Quick response to my inquiry. Came late at night which I really appreciated. Thank you for saving…read morethe day for us!

I requested service to replace the broken lock on the door leading to the garage, and I decided to…read morereplace the lock on the main door as well. David arrived on time the next morning and provided up front pricing on installation of the new door locks.The price was fair and decided to have him install the locks. He finished the installation within one hour, checked the keys (decided to stick to my old keys) to ensure they worked with the new locks, and cleaned up. Thus, he did a great job. I would call him again for locksmith service.

~Story time~ 8:30ish…read moreon a Thursday: I leave through the garage to go pick up my curbside order from Cheesecake Factory stupidly with just a wallet & too cellphones. I close the door and right when I heard the snap of the lock, did it dawn on me I locked myself out of my house and I'd have to live in my garage oh and.... I now have to walk to get my food. Sigh. My immediate reaction was irrational & illogical. Seriously frantic and couldn't think straight and I was hungry! I tried calling my housekeeper and she couldn't get to me. My family?... ha! I must call a locksmith. I must pay for a locksmith. I must resign myself to give up my allowance for the week for a locksmith so I dont have to live in my garage. Grrr. I call three places that I've searched through Yelp. I had to really search because Yelp doesn't display in distance. I find three companies in the area. I call. Two tried to okie doke me into an adjustable rate. I insist, "you can't come til we agree on a price because if it's too high, I won't pay it but I'll be in my house" I call here and the technician answered within a decent amount of rings, was polite, confirmed my address, asked his questions & offered me a flat rate. The two other places even called me back asking who I settled on and for how much. I wasn't interested in someone wanting to play in my misfortune. I gave them no response. Can I say I'm overjoyed with this company? Expert level locksmithing. He got me in and didn't cause damage. He was patient, kind, very timely and even gave me advice. My locks are high end security so I was nervous and surely didn't want to lay down the cash for replacements. I'd wish a lockout on no one, but IF you need one, this is who you call. Honest. No BS. Will give you a flat price. Professionalism. Efficient. Competent. I give them all the adjectives By the way, I ended up walking to cheesecake factory to get my curbside order and he was at my door when I arrived. He got me in my house by 9:10p and my food was still hot! Thank you.

Stop scamming people and provide services at a reasonable price. Lockout services for autos is…read morelisted as starting at $55. When they got to my truck I was told the cost was $399.00. That is insane. Avoid at all costs. Edit: Asaf claims this is a fake review. Fun fact. I have witnesses.

I'm happy to say that my issue seems to be resolved. It took a few months but my keyfob has been…read moreworking since December 2024. Thankyou for finally fixing the issue.

****Review updated and revised*****…read more So, I no longer think these bozos scammed us. Now I just think they run a lousy business and have zero respect for their customers. We brought them with a brand new, uncoded Mazda key to program, but they made it sound like it would cause permanent dash light errors and damage to the car. They wanted to sell us an official Mazda key, so we said, fine, just do it. They didn't have the part in stock so they had to order it. When we came back to have it set up, it took them 45 minutes to figure out they had received the wrong part. Oops! I know, I know -- we should've walked away from these clowns at this point. But I forgot to mention: they insisted on a 50% deposit before they would order the fob, so we were stuck. Anyway, we went back for the third time and they had the right part and they coded it up and now it works perfectly! Nah, I'm just playin. It only half worked: it started, locked and unlocked the car but only if you took it out and pressed buttons; all touch functions were dead. That's when I posted a 1-star Google review. They responded with excuses and a phone number. So I called and talked to someone who said they couldn't just order a new part. Um, why not? No idea. I had to go back for a fourth time so they could waste more of my time. Took them more than an hour to tell me that the key doesn't work and they need to order a new one. Hey, isn't that exactly what I said!?! I mean, if that's not disrespecting me and my time, I don't know what is. Anyway, the key came in a week later and they wanted to set up another appointment to code it. Great, I told them I'm free on Friday morning. Oh no, that won't work because their guy has something else to do (I have to assume he was busy fixing other keys they screwed up). They wanted me to rearrange my entire day to suit their schedule? I hung up instead of screaming. I mean, really? That's chutzpa! But what choice did I have? I rearranged my day and called them back and went in at the time that was convenient for their tech. He was late, of course, but only by about five-ten minutes so that could have been way worse. At this point I'm beginning to wonder if they're doing this to me on purpose? Or have they simply never heard of customer service? I thought that fifth visit had finally done it: the key worked. But now that dash light that they warned us about is lit all the time. I hate this so much. Final Resolution: I called and asked for a refund. You already know the answer they gave me: No, because: reasons (we don't respect our customers is what I think). But they did admit they neglected to clear a loaner key from the car and that's what was causing the dash light. One of their guys came out to our house and fixed it. I hope. So here, you can have one star back for finally doing something right! But since you're at minus 10 stars for the whole fiasco, you still end up with the lowest possible rating I can give. I'll be sure to tell friends. So, by all means, if having an ordeal like that sounds like a laugh, you should definitely visit the Keyless Shop at Columbia Mall. You too can have this kind of 'fun' for the low, low price of $320. Fail. Hard fail. I warned ya.

Great service! Our…read moretechnician Michael came out and provided quality customer service in the pouring rain. He didn't complain once.

Quick response and assistance. Hopefully I won't be in a lockout situation again, but I recommend…read morethem to anyone who finds themselves locked out.

I needed 2 smart locks installed. First red flag they would not provide me with an estimate prior…read moreto their arrival. Original technician assigned to my job couldn't make the appointment so he sent a substitute. The substitute did not appear to know what he was doing. He had to read and reread the directions for installing a lock. He had to leave my house and return to his office twice for things. He even installed one locked on backwards and had to redo it. The installation of two basic smart locks took over 2 1/2 hours. When I asked him for an estimate before he began work, he cited a complicated formula which left me uncertain as to the final price. The price ended up being exorbitant. Highway robbery. Steer clear of these guys. Not a legit business!

These guys are very bad, rude and not reliable!! I found those guys online and called them for two…read morecar keys. When the technician come over, he showed me he has two types of keys. I told him I need two and wanted the one has the same material with mine. But he still cut two keys in two different material. One of them has very bad quality and I can see the interior material of it. He said I did not tell him I need the same material one and refused to continue copying the keys and took two keys away. Since He has already copied my keys so I called the company of Columbia Locksmith, at 3018417306, but the people are the worst I have ever seen, he says if I want to take these two keys back I have to pay more money for it! These people suck! Don't do business with them!

I was relieved to find a locksmith that would come out on a Saturday without the after hours…read morecharge. $150 for a replacement key without the electronic Fob. Additional $50 to remove the club.

I requested service for rekey of our new home and response was received in less than 10 minutes. We…read morehad our front door rekeyed the next morning. I appreciate the quick response and quality of work as well as the communication from start to finish.

Locked out of my garage. Called and left a message. They called back in minutes with an accurate…read moreestimate and Bill Lorenz, the locksmith/owner arrived quickly. He opened the door and rekeyed the garage to match the house. Don't bother with big companies. Small business for win!!!!

Bill provided quality service and explained everything he did to repair my lock. I would definitely…read moreuse him again.

Had trouble w changing storm door locks. I messaged them on yelp and they replied right away. I was…read morequoted the same price in the message and paid. Alex fixes my issues very quickly. Great service, would recommend and use again.

Art and his team quickly addressed my need to change out the locks quickly and in a timely fashion…read more The value for service was good and would suggest for anyone else in the area that has this need

Excellent service Great selection of keys…read moreVery responsive Accurate cuts on all keys

Hey my fellow Yelpers, if you need a locksmith ASAP, go with these guys! I HIGHLY RECOMMEND…read moreBaltimore Locksmith! We just moved to our new house and accidentally locked ourselves out. New to the area and late at night I did what all yelpers do and Yelped. Baltimore respondes within the MINUTE! Seriously! And it was a real person Daniel who had someone at my place, IN THE CITY, IN THE RAIN and LATE at night within 20 minutes! We were back in our home safe, dry and fast. The price was awesome. Mike the locksmith was awesome, dog friendly and it was was super easy. No stress, no wait and it didn't break my bank which I loved! It was a flat rate for my place and I would call without a second thought because I know they follow through. The actually care. They make sure and follow up to see if all is well and felt very trustworthy. Thanks Guys!!