We had the best experience buying our new Opus 17 here. Mark Malcom was so helpful, showing us all…read moresorts or rvs until we decided exactly what we wanted. When we came up to pick it up he even got us a place to stay at the Atlantis. Scott in finance made everything very easy and explained all our options well. Justin was who did our walk around, and he was excellent at knowing all the little nuances of our rv. Super nice kid! We even got to meet the owner Austin and talk about snowboarding. All around a great experience with some really nice people. We love our new rv and couldn't recommend these people more!

You can't fault a dealer for bad RV manufacturing, but you can fault them when they say they fixed…read moreit, but in fact did nothing. Basically, if you're interested in the brands they are selling, then you can come here to buy an RV. Afterwords I'd just immediately find somewhere else for service, which sort of defeats the purpose but this place is the worst. They fixed none of the warranty issues in the first place and now we're outside our first year and they won't take responsibility for the additional issues caused by not fixing the warranty issues in the first place.

Some parts of the purchase of our new Brinkley rv from RV Country were absolutely fantastic but…read morethere were parts that were an absolute horrible experience. We were at an RV Show in March (28 & 29) and that is where we decided to purchase this rig. We pointed out a number of things that needed attention to the rv. We were assured by a number of representatives (& the owner) that all would be good upon us taking possession on April 25. We arrived on Saturday, April 25 at 11:23 and were greeted by a man named Ted... a less than stellar interaction began. First of all, he was the person who did the entire PDI - Pre Delivery Inspection - & unfortunately it seemed that he had never looked at the rv... None of the issues on the outside of the Brinkley were repaired. He was shocked that we pointed these problems out to him. He didn't know how some of the exterior systems even operated. When we moved to the inside and we pointed out several issues, he rudely said "look, we don't fix things ahead of time, you gotta acquire the right, bring it back, and then we'll order parts and fix it"... are you sh!tt!ng me? So the sofa that was broken at the show in March is still broken over 30 days later. The microwave oven that has a blood curdling screech when you open the door is still there, and Ted laughed and said "oh, that's not that bad". So many other things he didn't that day was nonsense. When we went inside to finalize paperwork, Tucker was the man! Very easygoing and knowledgeable. He answered every question, helped with a number of items that had issues. He cares about customer service! Unfortunately, we could go on, but that email will be sent to the owner. He requested that we send him a detailed synopsis of our experiences.

this will be a revision to my original review... which, by the way, is asked of you to receive a…read morediscount on parts or service when you first arrive for warranty work. It's true we did by our first big boy here and the only reason this review has 2 stars is because of the front office staff and our salesperson, Mike. After that this place is an absolute nightmare to deal with. Our first experience was warranty work where we waited 4 weeks to bring the RV in for them to evaluate. We brought the RV back again in another 4 weeks for them to hold it for 6 weeks... they told us our rig was ready to pick up and when we got there, no work was done... they were only evaluating the work to submit and we'd have to bring it back again for the actual work to be done. Ok, I get it. Let's do that. Months go by and I keep checking on a service date. They tell me they are waiting for approval from REV. I call REV to see what the holdup is and they inform me that my work has been approved for a couple of months now. RV Country claims they never knew. Anyway, we bring it in AGAIN. this time most of the work gets done and for every line item they fix, there are 3 other things the techs broke in order to get the warranty item fixed. I finally bought all of my warranty parts from them so I could do the work myself. The sale ultimately went well. The service is subpar at best and there is zero quality of work. The best one was when they had to winterize our RV because it had to sit for so long, and they forgot to reconnect the washer/dryer. The washer tried to cycle dry and blew the board. RV Country admitted it was their fault but refused to pay for the new washer and told me I could probably have it repaired. The Rig was 6 months old at this time. I have a literal laundry list of trash work I've had to fix because of them. If you are handy at all, do the work yourself. If you are not, I suggest running, not walking, to anyone other than these guys to work on your Rig. It's not worth the hassle and you will find far more pleasure in your RV by finding a better place to do your work. Sorry for the long winded review, I've been holding off on it for a while. We've had our coach 2 years now and I've done the majority of handyman work on my own and couldn't be happier. Oh this just keeps getting better. Years later I'm still finding the amazingly incompetent work performed. In Austin Texas and my awnings ended adjustments and lo and behold, they weren't even prepped after install. Fantastic! While it was at the repair shop, they noticed my coach losing pressure in the airbags very quickly. Come to find out that when RV country did a recall on a line under the coach, THEY CUT THROUGH MY AIR LINES IN TWO PLACES CUTTING THROUGH THE TIES. The other items I've listed are plain ignorant and negligent. THIS however is dangerous. I am advising everyone I know with coaches or interest in coaches to NEVER EVER EVER use RV country. You guys are absolutely lame in every aspect. The only saving grace you have is your front of house employees and the sales person. I only truly hope they find other jobs with someone with more integrity.

We bought a new washer for our LondonAire motorhome after our old washer died. We were staying at…read moreLake Tahoe and drove to Camping World in Reno for the installation. We paid a fair price and the job was done in a few hours while we went to see a movie. Staff were friendly and helpful and our new washer works perfectly!

I came here to hopefully find a certain camping chair that I wanted. I was pretty sure I wouldn't…read morefind it since it's the end of the camping season. The woman who was at the front register was very welcoming and happy to help me look for the chair. We found it Yay! I'll definitely keep this place in mind for future camping needs

I highly recommend! Such friendly service from both the phone operator and the driver and a very…read morereasonable price. I'd absolutely give them a call again.

All the inventory was moved to the Carson location but I could only find the Reno location on Yelp,…read morebut I still wanted to write a review on how great our experience was. All the way from Warren who was very patient and knowledgeable on what we could tow with our truck to showing us exactly what we wanted, to Doug who was extremely nice and walked us through our trailer explaining everything to us, to Ian who did the financing with us and was also patient with all of my questions I had and didn't BS his way around anything. He explained all the paperwork and numbers to us, didn't just skip to the end. Even though we grew up around trailers with our parents and family having them, it's very different when you purchase your own. It can be very nerve racking and you want to make sure you're doing everything right, and they made my boyfriend and I very comfortable and excited for our new adventures!!! Would highly recommend them to everyone!!!

Best van builders around, hands down! The show room in Reno is a must see. Friendly, knowledgeable…read moreand super responsive staff. I came in and got all of my questions answered and can't wait for my dream van to be built!

Bought a used tent trailer a few years ago from what used to be Sprads but is now Blue compass. At…read morethe time it was a little unorganized but figured it was because the company was switching over. After dewingerizing few weeks later we found some issues, blue compass fixed the issues but also tore the canvas while closing up the trailer. Fast forward to today. Once again we are having the exact same issues with the trailer, we purchase the extended warranty so our trailer is again down at blue compass. It has been There for a month. When I called to check on it after 3 weeks they said they forgot to work on it and would get right to it, it has been another week and still no word. I will call today for a status update but would highly Not recommend

Just an initial look into the RV world. No purchasing at this time. Ben greeted us immediately and…read morewe told him the size of trailer we are interested in and what we could haul. Inventory is really low and going quick these days so he only had about 4 to show us. He was funny, friendly, knowledgable, and helpful. Not really knowing a lot about the rv world, he gave me lots of tips and tricks for what to look for and also what some of the additional costs could be. We will continue to look as inventory is constantly changing, and I'm sure we will be returning in the near future.

We had an amazing experience working with Jannette Arretche as our sales consultant when purchasing…read moreour new motorhome! From the very beginning, she was friendly, straightforward, and never pushy, which we truly appreciated. Jannette gave us excellent recommendations and worked hard throughout the entire process to make sure we received a fair deal. She was genuinely willing to work with us and went above and beyond to help us get the best deal and payments possible. It's not often that you find a salesperson who truly looks out for their customers rather than just trying to make a sale. We felt that Jannette genuinely cared about our experience and wanted what was best for us. If you're looking to purchase a motorhome, I highly recommend Jannette! Thank you, Jannette, for all your hard work and for making this such a great experience!

The salesperson (Roque) was fantastic going above and beyond to help me with my new 26' thor…read morequantum. The whole group from sales, contract , service department.They all put my concerns and need as primary. They also gave me a 1yr thousand trails camping pass. I will definitely be back and I highly recommend the North carson city group if you are in the Market for any type of RV including service. They will make you feel like family.

We own a 2020 Globetrotter Airstream which started to have brake problems in 2024. I brought my…read moretrailer into the Reno, NV, Airstream for service and the brakes were replaced for $4996. Less than a year later my brakes failed and it cost me $5967 to replace them. Despite a one year warranty, this replacement was denied by the brake vendor company. When I had new tires installed, I noted that one front wheel brake was too tightly set. We brought the trailer back to fix it. I took my trailer in for body work in August, 2025, which took until November, 2025. In December, we had to bring our trailer back to address an interior water leak at a seam in a bedroom panel. Part of the body work involved pulling out the water heater. On March 31, 2026, we started out on a trip to Palm Springs, CA. We stayed overnight at Lone Pine, CA. I decided to turn the water heater on, using propane, and heard a loud bang coming from outside the trailer. I got out and saw fire coming out of the water heater cover. With my wife's help we managed to extinguish the fire but the water heater was no longer operational. My wife called the dealership the next day and explained to the service adviser what happened, also saying we knew the water heater was pulled out when body work was done and was poorly reinstalled. The service adviser amazingly stated that he didn't think it had been pulled out. We cut our time short in Palm Springs as we did not have use of the water heater. We brought the trailer to the shop to fix the water heater and the Airstream company paid for replacing the damaged water heater. When returning from our last camping trip in May, we found out that the service manager and two service advisers were gone and a new service manager came in with RV experience. Additional body work, unrelated to the above, was finished on in June 2026. As we were picking up the trailer, I found out that the trailer batteries were dead. I notified the service front desk person of this issue who then called in a technician. He connected the trailer cable to my truck and thus we could hitch the trailer to my truck. We wanted to share our experiences with store manager. We asked for an appointment and he did not want to talk to us in person. He referred us to the new service manager. I guess it was not important for him to address customer feedback.

We brought our 2022 Atlas Airstream into the Lithia Airstream of Reno service department and was…read morethrilled with the whole experience. Tim the service manager was great, he had us in one day and out the next. Friendly courteous interaction and unbelievable fas around. Michael the Assistant GM dropped by to check in to make sure everything was going as it should, he also seems like a great asset to this organization. If I need service on my airstream, there's no doubt in my mind this is where I'm gonna be going.

I recently purchased a camper for traveling. I was looking around Facebook market place and…read moreeverything I found was not worth the price or very damaged. So I found this place on Yelp, looked at the reviews and said I'll give it a try. I did the text option online, got Jeff. I gave him some options from their site I was interested in. He took down my needs and found me one that I fell in love with. It brand new, with solar panels, and the perfect size for my needs. From start to finish they showed they really cared they walked me through everything! They offered if I had any questions after purchase day I can call and ask. Which I've had to do, but nothing major, human error on my end. Doug who helped me setup and walked me through the whole rig was amazing he was patient with me and made sure I understood everything. I would highly recommend this place to anyone! Everyone there was super nice. They even were able to mount my own TV inside for me. (At an additional cost) but I love it!

They are awful. Our friends bought an RV from them back in February used it in March and the pop…read moreout wouldn't work so they took it back cause they had the warranty. They spent over $30,000. It is July 18 there RV is still there and they keep telling them excuse after excuse they've asked if they was an camper they could use for the summer and of course they didn't have one so now they're camping in a tent and paying over a $400 month payment on a camper that's sitting there. Dan don't ever buy from them.