thanks again.

Great and prompt service and importantly, very affordable definitely highly recommend. Great job…read moreprogramming my new key fob for a 2010 Chevy hhr

Thank you so much for your patience and flexibility. Happy with the service and outcomeread more

From the owner: PR Locksmith offers trusted residential, commercial, and auto locksmith services. We specialize in…read moreemergency lockouts, rekeying, lock installation and repair, smart lock upgrades, key duplication, car key programming, and ignition repair. We pride ourselves on fast arrival, transparent pricing, and dependable service throughout the DMV.