My visit to this smoke shop was fantastic; it's the sole location I frequent for THC and CBD vape…read morepens. The staff member who assisted me was incredibly knowledgeable about the products I required. I appreciate the outstanding customer service and will definitely return. Many thanks Sam Daniel you are the best However I had to take one star because of the gentleman who just answered the phone. He needs to be professional and not so condescending.

Easy to find. Easy parking. Right on the main street. Nice staff with great selection of items…read more Great variety. Best prices. Open late!

HOLY SHIT, let me just say, never ONCE did I expect to buy a…read morepipe like this for such a good price. I will keep this short and 100% truthful. Dropped twice over a foot and a half fall onto hard tiles, and hardwood floor. NOT 1 CRACK O SLIVER OF BROKEN GLASS. Giving respect where it is much deserved. Cheers brotha, employee took his time and pulled out every piece I wanted to compare. 5 star

Thanks to Kyle for helping me find the perfect tobacco piece. Great customer service and friendly…read more Definitely coming back. They got good prices and cool pieces.

City Rock has the best prices and a great selection. Cam and his family are the best! Always polite…read moreand helpful.

The girl at the register was friendly and willing to explain differences between products and even…read moreexplained the pricing difference between card and cash to help me get the best price for what I wanted.

Woman who helped was super nice and informative :) def coming back. They had a very wife selection…read moreof what I needed at a very good price as well

420 Smoke Shop is one of the best spots in San Jose. The store is clean, organized, and always…read morestocked with what I need--glass, wraps, accessories, you name it. The staff is super chill and helpful without being pushy, and they actually know their products. Prices are reasonable, and they usually have good deals or discounts. Whether you're grabbing something quick or browsing for a new piece, it's always an easy, pleasant experience. Highly recommend!

Absolutely the best place in the neighborhood for flavored vapes and tobacco. I know they are…read moretotally illegal but these guys have them and are totally willing to evade the law to get one in your hands. Even my 14 year old scores here. Super nice dude behind the counter is always helpful.

Great selection , average prices . It was fast and convenient but parking sucks being it's in…read moredowntown and it's limited ...if you get a spot near . You are in luck!

Best smoke shop in town and The lowest price in the town best customer service they have everythingread more

I want to start this review by saying I started coming to this smoke shop because my dad has been…read morecoming here for a while. My experience has been great so far up until today. I purchased 2 vapes yesterday, 6/21 and one of the ones I bought stopped working after I used it for about 10 or so hits. I figured it's quite common since these things do break from time to time. I came back looking to exchange for a new one, since it stopped working not due to my negligence but faulty equipment. And the brand of device I was trying to exchange has a clear tank on it so you can see how much e liquid is left. Like I said, I used it for about 10 or so hits so it's literally full. The worker told me that since I used it, I can't exchange it because it's my fault it broke. He reiterated the fact that these devices, or this particular brand "doesn't break". He asked me questions like, "did you drop it" or "what did you do". So he let me know he'd give me a discount if I wanted another one. Keep in mind, I've been coming here every week and spending $50-100 every visit for the better part of 6 or so months. My dad comes here every week and spends the same. I figure since I am a customer who comes so frequently and spends close to $200 a month here, they would accommodate a replacement for me. Instead, he smirked in my face as if I were lying to him about the device breaking. This place didn't just lose 1 loyal customer, but multiple due to this instance. I could easily afford another pod/vape, but the customer service was unacceptable. Below you'll find a picture of the device I have for reference, the pod pictured is an old one but just wanted to give reference as to what I'm talking about. Safe to say, we will never be coming back here. Many other places you can choose from.

Another trip into my favorite browsing place. As usual,…read moreSteve was awesome! When I shop I like to look a lot but he was super patient and helpful. Never feel rushed and always made to feel at home. Repeat customer for life.

Service was great , moving into the area trying to find the right smoke shop to be my go-to & I'll…read moreadmit this one is going to be it . Boss man hooked me up and help me find what's in my budget and was able to walk away satisfied his prices are all fair and reasonable the quality of the items are A1 . All in all 10/10 I'll definitely come back and I recommend this smoke shop if you're in the area . Heck even if you ain't stop by here I guarantee you'll be happy

Guy sold me 2 broken vapes and tried to explain to me why I couldn't return it. His friends hang…read moreoutside and heckled me as I walked in. Don't come here. Give your money else where

We've been visiting this store for a few years now and since the first time we stopped for in this…read moregentleman's store, he's treated us with the utmost respect and has never had a problem with answering all of our questions ( no matter how stupid they might have seemed), giving us the information we need to make and educated decision. Or hats off to the owner who never seems to take a day off ( thank God) See you there soon!